The Clermont London, Charing Cross
Strand, Charing Cross, London WC2N 5HX England
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Room & Suite (734)
Dining (260)
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About
#67 of 3,043 hotels in London
Location
4.9
Cleanliness
4.8
Service
4.8
Value
4.5
2023 Travelers' Choice Best of the Best
A landmark itself, Charing Cross opened in 1865 and remains one of London's most well-placed hotels. A few steps to Trafalgar Square. A minute's stroll to London's West End, A stone's throw away from The National Gallery and so much more. And when exploring more of the city, Charing Cross station is right next door.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle tours
Walking tours
Highchairs available
Car hire
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
City View
Languages Spoken
English, French, Russian, Spanish and 13 more
Location
Strand, Charing Cross, London WC2N 5HX England
The Clermont London, Charing Cross
Getting there
Great for walkers
Grade: 100 out of 100
100
London City Airport
7.6 mi•
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Heathrow Airport
14.5 mi•
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Charing Cross
2 min•Underground
Rental Cars
461 Restaurants
within 0.3 miles
7420Reviews189Q+A100Room tips
Reviews
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The staff were exceptionally welcoming with nothing being too much trouble. We were delighted with the service provided and the room was excellent. Special thanks to the brilliant staff on reception who were always happy to help.
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Date of stay: December 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel is well located within walking distance to tube station, Thames, and Covent Garden. Taxi rank right outside front door. Comfortable beds, clean. The only reason for 4 stars, rather than 5, has to do with temperature control, loudness, and special requests. I had requested a bath tub multiple times but they were not able to accommodate. The temperature of the room was hot and the thermostat did not seem to adjust temperature. We were able to open window but the street noise was loud on the weekend. Staff was nice.
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We booked our Afternoon Tea online and we chose the Sparkling Afternoon Tea for 2. There was also an option to choose the Festive Afternoon Tea, but we SPECIFICALLY chose the normal one because we did not want the food from the Festive option. At no point in the booking before or after did it say that we only had the Festive option. If this is only the option in December there shouldn't even be an option to choose another. We got to Clermont (a beautiful place I must add) and we got seated near the window which was nice since we asked for it upon arrival. When we got the food, however, we immediately noticed it wasn't the one we chose but the Festive one. We asked the server that said that this was "the only option in december". The food tasted horrible. There were pigs in a blanket that we couldn't even finish. It tasted like it had been placed out for several hours. The sandwiches were dry, as well as the pastries. The only good food was the macaron, which in itself is an art form if you can mess that up. The sparkling wine was very good and the tea also tasted good although mine had some weird-looking, grey stuff in it, but that might just have been the milk when mixed into the warm tea. Haven't experienced that before though. I will say that the price is affordable compared to other Afternoon teas' in London, but I would rather pay more next time than eat that food again. The service wasn't too much to brag about either, they were very unatentive and it wasn't easy to get a hold of them. They also didn't apologize or anything about giving us the Festive menu when we didn't order that. Could at least have given us complimentary drinks.…
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I visited the restaurant this visit but have stayed here before and the room was nice. This visit the restaurant accommodated us even though we were almost an hour late due to train strikes. Nice cocktails, well presented. Companion said vegan burger was okay. Little bit chilly where we were seated but beautiful Christmas decor.
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Eva Maria Gasper, Guest Services / Front Office at The Clermont London, Charing Cross
Responded 3 days ago
Dear Fiona T, Thank you for sharing your dining experience at The Clermont Charing Cross. I am delighted to see that you enjoyed our food and drinks selection and that our team members made a lasting impression with the outstanding customer service provided to you. We hope to have the pleasure of welcoming you back again soon! Kind regards, Eva Maria Guest Services Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Most accommodating staff, very lovely rooms with extremely comfortable beds. The location was perfect for anyone wanting to be near the theaters. I especially liked that they offered to book a car service to the airport and the cost was the same or less than a cab.
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Date of stay: December 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: Ask for a face cloth if you need one. They are available but not in the room unless you ask.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Eva Maria Gasper, Guest Services / Front Office at The Clermont London, Charing Cross
Responded 3 days ago
Dear 883marciab, Thank you so much for taking the time to share your experience with us. I am delighted to see that you had a wonderful experience with us looked after by our amazing team members. We hope to have the pleasure of welcoming you back again soon! Kind regards, Eva Maria Guest Services Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So little good to say. Staff is untrained uncoordinated and often incompetent. Room: bed comfy. Bath insanely bad. Functional furnishings are absent and the place is “tired” compared to its sister property at Victoria station.
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Date of stay: December 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Be patient. The place is a challenge on many levels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
A very enjoyable stay. Wonderful Christmas decorations throughout. Hotel smelt of Christmas! The staff at check in were so friendly and accommodating. The staff make this hotel- they were all so kind, welcoming and attentive. Thank you to the man who made me a cup of tea on arrival. The breakfast was superb and served in beautiful surroundings. This hotel is great value. The location is perfect - so central. Very comfortable room and clean- just perfect. Highly recommend. One issue was our shower- it went hot and cold. Was fine as we could use it but maybe a maintence issue. We were room 611. I forgot to say on check out. Thanks again- I’ll be back.
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Date of stay: December 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Clermont Charing Cross, Guest Services / Front Office at The Clermont London, Charing Cross
Responded 1 week ago
Dear KRoberts22, Thank you for sharing your experience with us. I am delighted to see that our staff were helpful and that you liked our Christmas decorations, however please accept my sincere apologies for any inconvenience experienced in the shower. Your feedback is of the utmost importance to us and rests assured we will implement improvements where possible in the areas you mentioned. We hope to have the pleasure of welcoming you back again soon! Best regards, Eva Maria Guest Services Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were not staying, but arranged to meet a friend at the Terrace Restaurant, which proved an excellent choice - easy for him to reach because right next to Charing Cross Station, and convenient for us as we were going on to an exhibition at the National Gallery. We had a good, light lunchtime meal, and we especially appreciated the quiet room (background music very muted) which enabled us to have a really good conversation in the restaurant's attractive room.
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Date of stay: November 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Clermont Charing Cross, Guest Services / Front Office at The Clermont London, Charing Cross
Responded 1 week ago
Dear naturalCelt, Thank you for sharing your dining experience at The Clermont Charing Cross. I am delighted to see that you enjoyed our food selection and that our team members made a lasting impression with the outstanding customer service provided to you. We hope to have the pleasure of welcoming you back again soon! Kind regards, Eva Maria Guest Services Executive
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Clermont is my hotel of choice when I need to stay in London on business. I am fortunate to be able to stay several times a year and this hotel is consistently good, with great service, delicious food and spacious rooms. It is in a really good location, and the rooms are clean, quiet and comfortable. I always look forward to my stay. Highly recommended.
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Date of stay: November 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Clermont Charing Cross, Guest Services / Front Office at The Clermont London, Charing Cross
Responded 1 week ago
Dear IAH27, Thank you so much for taking the time to share your experience with us. I am delighted to see that you had a great experience with us. It is always a pleasure knowing that our returning guests are satisfied with our services and facilities. We hope to have the pleasure of welcoming you back again soon! Kind regards, Eva Maria Guest Services Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel in a fantastic location. The hotel was beautifully decorated for Christmas. We were 2 adults and a teenager. Beds were very comfortable with plenty of pillows and blankets. Snacks, drinks and wine in room were free of charge so it was nice to have while getting ready to head back out for the evening. Bathroom was a great size with a fabulous shower. Hotel was quiet even though there seemed to be a lot of guests. Although room was nice, space was extremely limited with sofa bed opened. Storage was quite limited. Super conveniently located for walking to just about all sites to visit or there’s a tube station is right next door and another line just down the street. Plenty of coffee shops right across the street to grab breakfast. Uber for the most part was very reliable except for 1 car that cancelled on us. We took a taxi to the airport which was about £70. We didn’t go to hotel restaurant or bar so we can’t review. They had a beautiful wool blanket on the bed that I desperately tried to find out if the merchant was local or if I could buy one from the hotel but after asking there different hotel employees I gave, but it sure was a nice decorative touch in the room. We would definitely stay at the Clermont again!…
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Date of stay: November 2023Trip type: Traveled with family
Room Tip: If you don’t have much luggage, you could take the tube to/from the airport as the tube is right...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Clermont Charing Cross, Guest Services / Front Office at The Clermont London, Charing Cross
Responded 1 week ago
Dear 633sabrinat, Thank you so much for taking the time to share your experience with us. I am delighted to see that you had a wonderful experience with us. It is always a pleasure knowing that our guests are satisfied with our services and facilities. We hope to have the pleasure of welcoming you back again soon! Kind regards, Eva Maria Guest Services Executive
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$255 - $426 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
charing cross hotel london, charing cross london, thistle charing cross hotel
FORMERLY KNOWN AS
Amba Hotel Charing Cross
LOCATION
United KingdomEnglandLondonTrafalgar Square / Embankment
NUMBER OF ROOMS
239
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Claim Your ListingTHE CLERMONT LONDON, CHARING CROSS - Updated 2023 Prices & Hotel Reviews (England)
Frequently Asked Questions about The Clermont London, Charing Cross
Which popular attractions are close to The Clermont London, Charing Cross?
Nearby attractions include National Gallery (0.1 miles), Covent Garden (0.3 miles), and Prime Pass Events - Paint A Pic (0.1 miles).
What are some of the property amenities at The Clermont London, Charing Cross?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Clermont London, Charing Cross?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at The Clermont London, Charing Cross?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Clermont London, Charing Cross?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Clermont London, Charing Cross?
Conveniently located restaurants include Chop Chop, Leicester Square Kitchen, and Gouqi London.
Are there opportunities to exercise at The Clermont London, Charing Cross?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Clermont London, Charing Cross?
Yes, dry cleaning and laundry service are offered to guests.
Does The Clermont London, Charing Cross offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Clermont London, Charing Cross?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.
Are there any historical sites close to The Clermont London, Charing Cross?
Many travelers enjoy visiting Houses of Parliament (0.6 miles), Churchill War Rooms (0.4 miles), and Tower of London (2.1 miles).