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BEST WESTERN The Cromwell

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BEST WESTERN The Cromwell
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1,104 Reviews from our TripAdvisor Community

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Showing 813: English reviews
Vasteras, Sweden
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Spent 11 days at this hotel in July 2016 and felt most welcome. We had a room with garden view including balcony and that was very nice! This is not a luxury 5-star hotel, but still very good. Cleaning was excellent and we had no complaints at all. The hotel was good located very close to the Gloucester Road tube... More 

Helpful?
Thank Jorgjorg
Munich, Germany
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I have spent a whole week here during a business trip. Already when arriving, the service was slightly chaotic, but after some time the lady behind the counter found my booking and could check me in. My room was on the very top floor - which is inconvenient given that the upper end of the lift is one floor below.... More 

Helpful?
Thank AlexSoton

Travelers are raving about these London hotels

Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Me and my husband stayed here for 3 nights (16th-19th July 2016) and I have to say it is a fantastic hotel!! During our stay it was my husbands birthday and our first wedding anniversary! Upon arrival, we were 2 hours early for check in and they had our room sorted quickly so we wouldn't have to wait as we... More 

Helpful?
Thank Nic_boycey1
Wantage, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Good room only rate of less than £100 our room was between floors but was organised with a door between entrance (inc bathroom off it) and the bedroom, which was great to block any potential noise from the stairs outside. The bed was very comfortable and where as the room was not spacious it was great for our stop over... More 

Helpful?
Thank Russell L
Hotel-Manager-BW110, General Manager at BEST WESTERN The Cromwell, responded to this review

Dear Russell L, I would like to thank you for taking your time posting an online review on Trip Advisor after your recent stay at BEST WESTERN the Cromwell. I am pleased to read that you enjoyed your stay with us and found your room very comfortable and the staff very friendly as it is important to us to provide... More 

Edinburgh, United Kingdom
Level Contributor
324 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 5 nights recently, enjoying a mini break in London. The hotel is located just a couple of minutes walk from Gloucester Road tube station, making it very convenient for trains to and from Heathrow and the centre of the city. Our room was modestly sized, as you'd expect in a city hotel, but perfectly adequate. It... More 

Helpful?
Thank Richard W
Hotel-Manager-BW110, General Manager at BEST WESTERN The Cromwell, responded to this review

Dear Richard W, I would like to thank you for taking your time posting an online review on Trip Advisor after your recent stay at BEST WESTERN the Cromwell. I am thrilled to read that you truly enjoyed your recent stay with us and found our central location ideal during your stay as we are located only a couple of... More 

Plymouth, United Kingdom
Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 1 week ago

We got this hotel when using a "Secret break" from Agoda and for the location, less than £100 a night wasn't bad at all. We had a basement room without any windows but this was ideal for what we wanted. Each night we had a fantastic sleep without any outside noise. The room was moderately sized with decent storage and... More 

Helpful?
Thank Jhopey
Hotel-Manager-BW110, General Manager at BEST WESTERN The Cromwell, responded to this review

Dear Jhopey, I would like to thank you for taking your time posting an online review on Trip Advisor after your recent stay at BEST WESTERN the Cromwell. I am thrilled to read that you enjoyed your stay with us and found your room quiet, comfortable and moderated. It is good to know that you found the staff very polite... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here overnight while attending a conference in Westminister. Very close to the tube so perfect location and reasonably priced. The room was typically small as is the case in London but it was lovely. The air con was very welcome. The staff were very friendly and helpful. The best for me was the super comfortable double bed. So comfortable... More 

Helpful?
Thank Phil D
Hotel-Manager-BW110, General Manager at BEST WESTERN The Cromwell, responded to this review

Dear Phil D, I would like to thank you for taking your time posting an online review on Trip Advisor after your recent stay at BEST WESTERN the Cromwell. I am pleased to read that you truly enjoyed your recent stay with us and have taken fully advantage of our central location which is as you mentioned close to Gloucester... More 

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel is steps away from the tube, a short walk from Oxford Circus road for shopping and Hyde Park, and only a 35 min tube from Heathrow. For London, the room was bigger than expected, updated and very clean. The front desk was also accommodating with a late check-out. Would definitely recommend and stay here again.

Helpful?
Thank NH07172016
Hotel-Manager-BW110, General Manager at BEST WESTERN The Cromwell, responded to this review

Dear nmharis, I would like to thank you for taking your time posting an online review on Trip Advisor after your recent stay at BEST WESTERN the Cromwell. I am pleased to read that you enjoyed your stay with us and have taken fully advantage of our central location which is close to Gloucester Road Tube Station, restaurants, pubs and... More 

Northampton, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As soon as we arrived we were greeted with a friendly smile which continued throughout our stay. Rooms were clean. We had a garden room which was very nice to sit on the balcony. Will definitely stay again.

Review collected in partnership with Best Western GB

Helpful?
Thank Susies00
Hotel-Manager-BW110, General Manager at BEST WESTERN The Cromwell, responded to this review

Dear Susies00, Thank you for taking your time posting an online review on Trip Advisor after your recent stay at BEST WESTERN the Cromwell. I am thrilled to read that you truly enjoyed your stay with us and found your Garden Room very comfortable especially with the private balcony. It is also great to see that you found the staff... More 

Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is conveniently located within a few minutes walk to Gloucester Road station. However, the hotel does not have step-free access from street to the hotel lobby, will need to carry luggage up 3 steps. The room is spacious enough for one person to stay. However, the walls of the room were a bit thin, sometimes can hear noise... More 

Helpful?
Thank szemun87
Hotel-Manager-BW110, General Manager at BEST WESTERN The Cromwell, responded to this review

Dear szemun87, Thank you for taking your time posting an online review on Trip Advisor after your recent stay at BEST WESTERN the Cromwell. I am glad to read that you in general enjoyed your stay with us and have taken fully advantage of our central location which is close to Gloucester Road Tube Station, restaurants, pubs and plenty of... More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Traditional 3 Star hotel rated 4 Star Guest Satisfaction through the AA scheme. Housed in 19th Century Victorian building less than 100m (1 minute walk) from Gloucester Rd Station. Excellent transportation links to Central London and London Heathrow, London Gatwick and City Airport as well as Stanstead. No more than 10 mins walk to the Victoria & Albert Museum as well as the Science and National History Museums and a 5 minute bus journey to the World Famous Harrods ... more   less 

Additional Information about BEST WESTERN The Cromwell

Address: 110-112 Cromwell Road, Kensington, London SW7 4ES, England
Location: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: $126 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN The Cromwell 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Best Western The Cromwell Hotel London
Best Western London
London Best Western
BEST WESTERN The Cromwell London, England
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