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Holiday Inn London Kensington Forum

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97 Cromwell Road, London SW7 4DN England
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About

#691 of 1,137 hotels in London
Location
Cleanliness
Service
Value
The perfect option for business or leisure the Holiday Inn London Kensington Forum sets the standard for hotels in Kensington. Stroll to Gloucester Road Tube Station, your gateway to the sights of the city. Enjoy the hotel s close proximity to Harrod's, the Royal Albert Hall, Earls Court and Olympia Exhibition Centres, the Natural History, Science and V&A Museums and Kensington Palace. As the tallest Holiday Inn Hotel in Europe, our 27-floor and 906 bedroom hotel offers modern bedrooms with stunning views of London from our higher floors. The hotel also offers a choice of suites and accessible rooms (one with hoist). All rooms are equipped with high speed Internet and Wi-Fi connectivity is available in the public areas. The hotel's carpark has 76 spaces and there is a 24-hour fitness room. Holiday Inn Kensington Forum offers its guests a choice of three restaurant and bars whether you want to relax with dinner, grab a quick snack or enjoy a pint of traditional British beer. The Academy offers 13 meeting and event rooms for up to 300 people, all with natural daylight, high-speed Internet and unlimited Starbucks tea and coffee.
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Property amenities
Paid public parking on-site
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Concierge
Parking
Wifi
Internet
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Banquet room
Meeting rooms
Fax / photocopying
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
89Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
Neighborhood
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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Popular mentions
Except for the location, there is no reason to stay in this hotel. The rooms are old, dirty, badly furnished. Not even a bottle of water in the room, no safe, no water pressure. The staff at reception can barely speak English. Room services trays stayed in the corridor for a few days before being removed. Just disgusting
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Response from Guest Relations... H, Manager at Holiday Inn London Kensington Forum
Responded 3 days ago
Thank you for taking the time to review our Hotel. We do regret that you were disappointed with certain aspects of your stay which does not reflect the level of quality we wish to provide to our guests. Be assured that we will do our best to look into those points you mentioned. Kind Regards
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The location is perfect (about 2 kilometers from Stamford Bridge and a 200-300 meters walk to Glucester Road Subway station), the hotel is rather big and the upper floor rooms comes with a beautiful view over London (if You're lucky as we were you might just get a room with view over Stamford Bridge). The breakfast buffet is good and the hotel lobby bar (the Ashburn SW7 Restaurant) and restaurant is very nice. The rooms are tidy and I really liked the fact that the room had a small fridge. The Fitness room is small but ok for a quick work out. Wi-fi worked just fine.
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Response from Guest Relations... H, Manager at Holiday Inn London Kensington Forum
Responded 3 days ago
Thank you so much Fretel1891, for your lovely comments and great feedback. We do hope to welcome you back very soon. Safe travels! Kind Regards
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We a group of 36 Government of India Officers were checked in on 6.2.2020 for foreign training component of 61st Level E training of ISTM organized by Civil Service College, London.I was stayed in Room no. 1901. On 8.2.2020 when we were in training class from 9 to 5 pm, hotel staff broke opened our bags in the respective rooms and stole away cash of as many as 4 persons including mine. Reporting the event to the organiser i.e. CSC, London and hotel staff turned to be blind eyes. Due to shortage of time, it was not appropriate for us to call police and report the incidence. Prospective guest checking in in the hotel should be beware.
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Response from Guest Relations... H, Manager at Holiday Inn London Kensington Forum
Responded 5 days ago
Dear Kumar M Thank you for taking the time to review our Hotel. We were very concerned to read your comments and your feedback. I can assure you that matters and allegations of this nature we take very seriously indeed and as such in order to alleviate such incidents our rooms are fitted with safes and we have safety deposit boxes located at our Reception desk, for our guests to make use of. Our Hotel Team and especially our Security Team are well trained with regards to our security procedures and if incidents of this nature do occur they are also briefed in advising our guests that even after departure police incidents can be reported online. The safety of our guests is paramount and we pride ourselves in knowing that guests feel welcome and safe whilst staying with us. With Kind Regards
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I hadn’t stayed here for a while so I was impressed with the makeover of the reception area and restaurant. Unfortunately it didn’t carry through to the room which was unchanged, small, very tired and noisy even on the 19th floor. The bed was hard. The pillows were thin and unsupportive. I hardly slept and had a sore back when I left. During the winter months, the AC is set to heat. It is impossible to cool the room down without opening the window but the noise from the street means you can’t sleep with it open. The bathroom is tiny, so small it has a sliding door. There were very few power sockets and none near the bed. The Tavern Pub is unchanged, still dark, dingy, noisy and expensive.
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Response from Guest Relations... H, Manager at Holiday Inn London Kensington Forum
Responded 1 week ago
Thank you for taking the time to write a review regarding your recent stay with us. We do appreciate your feedback. With Kind Regards
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This hotel is a bit shabby and starting to need a renovation. Everything is a bit worn out. Poor cleaning makes the issue a bit worse. I made the mistake of closing the sliding door to the bathroom and dust balls rolled out from behind it. Also the bath mat stored under the sink was covered in something sticky and dusty. Not nice. On a positive note, the bed and pillows were good, firm and clean. Despite the noice of the train track on the side of the hotel my room was in, I actually slept well. The breakfast was a buffee with some a la carte options. Basic and good enough for me. Also not too crowded at 7am.
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Response from Guest Relations... H, Manager at Holiday Inn London Kensington Forum
Responded 1 week ago
Thank you for taking the time to review our Hotel, we do appreciate your comments and indeed your feedback. With Kind Regards
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Previous
PRICE RANGE
$120 - $300 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn london kensington forum hotel london, holiday inn kensington forum, london holiday inn
LOCATION
United KingdomEnglandLondonEarls Court / South Kensington
NUMBER OF ROOMS
906
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Frequently Asked Questions about Holiday Inn London Kensington Forum
Which popular attractions are close to Holiday Inn London Kensington Forum?
Nearby attractions include The Drayton Arms Theatre (0.3 miles), Duke of Clarence (0.3 miles), and Grosvenor Casino Gloucester Road London (0.09 miles).
What are some of the property amenities at Holiday Inn London Kensington Forum?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Holiday Inn London Kensington Forum?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn London Kensington Forum?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn London Kensington Forum?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Holiday Inn London Kensington Forum?
Conveniently located restaurants include Light of India, Scoff & Banter Kensington, and Steak & Co. Gloucester Road Kensington.
Are there opportunities to exercise at Holiday Inn London Kensington Forum?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Holiday Inn London Kensington Forum?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn London Kensington Forum offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn London Kensington Forum?
Many travelers enjoy visiting Churchill War Rooms (2.5 miles), Tower of London (4.8 miles), and Houses of Parliament (2.6 miles).
Is Holiday Inn London Kensington Forum accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.