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St Giles London

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Bedford Avenue, London WC1B 3GH England
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Traveler (1652)
Room & Suite (874)
Dining (77)

About

#734 of 1,200 hotels in London
Location
Cleanliness
Service
Value
Location Location Location! The St Giles London (A St Giles Hotel) is arguably one of the most central hotels in the capital. Guests can walk to many major attractions and places to visit. Located in the heart of the West End, only 50 yards to Tottenham Court Road Station. Rooms are compact but well appointed, with a range of standard, deluxe and executive rooms for all budgets.
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Property amenities
Parking
Wifi
Bar / lounge
Casino and Gambling
Taxi service
Conference facilities
Meeting rooms
24-hour security
Paid wifi
Restaurant
Breakfast available
Kids' meals
Vending machine
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Desk
Housekeeping
Safe
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Polish
8041Reviews224Q+A100Room tips
Traveler rating
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Popular mentions
kevinyork wrote a review Jan 17
York, United Kingdom169 contributions252 helpful votes
This was my fourth stay at St Giles and my most disappointing. The classic room I was allocated was very tired. The carpet was threadbare in places and pretty dirty. The small window had built in slat blinds but the controller was broken so they could not be opened at all. The first night was pretty cold even using the extra blanket provided. The next evening I realised the radiator didn’t work. I looked at the instructions for the air con unit and managed to set it to heat but unfortunately it sounded like a tractor. It would be impossible to sleep so at about 11pm I went to reception. They sent someone to check it and he agreed it was noisy. Jason at reception was very helpful in finding me a room with a working radiator. This was also in a much better state of repair so there are big differences in the quality of the rooms. This was still a classic non refurbished room but much better. There are four lifts but one was out of order and given social distancing waiting for space in a lift was a pain. This was the first time my room rate included the buffet breakfast. It’s in a fairly drab restaurant. The hot selection was limited but the standards were there however much of it wasn’t hot enough. The beans were literally cold, the sausages were not being turned so it was pot luck if you got a warm one. The hash browns tasted of fish and had clearly been fried in oil used for fish frying. The coffee was luke warm and pretty awful. The do it yourself toaster took three run throughs of the bread to get it toasted. When I left I mentioned it to the maitre D and then to reception when passing. I never heard anything back from anyone on this and didn’t use the buffet for the following three days. There are much better options locally including the cafe next door where you get a 25% discount if you are a hotel guest. I don’t recommend paying a penny more for an included breakfast rate. I paid a reasonable price for my four nights, approx £80 per night, but rates exceed £150 per night. The hotel is in a great location and possibly trades on this but I wouldn’t recommend paying more than £75-90 per night given the tiredness of the public areas, corridors and some rooms and it’s pot luck what state the room you are allocated will be in. I know they have some refurbished rooms on their website now, at a higher price, but I refuse to pay more to get a room of an acceptable standard. After four visits, I think I’m going to look elsewhere for my next London trip
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Date of stay: January 2022Trip type: Traveled solo
1 Helpful vote
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Response from Evgenia Voitenkova, Marketing at St Giles London
Responded 4 days ago
Dear kevinyork, Thank you for taking the time to share your feedback. We are very disappointed to read that your recent experience of our hotel was less than standard. We are sincerely sorry for the multiple shortfalls and have shared your comments with our management team. Please be assured the issues you mentioned were addressed, and steps were taken to prevent recurrence. Thank you for your compliments about our reception team member Jason! Indeed we are in the first phase of our rooms renovation project, featuring a modern design that maximises space. We do hope you will give us another chance to restore your confidence in choosing to stay at our hotel again. Kind Regards, St Giles London
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Lynne E wrote a review Jan 9
1 contribution1 helpful vote
3 hairs in shower, stains in WC, bed like a brick, tea&coffee stains up wall and on beverage tray, bedding nice and clean,shower tight squeeze and poor water flow, trouble shutting bathroom door, location fantastic for theatre. Reception staff and chef friendly.Breakfast basic, provided gluten free toast, coffee weak and tasteless. Wouldn't stay again sadly. Premier Inns better.
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Date of stay: January 2022Trip type: Traveled with family
1 Helpful vote
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Response from Evgenia Voitenkova, Marketing at St Giles London
Responded 4 days ago
Dear 243lynnee, Thank you for taking the time to share your feedback on your recent stay. We are disappointed to learn that your recent experience was less than standard. We would like to apologise for the lack of quality you felt was experienced and have shared your comments with our management team. We are happy to know that you liked our location and friendliness of our team. We still hope you will give us another chance to welcome you back to the heart of London. Kind Regards, St Giles London
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michael wrote a review Jan 5
Nottingham, United Kingdom29 contributions2 helpful votes
I have coming to St Giles for many years , even a few times during the last two years . I’ve always found it friendly , welcoming, professional and very clean. The reception is always helpful and polite and even wearing masks you can sense the warmth of a smile. Reasonable price for central London. Great breakfast in Sage and Chilli restaurant . Love Hudson bar to , it’s also friendly . A great place to stay if you are travelling or visiting .
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Date of stay: January 2022Trip type: Traveled solo
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Response from Evgenia Voitenkova, Marketing at St Giles London
Responded 2 weeks ago
Dear Trip02075894237, Thank you for sharing this wonderful feedback about your recent stay with us! We are delighted to know that you choose our hotel when in London and it is a big pleasure to read a warm compliments to our team! We are very happy to know that you enjoy your St Giles experience! We look forward to welcoming you back again! Warm Regards, St Giles London
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Stephen A wrote a review Dec 2021
8 contributions5 helpful votes
Nice staff and friendly. The hotel needs modernisation. We stayed on the eighth floor accommodation. The room was ok but the radiator under the dressing table had been exposed. They had cut the chipboard panel and left all the rough edges . Not finnished. Bathroom mirror screws dome covers were missing. Back of the door needs painting. In the hallway the carpet needs cleaning. Breakfast was ok. Apart from the bacon you could resole your shoes with. Fried egg was like rubber. Someone was making alot of noise in the early hours of the morning whitch was quickly resolved by the staff (good thing)
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Date of stay: December 2021Trip type: Traveled as a couple
Room Tip: Avoid busy places like china town
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1 Helpful vote
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Response from Evgenia Voitenkova, Marketing at St Giles London
Responded 2 weeks ago
Dear Polegrate, Thank you for taking the time to share your valuable feedback on your recent experience. We are sorry for any inconvenience you've experienced during your stay. Your feedback was shared with hotel and restaurant management. We are delighted to share that we are currently renovating our guest rooms, upgrading to a modern design that maximises space. Some of our newly renovated rooms are available to experience when booking via our website. Thank you for your kind comments about our team. We hope to welcome you back soon for upgraded, fulfilling and joyful St Giles experience. Please use promo code: TRIP5 to book via our website and enjoy savings on your future stay. Kind Regards, St Giles London
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_helenfox64 wrote a review Dec 2021
Westbury, United Kingdom114 contributions65 helpful votes
My brother discovered St Giles bringing school trips from Athens to London. Two friends & I had booked a night on our way to the Eurostar & Bruges. Bruges was cancelled due to Covid, so we decided to just visit London instead & extended to 2 nights. We booked 3 single rooms & on arrival, the friendly receptionist made sure our rooms were together on the 6th floor. The rooms were big enough to stay in and clean. As well as the bed and ensuite, there was shower gel, a kettle, hairdryer & a fan. We were amazed that within walking distance were- Oxford Street, British Museum, Covent Garden, Leicester Square etc. Tottenham Court Road tube is 1 minute walk. In the road are many cafés & a Sainsbury’s shop. I don’t think you would find better value for money in central London in such a good location. We will return on the way to our next trip to Europe next spring.
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Date of stay: December 2021Trip type: Traveled with friends
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Response from Evgenia Voitenkova, Marketing at St Giles London
Responded 2 weeks ago
Dear _helenfox64, Thank you for sharing your feedback. We are happy that you enjoyed our hotel's perfect location close to Soho, Covent Garden, Oxford street and many more, and experience being a good value for money. We look forward to welcome you and your friends on your next trip. Best Regards, St Giles London
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PRICE RANGE
$115 - $216 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
st giles hotel london, london st giles hotel, st giles london
LOCATION
United KingdomEnglandLondonBloomsbury
NUMBER OF ROOMS
675
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Frequently Asked Questions about St Giles London
Which popular attractions are close to St Giles London?
Nearby attractions include The British Museum (0.2 miles), THATMuse,Treasure Hunt at the Museum (0.2 miles), and Memphis the Musical (0.2 miles).
What are some of the property amenities at St Giles London?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and meeting rooms.
What food & drink options are available at St Giles London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at St Giles London?
Yes, parking is available to guests.
What are some restaurants close to St Giles London?
Conveniently located restaurants include Hibox, Scarlett Green, and Hiba Street.
Are any cleaning services offered at St Giles London?
Yes, dry cleaning and laundry service are offered to guests.
Does St Giles London offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at St Giles London?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to St Giles London?
Many travelers enjoy visiting Churchill War Rooms (1.1 miles), Tower of London (2.4 miles), and Houses of Parliament (1.3 miles).
Is St Giles London accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.