We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Piccadilly London West End

Show Prices
#24 of 1,070 Hotels in London
Certificate of Excellence
Enter dates for best prices
powered by PriceFinder
Best prices for your stay
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Piccadilly London West End
The Piccadilly London West End
Panoramas (14)
View Map
Add Photo Write a Review

233 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 207: English reviews
Belper, England, United Kingdom
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Another wonderful stay at this hotel. I only wish we could stay longer. The greeting on arrival is always so friendly. Our room this time was a junior suite; spacious, comfortable and quiet (despite being on the front of the building). Our luggage was held until the room was ready and then taken up ready for us. Everything about this... More 

Helpful?
Thank Caroline B
New York City, New York
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is nice and located in a good place(kinda busy though),rooms are small but that's normal in London,staff were super polite & friendly. Cool Japanese bar.Planning to come back to this hotel in december.Enjoyed my visit there.

Helpful?
Thank Daniel L
Budapest, Hungary
Level Contributor
59 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I cannot praise the hotel enough. The staff are extremely attentive and have a good eye for detail. I really enjoyed them greeting me at every chance. The room was very clean and the bed as good as a hotel bed o have spelt in for years. Wholly really good Location as good as anywhere and I will definitely return... More 

Helpful?
Thank Mark_Budapest_3
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The staff at this hotel, are just wonderful, nothing is too much trouble at all! And a lovely lady in particular whose name I didnt catch, but she was very welcoming to my daughter who was staying elsewhere in london on a drama course and who popped in unexpectedly to see us. Super to be welcomed with a complimentary glass... More 

Helpful?
Thank Rejess
Leeds, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Beautiful hotel excellent location and fantastic staff, this hotel really is home from home all your luxurious home comforts you truly won't want to leave , the staff were really helpful and happy (not the I'm been paid to do this genuinely happy to do anything for you) location what can I say when I say everything on your door... More 

Helpful?
1 Thank Tracie E
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear Tracie, Thank you for such a lovely review on The Piccadilly London West End. The team and I were most pleased with your review as you left with such a positive experience whilst staying with us in London. The team have become like family and all enjoy looking after our guests in their home away from home. Being so... More 

Kildare
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We travelled to London to see a show in Piccadilly and couldn't have picked a better location. This hotel is near the tube stop (5/10 mins walk) and a bus stop to Victoria station is literally across the road. Also, it is central to most of the tourist attractions which we viewed by open top bus, the tour bus stop... More 

Helpful?
1 Thank marilindakildare
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear Mari, Thank you for your wonderful review. It has been a pleasure for us to welcome you to the hotel recently and we a most pleased to receive your feedback. Although you were happy to ask for a room away from the street, we do have double glazing in all our rooms and secondary double glazing on the first... More 

Milton Keynes, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 6 days ago NEW

Always looked after, pleasure staying here and can't wait to stay again..room was spotless, spacious with all I required including a fully stocked fridge.very close to china town, theatres, and regent street, perfect location. Feel really at home in this lovely hotel.

Helpful?
Thank Brian M
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear Brian, Thank you for taking the time to write a lovely review. The team and I were thrilled once we had seen your comments as we always want to ensure you feel at home whilst staying with us. The hotel has transformed over the last year and we have our Spa and Restaurant available for all our guests including... More 

London, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Well located for most shows Nice size rooms, bright and airy, good size bathroom with big shower. Check in was simple and efficient with a glass of bubbly on arrival Staff friendly and helpful Breakfast although very tasty was a tight squeeze and a bit unorganised Would stay again

Helpful?
Thank johngray68
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear John Gray, Thank you for your recent comments. The team and I read all these reviews carefully to see where we can improve, which also acts as a great motivator. We are pleased to see how much you enjoyed your stay though you were not so happy with our breakfast room. We have a great Food and Beverage team... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I booked this hotel for a surprise birthday celebration for my girlfriend's 30th and I couldn't be more impressed by the quality and service. The hotel staff I contacted prior to our visit were extremely helpful and upon arrival it was apparent I had made the right choice. The hotel itself is beautiful, modern and in a fantastic location; everything... More 

Helpful?
1 Thank grandrews
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear Grandrews, Thank you for your excellent review on The Piccadilly London West End. The team and I are so delighted to see how much you enjoyed your overall experience whilst staying with us in London. Of course, we love to find ways to ensure all our guests are well looked after and once we heard about your girlfriend's 30th... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel was a true five star experience our room had been decorated with rose petals as we were there for our wedding anniversary there was chocolates and fresh fruit in our complimentary hot drinks machine and water. The room was spotless the decor was excellent and very modern big soft towels in the bathroom and cuddly bathrobes shower and... More 

Helpful?
Thank lynda2401
Remus O, General Manager at The Piccadilly London West End, responded to this review

Dear Lynda, Thank you for your excellent review on The Piccadilly London West End. Your wedding anniversary was important to us as you chose to stay here for such a special occasion, and we felt the need to ensure you had a smooth and comfortable stay with us. The 'Small but Sweet' touches, such as the room arrangement and welcome... More 

Questions? Get answers from hotel staff and past guests. Ask a question

348 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (51)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (7)
Viewed
Other (41)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (289)
Viewed
4-Poster Room (33)
Viewed
Amenities (38)
Viewed
Club Room (37)
Viewed
Junior Suite (45)
Viewed
Quad Room (43)
Viewed
Dining (23)
Viewed
Standard Double (34)
Viewed
The Hotel (36)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (8)
Viewed
Hotel & Grounds (2)
Viewed
Dining (2)
Viewed
Room/Suite (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travelers also viewed these London hotels
Soho
The Nadler Soho
The Nadler Soho
#14 of 1,070 in London
5.0 of 5 stars 1,784 reviews
Soho
Ham Yard Hotel
Ham Yard Hotel
#31 of 1,070 in London
4.5 of 5 stars 643 reviews
Bloomsbury
The Montague on The Gardens
Show Prices
Show Prices
Show Prices
Soho
The Soho Hotel
The Soho Hotel
#20 of 1,070 in London
5.0 of 5 stars 1,278 reviews
Trafalgar Square / Embankment
every hotel Piccadilly
every hotel Piccadilly
#77 of 1,070 in London
4.5 of 5 stars 617 reviews
Westminster
The Nadler Victoria
The Nadler Victoria
#21 of 1,070 in London
5.0 of 5 stars 361 reviews
Show Prices
Show Prices
Show Prices

Staying in Soho

Neighborhood Profile
Soho
The go-to district for a good time in London, Soho hosts a wealth of world-class theatres and a compelling lineup of cafes, restaurants, pubs, bars, and clubs. At Soho's core is London's original Red Light District and the epicenter of the LGBT scene – and thus the city's hottest nightlife. For shopping enthusiasts, Soho is not only the home of London's greatest concentration of boutique shops, but also the most strategic place to set off on a tour of the world's most celebrated department stores. In the southern part of the neighborhood lies Chinatown, with its multitude of delicious and affordable restaurants. Closer to the Thames, Chinatown's narrow and teeming lantern-lit lanes spill onto the expansive hub of glitzy Leicester Square.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Modern hotel; multilingual staff; situated in the heart of theatre land; near Piccadilly Circus, Leicester Square; restaurants. ... more   less 

Additional Information about The Piccadilly London West End

Address: 65 - 73 Shaftesbury Ave | Piccadilly, London W1D 6EX, England (Formerly Shaftesbury Premier London Piccadilly Hotel)
Location: United Kingdom > England > London > Soho
Price Range: $237 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Piccadilly London West End 5*
Number of rooms: 67
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Expedia, Booking.com, Travelocity, Hotwire, Agoda, Cheap Tickets, Odigeo and Jetsetter so you can book your The Piccadilly London West End reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western London
London Best Western
The Piccadilly London West End England
Hotel Style:
#11 Spa Hotel in London
#24 Luxury Hotel in London
#242 Romantic Hotel in London
#339 Business Hotel in London
#354 Family Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay