We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

The Milestone Hotel

Travelers' Choice award winner
#3 of 1,069 Hotels in London
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Milestone Hotel
The Milestone Hotel
Panoramas (14)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

1,628 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,464: English reviews
London, United Kingdom
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We went for afternoon tea for a family birthday and it was very nice, not the Ritz but it did a good job. The staff were reasonably attentive, although sometimes it was a bit of a battle to get more tea, and food was good but a little sickly. Their signature chicken sandwich was very tasty but none of the... More 

Helpful?
Thank GabbyE73
Canterbury, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed here in March for my birthday and I was greeted with a personalised chocolate cake in my room - a fine start to a wonderful stay. Nothing is too much trouble and attention to detail is second to none, although our turn down service was missed on one evening and we also had a very rude awakening with... More 

Helpful?
Thank Eleanor M C
A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW via mobile

A friend and I stayed at The Milestone for 5 nights and loved every minute of it. The hotel itself is small but our room was good sized with a lovely bathroom. We felt extremely welcome from the start of our stay with most of the staff addressing us by our names from the first day forward. Special service included... More 

Helpful?
Thank A TripAdvisor Member
nt
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Milestone Hotel staff is 100% committed to making your stay the best it can be. The location is across the street from Hyde Park (beautiful walking and biking!) and, further down the street towards the Tube, there are good restaurants and shopping. The traditional decor is inviting, very comfortable, and meticulously cleaned. My daughter has allergies and I always... More 

Helpful?
Thank randall r
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you very much for taking your time to write such lovely review. I am so pleased that you found our location terrific for your recent stay in London. We are indeed a stone throw away from the Royal Kensington Gardens/Hyde Park, High Street Kensington tube station and an array of retail stores and excellent eateries. I was... More 

Perth, Australia
Level Contributor
535 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Milestone is on top its game credit to management and there team warm friendly service always time for us like a home away from home Will stay here again when in London with great bus service just outside the hotel Highly recommend

Helpful?
Thank RobertMPerth
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you very much for your lovely review of your recent stay with us. I am pleased to hear that you found our hotel amazing and my team warm, friendly and helpful at all times. I will be sure to share your kind words with the whole of the team. I am trilled to hear that you found... More 

Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Hello! Visit this and have a great experienced. The staff here is the best! They treated us so well! We were there during some of the hottest days of the year and they made me the best ice tea I have had in a long time. They were so friendly and attentive. We enjoyed visiting with them and and they're... More 

Helpful?
Thank Erlenita A
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you very much for your lovely review regarding your recent stay with us. I am thrilled to learn that you enjoyed your time with us, and in particular that my team was so friendly and attentive and made you feel special. Our team take great pride in delivering an exceptionally personalised service to all of our guests... More 

Chester, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We enjoyed our stay at the Milestone Hotel, very convenient for visiting family in Kensington, the room was immaculate, we only had breakfast in the hotel during our stay, the service was attentive and the food was top notch. We will use this hotel as a base again.

Helpful?
Thank K3383DDpaul
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you very much for leaving such wonderful review about your recent stay with us. I am thrilled that you enjoyed your stay whilst visiting family in Kensington. I am pleased that you found your room immaculate and that you found our breakfast including the service top notch. Our breakfast is indeed one of the best in London,... More 

Greater London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

From the moment of Rrival the staff made us feel right at home. The bedrooms and hotel are both beautifully appointed. Wifi service works without a glitch. The high marks for the trip however goes to the concierge staff. They helped us plan our day-to-day activities and continued to plan for us even while we were gone for the day.... More 

Helpful?
Thank Mcolond
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you very much for taking your time to review your recent stay with us. I am trilled to hear that you felt right at home from the moment you arrived. We pride ourselves on being a ‘home away from home’ here at The Milestone, so I am very proud that you felt this right from the beginning.... More 

Level Contributor
11 reviews
5 of 5 stars Reviewed 1 week ago NEW

We were staying at the Milestone for the first time as we joined friends who are regular guests. The hotel was elegant and our room - up in the roof was both charming and comfortable. The breakfasts were excellent and set us up for the day - which means I cannot tell you about either lunch or dinner at the... More 

Helpful?
Thank Adrian M
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you very much for your lovely review. I am very pleased that you enjoyed your stay with us. I am delighted to hear that you found our hotel elegant and charming and that you enjoyed the meals you had in our conservatory, as well as in Cheneston’s for breakfast. It fills me with great pride to learn... More 

Boston, Massachusetts, United States
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

The Milestone prides itself on customer service, and did not disappoint. All the staff were very helpful, and worked to accommodate special requests. The food was good (we only had tea and breakfast, not dinner). One odd thing was that our room (#104) had no place to unpack small clothing - no chest of drawers, and only one small shelf... More 

Helpful?
2 Thank Barbara H
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you very much for taking your time to leave a review about your stay with us. I am delighted to read your lovely comments about our customer service, which we indeed pride ourselves on, so I am thrilled to hear that you found all the staff helpful and accommodating. I am disappointed to hear that you did... More 

Questions? Get answers from hotel staff and past guests. Ask a question

978 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (484)
Viewed
Room/Suite (119)
Viewed
Dining (65)
Viewed
Hotel & Grounds (85)
Viewed
View from Room (5)
Viewed
Bathroom (18)
Viewed
Family/Play Areas (3)
Viewed
0:48
Videos (2)
Viewed
Other (187)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (414)
Viewed
Amenities (28)
Viewed
Deluxe King Room (Interconnecting) (47)
Viewed
Deluxe King Room (Park Facing) (54)
Viewed
Master Suite (80)
Viewed
Pool (9)
Viewed
Dining (83)
Viewed
Superior King Room (41)
Viewed
The Hotel (72)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (80)
Viewed
Room/Suite (40)
Viewed
Bathroom (1)
Viewed
Dining (5)
Viewed
Hotel & Grounds (13)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travelers also viewed these London hotels
Westminster
Hotel 41
Hotel 41
#1 of 1,069 in London
5.0 of 5 stars 2,363 reviews
Chelsea
Egerton House Hotel
Egerton House Hotel
#2 of 1,069 in London
5.0 of 5 stars 1,086 reviews
Bloomsbury
The Montague on The Gardens
Show Prices
Show Prices
Show Prices
Westminster
Taj 51 Buckingham Gate Suites and Residences
Trafalgar Square / Embankment
Amba Hotel Charing Cross
Amba Hotel Charing Cross
#7 of 1,069 in London
5.0 of 5 stars 2,628 reviews
Holborn
Rosewood London
Rosewood London
#9 of 1,069 in London
5.0 of 5 stars 1,195 reviews
Show Prices
Show Prices
Show Prices

Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Elegant Hotel housed within a meticulously restored Grand Victorian Mansion dating back to 1883. ... more   less 

Additional Information about The Milestone Hotel

Address: 1 Kensington Court | Kensington, London W8 5DL, England
Location: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: $356 - $628 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Milestone Hotel 5*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, DerbySoft Ltd Shanghai HQ, Priceline, Hotwire, Travelocity, Expedia, Agoda, Odigeo, DerbySoft Ltd Shanghai HQ and Jetsetter so you can book your The Milestone Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Milestone Hotel London, England
Hotel Style:
#1 Spa Hotel in London
#3 Luxury Hotel in London
#3 Business Hotel in London
#4 Romantic Hotel in London
#12 Family Hotel in London
#14 Green Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay