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Royal Garden Hotel

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#112 of 1,069 Hotels in London
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Royal Garden Hotel
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2,239 Reviews from our TripAdvisor Community

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Showing 2,047: English reviews
Dubai
1 review
3 of 5 stars Reviewed today NEW

Staff not helpful Complimentary water was not in room upon arrival. No privacy, room can be seen from other rooms in hotel because no light drapes, or you have to close curtains at all times and lose view and natural light

Review collected in partnership with this hotel

Helpful?
Thank 100samig
London,
1 review
5 of 5 stars Reviewed yesterday NEW

Had a very good stay at the Royal garden there was a problem checking in but it got sorted very quickly and efficiently the bed was also a bit hard so didn't have much of a good sleep however the friendly staff took this into consideration and offered alternatives for my next stay with them overall I had an amazing... More 

Review collected in partnership with this hotel

Helpful?
Thank 9ashleighh
Bovey Tracey, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

A beautiful room with a stunning view on the 10th floor. The food was superb and the value for the food outstanding. The staff were all so helpful, friendly and cheerful. The location is superb for shopping and in our case, for The Royal Albert Hall Proms. Have had our eye on staying here for sometime and it more than... More 

Review collected in partnership with this hotel

Helpful?
Thank Foxella
Reading
Level Contributor
80 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed yesterday NEW

As soon as we walked into the hotel the check-in staff were extremely friendly and efficient. Despite the position on Kensington High Street, our room was very quiet (we were on a high floor overlooking the Palace mews).The bed was very comfortable and the room had everything we required, including air-con, which is essential these days. Breakfast was excellent. The... More 

Helpful?
Thank shellReading
Milan, Italy
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Have been coming here over the last ten years, so it is nice to see some of the transformation over the years. First thing, the car park, avoid with anything large with alloy wheels. It was built for a smaller car era, and it is a challenge not to damage something going down in a spiral to the basement. The... More 

Helpful?
Thank sunshinenow66
Milton Keynes, England, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Overall a very good experience, beautiful sandwiches and mostly good cakes although some of them were very dry. The staff offered further sandwiches, cakes and scones throughout although if you want a fresh teabag, you are charged extra.

Helpful?
Thank Luisa W
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for reviewing your afternoon tea experience. I am sorry to hear some of the cakes were not to your liking, and will make sure to pass your comment on to the team. However, it pleases to see you had a very good experience overall. We hope to welcome you again in future. Best wishes, Jonathan Lowrey... More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 3 days ago NEW

Always my fav place to stay in London but prefer to stay on higher floors. The rooms are very comfy with good facilities. The location is great and excellent for families. we enjoyed our stay especially the view of the park

Review collected in partnership with this hotel

Helpful?
Thank Mohd R
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your kind review. I am delighted to see you and your family are returning guests and that you so enjoy your stays with us. We are looking forward to your next stay. Best wishes, Jonathan Lowrey General Manager More 

Melbourne, Australia
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Located close to Hyde Park & walking distance to Buckingham Palace & associated gardens this modern hotel is well located. Rooms are large, clean & with views of Hyde Park but I thought a little expensive for even though the Hotel is close to Restaurants & shopping. Bus stop is right out front of the Hotel & only a short... More 

Helpful?
Thank keenskier3481
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your review. I am pleased to see you took full advantage of our convenient location and that you enjoyed our amenities. We look forward to welcoming you back. Best wishes, Jonathan Lowrey General Manager More 

Hove, East Sussex
1 review
5 of 5 stars Reviewed 3 days ago NEW

Our stay at the hotel was a wonderful experience. We were there for a wedding which was amazing. The staff at the hotel were extremely friendly and tentative to our every need. Would highly recommend this hotel to anyone and would certainly stay again.

Review collected in partnership with this hotel

Helpful?
Thank Julie F
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your kind review. I am delighted that you so enjoyed the event and your stay and shall be passing your comments onto our team. We look forward to welcoming you back. Best wishes, Jonathan Lowrey General Manager More 

Preston, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Hotel good location - check in staff need to display honesty and be truthful - not say thing that are not consistent - otherwise hotel clean good location breakfast average - Chinese upstairs 10th floor very good

Review collected in partnership with this hotel

Helpful?
Thank Rajnish1234
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your review. I am very sorry to see you feel staff were not consistent and straightforward. I would be grateful if you could contact us on feedback@royalgardenhotel.co.uk so we can investigate the matter further. I am nevertheless pleased you enjoyed the hotel's location and cleanliness, as well as our Min Jiang restaurant. We hope to... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Park Terrace Restaurant Lounge and Bar
Park Terrace Restaurant Lounge and Bar
Cuisines: European, British, Gluten Free Options, Contemporary
Min Jiang
Min Jiang
Cuisines: Chinese, Asian, Gluten Free Options
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located in fashionable Kensington adjacent to the lush open spaces of Hyde Park and Kensington Palace, the five star Royal Garden Hotel is the perfect place to stay whether on business or exploring London. The hotel has 396 beautifully appointed bedrooms, 3 bars, 2 restaurant, including our award winning authentic Chinese restaurant Min Jiang, 10 conference & meeting rooms, health club ad spa and 24 hour business centre. ... more   less 

Additional Information about Royal Garden Hotel

Address: 2-24 Kensington High Street, London W8 4PT, England
Location: United Kingdom > England > London > Kensington and Hyde Park
Price Range: $254 - $481 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Garden Hotel 5*
Number of rooms: 394
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Also Known As:
Royal Garden London
Hotel Royal Garden
Royal Garden Hotel London, England
Hotel Style:
#30 Family Hotel in London
#36 Spa Hotel in London
#86 Business Hotel in London
#90 Romantic Hotel in London
#97 Luxury Hotel in London
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