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Park Grand London Kensington

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33-37 Hogarth Road Kensington, London SW5 0QQ England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (996)
Room & Suite (392)
Dining (71)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Park Grand London Kensington
Updated 10/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#28 of 1,154 hotels in London
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best

Finding an ideal charming hotel in London does not have to be difficult. Welcome to Park Grand London Kensington, a nice option for travelers like you.

Free wifi is offered to guests, and rooms at Shaftesbury Kensington offer a flat screen TV, a minibar, and air conditioning.

During your stay, take advantage of some of the amenities offered, including a 24 hour front desk, a concierge, and room service. Guests of Shaftesbury Kensington are also welcome to enjoy a fitness center and breakfast, located on site.

For those interested in checking out popular landmarks while visiting London, Shaftesbury Kensington Hotel is located a short distance from Harrods (1.3 mi) and Buckingham Palace (2.2 mi).

During your visit, be sure to check out one of London's popular schnitzel restaurants such as The Wolseley, Oslo Court, and Granger & Co, all a short distance from Park Grand London Kensington.

If you’re looking for something to do, Natural History Museum (0.7 mi), V&A - Victoria and Albert Museum (0.9 mi), and Science Museum (0.7 mi) are a nice way to spend some time, and they are all within walking distance of Shaftesbury Kensington.

Park Grand London Kensington puts the best of London at your fingertips, making your stay both relaxing and enjoyable.

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Room & Suite (392)392
Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
24-hour security
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Wine / champagne
Taxi service
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Microwave
Minibar
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Business
Languages Spoken
English, French, Russian, Spanish and 3 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
90Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
4,862Reviews149Q+A100Room tips
Traveler rating
  • 3,418
  • 1,133
  • 208
  • 56
  • 47
Time of year
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  • English
Popular mentions
MilliganHermione wrote a review Oct 2020
5 contributions7 helpful votes
UPDATE: We had a very apologetic telephone call from the manager who was most helpful. He apologised for the service provided, supplied an explanation, and offered a discounted rate for a future stay with a room upgrade and other extras added on. I was most impressed by the efficient and courteous service received from the manager. Thank you for making the effort and taking the time to rectify the situation. We look forward to planning our next stay here! ORIGINAL REVIEW: We booked this hotel way in advance for a nice weekend away for some down time and a bit of sight seeing. We rung up 4 days prior to check in to confirm the booking. That's when we were told that the hotel was currently under going deep cleaning due to the pandemic and that it was likely that it wouldn't be ready for our stay in 4 days time. They said they would move us to their Paddington Hotel. We appreciate that in a pandemic it is vital to maintain a high level of cleanliness, therefore the deep clean of the hotel was not the issue. We were both left very angry when our plans were thrown up in the air. We picked the hotel because of it's close location to many of the sights we wanted to see. If we had known that the Park Grand Kensington would be unavailable for that weekend then we would have booked a different hotel nearby. Our main issue was that had we not phoned up to confirm 4 days prior to check in, we never would have known that we could not stay there. When we questioned the staff on this, they stated that they had planned to let the guests for the weekend know that they could not stay 2 DAYS prior to booking in. That is unacceptable. To find other accommodation in Kensington with 2 DAYS notice is very expensive and an uneccessary stress. It's such a shame, as we were looking forward to our stay, but now we shall avoid this hotel for our next London stay. We have cancelled our reservation with Park Grand Kensington, and have chosen a more suitable hotel nearby. We are very disappointed.
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
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Georgie wrote a review Oct 2020
The Royal Town of Sutton Coldfield, United Kingdom4 contributions6 helpful votes
We were made to feel so welcome here by the staff. The room was very large and had everything we needed, and Niyah, Karina and Gopal had decorated our room for my husband’s birthday including providing him with birthday cake! He loved it, thank you so much, you made our stay extra special. Just to note as well, the hotel is very close to Earls Court tube station so very convenient, and the breakfast was beautiful :)
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Date of stay: January 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Arpan Ghosh, Guest Services / Front Office at Park Grand London Kensington
Responded Oct 26, 2020
Dear georgiejordan90, I am delighted to hear that you enjoyed your most recent stay with us at Park Grand Kensington and thank you for taking the time to share your kind comments. I am very proud to hear about the impressive levels of service delivered by the team, who went the extra mile to make sure your husband's birthday was an extra special one. Your comments mentioning the surprises in the room are also greatly appreciated. We look forward to welcoming you back for may more special occasions to come!. Kind regards, Arpan Ghosh
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JaariNeveen wrote a review Oct 2020
5 contributions10 helpful votes
Enjoyed a 2 night stay to celebrate my wife’s birthday. Hotel is easy to get to within a short distance from Earls Court tube station. Easy booking in from the very friendly and helpful Nini. She enquired about our stay and I explained it was my wife’s birthday. Next day when we returned from a day out the hotel had left a special message for our room, birthday wishes, cake and wine. What a thoughtful and great service.
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Date of stay: September 2020
Rooms
Cleanliness
Service
2 Helpful votes
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Response from Arpan Ghosh, Guest Services / Front Office at Park Grand London Kensington
Responded Oct 26, 2020
Hello JaariNeveen and thank you for the gracious review! I am thrilled that you had a great celebratory stay with us! Our hospitable team are always willing to go the extra mile to ensure that each and every one of our guests has an exceptional experience with us. I have past on your positive feedback to Nini, who will be delighted by your kind compliments. It would be our pleasure to look after you on your next visit! Kind regards Arpan Ghosh
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Rafał P wrote a review Jul 2020
4 contributions4 helpful votes
Good quality, clean room . Just for short stay but highly recommend. Clean towels nice smell in bathroom. Breakfast reach with lots of choices. Good location, friendly staff. Reception open all night.
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Date of stay: July 2020Trip type: Traveled on business
1 Helpful vote
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Response from Arpan Ghosh, Guest Services / Front Office at Park Grand London Kensington
Responded Jul 29, 2020
Thank you 689rafa_p for taking the time to share a review following your stay with us at Park Grand Kensington. It is wonderful to read your kind words commending the warm welcome and friendly service delivered by the reception team and I am delighted that you highlight our well equipped rooms. Should you require assistance with a future stay, you know you can count on us to provide another exemplary service. We look forward to delighting you once again. Kind Regards Arpan Ghosh
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KellieandDenis wrote a review Jun 2020
Buffalo, Minnesota61 contributions49 helpful votes
My son and I stayed here in February for 5 days and it was wonderful. Clean, quiet hotel with very friendly staff. the neighborhood that the hotel is in is also quiet, with some small stores just down the road and the Earls Court Tube station within walking distance, this was a great place to stay for our visit to London. We added the buffet breakfast daily to our room rate and it was well worth it - the food was good, nice variety, restaurant was very clean and waitstaff was friendly and attentive. we also ordered room service one night and the portions were large, we were glad we had a fridge in our room for the leftovers. The front desk staff was helpful in helping us find our way to places we wanted to visit, suggesting tours, etc and also calling cabs for us when we needed one, If we are lucky enough to ever return to London, we would definitely stay here again
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Date of stay: February 2020
Rooms
Service
Sleep Quality
2 Helpful votes
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Response from Arpan Ghosh, Guest Services / Front Office at Park Grand London Kensington
Responded Jul 9, 2020
Wow!! Thank you KellieandDenis for sharing such a wonderful review of your Park Grand Kensington experience! We very much appreciate your kind comments that highlight the impressive levels of service that you received from the front desk team, it is a delight to know that you took advantage of our location. We hope to have the pleasure of welcoming you back soon!. Kind regards, Arpan Ghosh
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Previous
PRICE RANGE
$130 - $258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western premier shaftsbury london kensington hotel london, shaftesbury kensington hotel london, shaftesbury kensington london
FORMERLY KNOWN AS
BEST WESTERN PREMIER Park Grand London Kensington
LOCATION
United KingdomEnglandLondonEarls Court / South Kensington
NUMBER OF ROOMS
133
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Frequently Asked Questions about Park Grand London Kensington
Which popular attractions are close to Park Grand London Kensington?
Nearby attractions include Tardis Police Box (0.1 miles), Earl's Court (0.3 miles), and Garden Lodge Queen, Londra (0.3 miles).
What are some of the property amenities at Park Grand London Kensington?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Park Grand London Kensington?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Park Grand London Kensington?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Park Grand London Kensington?
Conveniently located restaurants include Over Under, Maroush Bakehouse, and Hansom Cab.
Are there opportunities to exercise at Park Grand London Kensington?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Park Grand London Kensington?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Grand London Kensington offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Park Grand London Kensington?
The staff speaks multiple languages, including English, Spanish, French, Russian, Hindi, Romanian, and Bulgarian.
Are there any historical sites close to Park Grand London Kensington?
Many travelers enjoy visiting Churchill War Rooms (2.8 miles), Houses of Parliament (2.9 miles), and Westminster Abbey (2.8 miles).