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DoubleTree by Hilton Hotel London - West End

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Traveler (661)
Room & Suite (288)
Dining (35)
Overview
  • Excellent30%
  • Very good41%
  • Average18%
  • Poor7%
  • Terrible4%
Travelers talk about
“british museum”(321 reviews)
“west end”(358 reviews)
“southampton row”(63 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel London - West End
Special Offer: 2X Points Package
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Offers from DoubleTree by Hilton Hotel London - West End
Special Offer: 2X Points Package
Hotel deals
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Rooms
Apr 30May 1
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,331)
There are newer reviews for DoubleTree by Hilton Hotel London - West End
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942
1,137
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942
1,137
563
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Show reviews that mention
All reviewsbritish museumwest endsouthampton rowholborn tube stationwarm cookieswelcome cookiedouble treecovent gardenon arrivalexecutive roomrussell squarean upgradeafternoon teaexcellent locationbreakfast was excellentcentral locationbooked this hotel
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711 - 715 of 3,023 reviews
Reviewed September 17, 2016

lovely hotel just a 5 minute probably less, walk from Holborn station, great access to the west end. Reception staff very welcoming and very helpful. we travel to London a bit and this will definitely be our place of residence when staying over.More

Thank Dugoutpaddy
Response from Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West EndResponded September 22, 2016

Dear Guest, Thank you for taking the time to provide us with this excellent review. Myself and the entire Team are delighted to know the services are up to your expectations and you enjoyed our central London location. We look forward to welcoming you back...More

Reviewed September 14, 2016 via mobile

We had our friend's birthday in one of the private room last Saturday. Just wanted to thank you the staff the day before and the actual day for their gentleness and smile. Great place to hire for any occasion. The bar on ground floor is...More

1  Thank Jeremie W
Response from Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West EndResponded September 22, 2016

Dear Guest, Thank you for taking the time to provide us with this review. We are happy to know your stay was an enjoyable experience and that you were happy with the services provided. We look forward to welcoming you back in the near future....More

Reviewed September 13, 2016

If it wasn't for the extremely small room, I would rate this hotel as excellent. But when my husband and I have to take turns walking around the foot of the bed, there is a real problem. The room was very clean and the bathroom...More

1  Thank Sharon T
Response from Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West EndResponded September 22, 2016

Dear Guest, Thank you for investing your time in writing this detailed review, we appreciate all feedback as this enables us to find areas for improvement. We are sorry that we didn't meet all your expectations and, in regard with the room size, we will...More

Reviewed September 13, 2016

We stayed for two nights, its a great location for the British Museum, easy walk from Euston Station (straight road) and also Covent Garden We were booked in by Henri who was helpful, we were at the rear of the hotel which was quiet which...More

Review collected in partnership with DoubleTree by Hilton
1  Thank Jenny J
Response from Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West EndResponded September 22, 2016

Dear Guest, Thank you for valuable comments. We are delighted to see that you had a pleasant stay with us. We try very hard to make this Hotel a great place to stay, and we will keep working to keep improving our existing products to...More

Reviewed September 13, 2016

Had a lovely time at this venue, the setting, unusual different selection of afternoon tea... was really nice, along with the glorious unlimited fizz. The staff were superb and really attentive; when oh when will there be more offers for this though?More

1  Thank suzdiplock1
Response from Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West EndResponded September 22, 2016

Dear Guest, Thank you for taking the time to share such a positive review. We are delighted to read that you enjoyed your Afternoon Tea Experience and will make sure to share your comments with our team for their great work. We look forward to...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$184 - $421 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#311 Luxury Hotel in London
#319 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
$184 - $421 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#311 Luxury Hotel in London
#319 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (661)
Room & Suite (288)
Dining (35)
Business Center & Event Rooms (4)
Nearby
Bloomsbury
Snuggly nestled within Central London is academic and
leafy Bloomsbury, an area that boasts walking distance
access to many of London's most popular attractions.
It is also home to some of Britain's most celebrated
museums, including the must-see British Museum.
Despite an understandable popularity with students,
tourists and day trippers, vast sections of Bloomsbury
retain a quiet, residential feel year round and
...More
Questions & Answers
Ask a question
BBS1230
April 21, 2018|
Answer
Response from Steve_jersey_86 | Reviewed this property |
The hotel does provide a laundry service. If you want to save money there is a dry cleaners down the road next to Holbein station
0
Votes
drfrog571
December 6, 2017|
AnswerShow all 7 answers
Response from Hotel M | Property representative |
Dear Philli D, Thank you for your enquiry! Please note that all our rooms feature a kettle. Should you need further assistance kindly contact us at your earliest convenience.
0
Votes
paulawykes
August 1, 2017|
AnswerShow all 2 answers
Response from Joe B | Reviewed this property |
we never drove at all..walked and underground
0
Votes
Room Tips
"Higher floors are quieter."
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"We were on top floor on main road side of hotel but there was no sound of traffic."
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"Book another hotel, its London there is lots of choice"
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"Don’t stay on a low floor front room if it’s windy"
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