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Royal Garden Hotel

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#113 of 1,069 Hotels in London
Certificate of Excellence
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2,237 Reviews from our TripAdvisor Community

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Showing 2,045: English reviews
Klaipeda, Lithuania
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 21, 2016

On arrival the staff was very proffesional and helpful. Unfortunately I was running late for a meeting and didn't have time to check my room too much before having to rush out. It was only when I came back late that night and was going to bed that I found the room was very dirty. Especially the linnen had a... More 

Review collected in partnership with this hotel

Helpful?
Thank JohnE1978
North Salem, New York
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 21, 2016

This top notch hotel is right next to Kensington Palace you cannot get a better location to enjoy the gardens and the Palace. Local shops are terrific, hotel rooms are very nice and the restaurant is very good. Highly recommend would return for sure!

Helpful?
Thank Diana M
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for such a delightful review. I am so pleased to hear that you enjoyed our distinctive location, both for exploring Kensington Gardens on our door step as well as the stylish High Street. Thank you also for recommending us to future guests and we look forward to welcoming you back on your next stay in London.... More 

Banbury, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 20, 2016

Excellent location for Kensington High Street and West End. Having stayed here previously it was a pleasure to be back. I came this time on my own as my husband was away on business and was visiting my daughters who live in LondonExtremeley hospitable and friendly, efficient start with a comfortable room. Excellent room service on the one night I... More 

Review collected in partnership with this hotel

Helpful?
Thank Mary C
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your kind review. I am so pleased to hear that you received high standards of service on your second stay with us and enjoyed our distinctive location. I am also happy to know that you had excellent room service and that we will hopefully be welcoming you again soon. Best wishes Jonathan Lowrey General Manager More 

Dubai
1 review
5 of 5 stars Reviewed January 19, 2016

Good and perfect location Small rooms but good No free wifi And I will visit them again Good and very welcoming staff And everything in the room good Should to be the review at least 100 no more Thank you

Review collected in partnership with this hotel

Helpful?
Thank 563nassery
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your lovely review. I am delighted to hear that you were made to feel welcome and the location was perfect for your visit. Please do contact our reservations or book through our website for your next visit, as Wi-Fi and an array of other benefits are included. We look forward to welcoming you back again... More 

Oslo, Norway
1 review
4 of 5 stars Reviewed January 19, 2016

All over very good, but rooms starting to need som refreshing. Service is exellent. Location is good if you use Heathrow as airport. Walking distance (in about 20 min) to Knightsbridge and Oxford Street.

Review collected in partnership with this hotel

Helpful?
Thank Tone M
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for leaving a review. I am happy to see that you received excellent service and that our location suited your needs whilst in London. I hope that you got to explore Kensington High Street on our doorstep, and that we will be able to welcome you back again soon. Best wishes, Jonathan Lowrey General Manager More 

Hayling Island, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 19, 2016

Staff were friendly, welcoming and helpful . Our room was very clean and comfortable with excellent facilities. There is easy access to central London and to the park. The hotel is good value given its location.

Review collected in partnership with this hotel

Helpful?
Thank MalcolmG45
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your kind review. It is always a pleasure to hear how friendly and welcoming our staff were during your stay, and hope you got to enjoy all that London has to offer with our great location. I am also pleased to know that you felt you had received good value, and hope we will be... More 

Hicksville
1 review
5 of 5 stars Reviewed January 19, 2016

The Royal Garden is truly royal - fit for the royal family and me! The service - absolutely the best as is reception, the dining room, housekeeping, door man, business center, etc, etc, etc. weather breakfast, lunch, dinner, high tea wonderful.

Review collected in partnership with this hotel

Helpful?
Thank loiss119
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for leaving such a positive review. It's a delight to know that from our friendly staff to our dishes served, we were able to make you feel like royalty during your stay and I will be happy to pass these wonderful comments on to all departments. We hope to welcome you again for another Royal Garden... More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 19, 2016 via mobile

I ve stayed at this hotel four days.... I loved it... My room was kept totally clean as if it's not occupied.. The breakfast was yummy and above all the staff are so helpful and friendly.... Indeed, I'll choose this hotel on my next visit to London!

Helpful?
Thank niso22
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your kind review. I am pleased to see that our friendly staff and tasteful breakfasts made your stay so enjoyable that we will be able to welcome you again on your next visit to London. On your next stay, I would also recommend trying our Chinese Restaurant, Min Jiang, on the 10th floor with great... More 

Swansea, United Kingdom
Level Contributor
109 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed January 19, 2016

From the moment you enter reception it feels more like New York than London, with elegant decor and impeccable and friendly service. We booked a park view room and were glad it was on the first floor as there's something very relaxing about looking out onto trees, and we were high enough up that no-one could see into the room... More 

Helpful?
1 Thank Samantha_Carl
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave such a positive review of your stay. I am happy to hear that our distinctive views from your room and friendly staff made your stay comfortable and relaxing. I am also pleased that you felt you had received good value and hope that we will be greeting you again on... More 

Southampton
1 review
5 of 5 stars Reviewed January 18, 2016

We have stayed at this hotel a few times now and will come back again in the future, lovely friendly staff and the rooms are beautiful and clean. Definitely recommend this to anyone looking for a relaxing stay in London.

Review collected in partnership with this hotel

Helpful?
Thank dianarK1037RK
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for leaving such a positive review, and it is especially great to hear from our returning guests. I am pleased to see that our friendly staff and comfortable rooms gave you a relaxing stay in London. Thank you also for recommending us to future guests, and we look forward to welcoming you and your family again... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Park Terrace Restaurant Lounge and Bar
Park Terrace Restaurant Lounge and Bar
Cuisines: European, British, Gluten Free Options, Contemporary
Min Jiang
Min Jiang
Cuisines: Chinese, Asian, Gluten Free Options
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located in fashionable Kensington adjacent to the lush open spaces of Hyde Park and Kensington Palace, the five star Royal Garden Hotel is the perfect place to stay whether on business or exploring London. The hotel has 396 beautifully appointed bedrooms, 3 bars, 2 restaurant, including our award winning authentic Chinese restaurant Min Jiang, 10 conference & meeting rooms, health club ad spa and 24 hour business centre. ... more   less 

Additional Information about Royal Garden Hotel

Address: 2-24 Kensington High Street, London W8 4PT, England
Location: United Kingdom > England > London > Kensington and Hyde Park
Price Range: $253 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Garden Hotel 5*
Number of rooms: 394
Reservation Options:
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Also Known As:
Royal Garden London
Hotel Royal Garden
Royal Garden Hotel London, England
Hotel Style:
#30 Family Hotel in London
#36 Spa Hotel in London
#86 Business Hotel in London
#90 Romantic Hotel in London
#98 Luxury Hotel in London
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