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Royal Garden Hotel

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2-24 Kensington High Street, London W8 4PT England
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$303
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Traveler (814)
Room & Suite (336)
Dining (131)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#129 of 1,200 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
Located in fashionable Kensington adjacent to the lush open spaces of Hyde Park and Kensington Palace, the five star Royal Garden Hotel is the perfect place to stay whether on business or exploring London. The hotel has 394 beautifully appointed bedrooms, 3 bars, 2 restaurants, including our award winning authentic Chinese restaurant Min Jiang, 10 conference & meeting rooms, a gym and 24 hour business centre.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Board games / puzzles
Children's television networks
Kids' outdoor play equipment
Airport transportation
Secured parking
Wifi
Paid internet
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kid-friendly buffet
Kids' meals
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Laptop safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, French, Russian, Spanish and 4 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
101Restaurantswithin 0.3 miles
26Attractionswithin 0.3 miles
4781Reviews25Q+A100Room tips
Traveler rating
  • 3,244
  • 1,022
  • 303
  • 123
  • 89
Time of year
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Popular mentions
Chris H wrote a review Oct 2021
Sawtry, United Kingdom57 contributions40 helpful votes
This review is about the NCP car park not hotel services. Please be aware that the advice given if you prebook your parking space does not match up with the information provided on the ticket machine. Please do not put your ticket in the machine by the -2 level lift entry foot exit. You should drive up to barrier and pop your ticket in that machine. I am waiting to get my extra payment reimbursed by NCP.
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Date of stay: October 2021Trip type: Traveled with family
Room Tip: Carefully read your online pre-booking guidelines. Pre booking guidelines do not match up with...
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1 Helpful vote
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Trent Crimm wrote a review Sep 2021
6 contributions5 helpful votes
This is my first choice of properties for business stays in London. It is adjacent to Kensington Gardens and the Palace. It is a short trip to the motorway and relatively speaking, not that bad a ride to Heathrow. It still has that sophisticated English feel to it throughout the property. The front desk staff is very helpful, and the staff at the restaurant is very attentive. The breakfast buffet is world class, and nothing beats the bottomless supply of fresh strawberries. The rooms are quiet, well designed and maintained, and have above average square footage for a London hotel. The view on the upper floors of Kensington Gardens with the skyline in the background is breathtaking. While the concierge does his best, getting a cab on a rainy morning is always quite the challenge! When I arrive from the States exhausted from a red eye, I always feel at home in the comfort of checking into this property. If you enjoy walking, this is the perfect location for seeing one of the best areas London has to offer. The neighborhood is phenomenal, and oozes with a sense of history. I would highly recommend a walk through Kensington Garden and to Royal Albert Hall, which is located a short walk down the High Street.
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Date of stay: November 2020
Value
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Ask for a room on one of the higher floors with a view of Kensington Gardens.
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1 Helpful vote
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beachlover-8899 wrote a review May 2020
Ipswich, United Kingdom548 contributions309 helpful votes
We stayed here for one night as we were going to the theatre. All staff were absolutely lovely, friendly and helpful. I would not class the rooms as 5*, they were very dated with chipped furniture and the bath was badly chipped with an old-fashioned tiny shower head over it. There were nice Penhaligon toiletries in the bathroom though. The bedding was of very poor quality, the pillows were old and almost flat and the quilt was very thin so we got cold in the night. The heating was very hit and miss too, maybe they were saving money as the hotel was almost empty according to the receptionist. We did have a lovely view of Kensington Palace though. I also thought they were rather mean with the teabags, just 2 in the room so we had to choose between tea on our arrival or the next morning. Due to the coronavirus situation, the hotel was almost empty but we were asked if we wanted to pay for an upgrade. I would have thought that they would have automatically upgraded customers who hadn't cancelled as a thank you. The food at breakfast was of a high quality but I was very disconcerted to see a customer at the breakfast buffet wearing pyjamas (a fully grown man)! I did wonder if he had washed himself that morning before coming down to breakfast and how hygenic it was. I feel the hotel should have had a word with him and asked him to get dressed. I probably wouldn't stay here again as there is a nearby 5* hotel (the Milestone) which is so far superior, I would go there next time.
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Date of stay: March 2020
Value
Service
Sleep Quality
3 Helpful votes
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Jared Licina wrote a review Apr 2020
Dubai, United Arab Emirates16 contributions16 helpful votes
Come to this hotel a lot for work and personal trips, and it's always a great experience. Staff are friendly and quick to respond, the area is nice to walk around for restaurants and shopping, and area is open later than most spots in London. Having access to the park for runs or walks is also nice, and it's at a good location for dealing with London traffic, although a bit less accessible to public transport. The restaurants are high quality.
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Date of stay: November 2019
Value
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Service
Trip type: Traveled on business
Room Tip: Garden views at the back are quieter and great for views of the palace
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3 Helpful votes
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Lenka wrote a review Mar 2020
2 contributions3 helpful votes
This was the second time in two years we have used the Royal Garden Hotel as an event production base, staying for nearly 3 weeks and using the majority of the lower ground meeting spaces and booking close to 90x rooms for the crew and staff. Two years ago I was incredibly grateful for all of their help in making a very stressful event run so smoothly, and the experience this time was equally fantastic. From my initial enquiry with them in December 2019 regarding rates and availability through to my last email comms with Bettina a couple of weeks ago about invoices [I know, this is a very overdue review!] every member of the hotel staff have been courteous, professional and kind. Their sense of good humour when dealing with our crazy requests was noticed by all of our crew and helped our morale hugely. I would like to thank them all for making our stay so easy and welcoming, and I cannot begin to imagine the amount of work that they all put in behind the scenes every day to make the whole operation run so smoothly. I would not hesitate to recommend this hotel to anyone considering a high end hotel with a personal touch [be it for business or leisure purposes], based right in the heart of London and near to all of its amenities Particular thanks - and apologies for those whose names I have forgotten and not listed here, it is my poor memory at fault! - must go to the legend that is Alan Robinson in Operations for looking after us throughout the duration, the great team of Surina Chand & Alexandru Caramida from Reception for calmly dealing with our never ending room requests/tweaks/additions, and of course Huong for overseeing our entire room reservation grid and being so positive when faced with our every request. Final thanks must go to Bettina Sanders, Senior Conference & Events Manager, who handled our booking two years ago as well. I was delighted for the opportunity to work with her again as she is so calm and unflappable, and really made the hotel part of the event feel very effortless. Thank you all again, and hopefully see you soon!
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Date of stay: February 2020
Value
Rooms
Service
Trip type: Traveled on business
2 Helpful votes
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PRICE RANGE
$243 - $464 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal garden london, hotel royal garden
LOCATION
United KingdomEnglandLondonKensington and Hyde Park
NUMBER OF ROOMS
394
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Frequently Asked Questions about Royal Garden Hotel
Which popular attractions are close to Royal Garden Hotel?
Nearby attractions include Kensington (0.2 miles), Kensington High Street (0.2 miles), and Kensington Palace (0.2 miles).
What are some of the property amenities at Royal Garden Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Royal Garden Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royal Garden Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Royal Garden Hotel?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Royal Garden Hotel?
Conveniently located restaurants include Launceston Place, Grato, and Alexandrie Restaurant.
Are there opportunities to exercise at Royal Garden Hotel?
Yes, guests have access to a fitness center during their stay.
Does Royal Garden Hotel have airport transportation?
Yes, Royal Garden Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royal Garden Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Royal Garden Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Royal Garden Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Arabic.