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The Piccadilly London West End

#32 of 1,066 Hotels in London
Certificate of Excellence
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The Piccadilly London West End
The Piccadilly London West End
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199 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Amsterdam, The Netherlands
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Great hotel for a city trip. Good breakfast, very comfortable bed and nice gym located in the basement. I've visited the hotel in a short business trip and really enjoyed every minute of the stay! Really good located, nice rooms, I really like the fact that you can open the windows (also difficult in hotels).

Helpful?
1 Thank Pasqualle M
A TripAdvisor Member
5 of 5 stars Reviewed 2 days ago NEW via mobile

We cannot fault this hotel! We stayed overnight after watching a show and were impressed by speed and ease of booking in, great location, squeaky clean and comfortable room (the most comfortable bed I have ever slept in and a coffee maker right next to it!) Triple glazing and air conditioning ensured a quiet and cool nights sleep. We will... More 

Helpful?
Thank A TripAdvisor Member
Noumea, New Caledonia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The first thing is the kindness of the staff : they are very nice people and concerned to find the best way to make you feel comfortable. They are also very helpfull to help you handle your stay in London. The room is also very nice, with all you need Inside. The location is perfect to discover London, to go... More 

Helpful?
Thank manuebasty
Elverson, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was our first time staying at The Piccadilly London West End and we'd definitely return. The staff was wonderful starting with our arrival. We were at the hotel by 10:30 and jet-lagged. We had no right to expect our room to be ready but we were in our room before noon when it should not have been ready until... More 

Helpful?
Thank tlh592016
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear TLH, Thank you for such an excellent review on the hotel. The team and I were thrilled to read your comments on your overall experience whilst staying with us in London. We understand that guests are travelling from around the world, and therefore we do have guests arriving early. Although the hotel is mostly fully booked, we always look... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Having searched high and low for a 'decent' hotel for our one night stay in London, I read the reviews and settled on The Piccadilly. It was our 10th wedding anniversary and in an ideal location for the show we had booked (Aladdin the Musical). We booked via the hotel website and asked if we could leave our bags as... More 

Helpful?
Thank Barry C
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear Barry, Thank you for posting a 5 out of 5 review. It is always a pleasure for the team and I to read such positive reviews. This really does act as a great motivator for all. All the 'Small but Sweet' touches are implemented to ensure our guests enjoy the full experience whilst staying in The Piccadilly London West... More 

Burlingame, California
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were very tired when we arrived and the hotel staff got us a room so that we were able to get some sleep before going out to dinner that evening. We had a room in the front of the hotel, which was noisy because of the traffic (and the window being open). I was pleased that the hotel staff... More 

Helpful?
1 Thank DelightfulNancy
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear Nancy, Thank you for your wonderful review on the hotel. Of course our location is great being located in the heart of the big city. With this in mind, London is a busy city indeed and is out of our control. Having said this, we do have double glazing in all rooms and we have installed secondary double glazing... More 

Edinburgh, United Kingdom
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for one night on business and really not what I expected. The entrance is not great and spent a bit of time finding the property. Service wasn't the best and the room was rather small, iron was leaking and board was falling down. One of the reasons I booked this was for the gym but it was tiny... More 

Helpful?
Thank Craig B
Salzburg
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Had a very warm welcome. Staff was friendly and even offered me a glass of Prosecco for the short the time of the checkin. Unfortunately I made a mistake at the booking which I realized after checkin. The kind hotel manager solved the problem as quick as you could imagine. Once more many thanks for that. sr

Helpful?
1 Thank sebbloke
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear Sebbloke, Thank you for your wonderful review on the hotel. We are so pleased to see you enjoyed your overall stay so much even with the slight hiccup during check-in. The staff are attentive to detail and enjoy implementing our 'Small but Sweet' touches such as the Prosecco on arrival. We hope to welcome you back to the hotel... More 

Blackburn, United Kingdom
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked this Hotel at the last minute without reading any reviews and was delighted with the choice. The location was convenient and within easy walking distances of all the major attractions, galleries and shows. A nice touch on arrival was a free glass of 'bubbles' and the staff were friendly and very helpful. The rooms were well appointed , the... More 

Helpful?
1 Thank LuvTholidays
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear Guest, Thank you for your lovely comments on the hotel. It seems you thoroughly enjoyed your stay with us, it is a shame we were not able to hit full marks, however. We do have different categories available, though the prices will vary. Therefore, if a larger bathroom is needed, we recommend a higher room category. Are 'Small but... More 

Farnborough, United Kingdom
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a great stay in this hotel. Brilliant central location and couldn't be much better placed for theatres and restaurants. Staff very friendly and helpful, and we paid a good price for our lovely room. Not huge, but perfectly adequate and nicely furnished. We will stay again for sure.

Helpful?
1 Thank Gladman2013
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear Gladman, Thank you for your wonderful comments. We are indeed a boutique hotel with 67 bedrooms, Spa, Gym and Restaurant. Our hotel is located in the heart of town which makes it easy for our guests to walk between destinations during their visit. If you book in advance, you will be able to find some great rates. We look... More 

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Staying in Soho

Neighborhood Profile
Soho
The go-to district for a good time in London, Soho hosts a wealth of world-class theatres and a compelling lineup of cafes, restaurants, pubs, bars, and clubs. At Soho's core is London's original Red Light District and the epicenter of the LGBT scene – and thus the city's hottest nightlife. For shopping enthusiasts, Soho is not only the home of London's greatest concentration of boutique shops, but also the most strategic place to set off on a tour of the world's most celebrated department stores. In the southern part of the neighborhood lies Chinatown, with its multitude of delicious and affordable restaurants. Closer to the Thames, Chinatown's narrow and teeming lantern-lit lanes spill onto the expansive hub of glitzy Leicester Square.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Modern hotel; multilingual staff; situated in the heart of theatre land; near Piccadilly Circus, Leicester Square; restaurants. ... more   less 

Additional Information about The Piccadilly London West End

Address: 65 - 73 Shaftesbury Ave | Piccadilly, London W1D 6EX, England (Formerly Shaftesbury Premier London Piccadilly Hotel)
Location: United Kingdom > England > London > Soho
Price Range: $259 - $539 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Piccadilly London West End 5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Best Western London
London Best Western
The Piccadilly London West End England
Hotel Style:
#14 Spa Hotel in London
#32 Luxury Hotel in London
#242 Romantic Hotel in London
#339 Business Hotel in London
#355 Family Hotel in London
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