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Hilton London Olympia

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Hilton London Olympia
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1,956 Reviews from our TripAdvisor Community

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Showing 1,703: English reviews
North Shields, United Kingdom
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

Visited hotel again as my customer had booked me in. The hotel is dated to the point that it will be fashionable again soon. I think it is time the Hilton spent some money and refurbished this hotel. The room was quiet enough and the bed comfortable

Helpful?
Thank Shaun3973
Adelaide, South Australia
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

When it is sprung - honestly I have seen mattresses in better condition in the street - there was no coir on the side on the matress and the springs played a tune with every body movement if it wasn't for the mattress overlay I'm sure we would have felt every spring as well - we spoke to staff and... More 

Helpful?
1 Thank Audrey_and_Rusty
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Your feedback certainly helps us to monitor and improve our customer services for the future thank you for taking the time to write to us. I read with great concern that your stay with us did not meet your expectations and that you experienced some issues during your stay. I have shared your experience with the Housekeeping team to retrain... More 

Travelers are raving about these London hotels

Norwich, United Kingdom
Level Contributor
114 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The room was really clean and spacious and the bathroom well maintained - if a little cramped. Transport links a bit sparse - only real access is bus or car and car park is very expensive. Has a Costa on site (not quite so well maintained) hotel staff courteous and helpful. Breakfast area rather hidden away and serving area less... More 

Helpful?
Thank TimDavison
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Thank you for taking the time to write to us and for sharing your experience. Please allow me to share some travelling information for your future visits High Street Kensington Tube station is about a fifteen minute walk from the hotel. However, there’s a bus stop about 50 yards from the hotel. The number 9 and number 10 both go... More 

East Grinstead, United Kingdom
Level Contributor
154 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stay at this hotel several times a year. Staff are helpful and friendly. Rooms are clean and spacious. It is very busy with people staying just one night or so. Convenient for getting into central London , Knightsbridge, Notting Hill etc. Our one issue, which applys to most Hilton and Holiday Inn group is food. This Hilton now has... More 

Helpful?
Thank margendy
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Your feedback certainly helps us to monitor and improve our customer services for the future thank you for taking the time to write to us. I have shared your feedback with the team and tasked them to find solutions to the problems you mentioned I am pleased that the team looked after you during the stay More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Reasonable enough for the price (booked through lastminute.com) Room felt quite claustrophobic and although there was a window it was opaque and looked out onto some noisy external plant machinery! (Room 434) Staff were friendly and location was spot on. I would just say that the rooms and general decor throughout are very outdated and could really do with a... More 

Helpful?
1 Thank su21w0ng
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

It is always concerning to read that our guests did not fully enjoy the stay and that we did not meet all your expectations on this occasion. I have shared your feedback with the respective Managers and tasked them to investigate the reported issues We are constantly refurbishing the property and I am sorry that on this occasion the decor... More 

Lichfield, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

Good hotel for £98 room only in central London. Short 10 min bus ride to natural history museum, science museum and Victoria and Albert museum. Likewise for Kensington gardens and Royal Albert hall. Breakfast was £13 more each but it is a very good breakfast if you want to treat yourself. I'd say it was worth it. They upgraded my... More 

Helpful?
Thank dcredali
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

We were delighted to that you chose to stay with us and that you found the location met with your needs and that you enjoyed the breakfast on offer and that the team looked after you during your stay . Your feedback certainly helps us to monitor and improve our customer services for the future thank you for taking the... More 

Birmingham
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We arrived at our hotel on Monday and were checked in immediately by a very nice girl. She confirmed that we had pre-purchased our breakfast and would just need to go right in and sent us to our room. The room had a slightly funny odor, but was all right other than that. The next morning at breakfast, we were... More 

Helpful?
1 Thank bobbim847
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Please accept my apologies that you experienced problems during the check in and that we continued to make the same mistakes and did not fix the problem right away I have shared your feedback with the team and tasked them to retrain the team and to ensure that we put measure in place when this does occur. Thank you for... More 

Zurich, Switzerland
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very friendly and helpful staff which leaves in general good impression of the hotel. The room (8th floor) was clean, the size good but a little bit outdated. The Executive Lounge good, but small. For the evening service it was packed. I didn't like the location that much re public transport. Breakfast in the lounge was good. If the price... More 

Helpful?
1 Thank MatzeG
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

I am pleased that you enjoyed the stay and I regret that on this occasion the decor let us down. The lounge is popular and during peak times do get a bit busy . Thank you for taking the time to write to us More 

Cape Town, South Africa
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I travelled to London on Business last year by myself and enjoyed my week long stay at the Hilton Olympia as it was very close to the Olympia I could just walk on over. It's also located in Kensington High street so awesome for nice walks to shops. It's also easy to catch a bus in to other areas. The... More 

Helpful?
Thank FiFi01WP
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Thank you for taking the time to write to us and for sharing your feedback , I am pleased that you enjoyed the stay and that the team looked after you during the visit We look forward to welcoming you back very soon More 

Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Let's start with the positive, because there are only a few. The staff, including house keeping, were nice and helpful if you needed anything. The air conditioning worked. The bus lines were right outside, but not undergrounds. Buy an oyster card! The breakfast was pretty good. If it is not included in your booking, buy vouchers when you check in.... More 

Helpful?
Thank ImRosalieC
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

I read with great concern that your stay with us did not meet your expectations and that you experienced some issues during your stay. I have shared your experience with the Housekeeping team to retrain the team and to rectify the issues you mentioned We are constantly upgrading the property and I am sorry that on this occasion the decor... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Stay at the Hilton London Olympia hotel on bustling Kensington High Street, 2 minute' walk from Olympia Exhibition Centre, 10-15 minutes from Earl's Court Exhibition Centre and Westfield London Shopping Centre. Try our quintessentially British menu in our fabulous interior designed Society Restaurant inspired by the Victorian era or relex and enjoy our delicious cocktails and nibbles in Society Bar. Do business in one of our 10 newly refurbished meeting rooms, unwind in the fitness centre, or enjoy our COSTA coffee shop. Heathrow airport is 14 miles away. ... more   less 

Additional Information about Hilton London Olympia

Address: 380 Kensington High Street, London W14 8NL, England
Location: United Kingdom > England > London
Price Range: $104 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Olympia 4*
Number of rooms: 405
Reservation Options:
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Also Known As:
Hilton London Olympia Hotel London
Hilton Olympia London
London Hilton Olympia Hotel
Hilton London Olympia England
Hotel Style:
#344 Luxury Hotel in London
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