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Royal Garden Hotel

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2-24 Kensington High Street, London W8 4PT England
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Traveler (815)
Room & Suite (335)
Dining (124)

About

#122 of 1,152 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
Located in fashionable Kensington adjacent to the lush open spaces of Hyde Park and Kensington Palace, the five star Royal Garden Hotel is the perfect place to stay whether on business or exploring London. The hotel has 394 beautifully appointed bedrooms, 3 bars, 2 restaurants, including our award winning authentic Chinese restaurant Min Jiang, 10 conference & meeting rooms, a gym and 24 hour business centre.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Board games / puzzles
Children's television networks
Kids' outdoor play equipment
Airport transportation
Secured parking
Wifi
Paid internet
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kid-friendly buffet
Kids' meals
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Laptop safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, French, Russian, Spanish and 4 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
94Restaurantswithin 0.3 miles
23Attractionswithin 0.3 miles
4,784Reviews25Q+A100Room tips
Traveler rating
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  • 123
  • 88
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Popular mentions
beachlover-8899 wrote a review May 2020
Ipswich, United Kingdom555 contributions268 helpful votes
We stayed here for one night as we were going to the theatre. All staff were absolutely lovely, friendly and helpful. I would not class the rooms as 5*, they were very dated with chipped furniture and the bath was badly chipped with an old-fashioned tiny shower head over it. There were nice Penhaligon toiletries in the bathroom though. The bedding was of very poor quality, the pillows were old and almost flat and the quilt was very thin so we got cold in the night. The heating was very hit and miss too, maybe they were saving money as the hotel was almost empty according to the receptionist. We did have a lovely view of Kensington Palace though. I also thought they were rather mean with the teabags, just 2 in the room so we had to choose between tea on our arrival or the next morning. Due to the coronavirus situation, the hotel was almost empty but we were asked if we wanted to pay for an upgrade. I would have thought that they would have automatically upgraded customers who hadn't cancelled as a thank you. The food at breakfast was of a high quality but I was very disconcerted to see a customer at the breakfast buffet wearing pyjamas (a fully grown man)! I did wonder if he had washed himself that morning before coming down to breakfast and how hygenic it was. I feel the hotel should have had a word with him and asked him to get dressed. I probably wouldn't stay here again as there is a nearby 5* hotel (the Milestone) which is so far superior, I would go there next time.
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Date of stay: March 2020
Value
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1 Helpful vote
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Jared Licina wrote a review Apr 2020
Dubai, United Arab Emirates11 contributions1 helpful vote
Come to this hotel a lot for work and personal trips, and it's always a great experience. Staff are friendly and quick to respond, the area is nice to walk around for restaurants and shopping, and area is open later than most spots in London. Having access to the park for runs or walks is also nice, and it's at a good location for dealing with London traffic, although a bit less accessible to public transport. The restaurants are high quality.
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Date of stay: November 2019
Value
Rooms
Service
Trip type: Traveled on business
Room Tip: Garden views at the back are quieter and great for views of the palace
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Lenka wrote a review Mar 2020
2 contributions1 helpful vote
This was the second time in two years we have used the Royal Garden Hotel as an event production base, staying for nearly 3 weeks and using the majority of the lower ground meeting spaces and booking close to 90x rooms for the crew and staff. Two years ago I was incredibly grateful for all of their help in making a very stressful event run so smoothly, and the experience this time was equally fantastic. From my initial enquiry with them in December 2019 regarding rates and availability through to my last email comms with Bettina a couple of weeks ago about invoices [I know, this is a very overdue review!] every member of the hotel staff have been courteous, professional and kind. Their sense of good humour when dealing with our crazy requests was noticed by all of our crew and helped our morale hugely. I would like to thank them all for making our stay so easy and welcoming, and I cannot begin to imagine the amount of work that they all put in behind the scenes every day to make the whole operation run so smoothly. I would not hesitate to recommend this hotel to anyone considering a high end hotel with a personal touch [be it for business or leisure purposes], based right in the heart of London and near to all of its amenities Particular thanks - and apologies for those whose names I have forgotten and not listed here, it is my poor memory at fault! - must go to the legend that is Alan Robinson in Operations for looking after us throughout the duration, the great team of Surina Chand & Alexandru Caramida from Reception for calmly dealing with our never ending room requests/tweaks/additions, and of course Huong for overseeing our entire room reservation grid and being so positive when faced with our every request. Final thanks must go to Bettina Sanders, Senior Conference & Events Manager, who handled our booking two years ago as well. I was delighted for the opportunity to work with her again as she is so calm and unflappable, and really made the hotel part of the event feel very effortless. Thank you all again, and hopefully see you soon!
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Date of stay: February 2020
Value
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Trip type: Traveled on business
1 Helpful vote
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emmal13scott wrote a review Mar 2020
1 contribution1 helpful vote
I thoroughly enjoyed my stay at the hotel. My first time there.Everyone was friendly, very polite since I walked through the door til the moment I checked out next morning. I had a lovely view of London skyline.
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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maryjordan2014 wrote a review Mar 2020
London, United Kingdom18 contributions10 helpful votes
Disappointed with substandard bathroom. Water did not drain out of bath, had to wait 15-20 minutes for water to drain before second person could use bathroom. Plumbing was noisy. Good location and underground car park handy.
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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PRICE RANGE
$243 - $464 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal garden london, hotel royal garden
LOCATION
United KingdomEnglandLondonKensington and Hyde Park
NUMBER OF ROOMS
394
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Frequently Asked Questions about Royal Garden Hotel
Which popular attractions are close to Royal Garden Hotel?
Nearby attractions include Kensington (0.2 miles), Kensington High Street (0.2 miles), and Kensington Palace (0.2 miles).
What are some of the property amenities at Royal Garden Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Royal Garden Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royal Garden Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Royal Garden Hotel?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Royal Garden Hotel?
Conveniently located restaurants include Grato, Launceston Place, and Alexandrie Restaurant.
Are there opportunities to exercise at Royal Garden Hotel?
Yes, guests have access to a fitness center during their stay.
Does Royal Garden Hotel have an airport shuttle?
Yes, Royal Garden Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royal Garden Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Royal Garden Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Royal Garden Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Arabic.