Our daughter and son-in-law recommended this hotel for our stay in London. It was an outstanding hotel. The staff were excellent.....very professional, very helpful and very friendly. The hotel is well located just above Trafalgar Square which made walking everywhere very easy. The rooms are very well lit and spotless. The people at the front desk were excellent and quickly figured out your needs. All of the staff were excellent, but a few people stood out as going over and above to make our stay a great experience. A few names that we would like to mention are: Phillip, Patrick, Jemma and Ilidio. Thanks to everyone at St. Martins Hotel for making our stay a memorable one. We hope to be back again soon.
My partner and I stayed at St Martins Lane in August and had a really nice stay! The location was perfect, 5min walk from the Leicester square and covenant garden, and the street was not too busy so you wouldn’t hear a lot of noise at night. The staff were very polite, and the concierge was helpful in giving us directions/tips on places to visit and popular restaurants. The room was very spacious and clean, with probably one of the most comfortable beds I’ve slept on! My partner and I really enjoyed the gym that all hotel visitors could make use of. We will definitely be staying here again! Thanks for having us.
This was a great hotel and well worth the price. The Hotel Staff was very friendly and always willing to help if you had a question. They gave great advice on where to go in town and where to eat. When you ask for a taxi at a certain time, the staff is outside waiting for you at that time to ensure that you get in the correct taxi. The rooms were also great. Plenty of USB ports for your electronics if you are a foreign traveler like myself and plenty of electrical sockets for you to use as well. The beds were comfortable and the bathroom was large. The water pressure on the shower was outstanding as well, and got hot within seconds. The location is in the theater district so if you want to catch a show, there are literally dozens within walking distance. It is also not far from the city center and also very close to the Tube if you want to move around the city. I would stay here again in a heartbeat. This hotel along with the staff made our trip that much better. Book today!…
I cannot say anything but amazing things about St. Martin’s. The staff is absolutely fabulous - the whole staff! Everyone was so helpful, kind, funny, all going above and beyond they were simply superb! The hotel is in a great location, it is very clean, the rooms have several USB outlets, the showers are lovely and the beds are comfortable. I would stay here again and again. Thank you to all the staff at St. Martin’s Ln you made our crazy holiday perfect.
We stayed here for three nights over the weekend and it was perfect for our needs. It is in a fantastic location with easy access to Covent Garden, Leicester Square and Soho. Lots of bars, pubs and restaurants within a 30 second walk. It also has 2 tube stations within a 5 minute walk and if coming from Euston it is only 4 stops away without the need to change lines. Very convenient! We found the bed to be super comfy with great pillows and mattress. The air conditioning worked really well and the shower had great water pressure. The bars downstairs was a great place to hang out and have a few drinks. It had a very cool vibe with low lighting and comfy seats. They had a DJ playing some good music and the cocktail making was top class. We would stay here again and would recommend to others.…
I loved this hotel since like forever… the staff is so helpful that you’ll fell in loved you walked in. Thank you Jennifer for arranging all our out Bday Celebrations! She is indeed the sweetest girl I meet! Monika in the breakfast was just superb every morning, greeting us every morning with such a smile! What a Joy! Thank you also to Phil, he went over the moon as always and make our life easier every morning! We will definitely be back soon, I love my home away from London, in such a treasured location!
Amazing afternoon tea! Lovely ambiance, delicious (and filling!) treats and tea, and all-star service from our wonderful hostess Monika. Highly recommend this afternoon tea service for any occasion!!!
Rooms are well appointed: spotlessly clean, fluffy pilllows, unique lighting, temperature controlled (a blessing when London stays at 80+ degrees.). No individual amenities but shared shampoo, conditioner and body lotion all of high caliber. Rooms are quiet even though hotel located in a noisy area. Elevators are secure and efficient. Staff is very helpful. The location is central to West End Theatres and to the National Museum & Trafalgar Square. The modern, quirky lobby is looking a bit dated but was clean & comfortable. We did have a significant kerfuffle over rooms but management worked hard to solve problem even though first floor not our requested location.
Love coming back to St Martins Lane Hotel, the staff are amazing. In particular this trip was Nick on the front desk - massive smile, remembered my room requirements and helped me resolve something really quickly. Thank you Nick. The hotel is the perfect place to rest and restore, its beautiful, clean, quiet and central, it feels pure luxury, and people like Nick make it even more special. Thanks again, Starling
The hotel was good but not 5 star. The room was small and air conditioning was not the best. Tv was not working so had to mess around with cables to get it on. Some of the furniture was chipped. The breakfast was okay one day, the next two mornings were hit and miss. Cold beans, lukewarm scrambled eggs and also hard fried eggs. I would expect better from a 5 star environment. Overall the hotel location was very good and the bed and servicing of the room was good. The room amenities were poor. Teabags(4) No flavoured teas, no biscuits, no hot chocolate sachets and a coffee machine with (4) pods and a metre electric cord and two metres from a socket. Like I said, far too many little things wrong to be a 5 star establishment. Overall was ok but for 360 pounds a night you are having a laugh.…