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The Milestone Hotel

Travelers' Choice award winner
#2 of 1,089 Hotels in London
GreenLeadersSilver level
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The Milestone Hotel
The Milestone Hotel
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1,822 Reviews from our TripAdvisor Community

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Showing 1,619: English reviews
Hampshire, United Kingdom
Reviewed 1 week ago

Although only booked at the last minute and chosen due to its proximity to the Royal Albert Hall, I don't think it's possible to have stumbled across a better hotel in London or perhaps even further afield. Set in a period property on Kensington High Street, this beautiful hotel lies opposite Kensington Gardens and just a few minutes away from...

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Helpful?
2Thank H0nestB0b
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you very much for taking the time to write such lovely review about your stay at The Milestone Hotel. I am thrilled to hear that you had a fantastic stay and that you found our service and surroundings wonderful. We do pride ourselves on our service, so I am very pleased to hear that you felt our...

Nashville, Tennessee
Reviewed 2 weeks ago

I recently stayed at the Miletone Hotel, and had an incredible experience! I would highly recommend this hotel to anyone visiting London. The location was superb and I was consistently shocked by the level of service that I received from all of the members of your fabulous team. Their efforts to ensure that the welcome was always were warm, questions...

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Thank laurynsnapp
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for taking the time to share your recent stay with us at The Milestone Hotel. I am very pleased to see that you had a fantastic stay; in particular I am thrilled that my staff were fabulous, welcoming and warm - ultimately making you feel special. We pride ourselves on our personalised service, so it is...

Ithaca, New York
Reviewed 2 weeks ago

Our family (3 generations) planned a week-long stay in London making the Milestone our home for the entire week, as I had wanted this trip to bring us all together for a very nice time. We were given adjoining rooms that we could close off as a suite and were welcomed with a series of wonderful sweets and treats and...

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3Thank Odysseus2017
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, It fills me with great pride to learn of your great experience here at The Milestone Hotel. I am glad that you enjoyed our little touches in the room; hand written note, personalised gifts and tea cakes. These little touches and details are what we pride ourselves on at Red Carnation Hotels, so it’s fantastic to see that...

Milton Keynes, United Kingdom
Reviewed 2 weeks ago

An amazing hotel, the staff went above and beyond to make us feel very welcome. The room was gorgeous and the food was out of this world. I can also highly recommend the cocktails. We will certainly be returning.

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Helpful?
Thank ANJS86
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for sharing you recent experience at The Milestone Hotel. It thrills me to see that you enjoyed your time with us, in particular that the team here made you feel welcome and special. Our team take great pride in delivering an exceptionally superior service for all of our guests and will be delighted to see that...

Royal Tunbridge Wells, United Kingdom
Reviewed 2 weeks ago

What an amazing experience, the staff were great, couldn't do enough for us, the room we stayed in was gorgeous. Everyone was friendly and welcoming, they even left a present for our son in the room. Strongly recommend people to stay there, we will definitely be back, thank you!

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Thank ktgraham2017
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for sharing your recent experience at The Milestone Hotel. I am very pleased to see that you enjoyed your time with us and in particular that the team were very friendly and welcoming. I do hope I will be given the pleasure to welcome you back to The Milestone Hotel in the not too distant future....

Dallas, Texas
Reviewed 3 weeks ago

The Room: Very clean and elegant. Great space with ample closets. Full disclosure - We had the plumber fix our toilet once when it wouldn't stop running. We never got the bathroom outlet to work, but there were plenty other working outlets available so we didn't report it. We stayed 4 nights and were very comfortable. The Hotel: CHARMING. We...

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4Thank kyo54
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, I was so pleased to read your excellent review on your recent stay here at The Milestone Hotel. It fills me with great joy to learn that you enjoyed your stay so much, that you would love to move into the hotel permanently. We take great pride in our personalised service here at The Milestone Hotel and I’m...

Shipton under Wychwood, null, United Kingdom
Reviewed 3 weeks ago

We loved this boutique hotel - everything about it was superb, the staff especially. We shall definitely be staying here again. Our only negative comment was the shower head in our deluxe room was positioned such that you had to stand right against the end of the bath in order to stand under the shower.

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1Thank 596Clared
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for taking your time to review your recent stay with us at The Milestone Hotel. Please accept my apologies that the shower head caused inconvenience to you whilst you were with us. We do have a selection of rooms that come with ceiling showers and also adjustable shower heads and we will be sure to allocate...

Zurich, Switzerland
Reviewed 3 weeks ago via mobile

We had a great stay here. Wonderful hotel, great location, with class . Excellent service, clean and tidy rooms, .fascinating. I hope to be here some time later this year.. a dream come true.. will be back for sure

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1Thank Monie0278
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, I was so pleased to learn of your fantastic review of The Milestone Hotel. It fills me with great joy to know that you had a great experience whilst you were staying with us and I am truly thrilled to read that you regard your stay with us as a 'dream come true'. The team and I look...

Solihull, UK
Reviewed 3 weeks ago

We've just returned from a two-night stay at The Milestone Hotel in Kensington. I last stayed here on a business trip some eight years ago and remembered it to be very good then, hence wanting to revisit with my wife. That and the fact that according to Tripadvisor, this is the most highly regarded hotel in London and one of...

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3Thank SolihullTraveller
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for sharing this excellent review of your stay at The Milestone Hotel. We pride ourselves on our attention to detail at Red Carnation hotels, so, to learn that you found our service to be beyond '5 stars' is the best piece of feedback my team and I hope could hope for. It is such a pleasure...

Wiltshire, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here for a week whilst in London and was surprised by the amazing staff and area. The room was stunning with a great view and is in a great location. Would definitely recommend to anyone staying in London.

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2Thank McMilkyyy
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for sharing this brilliant review of The Milestone Hotel. I’m glad that you found our staff to be amazing, we take great pride in ensuring each guest experiences a memorable stay and they will be delighted to know that you found this to be the case. The location is indeed ‘great', located within the esteemed Royal...

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Elegant hotel housed within a meticulously restored grand Victorian mansion dating back to 1883. ... more   less 

Additional Information about The Milestone Hotel

Address: 1 Kensington Court, London W8 5DL, England
Location: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: $377 - $741 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Milestone Hotel 5*
Number of rooms: 62
Reservation Options:
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Also Known As:
The Milestone Hotel London, England
Hotel Style:
#1 Spa Hotel in London
#2 Luxury Hotel in London
#3 Business Hotel in London
#4 Romantic Hotel in London
#12 Family Hotel in London
#16 Green Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from The Milestone Hotel staff and other travelers.
34 questions
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See all questions (34)

Questions? Get answers from The Milestone Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“city view from the top floor”
 of 5 bubbles kusoo1973, 4 days ago | Read review
“Beautiful views from the front rooms overlooking Kensington Gardens”
  • Bedroom, Kensington Suite
  • View of Kensingtone Gardens from Kensington Suite
  • Lounge, Kensington Suite
  • Bedroom, Kensington Suite
  • Lounge, Kensington Suite
 of 5 bubbles H0nestB0b, 1 week ago | Read review
“we stayed in the Margaret Rose room which was lovely and quiet over looking Kensington Gardens”
 of 5 bubbles ktgraham2017, 2 weeks ago | Read review
“Room 105 was pretty nice.”
 of 5 bubbles mbpman, Feb 18, 2017 | Read review
“We stayed in one of the apartments, which is very private”
 of 5 bubbles sherrysingh2017, Feb 9, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question