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The Milestone Hotel

Travelers' Choice award winner
#3 of 1,066 Hotels in London
GreenLeadersSilver level
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The Milestone Hotel
The Milestone Hotel
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1,602 Reviews from our TripAdvisor Community

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Showing 1,442: English reviews
London, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

When I travel from Australia to visit my grandchildren in London I always take them to an afternoon tea as a special treat. The first time 5 years ago was at The Milestone and the last 2 at another. But because we'd had such a lovely tea the first rime I decided to return to The Milestone. Yes it is... More 

Helpful?
Thank may2003
New York
Level Contributor
15 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

I had the pleasure of staying here for 6 nights during my stay in London and each one of them was memorable. The doorman Steve was the best! He was able to help with many facets of the trip from recommending off the beaten path pubs to try for lunch to ensuring I had an appointment at G F Trumper... More 

Helpful?
Thank ShortOnTime80
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, I am delighted to learn of your fantastic review of your experience with us. In particular, your comments about Steve and his recommendations. Steve has a great knowledge when it comes to London's best pubs and eateries and I am glad that his knowledge came in handy for you whilst you were staying with us. I will be... More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our travel agent suggested this hotel. What a great suggestion! We arrived in the morning before the room was ready. We were offered an upgrade (nice surprise) and directed to the sitting room with comfy couches, tea and breakfast items. I had been prepared to be grouchy after the overnight flight - but was so pleased with the treatment that... More 

Helpful?
2 Thank addvantagecoach
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Many thanks for your lovely feedback and we're so pleased that you enjoyed your time with us. Although it's not always possible to have rooms ready for early check-ins, we do try our best to make your first moments at the hotel as pleasant as possible - particularly after a long haul flight! I'm glad that we hit the mark... More 

Monsey, New York
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We just got back from a trip celebrating my wife's birthday and after reading the great reviews that this hotel had I decided to change our reservation from a different hotel that we have booked . we were definitely very impressed and happy friendly atmosphere and great staff . Location was great July 2016

Helpful?
Thank Isaac Z
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you very much for taking your time to review your recent stay with us. I am delighted to hear that you decided to choose us to celebrate your wife’s birthday, and I am thrilled that you were very impressed. It is fantastic to hear that you could sense the warm and friendly atmosphere; rest assured I will... More 

Berlin, Germany
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Ultra luxury hotel, the staff are amazing and the view great. for the price you get more than you would expect .Our room overlooking the pool was a good fit for us. Minimal sound comes into the room from outside. They have an evening lounge that opens in that area til about 2am. Kindly recommendation

Helpful?
Thank drdanielc
Minneapolis, Minnesota
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I spent two glorious nights at the Milestone with my two boys and cannot recommend this hotel highly enough. From the unexpected upgrade to a larger room, to delicious treats for the boys, from the booking of a lovely sitter for our boys to games and water each time we walked out the door to scooter in Kensington Gardens, their... More 

Helpful?
Thank fortune1971
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Many thanks for taking the time to leave a review and I'm so glad that you and your boys enjoyed your stay. I will certainly pass on your kind comments to the staff as they'll be so pleased to know that they played some part in making your stay so enjoyable. I do agree, having a friendly face to welcome... More 

Orlando, Florida
Level Contributor
46 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Reason We picked this hotel was the location and the reviews, so because of this are expectations were high. We arrived and checked in no issues, we were shown to our room and it was lovely but a little cramped. We unpacked then thought we'd take a nap. The stains on the bed base and headboard were questionable. I... More 

Helpful?
Thank lisa d
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for sharing your recent stay with us here at The Milestone Hotel. I was thrilled to learn that you enjoyed your experience with us and that my team were very welcoming and personable during your stay. Our hotel is indeed in a great location, just a short stroll away from the Royal Kensington Gardens – perfect... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The Milestone is hands down, one of the finest hotels in entire UK. The hotel exudes British tradition and elegance--exactly how I wanted my US based family to experience true British culture. The staff at this boutique hotel are brilliant--- geniuses in hospitality. Shortened our stay at the Royal Crescent in Bath, when our oldest daughter developed a respiratory illness.... More 

Helpful?
1 Thank Negvesky
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you for taking the time to write this fantastic review on your recent stay here with us at The Milestone Hotel. I am extremely happy to see that it was my staff that took your experience to another level during your stay, I will be sure to pass on your brilliant feedback to the whole team. Our... More 

Phoenix, Arizona
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Milestone is a wonderful boutique hotel across from Hyde Park. We were greeted warmly at the car and again by the front desk. All of the staff are helpful and very nice. Everyone seemed to genuinely care that we had a remarkable stay. The hotel is beautiful and fascinating. There is every modern convenience in the setting of an... More 

Helpful?
Thank AnneM85213
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you very much for your lovely review. I am thrilled to hear that you had a great hotel experience here at The Milestone Hotel, and I am pleased that you found all my staff helpful and caring. Our team is determined to give only the very best, personalised service every day, so they will be delighted to... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I cannot express in words how magnificent our short stay was at The MIlestone hotel in London. It was truly the best three days of our two week European vacation. The individual attention to detail by every single member of their staff is incredible! From the welcoming gifts, to the attention we received on our late arrival at 2am, the... More 

Helpful?
2 Thank Bonny H
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you very much for taking your time to write this wonderful review about your stay with us recently. I was absolutely thrilled to read your amazing feedback regarding your stay, and I am amazed to hear that your stay at The Milestone Hotel was the best three days of your 2 week vacation in Europe. We take... More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Elegant Hotel housed within a meticulously restored Grand Victorian Mansion dating back to 1883. ... more   less 

Additional Information about The Milestone Hotel

Address: 1 Kensington Court | Kensington, London W8 5DL, England
Location: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: $345 - $620 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Milestone Hotel 5*
Number of rooms: 62
Reservation Options:
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Also Known As:
The Milestone Hotel London, England
Hotel Style:
#1 Spa Hotel in London
#3 Luxury Hotel in London
#3 Business Hotel in London
#4 Romantic Hotel in London
#12 Family Hotel in London
#14 Green Hotel in London
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