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The Piccadilly London West End

Travelers' Choice award winner
06/11/2017 06/12/2017
1 room 2 adults 0 children
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The Piccadilly London West End
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516 Reviews from our TripAdvisor Community

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Showing 456: English reviews
Reviewed January 23, 2016 via mobile

I stayed overnight in the hotel whilst on a business trip and thought it was first class. It is a very good location for much of the London night life and in easy walking distance of many excellent restaurants. The room was excellent and the bed amazingly comfortable. There were a lot of very nice touches in the room with...

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Helpful?
2Thank TAF11
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear TAF11, Thank you for your kind review. This acts as a great motivator for the team as we love to hear how much our guests have enjoyed their stay with us. We hope this wasn't the first and last time you will be staying with us, perhaps even on a leisure trip. Having such a central location is important...

Belper, England, United Kingdom
Reviewed January 22, 2016 via mobile

We booked this hotel as an alternative to one we've stayed in every previous visit to London due to needing a little quieter location (not so near to the clubs and bars). This caught our eye as a central location at a good price for the facilities on offer. When we arrived, we were so impressed by the friendly welcome...

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2Thank Caroline B
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear Caroline, Thank you for your fantastic review on our Hotel. I am so pleased to hear how much you enjoyed your stay for the two nights you were with us. We do believe the small touches go a long way for our guests, such as the underfloor heating in the bathrooms, or our recently improved 'In Room Honesty Bar'....

Fleet, United Kingdom
Reviewed January 22, 2016 via mobile

My husband, myself, our daughter and her partner stayed at the Piccadilly to celebrate my 70th birthday. We were made very welcome and Georgi looked after us. Our room was upgraded and it was lovely, even had happy birthday written on the bed in rose petals. This hotel is ideally situated in Shaftsbury Avenue and would definitely recommend it. A...

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2Thank MANDM322
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear MANDM322, Thank you for staying with us in The Piccadilly London West End. I am so pleased to hear that Georgi welcomed you, leaving you with a great lasting impression. Georgi is a valued member of the team working in Concierge who works extremely hard. We are glad you enjoyed the upgrade and cake for your birthday celebration, too....

Lincoln, United Kingdom
Reviewed January 21, 2016 via mobile

Reasonable price in a very good location. Smack bang in the middle of everything, walking distance to the theatres, restaurants and pubs. It was my birthday treat, evening meal at Gauchos, theatre to see Hangmen, the light show and a visit to the V & A museum. Fantastic, thanks hubby.

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Helpful?
Thank carisma123
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear Carisma, Thank you for your kind words in the review. We have just undergone a large renovation project which has allowed us to add in a Spa, Restaurant and Lounge which will be all open in the near future. Our restaurant opened today which is where we hold our new breakfast. Our location is indeed something we are very...

Carnforth, United Kingdom
Reviewed January 19, 2016 via mobile

Booked this purely because of the price and location, really glad we did, the location is perfect just 100 yards from queens theatre, 5 minutes to Piccadilly Circus & the underground. Newly refurbished and you can tell it feels quality and fresh throughout. Staff couldn't do enough and even left us a surprise in the room when they found out...

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2Thank Peter S
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear Peter, Thank you for your lovely feedback. We are so delighted to hear how much you enjoyed our little surprise for your wedding anniversary. We always enjoy being able to go the extra mile where possible. Location is very important when staying in London as you would not want to travel to see the main attractions or even to...

Bedford, United Kingdom
Reviewed January 14, 2016

I booked a room at this hotel earlier this month, as a suprise for good friends of ours. They fed back that it was a very nice place, their room was lovely and they had a good experience. (My main motivation for choosing it was the price-location equation ie it's a good hotel in the very heart of the West...

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3Thank John P
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear John, Thank you for choosing The Piccadilly London West End. I am personally thankful for your lovely review and appreciate your motivation to go the extra yard by writing a review. You are correct, we are working alongside Montcalm and as part of the sister company Park Grand. We hope that we will be able to welcome yourselves to...

KENT ENGLAND
Reviewed January 14, 2016

I love this hotel its position could not be better and the staff could not be more helpful . The rooms are spotlessly clean with complimentary water and coffee . The bathroom is spacious with a large walk in shower . My first visit was December 2014 with my Daughter and Grandson . We went to winter wonderland and enjoyed...

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2Thank JADLJ
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear JADLJ, Thank you for your lovely feedback. Although this site works fantastically for future guests, this also works as a great motivator for the team at The Piccadilly London West End. We were very delighted to have kept the special toy for your grandson so that you could return it to him. Thank you again for your kind words...

Reviewed January 14, 2016

I stayed here on my fourth visit to London in less than one year and I always try to stay around the Piccadilly circus area. First of all, location, location, location, the hotel is in Shaftesbury avenue a walking distance from all London theaters and other interesting attractions. Across the street from Chinatown, Licester square, five minute walk from Oxford...

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Thank Amir M
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear Amir, Thank you for taking the time to write a review. Location is one of the key aspects when choosing a room in London, one thing we like to think works in our favour, at The Piccadilly London West End. As you explained, we are only minutes away from lots of main attractions, restaurants, theatres and much more. Of...

Dartford, United Kingdom
Reviewed January 12, 2016

Hotel ideally situated close to China town, Piccadilly circus and Leicester square. The rooms are spotlessly clean with all modern facilities. The staff are very friendly, efficient and always ready to help. I will use this hotel from now on when visiting London.

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2Thank Martin H
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear Martin, Thank you for your lovely feedback. This acts as a great motivator for the team who genuinely love to hear what our guests have experienced. Having recently opened as The Piccadilly London West End, we are adding many new ideas in the hotel and always enjoy hearing what our guests have to say. We are very pleased to...

Dover,
Reviewed January 10, 2016

This is a devine hotel in a superb West End location. The hotel has been renovated and the rooms are beautifully decorated, warm and so very comfortable. The gracious and polite staff are so very helpful in every way. Right in the centre of Theater land, China Town across the road with its vast array of restaurants and Soho around...

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Helpful?
2Thank Francis H
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear Francis, We are so delighted to hear about your experience in The Piccadilly London West End. Indeed, the hotel has recently been renovated and we will be opening up further facilities in the property, including a Restaurant, Spa and Lounge. Being so central, you only need to walk a small distance to find other parts of the town full...

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06/11/2017 06/12/2017
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Staying in Soho

Neighborhood Profile
Soho
The go-to district for a good time in London, Soho hosts a wealth of world-class theatres and a compelling lineup of cafes, restaurants, pubs, bars, and clubs. At Soho's core is London's original Red Light District and the epicenter of the LGBT scene – and thus the city's hottest nightlife. For shopping enthusiasts, Soho is not only the home of London's greatest concentration of boutique shops, but also the most strategic place to set off on a tour of the world's most celebrated department stores. In the southern part of the neighborhood lies Chinatown, with its multitude of delicious and affordable restaurants. Closer to the Thames, Chinatown's narrow and teeming lantern-lit lanes spill onto the expansive hub of glitzy Leicester Square.
Explore this neighborhood
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Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Modern hotel; multilingual staff; situated in the heart of theatre land; near Piccadilly Circus, Leicester Square; restaurants. ... more   less 

Additional Information about The Piccadilly London West End

Address: 65 - 73 Shaftesbury Ave | Piccadilly, London W1D 6EX, England (Formerly Shaftesbury Premier London Piccadilly Hotel)
Location: United Kingdom > England > London > Soho
Price Range: $276 - $633 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Piccadilly London West End 5*
Number of rooms: 67
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotwire, Travelocity, Agoda, Hotels.com, Montcalm Hotel (London) Ltd & Precis Properties Ltd, Cancelon, getaroom.com, Evoline ltd, TripOnline SA, HotelQuickly and Hotel.de so you can book your The Piccadilly London West End reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western London
London Best Western
The Piccadilly London West End England
Hotel Style:
#8 Spa Hotel in London
#16 Luxury Hotel in London
#241 Romantic Hotel in London
#337 Business Hotel in London
#352 Family Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from The Piccadilly London West End staff and other travelers.
23 questions
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Questions? Get answers from The Piccadilly London West End staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“corner suite”
C4759OBdavidb, 3 weeks ago | Read review
“I was on the rear side of the hotel. Not much of a view. It was a little noisy, but I imagine front facing rooms could get loud.”
Bucky_B93, 4 weeks ago | Read review
“Quiet Room 305”
SharleneM_12, 4 weeks ago | Read review
“Rooms at the rear of the hotel will be quieter as not overlooking Shaftesbury Avenue.”
  • Personal touch that is a feature of this hotel.
johnfbobrien, 4 weeks ago | Read review
“I have no experience of other rooms. We were on 1st floor, corner suite facing Shaftesbury Avenue and were not disturbed by any noise.”
CGLC70, 4 weeks ago | Read review
5 of 5
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Prices are for 1 room, 2 adults
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