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Strand, Charing Cross, London WC2N 5HX England
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$326
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Traveler (2134)
Room & Suite (714)
Dining (205)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
  • Contactless check-out
Updated 06/20/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Clermont, Charing Cross
Updated 06/20/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#54 of 1,196 hotels in London
Location
4.9
Cleanliness
4.8
Service
4.8
Value
4.5
Travelers' Choice
A landmark itself, Charing Cross opened in 1865 and remains one of the most well-places hotels. A few steps to Trafalgar Square. A minute's stroll to London's West End, A stone's throw away from The National Gallery and so much more. And when exploring more of the city, Charing Cross station is right next door.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle tours
Walking tours
Highchairs available
Car hire
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Wine / champagne
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Shared bathroom
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
City View
Languages Spoken
English, French, Russian, Spanish and 14 more
6595Reviews174Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Holty2305 wrote a review Oct 5
Ballyclare, United Kingdom18 contributions2 helpful votes
Just had an amazing dinner at the Clermont. Excellent food and service would recommend the Pate starter. Renata couldn’t do enough for us. Perfect customer service. Will definitely be back the next time we are in London
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Svetlana Hayre, Guest Services / Front Office at The Clermont, Charing Cross
Responded 2 days ago
Dear Holty, Thank you for the amazing review. We are glad you enjoyed all aspects of your experience. I will personally pass your kind feedback on to Renata. She will be very happy. Hopefully, we will have the opportunity to welcome you again soon. Thank you Svetlana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roberta V wrote a review Oct 4
1 contribution
I organised a surprise afternoon tea for a friend’s 60th birthday and everything was successful, great food , helpful staff in particular Mrs Jackson and Svetlana. Thanks you ! We stayed for more than 4 hours. Highly recommend , hotel is in a great position walking distance to embankment tube and Trafalgar Square.
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Svetlana Hayre, Guest Services / Front Office at The Clermont, Charing Cross
Responded 2 days ago
Dear U1105OWrobertav, Thank you for your review and for choosing our restaurant for your Afternoon tea Party. I am delighted to read that you had an excellent afternoon tea experience with us and that you were impressed with the high standard of service provided by our team, especially by Mrs Jackson and Svetlana. We hope to have the pleasure of welcoming you back again soon! Kind regards, Svetlana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SML wrote a review Oct 4
Mannheim, Germany44 contributions56 helpful votes
The Hotel is right in the centre of London. Theatres, restaurants and shopping areas can be reached on foot easily. That's why we stayed here many times, when it was a "Thistle", an "Amba" and now "Clermont". Well, we asked for a "quiet room on a higher floor". What we got was the "higher floor", i.e. 5. But that was about it: massive construction works on two of three days in the room right next to ours, from 9 a.m. to 2 p.m. Having reported this to the reception we were told that we had "a quiet room" and nothing could be done, of course. Glasses kept vibrating on the sideboard ... no sleep after 9 a.m. at the weekend, no excuses. At 360 GBP per night.
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Date of stay: October 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Svetlana Hayre, Guest Services / Front Office at The Clermont, Charing Cross
Responded yesterday
Dear StefanM57, Thank you so much for taking the time to share your experience following your recent stay at the hotel. We have also received your feedback on Booking.com. Whilst it was a pleasure to have you staying with us, I regret to hear that the hotel was not completely up to your expectations and the noise caused you an inconvenience. I hope that despite your experience on this occasion, you will choose to stay with us again as we would love the opportunity to turn your experience around. We hope to have the pleasure of welcoming you back again soon! Kind regards, Svetlana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
M2DAH wrote a review Oct 3
San Diego, California83 contributions11 helpful votes
The hotel and the people that work here are excellent. The breakfast buffet is excellent. The ambiance and decor is nice. The rooms are comfortable albeit for an american the shower/tub is small. The rooms are very comfortable and clean. The staff is friendly and accommodating. And best part of all is the location of this hotel. It is located right at Charing Cross. From London Heathrow simply i take the Paddington Express and then get on the Underground at Paddington to the Bakerloo line toward charging cross. At Charing cross station, the hotel is right there. This place is only a few minutes to Trafalgar Square, a 10 minute walk to Lescter squar and 15 to covent garden. To white hall and westminister its another 1o minute walk. Look you can’t beat the location of this hotel. Excellent for for first time visitors and seasoned londoners alike
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Svetlana Hayre, Guest Services / Front Office at The Clermont, Charing Cross
Responded 3 days ago
Dear Mohamad H, Thank you so much for taking the time to share your experience following your recent stay at the hotel. I am thrilled to read that you found the hotel’s location convenient during your visit and had an amazing impression of the hotel in general. We hope to have the pleasure of welcoming you back again soon! Kind regards, Svtelana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SDEXXXXD wrote a review Oct 3
Singapore, Singapore27 contributions21 helpful votes
Stayed in this hotel for the 2022 London Marathon. Location is excellent for transportation, as well it is very close to the race end point. Overall hotel is well maintained with high standards of cleanliness. Breakfast was excellent and staff is ever friendly.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Svetlana Hayre, Guest Services / Front Office at The Clermont, Charing Cross
Responded 3 days ago
Dear SDEXXXXD, Thank you for staying with us at the Clermont Hotel Charing Cross and for taking the time to share your feedback. I am delighted to know that you had a good stay with us and enjoyed our services and facilities. We all are looking forward to welcoming you back again soon! Kind regards, Svetlana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TAO O L wrote a review Oct 3
1 contribution
A stone's throw to so many London's attractive places, Trafalgar Square, Covent Garden, Westminster, China Town, Soho..... Its a lovely character old building with high ceiling, specious feel through all the facilities, staircase, bar&restaurant. Me & my 17years daughter stayed in a superior king room which is modern, clean and big enough for a family of 4. The staffs had made our stay very welcomed and comfortable, Thank you all!
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Date of stay: September 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Svetlana Hayre, Guest Services / Front Office at The Clermont, Charing Cross
Responded 3 days ago
Dear taool, Thank you for your wonderful review of your stay at the Clermont Hotel Charing Cross. I am delighted to see that you had a great experience with us and were looked after by our amazing team members. We hope to have the pleasure of welcoming you back again soon! Kind regards, Svetlana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kerry D wrote a review Oct 2
lyon4 contributions3 helpful votes
First of all I love a good bed! When I go to hotels, I don’t miss my wonderful bed at home because the beds are usually very comfortable not this hotel- king bed is two twins pushed together which isn’t that uncommon in Europe, but boy was it uncomfortable! It was sunken on both sides where people have laid repetitively. Flip a mattress over or replace them! After long days of walking around London, it should’ve been my oasis. Pillows were poor too.. 2king pillows each and polyester fill! King pillows are hard to scrunch up.. put some standard pillows and invest in down or down alternative.. it’s supposed to be a 4 star! Even the couch/chair was uncomfortable. Light in closet did not work and two other lights in the room did not work. I agree with another reviewer the carpets need to be cleaned/replaced. Had to call every day for the minibar to be restocked. I don’t know why they thought that it’s happening daily because it’s not. I had to call for a couple other items that were forgotten by housekeeping none of them were brought to our room. Air conditioning barely worked. Room was very stuffy! Lobby staff didn’t really greet you or say much, there were a few exceptions. Most were always just looking at their computer/looking down when you walk in, which I found to be very odd. Will not be returning!
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Svetlana Hayre, Guest Services / Front Office at The Clermont, Charing Cross
Responded 2 days ago
Dear Kerry D, Thank you so much for taking the time to share your experience following your recent stay at the hotel. Whilst it was a pleasure to have you staying with us, I am sorry we did not meet your expectations in many aspects and for the impact the mattress and pillows had on your stay. I wish we could have heard about your concerns during your visit as we have a pillow menu available upon request and we offer 5 different pillow types. We would have loved the opportunity to turn your experience around by providing one of our alternative pillows. I am disappointed to read your comments regarding our team, particularly as our friendly and attentive service often receives the most praise from our guests. I will pass the feedback on to the team to ensure we provide a warm welcome to our guests at all times. I hope that despite your experience on this occasion, you will choose to stay with us again. Kind regards, Svetlana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
euanbegg1 wrote a review Oct 2
2 contributions
Great hotel very central staff friendly and efficient always ensuring that you have all you need .food is excellent .breakfast is tremendous take as long as you want very relaxing can't wait to go back
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Charing X, Guest Services / Front Office at The Clermont, Charing Cross
Responded 5 days ago
Dear Euanbegg1, Thank you for this amazing review. We are glad you had an amazing stay with us. We hope to have the possibility to welcome you again soon. Kind Regards Andrea
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Justo Elorduy wrote a review Oct 1
Monterrey, Mexico9 contributions
The Clermont is an excellent hotel. No doubt about it. After a hectic flight where we missed a day in London, we arrived at the Clermont, where our room was ready for us. There was a big setback when the staff missed that our bags had arrived and no one gave notice to us till we insisted that there were already there. But as I have stated, that doen't change the fact of the quality of the hotel, the rooms and service is good. We can single out the good service by Cyan at breakfast and same at dinner with the night staff. Room we stayed at, was big and confortable, the bathroom was huge, bigger than the ones at fine hotels we stayed at in New York, Washington or Paris. The Clermont at Charing Cross is, very well located, with two subway stations literaly at the door. It is walking distance from the National Gallery, Trafalgar, Picadily, Covent Garden, Soho. We are planning in going back to London next year, try to pick up what we missed and we will defently stay again at the Clermont.
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Date of stay: August 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Charing X, Guest Services / Front Office at The Clermont, Charing Cross
Responded 6 days ago
Dear Justo, Thank you for taking the time to review our property. We are glad to know that the hotel and the staff were up to your expectations. Our aim is to provide an impeccable service and we are happy that this was the case of your stay. We hope to have the possibility to welcome you again at the Clermont next year. Thank you Andrea
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter W wrote a review Oct 1
Melbourne, Australia49 contributions9 helpful votes
You couldn't ask for a better location. Situated in the centre of London, close to Trafalgar Square, it is so easy to walk to many of London's famous places. Covent Garden, Westminster, Soho and all of their attractions and best of all it is right above the Charing Cross tube station, the Southeastern Railway Station and a few minutes to Embankment tube station and Embankment Pier. For my first trip to London, I couldn't have asked for a better place to do my sightseeing which is the reason I chose to stay there. With a great location, I wondered how good the hotel would be but I had a great stay. All the staff were friendly and polite, the choices for the buffet breakfast were extensive, I enjoyed some of my late afternoons in the bar, the bed was comfortable and the delicious piece of cake waiting in my room upon arrival was a nice touch. It was a lovely old building, in particular the staircase but the room was modern and had all the comforts such as a coffee machine, big screen tv and included a complimentary mini bar which was nice even though I didn't use it much. The bathroom was also a decent size. My room was at the back of the hotel, away from the Strand and it was very quiet. If I had to be picky about anything, I would say the carpet in the room was probably due for a steam clean. Overall my 7 day stay was fantastic and thank you to the team and if I come back to London for a city stay again, I would definitely stay at the Clermont Charing Cross.
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Date of stay: September 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Charing X, Guest Services / Front Office at The Clermont, Charing Cross
Responded 5 days ago
Dear Peter, What an amazing review. We are glad to know that you enjoyed your stay with us and that you have considered us like your home away from home. We hope to have the possibility to welcome you again soon. Thank you Andrea
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$273 - $439 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
charing cross hotel london, charing cross london, thistle charing cross hotel
FORMERLY KNOWN AS
Amba Hotel Charing Cross
LOCATION
United KingdomEnglandLondonTrafalgar Square / Embankment
NUMBER OF ROOMS
239
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Frequently Asked Questions about The Clermont, Charing Cross
Which popular attractions are close to The Clermont, Charing Cross?
Nearby attractions include National Gallery (0.1 miles), Covent Garden (0.3 miles), and Withlocals (0.1 miles).
What are some of the property amenities at The Clermont, Charing Cross?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Clermont, Charing Cross?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at The Clermont, Charing Cross?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Clermont, Charing Cross?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Clermont, Charing Cross?
Conveniently located restaurants include Leicester Square Kitchen, The Wine Place Covent Garden, and Frog By Adam Handling.
Are there opportunities to exercise at The Clermont, Charing Cross?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Clermont, Charing Cross?
Yes, dry cleaning and laundry service are offered to guests.
Does The Clermont, Charing Cross offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Clermont, Charing Cross?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.
Are there any historical sites close to The Clermont, Charing Cross?
Many travelers enjoy visiting Churchill War Rooms (0.4 miles), Tower of London (2.1 miles), and Houses of Parliament (0.6 miles).