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DoubleTree by Hilton Hotel London - West End

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92 Southampton Row, London WC1B 4BH England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1000)
Room & Suite (274)
Dining (49)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel London - West End
Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#682 of 1,154 hotels in London
Location
Cleanliness
Service
Value
The DoubleTree by Hilton Hotel London - West End (WC1) formerly the Park Inn London Russell Square, is a newly-renovated four-star hotel in Bloomsbury near Russell Square. The hotel is a stone's throw from the British Museum and walking distance to top attractions such as Covent Garden, the West End and the shops on Oxford Street. The hotel features 261 fresh and modern guest rooms, recently refurbished to a superior four-star standard (including Standard, Superior Deluxe, Deluxe Premium rooms and Suites). Wireless high-speed Internet access is available at the hotel.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
24-hour security
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary tea
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French, Russian, Spanish and 10 more
3,936Reviews70Q+A100Room tips
Traveler rating
  • 1,140
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Popular mentions
Bazrat92 wrote a review Nov 13
Edinburgh, United Kingdom311 contributions95 helpful votes
Stayed here for three nights (delayed trip from spring). Hotel set up for COVID restrictions is excellent. We had a brand new refurbished room which was perfect in every way. Really impressed with the staff team, room we had and location of the hotel. I would stay here again.
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Date of stay: October 2020Trip type: Traveled as a couple
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dizzy_traveller wrote a review Feb 2020
uk208 contributions160 helpful votes
Hotel's Favorite
We booked here due to its central location, which was fab We managed every where by foot as was close to Covent garden, Carnaby St and the theatre district. We were not sure what to expect given all the negative reviews but we're pleasantly surprised. Check in was fast & friendly, we were upgraded to a beautiful room on 5th floor. The room was huge, very newly decorated and had Nespresso, complimentary mini bar with soft drinks and snacks and patio doors. The breakfast room was lovely as was the hotel bar where we had snacks one evening. Would thoroughly recommend this hotel and would return based on our experience and room type.
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Date of stay: February 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from KaranSobti, General Manager at DoubleTree by Hilton Hotel London - West End
Responded Feb 21, 2020
Dear Guest, Thank you for your feedback and for your loyalty to the Hilton brand. I am pleased we could upgrade your room on this occasion. We are delighted to hear that you enjoyed your stay with us and our central London location. We continue to develop our products and services to the highest standards and we look forward to welcoming you back to the Doubletree by Hilton London – West End in the near future. Kind regards, Karan Sobti
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Tony P wrote a review Nov 1
Torquay, United Kingdom3 contributions1 helpful vote
Very simply .. the staff here are amazing ... have rarely stayed in a hotel where the staff are so attentive and friendly ... first class service , makes you feel special , would certainly recommend .. thank you
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Date of stay: October 2020Trip type: Traveled with family
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Paul H wrote a review Oct 2020
Southampton, United Kingdom30 contributions21 helpful votes
Just had 48 hours in London staying overnight at this very nice hotel. Staff were fantastic hotel was very nice Room tip top and nicely located .would thoroughly recommend this hotel to anyone looking to stay in the heart of London.
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Date of stay: October 2020
1 Helpful vote
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JG-TRIP wrote a review Oct 2020
North East England, United Kingdom194 contributions114 helpful votes
Weekend break at this hotel. We always stay in the Bloomsbury area on our visits to London, but first time at the Hilton Pleasant greeting on check in with the offer of a warm cookie. You have temperature taken before the room keys are issued, and safe distancing is applied throughout the hotel. Public rooms are impressive, well kept and very modern/tasteful. Stayed in a deluxe double room and again this was very comfortable, albeit small. Bathroom was a good size with a large shower cubicle (no bath), and quality toiletries, really loved the decor. Plenty of wardrobe space if staying for a few days. Large TV with good choice of channels. Normally this would not be used, however, the restaurants and bars have you leave around 9.30pm, so it was nice to have something to help fill in an hour or two. Did not eat at the hotel, as plenty of restaurants in the area. The drinks were expensive, even by London standards @£8 bottle of cider- £5.50 at a pub around the corner. As previous reviews, the location is excellent and you can walk to all of the main attractions or public transport on your doorstep. Really liked this hotel and would probably stay here again.
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Date of stay: October 2020Trip type: Traveled as a couple
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PRICE RANGE
$181 - $347 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton london - west end hotel london, park inn russell square, bonnington hotel london
LOCATION
United KingdomEnglandLondonBloomsbury
NUMBER OF ROOMS
261
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Frequently Asked Questions about DoubleTree by Hilton Hotel London - West End
Which popular attractions are close to DoubleTree by Hilton Hotel London - West End?
Nearby attractions include The British Museum (0.2 miles), THATMuse,Treasure Hunt at the Museum (0.2 miles), and Sir John Soane's Museum (0.3 miles).
What are some of the property amenities at DoubleTree by Hilton Hotel London - West End?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at DoubleTree by Hilton Hotel London - West End?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at DoubleTree by Hilton Hotel London - West End?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel London - West End?
Conveniently located restaurants include Drury 188-189, Bloomsbury Street Kitchen, and Pane Cunzato - Pizza & more.
Are there opportunities to exercise at DoubleTree by Hilton Hotel London - West End?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel London - West End?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel London - West End offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel London - West End?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.
Are there any historical sites close to DoubleTree by Hilton Hotel London - West End?
Many travelers enjoy visiting Churchill War Rooms (1.3 miles), Tower of London (2.1 miles), and Houses of Parliament (1.4 miles).
Is DoubleTree by Hilton Hotel London - West End accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.