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Park Grand London Kensington

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#194 of 1,088 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Park Grand London Kensington
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1,881 Reviews from our TripAdvisor Community

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Showing 1,608: English reviews
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Montreal, Canada
Reviewed yesterday NEW

this place has a lot going for it as I have been staying here multiple time, in particular its great location and fantastic service. However, one negative is that some of the equipment in the small training facility has been broken for several months and still haven't been repaired. I doubt that I have been the only one using the...

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Thank Patarsen
Brno, Czech Republic
Reviewed yesterday NEW

I booked the hotel expecting to get a classy room with a decent size however the room was tiny and it felt like I've entered my dorm room again and not a hotel. Another thing that happened was that they charged me before I even reached the hotel without notifying me even though the booking was free of charge. Shame...

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Thank imaskary
Ecclesmachan, United Kingdom
Reviewed yesterday NEWvia mobile

We stayed for two nights on a room only basis . The hotel is just a 5min walk from Earls Court tube station.We arrived and were welcomed by Rita who made us feel very welcome . The room was everything we need ,clean,comfy bed ,very nice bathroom with a fab shower . We will certainly go back

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Thank Norma J
Reviewed 2 days ago NEW

We were upgraded on arrival, staff were very friendly and knowledgeable. Room was very clean, bed was comfy and good sized shower in bathroom. We would definitely use this hotel again, it is ideally situated for the Royal Albert Hall, Natural History Museum and the V& A all within easy walking distance. Earls Court or South Kensington Tube stations are...

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Thank Angela W
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Angela W, Thank you for sharing your fantastic review of your recent stay with us at Park Grand Kensington. I am delighted that you highlight our great location but I am absolutely thrilled to hear that the team gave you such a wonderful experience! We hope to have the pleasure of welcoming you back to stay with us very...

Hove, United Kingdom
Reviewed 2 days ago NEW

My husband booked this hotel for part of my birthday celebrations. As the staff knew it was my birthday they put balloons, chocolates, wine and fruit in our room with a lovely handwritten note wishing me a wonderful birthday. The staff were all very friendly and efficient, the breakfast was very good and the room and bed very comfortable. A...

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Thank MaryBishop
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear MaryBishop, It was a pleasure to welcome you to Park Grand Kensington for your birthday celebrations and thank you for taking the time to share your experience. Your kind comments mentioning the impressive service that you received from the team is very much appreciated and we are thrilled to hear that your breakfast experience and fantastic location was a...

Northampton, United Kingdom
Reviewed 3 days ago NEW

We have stayed here 4 times in the past, and everytime it has got progressivley worse, and everytime we have given it the benifit of the doubt. We checked in early to secure our room and left our bags in the hotel whilst we went out, we were origionally given room 306 in the morning. When we went back to...

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1Thank elisehughes
Norwich, United Kingdom
Reviewed 4 days ago NEW

Stayed for one night and it was perfect, it was close and easy to find from earls court tube, checking in was quick and rooms were lovely and great value for money. Breakfast was faultless. Lots of reasturants and bars close by. Staff were really friendly, especially the door men! Would diffidently recommend and be returning. Thank you!

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Helpful?
Thank Emma F
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Emma F, Thank you for taking the time to share a review following your stay with us at Park Grand Kensington. It is a pleasure to hear that you had an enjoyable experience in our wonderfully situated hotel and that you found our rooms well appointed. I am glad to hear that you will choose to stay with us...

Edzell, United Kingdom
Reviewed 4 days ago NEW

Stayed here for one night , upgraded on arrival , room was perfect . Reception and hall staff very helpful, knowledgeable and friendly. This is a very modern styled hotel with lots of character as well. The rooms come with mini bar , microwave and tea/coffee . Bathroom and shower was really good loads of towels and toiletries.

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Thank neilj808
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear neilj808, Thank you for sharing such a wonderful review following your stay with us at Park Grand Kensington. It is a pleasure to read your kind words on our welcoming and attentive reception team and I am thrilled to hear our well appointed rooms was a highlight for you. We are looking forward to welcoming you back again soon...

Reviewed 4 days ago NEWvia mobile

Stayed here for one night. Fabulous staff especially Ayesha at reception- so helpful and chatty. Room very clean and so comfortable! Very close to tube. Modern and good facilities. Will deffo be back!

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Helpful?
Thank Rebecca T
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Rebecca T, Thank you for sharing such a wonderful review of your Park Grand Kensington experience! I am absolutely thrilled that you mention Ayesha. She really do try and create a 'home away from home' for all of our guests, and I am delighted that she has delivered! I do hope to welcome you back to Park Grand Kensington...

County Londonderry, United Kingdom
Reviewed 5 days ago NEW

We stayed one night in the Park Grand. It was easy to find, near to Earls Court tube station and in a pleasant location. Staff were friendly, cheerful, welcoming and helpful. We got a complimentary room upgrade and were very pleased with the comfort, space, style and facilities in our room and with the large, well finished en suite bathroom....

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Helpful?
Thank Jean M
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Jean M, Thank you for sharing your kind words and wonderful review on your recent Park Grand Kensington experience. It is a pleasure to read your kind words on our welcoming and attentive team and that you were impressed by the quality of breakfast serving. We hope to see you again very soon. Best regards, Arpan Ghosh Front Office...

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Park Grand London Kensington

Address: 33-37 Hogarth Road | Kensington, London SW5 OQQ, England (Formerly BEST WESTERN PREMIER Park Grand London Kensington)
Location: United Kingdom > England > London > South Kensington , Earls Court
Price Range: $133 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Grand London Kensington 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Best Western Premier Shaftsbury London Kensington Hotel London
Shaftesbury Kensington Hotel London
Shaftesbury Kensington London
Park Grand London Kensington England
Hotel Style:
#110 Business Hotel in London
#149 Luxury Hotel in London
#158 Romantic Hotel in London
#228 Family Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Park Grand London Kensington staff and other travelers.
57 questions
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Questions? Get answers from Park Grand London Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“It's a boutique hotel, with a lift so all rooms are easy to get to. Ask for a complimentary upgrade, if available.”
 of 5 bubbles jeanmY7384GD, 5 days ago | Read review
“Upgrade to a Club room the extra cost is worth it.”
 of 5 bubbles TimJ261, 6 days ago | Read review
“Excellent Location”
 of 5 bubbles shawnsR1857CR, 2 weeks ago | Read review
“Book direct with hotel as they may have offers available.”
 of 5 bubbles Gra-and-Bec, 2 weeks ago | Read review
“Ask for some kind of fan, rooms are boiling!”
 of 5 bubbles caraghs2016, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question