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The Piccadilly London West End

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65 - 73 Shaftesbury Ave Piccadilly, London W1D 6EX England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (386)
360
Panoramas (14)
Room & Suite (233)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 09/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Piccadilly London West End
Updated 09/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#24 of 1,154 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
Modern hotel; multilingual staff; situated in the heart of theatre land; near Piccadilly Circus, Leicester Square; restaurants.
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Room & Suite (233)233
Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Spa
24-hour security
Baggage storage
24-hour front desk
Wifi
Restaurant
Breakfast buffet
Complimentary tea
Taxi service
Concierge
Newspaper
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Centrally Located
Languages Spoken
English, Spanish, Italian
1,461Reviews46Q+A100Room tips
Traveler rating
  • 1,216
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  • 41
  • 13
  • 4
Time of year
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  • English
Popular mentions
Ieva Vi wrote a review Oct 2020
1 contribution1 helpful vote
Great and friendly staff, amazing atmosphere, cozy and very clean - especially at these times. Water on arrival, the staff asked if we have face covering mask, as they can provide you one for free, as well as hand sanitizer gel. Staff members were welcoming and always helpful. Thank you Marcel, Aaron, Slav and Gurdeep for great service! I will definitely recommend this hotel for my friends. Best Wishes
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
Room Tip: 302 is the best Four poster room with amazing bathtub
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2 Helpful votes
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rtonks1 wrote a review Sep 2020
Essex, United Kingdom15 contributions13 helpful votes
The staff here were amazing - all of them! Very happy with our room which was spacious . Had 2 double beds. Our room was 212 and clean, full tea and coffee facilities and Elemis toiletries . We were overlooking Shaftesbury Avenue but it was still quiet and we slept very well. Breakfast was beautiful. We will be back. The reception and breakfast staff were very keen to make our stay comfortable and we feel we were very well looked after. Thank you .
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Review collected in partnership with this hotel
Date of stay: September 2020Trip type: Traveled with friends
1 Helpful vote
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Stephanie J wrote a review Sep 2020
Birmingham, United Kingdom65 contributions85 helpful votes
First off, the hotel is in a great location, club rooms are large (for London) and beds are comfortable. There is some noise from the road but it didn't stop us sleeping. The complementary continental breakfast was nice and well organised. Now the negatives. The hotel wasn't offering a left luggage facility on Sunday as they were closing for a deep clean, although they were still accepting bookings for that evening and for day rooms on their website. We hadn't been informed of this so had to carry our luggage around all day. I don't think this is acceptable for a 4* central London hotel. An email in advance, or at least being told during check in would have been helpful. The special window from the bathroom to the bedroom is a quirky design feature but isn't practical when sharing a room. Turning the bathroom light on during the night illuminates the entire bedroom. Would we stay again? No, there are plenty of other hotels at this price point in this location and our experience has put me off booking with this brand again.
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Date of stay: September 2020Trip type: Traveled as a couple
1 Helpful vote
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steve d wrote a review Sep 2020
St Helens, United Kingdom382 contributions135 helpful votes
What a fantastic location right in heart of soho great for all sightseeing and eating out Great welcome on check in Good size room Air conditioning Comfy bed Awesome shower Continental breakfast included and only £5 upgrade for a full English Will definitely stay here again
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Date of stay: September 2020
Location
Cleanliness
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1 Helpful vote
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Torroxlady wrote a review Aug 2020
Cardiff, United Kingdom18 contributions26 helpful votes
Great staff, attentive and friendly. Very welcoming. Fantastic, central location, good rooms and facilities. Comfortable beds. Continental breakfast and great coffee brought to our room,which was reassuring during COVID. Thank you to all of the staff.
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Date of stay: August 2020
Location
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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PRICE RANGE
$208 - $471 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western london, london best western
FORMERLY KNOWN AS
Shaftesbury Premier London Piccadilly Hotel
LOCATION
United KingdomEnglandLondonSoho
NUMBER OF ROOMS
67
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Frequently Asked Questions about The Piccadilly London West End
Which popular attractions are close to The Piccadilly London West End?
Nearby attractions include National Gallery (0.3 miles), Strawberry Tours (0.1 miles), and Banana Pub Crawl (0.2 miles).
What are some of the property amenities at The Piccadilly London West End?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Piccadilly London West End?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Piccadilly London West End?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
What are some restaurants close to The Piccadilly London West End?
Conveniently located restaurants include Scarlett Green, Hard Rock Cafe Piccadilly Circus, and 28-50 Wine Bar & Kitchen Covent Garden.
Are there opportunities to exercise at The Piccadilly London West End?
Yes, guests have access to a fitness center during their stay.
Does The Piccadilly London West End have an airport shuttle?
Yes, The Piccadilly London West End offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Piccadilly London West End?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Piccadilly London West End?
The staff speaks multiple languages, including English, Spanish, and Italian.
Are there any historical sites close to The Piccadilly London West End?
Many travelers enjoy visiting Churchill War Rooms (0.7 miles), Tower of London (2.4 miles), and Houses of Parliament (0.9 miles).
Is The Piccadilly London West End accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.