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Hilton London Olympia

5.0 miles from London center
  • Free Wifi
  • Restaurant
  • Room Service
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380 Kensington High Street, London W14 8NL, England
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2,309 Reviews from our TripAdvisor Community

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Showing 1,999: English reviews
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Worcester, United Kingdom
Reviewed 2 days ago NEW

Bedrooms need refreshing and modernising - public areas somewhat better Service very standard and felt a little automated Menus very limited in the bar Breakfast choice extensive but some items overcooked

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Bhavneeta T
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear Bhavneeta T Thank you for the review. We certainly appreciate your feedback and hope to welcome you again soon Nick Director of Operations

Winchester, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed 1 week ago via mobile

Had booked into a hotel further along the road, it was so awful we just left even though we had already paid - it was THAT bad... then threw ourselves on the mercy of the Hilton. Patricia on check in could not have been more lovely or more helpful, and thanks to her patience and kindness what had started as...

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Helpful?
1Thank Caro908
About Hotel's Favorite Review
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear Caro908 Thank you for the review of your experience with us. Great to see that you enjoyed your stay and we will most definitely pass on your feedback to Patricia. Look forward to seeing you again soon Nick Director of Operations

Reviewed 2 days ago NEW

This hotel has friendly staff that is very helpful. The price is right for my stay here. Enjoyed the complimentary breakfast and great service throughout my stay. I would recommend this hotel to others

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Dafna G
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear Dafna G Thank you so much for your review. Great to see that you enjoyed your stay with us and look forward to seeing you again soon Nick Director of Operations

Reviewed 4 days ago NEW

Throughout my life, I have stayed in different Hiltons all around the world. When I compare this one with others, Olympia was not the best actually. However, when I compare it with other hotels in London I stay, I was really good since the room was quite big and spacious, the bed was awesome. There was a good breakfast with...

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Helpful?
Thank ihsan_the_isot
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear ishan_the_isot Thank you for your review of your stay with us. Although we don't have a frequently open close by tube stop we do have some great transport links just outside the door that make exploring London easy Look forward to welcoming you again soon Nick Director of Operations

Chepstow, United Kingdom
Reviewed 6 days ago NEW

Really lovely helpful, attentative staff , I liked the overall feel of this hotel . Perfectly clean , comfy beds . Wifi connection poor in the rooms tho :( , everything else was good . Location great .

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank RioCity_12
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear RioCity_12 Thanks for the review. Great to see you enjoyed your stay with us. Look forward to seeing you again soon Nick Director of Operations

Reviewed 1 week ago NEW

while hotel was convenient to the trade show we attended, the balance was not good. Poor / no heat in the room, terrible and inconsistent wifi. Service in the bar/restaraunt was terrible. Asked both the waitress and bartender questions about the menu and they had no idea what a couple of items were, said they'd need to check with the...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank barryt386
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear barryt386 Thank you for the feedback on your stay. We will certainly address each of our comments with our team Nick Director of Operations

Gloucester, United Kingdom
Reviewed 1 week ago

Stayed overnight after watching a show. Chose to upgrade to an executive room. Worst executive room I have ever booked. The decor was tired, old and needed serious refurbishing. The room was small and 'cosy' and as far as I could gauge, no different from the standard 'guest' room. Wifi took me 15 to 20 minutes to do my BA...

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Helpful?
Thank Kaustuv D
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear Kaustuv D Thank you for the review and please accept my sincere apologies that we have not lived up to your expectations. We will certainly be taking your feedback on board for further enhancements to the hotel Nick Director of Operations

Reviewed 1 week ago

Stayed here many times. Check in and out was faster than usual. Our room was ready by 1pm which was good. Room was very tired, really need a refurb now. Breakfast was a long wait as all at an exhibition at Olympia so wanted breakfast at the same sort of time. They really aight to offer an alternative ie continental...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tracy F
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear Tracy F Thank you for the review. We appreciate your comments on the breakfast service and will certainly consider your suggestion for busy convention days Nick Director of Operations

Lancashire, United Kingdom
Reviewed 1 week ago

Firstly the pros. It's a great location for Pure London, rooms are spacious and it has a costa coffee! Cons - rooms need updating decor wise, bathrooms are tired but it's the beds that are truly horrific. Mattresses are cheap, nasty, uncomfortable and should have been chucked years ago! To be fair my request for mattress toppers was promptly seen...

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Helpful?
Thank Yorkshirelassinlancs
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear Yorkshirelassinlancs Thank you for taking the time to review your stay with us. We certainly appreciate your feedback and can assure you we are in the process of replacing all of the mattresses in the hotel. Nick Director of Operations

leicestershire
Reviewed 1 week ago via mobile

Recently stayed here, very impressed with this hotel. Lovely sized room, comfortable beds, well equipped with everything you need.Liked the light and airy bar area. Ideal location for Olympia, would definitely stay here again.

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Helpful?
Thank discerningdi
BarbaraMatheson, Manager at Hilton London Olympia, responded to this review

Dear discerningdi Thank you so much for your review of your experience with us. We look forward to welcoming you back again soon Nick Director of Operations

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Stay at the Hilton London Olympia hotel on bustling Kensington High Street, 2 minute' walk from Olympia Exhibition Centre, 10-15 minutes from Earl's Court Exhibition Centre and Westfield London Shopping Centre. Try our quintessentially British menu in our fabulous interior designed Society Restaurant inspired by the Victorian era or relex and enjoy our delicious cocktails and nibbles in Society Bar. Do business in one of our 10 newly refurbished meeting rooms, unwind in the fitness centre, or enjoy our COSTA coffee shop. Heathrow airport is 14 miles away. ... more   less 

Additional Information about Hilton London Olympia

Address: 380 Kensington High Street, London W14 8NL, England
Location: United Kingdom > England > London
Price Range: $124 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Olympia 4*
Number of rooms: 405
Reservation Options:
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Also Known As:
Hilton London Olympia Hotel London
Hilton Olympia London
London Hilton Olympia Hotel
Hilton London Olympia England
Hotel Style:
#363 Luxury Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Hilton London Olympia staff and other travelers.
19 questions
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Questions? Get answers from Hilton London Olympia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't bother to upgrade.”
 of 5 bubbles kaustuvd2013, 1 week ago | Read review
“High floor in the back for quiet. they charge for early arrival....”
 of 5 bubbles RIB818, 1 week ago | Read review
“Pick one on the left side of the hotel as you look at it or at the back. Quieter.”
 of 5 bubbles J47_D51, 1 week ago | Read review
“Executive rooms have good facilities and lounge access.”
 of 5 bubbles safarigirl68, 2 weeks ago | Read review
“Rooms in the front are a little noisy(traffic)”
 of 5 bubbles Hazelmaud, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question