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The Milestone Hotel

Travelers' Choice award winner
#3 of 1,071 Hotels in London
GreenLeadersSilver level
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The Milestone Hotel
The Milestone Hotel
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1,631 Reviews from our TripAdvisor Community

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Showing 1,467: English reviews
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I recently stayed at the Milestone and experienced on of my best ever stays at a hotel, From the Moment we walked in we were welcomed by the doorman, check in was as quick as possible and we were treated like royalty. The rates at the moment were fantastic, The company recently launched a website offeringl rates for their London... More 

Helpful?
Thank jonnny a
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Outstanding facilities- top quality staff - Jose the concierge was the best- helped arrive two unique tours. Doorman Thornet walked my wife to and back from the pharmacy. Their restaurant for dinner was outstanding- decor, quality and presentation of food.

Helpful?
Thank Ed L
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW

This is singularly the best small hotel in London. Exquisite attention to detail, wonderful staff who are constantly attentive to their guests' needs, lovely breakfast and afternoon tea. Sophisticated, warm, beautiful rooms. I have stayed at most of the finer hotels in London including the Dorchester and Ritz and this is a better stay and better price. The location-virtually across... More 

Helpful?
Thank mark a
Canterbury, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We stayed here in March for my birthday and I was greeted with a personalised chocolate cake in my room - a fine start to a wonderful stay. Nothing is too much trouble and attention to detail is second to none, although our turn down service was missed on one evening and we also had a very rude awakening with... More 

Helpful?
Thank Eleanor M C
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

A friend and I stayed at The Milestone for 5 nights and loved every minute of it. The hotel itself is small but our room was good sized with a lovely bathroom. We felt extremely welcome from the start of our stay with most of the staff addressing us by our names from the first day forward. Special service included... More 

Helpful?
Thank A TripAdvisor Member
nt
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The Milestone Hotel staff is 100% committed to making your stay the best it can be. The location is across the street from Hyde Park (beautiful walking and biking!) and, further down the street towards the Tube, there are good restaurants and shopping. The traditional decor is inviting, very comfortable, and meticulously cleaned. My daughter has allergies and I always... More 

Helpful?
Thank randall r
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you very much for taking your time to write such lovely review. I am so pleased that you found our location terrific for your recent stay in London. We are indeed a stone throw away from the Royal Kensington Gardens/Hyde Park, High Street Kensington tube station and an array of retail stores and excellent eateries. I was... More 

Perth, Australia
Level Contributor
535 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
5 of 5 stars Reviewed 1 week ago

The Milestone is on top its game credit to management and there team warm friendly service always time for us like a home away from home Will stay here again when in London with great bus service just outside the hotel Highly recommend

Helpful?
Thank RobertMPerth
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you very much for your lovely review of your recent stay with us. I am pleased to hear that you found our hotel amazing and my team warm, friendly and helpful at all times. I will be sure to share your kind words with the whole of the team. I am trilled to hear that you found... More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hello! Visit this and have a great experienced. The staff here is the best! They treated us so well! We were there during some of the hottest days of the year and they made me the best ice tea I have had in a long time. They were so friendly and attentive. We enjoyed visiting with them and and they're... More 

Helpful?
Thank Erlenita A
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you very much for your lovely review regarding your recent stay with us. I am thrilled to learn that you enjoyed your time with us, and in particular that my team was so friendly and attentive and made you feel special. Our team take great pride in delivering an exceptionally personalised service to all of our guests... More 

Chester, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay at the Milestone Hotel, very convenient for visiting family in Kensington, the room was immaculate, we only had breakfast in the hotel during our stay, the service was attentive and the food was top notch. We will use this hotel as a base again.

Helpful?
Thank K3383DDpaul
MilestoneGM, General Manager at The Milestone Hotel, responded to this review

Dear guest, Thank you very much for leaving such wonderful review about your recent stay with us. I am thrilled that you enjoyed your stay whilst visiting family in Kensington. I am pleased that you found your room immaculate and that you found our breakfast including the service top notch. Our breakfast is indeed one of the best in London,... More 

New Ringgold, Pennsylvania
2 reviews
5 of 5 stars Reviewed 1 week ago

From the moment we entered the Milestone, it was obvious that customer service was a main focus. The entire staff outdid themselves on making sure our honeymoon stay with them was something we would never forget! The only disappointment was that we didn't get to spend more time there. We can't wait to travel back to London and spend more... More 

Helpful?
Thank Sweeney0624
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Elegant Hotel housed within a meticulously restored Grand Victorian Mansion dating back to 1883. ... more   less 

Additional Information about The Milestone Hotel

Address: 1 Kensington Court | Kensington, London W8 5DL, England
Location: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: $352 - $651 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Milestone Hotel 5*
Number of rooms: 62
Reservation Options:
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Also Known As:
The Milestone Hotel London, England
Hotel Style:
#1 Spa Hotel in London
#3 Business Hotel in London
#3 Luxury Hotel in London
#4 Romantic Hotel in London
#12 Family Hotel in London
#14 Green Hotel in London
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