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BEST WESTERN The Cromwell

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BEST WESTERN The Cromwell
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1,123 Reviews from our TripAdvisor Community

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Showing 824: English reviews
Leicester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Very friendly staff , room a little small but very clean and it had a/c and all the amenities , had good night sleep will definitely stay there again and it's close to the tube and not that far for central London

Helpful?
Thank Jason G
Mold, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed a couple of times now. Room tiny with a double bed shoe horned in and the loo jammed up against the shower cubicle. Clean and comfy bed. Breakfast ok with cooked option. Location great. If you like luxury dont bother but for a value for money room with the basics it does thd job

Helpful?
Thank Laura D
Derry, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We throughly enjoyed our stay at the Cromwell it was ideal for what we needed! It had a brilliant location just a short walk to the tube station with plenty of pubs and restaurants within walking distance. Room was quite small but we didn't mind because we didn't spend much time in it. It was modern and cleaned everyday with... More 

Helpful?
Thank amoore985
chattanooga, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I rate the hotel as excellent. It was clean, well maintained and had a good staff. All of this adds to the experience. With a great location near restaurants, museums, and tube I could not have asked for better.

Review collected in partnership with Best Western GB

Helpful?
Thank Richard G
Level Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Hotels in London are a minefield. This 4-star hotel is really 3-star. Very close (100 yards) to Gloucester Road tube station. Our room very small but fine. Air conditioning noisy. Staff very nice. Nice hotel bar. Recommended for quality, location & price.

Helpful?
Thank Tony B
Trikala, Greece
Level Contributor
138 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This four star hotel has an excellent location in the heart of Kensigton near three major museums and only 100 m away from a tube station serving THREE major tube lines (Picadilly, Circle and District). So whole London is only some stations away. We had a very good room with a wonderful big balcony overlooking a garden full of trees.... More 

Helpful?
Thank Nicktrip
Bucharest, Romania
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

We arrived pretty late at the hotel, but the reception is open 24 hours, so we had no problems at the check-in. When we arrived the system of opening the doors by cards was not working, but the hotel personnel was very nice and helped us open the doors every time we needed. The room wasn't very big but has... More 

Helpful?
Thank Alina8823
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I was a bit apprehensive after reading some of the reviews I didn't want to go but I can tell you our stay off 6 nights was fantastic we had a garden room 104 sure it was small but it was clean and tidy just right for me and my husband the breakfast was great happy hour was fantastic we... More 

Helpful?
Thank Arnie1710
Hotel-Manager-BW110, General Manager at BEST WESTERN The Cromwell, responded to this review

Dear Arnie1710, I would like to thank you for taking your time posting an online review on Trip Advisor after your recent stay at BEST WESTERN the Cromwell. I am pleased to read that you truly enjoyed your stay with us and found your Garden Room very comfortable and clean. It is also great to see that you liked our... More 

Denver, North Carolina
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked two beds received one. This was a major inconvenience for us but was dismissed. The room was very small. The air made a constant whining sound while on. The elevator did not go all the way to the top floor. The front staff treated us as if we were a bother rather than a patron. Simple questions like... More 

Helpful?
Thank KizzyKat64
Hotel-Manager-BW110, General Manager at BEST WESTERN The Cromwell, responded to this review

Dear KizzyKat64, Thank you for taking your time posting an online review on Trip Advisor after your recent stay at BEST WESTERN the Cromwell. I am truly disappointed to read that you did not enjoy your stay with us. After reading your comments I am chocked as I have not got such a complain about the reception team before. I... More 

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Scotland, UK
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Best Western The Cromwell is certainly worth a visit. The rooms are well appointed and comfortable. They are a bit small but that's normal for London. The staff are very helpful and caring. The hotel is well positioned for transport and restaurants. I would recommend this hotel to others.

Review collected in partnership with Best Western GB

Helpful?
Thank dsl_falkirk
Hotel-Manager-BW110, General Manager at BEST WESTERN The Cromwell, responded to this review

Dear dsl_falkirk, Thank you for taking your time posting an online review on Trip Advisor after your recent stay at BEST WESTERN the Cromwell. I am pleased to read that you enjoyed your stay with us and have taken fully advantage of our central location. It is also great to read that you found the staff helpful as it is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Traditional 3 Star hotel rated 4 Star Guest Satisfaction through the AA scheme. Housed in 19th Century Victorian building less than 100m (1 minute walk) from Gloucester Rd Station. Excellent transportation links to Central London and London Heathrow, London Gatwick and City Airport as well as Stanstead. No more than 10 mins walk to the Victoria & Albert Museum as well as the Science and National History Museums and a 5 minute bus journey to the World Famous Harrods ... more   less 

Additional Information about BEST WESTERN The Cromwell

Address: 110 Cromwell Road, London SW7 4ES, England
Location: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: $125 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN The Cromwell 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Best Western The Cromwell Hotel London
Best Western London
London Best Western
BEST WESTERN The Cromwell London, England
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