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The Milestone Hotel and Residences

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1 Kensington Court, London W8 5DL England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (960)
360
Panoramas (14)
Room & Suite (535)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
  • Contactless check-in
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Updated 08/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Milestone Hotel and Residences
Updated 08/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 1,170 hotels in London
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
GreenLeaders Silver level
Discover old world charm, beautiful rich furnishings, exquisite original arts, outstanding cuisine and an experienced and passionate team. This elegant historic hotel is perfectly located opposite Kensington Palace and Gardens, and close to the Royal Albert Hall. Discover Stable’s Bar and the ‘Smoking Old Fashioned’, afternoon tea in the Park Lounge or dine in Cheneston’s or The Oratory, the original chapel.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Fireplace
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
Laptop safe
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Romantic
Languages Spoken
English, German

Location

Full view
100Great for walkers
Grade: 100 out of 100
94Restaurantswithin 0.3 miles
25Attractionswithin 0.3 miles
2481Reviews39Q+A100Room tips
Traveler rating
  • 2,268
  • 166
  • 44
  • 6
  • 2
Time of year
Traveler type
Language
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Selected filters
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  • English
Popular mentions
George G wrote a review Today
1 contribution
We had a fantastic and memorable short stay at the hotel. The service was first class with and staff very attentive. Incredible food , decadent breakfasts and fantastic cocktails too. Highly recommended.
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Date of stay: June 2021
Location
Cleanliness
Service
Trip type: Traveled on business
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Oscar F wrote a review Today
1 contribution
I have been to the Milestone Hotel many many times and every time i am astounded at the level of service and attention to detail provided. On this particular visit to the Milestone we were greeted in the usual friendly and inviting way by the doorman and staff in the reception. Upon arrival Leo escorted us round the hotel showing me the what's what and who's who before we enjoyed the incredible six course tasting meal from the new menu. The Executive Chef, Dan, out done himself on this occasion and i can honestly say that it was one of the best dining experiences i have ever had. As always after the meal I was handed over to Angelo and Giacomo in the bar and was further treated to the new cocktail menu experience. These two gents really know how to put on a show, from the fun and entertaining making of the drinks to actually drinking them, (i just wish I was able to try everything on the menu but alas I was on my best behaviour so had to limit the amount drunk, otherwise i would have had them making me everything from the menu). After being suitably wine' d and dine' d it was time to to get my head down in what i can only describe as sleeping on a floating cloud! its safe to say when my alarm went off in the morning it took everything i had to get up and out of that bed. And just when i thought things couldn't have got any better, after the amazing service and treats from the night before i was placed into the hands of Cecilia & Sandra for a breakfast extravaganza. The smiles and manor of these two lovely ladies really made getting up in the morning a breeze. I only wish i could be that happy and attentive at that time of the morning. All in all this has to be one of my favourite, if not my favourite place to enjoy some quality time with friends and family. I will continue to visit the Milestone and its staff as they treat you like part of the family. Well done to all at the Milestone, keep up the good work and can't wait to see and try the new things you are continually introducing.
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Date of stay: June 2021
Cleanliness
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Sleep Quality
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Daniel A wrote a review Today
1 contribution
Had a lovely time, was treated with great reception and enjoyed our stay. Great facilities, would definitely go back. Old fashioned in the bar a must have, ask for Angelo! If you need recommendations of local area Leo was more than helpful too.
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Date of stay: July 2020Trip type: Traveled as a couple
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David M wrote a review Yesterday
13 contributions
The Milestone delivers an exceptional experience through its staff and its accommodations. The rooms are quiet and beautifully appointed. The food service is excellent. We enjoyed our complimentary full breakfasts each morning in the dining room along with an incredible hotel-catered picnic in Hyde Park for our family. Make sure you visit Stables Bar for a pre or post-dinner cocktail in what has to be one of the coolest bars in London.
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Date of stay: June 2021
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Service
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Response from Andrew Pike, General Manager at The Milestone Hotel and Residences
Responded today
Dear David Thanks so much for taking the time to leave a review following your recent stay and I'm so pleased you and your family enjoyed your time with us. I will, of course, share your wonderful comments with the team, all of whom will be delighted to know that they were able to make your stay one to remember. I hope to have an occasion to welcome you back to The Milestone once again in the future. With kind regards Andrew
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Susy Roberts wrote a review Yesterday
Sandbach, United Kingdom49 contributions24 helpful votes
Returning to The Milestone for the first time in 15 months - what an amazing experience! I could not have been more warmly welcomed back, given a beautiful suite, glass of champagne on arrival, staff were as ever really friendly - all asking after my family (remembering the names of my children) and the GM even had a cup of tea with me. Could not more highly recommend this welcoming, discreet hotel.
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Date of stay: June 2021
Value
Rooms
Service
Trip type: Traveled on business
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Response from Andrew Pike, General Manager at The Milestone Hotel and Residences
Responded today
Dear Ms Roberts Thanks so much for taking the time to leave a review and we, as ever, thoroughly enjoyed having you return to your 'home from home'. I'm so pleased that you felt well-cared for and welcomed, despite the restrictions, and I know all of the team loved having you back in the fold. We very much look forward to welcoming you back to the hotel in the future - and a cup of tea is always available! With kind regards Andrew
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PRICE RANGE
$373 - $826 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonEarls Court / South Kensington / Kensington and Hyde Park
NUMBER OF ROOMS
56
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Frequently Asked Questions about The Milestone Hotel and Residences
Which popular attractions are close to The Milestone Hotel and Residences?
Nearby attractions include Kensington (0.2 miles), Kensington High Street (0.3 miles), and Kensington Palace (0.2 miles).
What are some of the property amenities at The Milestone Hotel and Residences?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at The Milestone Hotel and Residences?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Milestone Hotel and Residences?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Milestone Hotel and Residences?
Yes, free parking is available to guests.
What are some restaurants close to The Milestone Hotel and Residences?
Conveniently located restaurants include Grato, Little India, and Launceston Place.
Are there opportunities to exercise at The Milestone Hotel and Residences?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does The Milestone Hotel and Residences have an airport shuttle?
Yes, The Milestone Hotel and Residences offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Milestone Hotel and Residences?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Milestone Hotel and Residences?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Milestone Hotel and Residences offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.