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The Milestone Hotel and Residences

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1 Kensington Court, London W8 5DL England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (959)
360
Panoramas (14)
Room & Suite (530)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
  • Contactless check-in
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Updated 08/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Milestone Hotel and Residences
Updated 08/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 1,152 hotels in London
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
GreenLeaders Silver level
Discover old world charm, beautiful rich furnishings, exquisite original arts, outstanding cuisine and an experienced and passionate team. This elegant historic hotel is perfectly located opposite Kensington Palace and Gardens, and close to the Royal Albert Hall. Discover Stable’s Bar and the ‘Smoking Old Fashioned’, afternoon tea in the Park Lounge or dine in Cheneston’s or The Oratory, the original chapel.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Fireplace
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
Laptop safe
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Classic
Languages Spoken
German

Location

Full view
100Great for walkers
Grade: 100 out of 100
91Restaurantswithin 0.3 miles
23Attractionswithin 0.3 miles
2,460Reviews39Q+A100Room tips
Traveler rating
  • 2,244
  • 166
  • 43
  • 5
  • 2
Time of year
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  • English
Popular mentions
Tulsa, Oklahoma67 contributions11 helpful votes
We had a wonderful time The location is excellent and the staff were super friendly and helpful—especially the receptionist on arrival and Giancarlo, the concierge. The room was excellent and the bed and pillows very comfortable. The bar and restaurant were good and I loved the little pods outside. When we visit London again I would definitely book here for a second time.
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Date of stay: August 2020
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buffling wrote a review Jun 2020
Fort Collins, Colorado80 contributions29 helpful votes
I stayed here a few years ago b/c I believe they’re managed by the same group as Egerton House, which is one of my all time favorite hotels. This experience just wasn’t as great, so I think I’ll go back to my old standby, instead. Customer service was fine, but nothing outstanding. Same with the room. It was pretty small and cramped, although lovely.
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Date of stay: July 2019
1 Helpful vote
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Lauren wrote a review May 2020
1 contribution1 helpful vote
Recommended to me by a friend - and I, now too, would highly recommend The Milestone for a wonderful experience in Kensington London. Visited to attend a friends wedding so spent some a few nights there pre and post wedding celebrations. The location was perfectly situated across from the park with shops and tube station close by. The rooms are lovely - giving the perfect balance of old world style with spacious and very clean, high quality presentation. The extra touches made it for me, like the curated confectionary turn down service each night. The breakfasts (and food in general) were outstanding. Truly what sets this apart is the service. The team there are world class; welcoming, attentive and genuinely want to make your experience the best it can be. Will certainly look to return there when I’m next in London.
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Date of stay: August 2019Trip type: Traveled solo
1 Helpful vote
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Response from MilestoneGM, General Manager at The Milestone Hotel and Residences
Responded May 21, 2020
Dear guest, Thank you for sharing this fantastic review of your stay here at The Milestone Hotel. I am extremely pleased to learn that you chose the Milestone Hotel for your overnight accommodation and also to see that my team left a lasting impression on you. I will be sure to share your comments with them. Our breakfast is truly out of this world and arguably the best English breakfast one can experience in London. Thank you very much for your kinds compliments. I hope to have the opportunity to welcome you back to The Milestone Hotel in the not too distant future. Best wishes, Andrew Pike
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GcRedaelli wrote a review May 2020
Dublin, Ireland242 contributions73 helpful votes
We stayed in the Milestone Residence for a full weekend, and again the service, the atmosphere, the room, the park view everything makes the experience really unique! It is like to be in London in 2020, but not really there, it is more a living book of history with all the amenities and advantages of XXI Century! I forgot to say that we got upgraded to my favourite room! Thank you! Staff is very professional and helpful in any single aspect and need. The underground SPA was indeed useful for relaxation. But above all the breakfast experience is super amazing, so many choices available and so nice to have it in private as part of the room service. Really recommended!
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Date of stay: February 2020
Value
Service
Sleep Quality
1 Helpful vote
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Response from MilestoneGM, General Manager at The Milestone Hotel and Residences
Responded May 10, 2020
Dear guest, Thank you for taking the time to share your experience with us at The Milestone Hotel. I am very pleased to see that you had a fantastic stay; in particular I am thrilled that you felt my staff were professional and helpful in every aspect. We pride ourselves on our personalised service, so it is always brilliant to see that you feel we far exceeded your expectations. I will be delighted to share your comments with the whole of the team and in particular with our Executive Head Chef, who will be equally thrilled to learn that your breakfast experience was amazing. I sincerely look forward to warmly welcoming you back soon. Best wishes, Andrew Pike
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Sw213 wrote a review Apr 2020
Oxfordshire, United Kingdom8 contributions2 helpful votes
We chose The Milestone hotel as we thought it would be the ideal venue for our very small wedding and it was the best decision we’ve ever made (apart from getting married)! We were looked after so well by the whole team during our two night stay and nothing was too much trouble. The hotel is absolutely beautiful and we were very kindly upgraded to an amazing suite in honour of our special stay at the hotel. It completely surpassed all our expectations – and they were high to start with. I honestly can’t fault anything. The food was outstanding, we loved learning about the art of sabrage and the cocktails were delicious. I will be recommending The Milestone to anyone who wants an extra special stay in central London. We can’t wait to celebrate more special occasions there in the future. Wishing all the team the very best in these difficult times, Sarah and Mark x
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Date of stay: March 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from MilestoneGM, General Manager at The Milestone Hotel and Residences
Responded Apr 5, 2020
Dear Sarah and Mark, Thank you very much for taking the time to write such lovely review about your stay at The Milestone Hotel. I am thrilled to hear that you chose to host your 'special day' at the Milestone. We love to make our guest’s special occasions extra special here at The Milestone Hotel, so I am so pleased hear that you felt the team surpassed all your expectations . Rest assured, I will share your wonderful feedback with my entire team who will be thrilled to hear your lovely words. Once again, thank you so much for sharing your stay with us here on Trip Advisor. We very much hope to welcome you back to The Milestone Hotel in hopefully the near future. Best wishes, Andrew Pike
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PRICE RANGE
$373 - $826 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonEarls Court / South Kensington / Kensington and Hyde Park
NUMBER OF ROOMS
56
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Frequently Asked Questions about The Milestone Hotel and Residences
Which popular attractions are close to The Milestone Hotel and Residences?
Nearby attractions include Kensington (0.2 miles), Kensington High Street (0.3 miles), and Kensington Palace (0.2 miles).
What are some of the property amenities at The Milestone Hotel and Residences?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Milestone Hotel and Residences?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Milestone Hotel and Residences?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Milestone Hotel and Residences?
Yes, parking is available to guests.
What are some restaurants close to The Milestone Hotel and Residences?
Conveniently located restaurants include Grato, Launceston Place, and Little India.
Are there opportunities to exercise at The Milestone Hotel and Residences?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does The Milestone Hotel and Residences have an airport shuttle?
Yes, The Milestone Hotel and Residences offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Milestone Hotel and Residences?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Milestone Hotel and Residences?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Milestone Hotel and Residences offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.