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33 / 37 Hogarth Road Kensington, London SW5 0QQ England
Lowest prices for your stay
Booking.com
$184
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Free cancellation until 10/14/22
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$195
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Free cancellation until 10/15/22
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ParkGrandLondon
$151
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Priceline$194
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travelup.com$209
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Traveler (1151)
Room & Suite (564)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
  • Contactless check-out
Updated 01/31/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Park Grand London Kensington
Updated 01/31/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#73 of 1,195 hotels in London
Location
4.6
Cleanliness
4.6
Service
4.6
Value
4.3
Travelers' Choice
Finding an ideal charming hotel in London does not have to be difficult. Welcome to Park Grand London Kensington, a nice option for travelers like you. Free Wi-Fi is offered to guests, and rooms at Park Grand Kensington offer a flat screen TV, a minibar, and air conditioning. During your stay, take advantage of some of the amenities offered, including a 24 hour front desk, a concierge, and room service. Guests of Park Grand Kensington are also welcome to enjoy a fitness center and breakfast, located on site. For those interested in checking out popular landmarks while visiting London, Park Grand Kensington Hotel is located a short distance from Harrods (1.3 mi) and Buckingham Palace (2.2 mi). During your visit, be sure to check out one of London's popular schnitzel restaurants such as The Wolseley, Oslo Court, and Granger & Co, all a short distance from Park Grand London Kensington. If you’re looking for something to do, Natural History Museum (0.7 mi), V&A - Victoria and Albert Museum (0.9 mi), and Science Museum (0.7 mi) are a nice way to spend some time, and they are all within walking distance of Shaftesbury Kensington. Park Grand London Kensington puts the best of London at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
24-hour security
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Taxi service
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Microwave
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Mid-range
Languages Spoken
English, French, Russian, Spanish and 3 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
92Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
5308Reviews172Q+A100Room tips
Traveler rating
  • 3,777
  • 1,188
  • 222
  • 66
  • 57
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
Ramesh wrote a review Today
London, United Kingdom1 contribution
I visited London Park grand Kensington hotel. The welcome was good also the staff were friendly and they gave me luxurious and comfortable room. Special mention Rinish who went out of his way to help me during my stay, I will surely recommend everyone.
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Date of stay: October 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Heather Z wrote a review Aug 2022
3 contributions
Hotel's Favorite
Our family visited London at the end of August and had a wonderful time. The hotel was centrally located and made it very easy to get around the city. The rooms were very comfortable and the staff was incredibly attentive. In particular, my daughter forgot her wallet at the hotel on the last day when we left for the airport and Giles from the staff went out of his way to make sure he found it, held on to it ,and drove it to the airport. We were incredibly thankful that we stayed there and that the staff was so dedicated to ensuring a smooth trip and amazing experience for us in London. Recommend highly!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Giles Dsouza, Guest Services / Front Office at Park Grand London Kensington
Responded 4 weeks ago
Dear Heather, Thank you for your excellent review. Here, in The Park Grand Kensington, the team take pride in looking after each and every guest, and I am delighted to see your positive comments. The team is always looking for ways to improve and it is great to see they are performing. Feedback is always important for us as I look into them in detail to see where we can improve our guests experience. We hope to welcome you through our doors in the near future. Warm Regards Giles Dsouza
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
linda r wrote a review Yesterday
Newton Le Willows, United Kingdom12 contributions9 helpful votes
Stayed for a weekend in London. Staff were super friendly and helpful. Breakfast was a buffet style , something available for everyone. Room was nice enough , furniture a little tired considering we were in a 'deluxe' room. Very convenient location , 2 minute walk from Earl's Court tube station. Hotel does put a £200 hold on funds until checkout, this wasn't explained and if you were on a tight budget could cause inconvenience. Overall, a pleasent stay and the staff were brilliant
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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STEVE C wrote a review Oct 1
Leicester, United Kingdom15 contributions23 helpful votes
Lovely location in old part away from the crowds.. friendly staff who went out their way, very comfortable clean room though a little small but sufficient.. all clean and super bed . Bathroom has all the toiletries you need. Nice breakfast with varied choice .. We will definitely be returning
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Giles Dsouza, Guest Services / Front Office at Park Grand London Kensington
Responded 2 days ago
Dear Steve, Thank you for your wonderful review I am delighted to see how much you enjoyed your experience whilst you stayed with us at The Park Grand Kensington. The team are also thrilled to see your positive feedback as they all have the hospitality interest, at heart. Our restaurant, Turmeric Kitchen is extremely popular and im glad to see that you enjoyed the breakfast. We look forward to welcoming you back again soon. Warm Regards Giles Dsouza
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
breggie wrote a review Sep 2022
Asheville, NC771 contributions235 helpful votes
6 nights this stay, for Laver Cup tennis 9/22. Everything just as nice a before, friendly helpful staff, quiet rooms, nice amenities including The NY Times for us Americans! Had drinks and dinner in bar/restaurant this time. Good food and drink and mostly Indian cuisine at a fair, actually inexpensive, price. Earls Court area is safe and fun, tune just 1/4m away and bus even closer. V and A Museum just over a mile and an east walk.
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Date of stay: September 2022Trip type: Traveled with family
Room Tip: All rooms are quiet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Giles Dsouza, Guest Services / Front Office at Park Grand London Kensington
Responded 2 days ago
Dear Guest, Thank you for your wonderful review. It is a pleasure to see how much you enjoyed your stay with us at The Park Grand Kensington. . I have also passed on your comments to the team, as this works as a great motivator for them. . It is important for us to ensure everyone is well looked after during their visit to London as we want our guests to feel at home. We look forward to welcoming you back in the near future. Warm Regards Giles Dsouza
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dina k wrote a review Sep 2022
2 contributions
We were impressed with the excellent service from Rohan, who helped us with kindness and a smile in everything we needed. The location is excellent in the center of south Kensington, the rooms are very clean.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Giles Dsouza, Guest Services / Front Office at Park Grand London Kensington
Responded 2 days ago
Dear Dina, Thank you for your wonderful review Here, at The Park Grand Kensington, the team take pride in looking after each and every guest, and I am delighted to see your positive comments. Being located in the heart of the City with several stations close by, is great for all types of guests. This will allow you to take advantage of London how you so wish. I see you mentioned Rohan who is always looking after our guests that walk through our doors. We look forward to welcoming you back again soon. Warm Regards Giles Dsouza
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ScottishKerry wrote a review Sep 2022
Perth, Scotland1 contribution
We just got home from a four day stay in the Park Grand, the only positive I can say is it was very close to underground station and some of the staff were nice/helpful. The first room we got was looking out onto a brick wall, the room was very dark, and even with all the lights on still dingy. When we asked about a move he said the hotel was full ( but you could still book a room online??) The towels were thread bare and the “bath” towel was not much bigger than a hand towel. The carpets on the stairs were dirty and remained dirty the four days we were there. We did get moved to a bigger room which was lighter and bigger but pretty dirty ( mostly the walls, the windows and the furniture). The best curtains had holes in them. We had a bath in the second room which was very slippy and there no warning of this. We booked through Wowcher and after day two they locked us out of our room by 10am ( checkout with the deal was 1pm) when we went to the desk they immediately presented us with a £97 bill as we had changed our dates. They could of sorted this on arrival or on leaving, the way the handled it was like the thought we may run off ( but we still had two days left) On our departure one of the staff approached us saying the way he is being treated is bad too, which sadly didn’t surprise us. If I’m going to be honest the red flags were right from the start as trying to book this hotel was difficult. I definitely would never stay in this or any of the other hotels owned by this company.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Giles Dsouza, Guest Services / Front Office at Park Grand London Kensington
Responded 2 days ago
Dear Guest, It was sad to see you had a few issues during your stay. I am deeply sorry to see the experience at our hotel has not been the most pleasant one . We will definitely take on board your valuable feedback and try to make changes accordingly. We put the guest at the heart of what we do and providing exceptional service always remains our primary task. We would love to welcome you back to our hotel to prove that we are happy to improve and provide the service which meets our high standards. Warm Regards Giles Dsouza
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Delia wrote a review Sep 2022
Vancouver, Canada2 contributions
Excellent customer service and great staff. Hotel is clean, comfortable and appreciated the room upgrade. Close to train station and easy walking. Thanks for making our vacation special. See you again!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Giles Dsouza, Guest Services / Front Office at Park Grand London Kensington
Responded 2 days ago
Dear Delia, Thank you for your wonderful review and kind comments. It is a pleasure to see how much you enjoyed your stay with us at The Park Grand Kensington. The team are also thrilled to see your positive feedback as they all have the hospitality interest, at heart. Being located in the heart of the City with several stations close by, is great for all types of guests. This will allow you to take advantage of London how you so wish. We look forward to welcoming you back in the near future. Warm Regards Giles Dsouza
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arshsahni wrote a review Sep 2022
Oakville, Canada23 contributions14 helpful votes
Overall satisfied with stay, fantastic location near earls court tube station, restaurants and fast food nearby. Had minor issues with room and issue was resolved promptly. Will definitely come back soon. Very helpful front desk employees!!
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Giles Dsouza, Guest Services / Front Office at Park Grand London Kensington
Responded 2 days ago
Dear Guest, Thank you for your wonderful review. I am delighted to see you enjoyed your recent experience. I have also passed on your comments to the team, as this works as a great motivator for them. Feedback is always important for us as I look into them in detail to see where we can improve our guests experience. We look forward to your next visit to the hotel. Warm Regards Giles Dsouza
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jane C wrote a review Sep 2022
Welling, United Kingdom1 contribution
We had a lovely stay. Booked through Wowcher and stayed in the Deluxe room. The room was lovely, spacious and had all amenities we needed. The hotel was in a good location, a 10 minute walk to Gloucester Road which had many restaurants. Breakfast was ok and as I had a gluten free allergy, not many options but my husband loved it.
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Date of stay: September 2022
Rooms
Cleanliness
Service
Room Tip: Good location for travelling London
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Giles Dsouza, Guest Services / Front Office at Park Grand London Kensington
Responded 2 weeks ago
Dear Jane, Thank you for your recent review on TripAdvisor. I am delighted to see you enjoyed your recent experience. I have also passed on your comments to the team, as this works as a great motivator for them. The team are also thrilled to see your positive feedback as they all have the hospitality interest, at heart. We look forward to your next visit to the hotel. Warm Regards Giles Dsouza
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
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PRICE RANGE
$172 - $277 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western premier shaftsbury london kensington hotel london, shaftesbury kensington hotel london, shaftesbury kensington london
FORMERLY KNOWN AS
BEST WESTERN PREMIER Park Grand London Kensington
LOCATION
United KingdomEnglandLondonEarls Court / South Kensington
NUMBER OF ROOMS
133
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Frequently Asked Questions about Park Grand London Kensington
Which popular attractions are close to Park Grand London Kensington?
Nearby attractions include Tardis Police Box (0.1 miles), Earl's Court (0.3 miles), and Garden Lodge Queen, Londra (0.3 miles).
What are some of the property amenities at Park Grand London Kensington?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Park Grand London Kensington?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Park Grand London Kensington?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Park Grand London Kensington?
Conveniently located restaurants include Over Under Earl's Court, Orjowan, and Maroush Bakehouse.
Are there opportunities to exercise at Park Grand London Kensington?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Park Grand London Kensington?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Grand London Kensington offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Park Grand London Kensington?
The staff speaks multiple languages, including English, Spanish, French, Russian, Hindi, Romanian, and Bulgarian.
Are there any historical sites close to Park Grand London Kensington?
Many travelers enjoy visiting Churchill War Rooms (2.8 miles), Houses of Parliament (2.9 miles), and Westminster Abbey (2.8 miles).