We found the Strand Palace to be a welcoming friendly clean establishment. Sanitiser was freely available,all employees wore face masks. The room was a good size. The breakfast was fabulous Will stay again
Such a lovely hotel in an great location to see the sights of London. My room was small but ideal as it was just for me. Breakfast was buffet style and there was a good selection to choose from. The staff were friendly and helpful. I really enjoyed staying here for the one night, so I decided to stay another night and I’m glad I did. The underground is close by, so I was able to visit a couple of attractions using the tube very easily. It made my Sunday more enjoyable. I look forward to staying here once again in the near future.
I booked The Strand Palace Hotel as a surprise for my husband's 50th as currently party's are out of the question. What a lovely hotel. Lovely staff. I requested an early check-in but we arrived at the normal time so the lovely reception guy deducted the early check in cost from the bill. Wasn't expecting that, thank you. Nice touch. The bed was super comfortable. Breakfast was amazing, very substantial and really good. We were really looked after by the very friendly team in the restaurant. Everything was clean and shiny. We ran into room staff and maintenance staff around the place and got a friendly hello from everyone. Really felt welcome. Will definitely be back for another special occasion.
My fiancee and I were very impressed with the strand palace and I would definitely stay here again. It was a little confusing when first checking in the front automatic door of the hotel wasn't working so we had to enter by the side entrance. Check in staff were great. The room was spacious, The minibar was complimentary which was very nice! We checked in after 10pm so the restaurant, bar and room service had all ended (COVID restrictions) so we ordered deliveroo to the hotel and it was there in 20 minutes! Good wifi and good service in the restaurant. There were loads of hand sanitising stations and majority of guests were abiding by the rules of social distancing and wearing face coverings.
We booked an overnight stay at the Strand Palace to have some family time together after a busy few months as an NHS key worker. We were not disappointed! Every member of staff from check in to breakfast could not have been friendlier or more helpful. Our every need was either preempted or taken care of on request. As a family of 2 teenagers the interconnecting rooms were just perfect ...giving us all the space and R&R the trip was planned for. We were very impressed by the 'take away style room service' which arrived hot and delicious. We have a fussy eater...his tastes catered for and he had his first full English breakfast....the omitted items replaced by his favourites....a mountain of food! Our rate included breakfast but would happily have paid the £15 .... The hotel is central to all the attractions, Covent Garden, London Eye, Southbank to name but a few....and whilst lots of stuff closed at present still plenty to do and can't commend both the hotel and surrounding attractions that are open on the pandemic precautions they have in place......sad to see everywhere so quiet ...we will definitely be back ! Great value for money ....highly recommended.…