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DoubleTree by Hilton Hotel London - West End

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DoubleTree by Hilton Hotel London - West End
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2,512 Reviews from our TripAdvisor Community

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Showing 2,277: English reviews
Spalding, United Kingdom
Level Contributor
10 reviews
5 of 5 stars Reviewed yesterday NEW

The first time we have stayed in this hotel and I can thoroughly recommend it. Reasonably priced for a 4* London hotel with a very comfortable super king bed. The pillows were a bit soft for our liking but we are used to memory foam pillows , they may be okay for those who like a soft pillow. The bedding... More 

Helpful?
Thank ChristineCundall
Basildon, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Lovely hotel , excellent situation for London, walking distance for Covent Garden , Piccadilly, Leicester etc and close to Holborn tube on the central line , I got a brilliant price for a one night stay... But the double room was like a single, I had to phone reception and ask , " you sure this is a double" the... More 

Helpful?
Thank Tony H
Flintshire
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Excellent location for hotel 10mins walk to theatres and great location to get to all main attractions, hotel staff very helpful and friendly, FYI. If you want to do the hop on hop off bus tour you can book it At hotel, we payed £22 per person, whereas its £29 normally, rooms are lovely and very clean and maintained, the... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank HelenT_9
Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for providing us with your detailed review. I am happy to know that you had a good stay with us, however I was very concerned of the fact you didn't like the bed and the pillow. Your feedback has been forwarded to our Housekeeping Manager to assess any changes in order to meet our guest's expectations.... More 

Canton of Zurich, Switzerland
Level Contributor
250 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Double Tree is perfected located in central London to suit business and personal needs. Rooms are relatively large, clean and have good amenities - the bed was comfortable, and there was little noise from the street outside. Staff were friendly and helpful throughout my stay, the breakfast on offer was good quality and had a wide variety of options... More 

Helpful?
Thank Luke W
Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for reviewing our Hotel on TripAdvisor. We are delighted to see that you had a pleasant stay with us. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. We look forward to welcoming you back soon. Best Regards, Joost de Kruiff Hotel Manager More 

United States
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel may believe customers need to share their cost of training their employees. Upon a recent stay, around mid night a stranger lady opened my door out of blue. Both her and I were shocked. Then after several phone calls to front desk went on waiting, they finally told us this is a mistake of new employee, and they... More 

Helpful?
1 Thank Siwei W
Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for taking the time to review your most recent stay with us. I was most disappointed to read of your comments regarding security in our hotel. Rest assured that this was a one off occasion and we have investigated the matter internally and thoroughly. We have reviewed our procedures to ensure that such incidents do not... More 

Peterborough, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Hotel was beautiful,set in the perfect location for us as we were in London for the theatre,brilliant links to the tube station was so easy to get around. Staff were so polite&cheerful every member of staff we saw wished us good day. Welcoming cookie was yummy and such a thoughtful gesture. Room was fully equipped and cosy

Review collected in partnership with this hotel

Helpful?
Thank nataliechurch
Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for taking the time to provide us with this excellent review. Myself and the entire Team are delighted to know the services here at Doubletree by Hilton London West End are up to your expectations. We look forward to welcoming you back soon. Best regards, Joost de Kruiff Hotel Manager More 

Newcastle upon Tyne, United Kingdom
Level Contributor
36 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

My 19 year old daughter wanted a father and daughter trip to London. I chose this hotel because it was close to the area my daughter wanted to stay in. Lobby Area. Upon walking in to the lobby area you can not help but notice how stunning it looked everything looked very modern. Check In. I had slight trouble understanding... More 

Helpful?
Thank Mark G
Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for taking the time to share your detailed review. We are glad to see that there are many positives in your feedback, however we deeply regret that we were not able to fulfill all of your expectations. We try very hard to make this Hotel a great place to stay, and we will keep working to... More 

Sunderland
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Staff fine,location great,breakfast fine Room noisy,stuff that can easy be sorted but aren't ,bathroom extractor on 24/7,kettle fixed in chest of drawers but doesn't reach plug in wall,(does now i lumped the drawers a foot nearer)Tv switching itself on at 8am! Over eager maids.Bar expensive There was an offer to change rooms but we'd unpacked and my son was settled... More 

Helpful?
Thank boothfenn
Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for taking to share your experience about your recent stay with us. We are happy to see that you had a good stay in overall, however we are sorry to learn of the issues you experienced. We will keep working hard to keep improving our existing products to the highest standard and also improve on area... More 

yorkshire
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

stayed friday to sunday. We had a room foe 3 people. Good sized room. Plenty of towels and toiletries. Lots of things in the room, kettle, hairdryer, TV, fridge, good air con. Staff were very friendly and helpful. My only complaint would be the lifts are extremely small, just big enough for 2 people but no good if you have... More 

Helpful?
Thank lindaYorkshire
Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for your valuable comment. We are delighted to see that you had a pleasant stay with us, we will keep working hard to keep improving our existing products to the highest standard and also improve on area identified. We hope to have the occasion to welcome you back in the near future. Best regards, Joost de... More 

Sheffield, United Kingdom
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for two nights with my partner and parents (two rooms) to see a show for my birthday. The lobby was beautiful, and very modern as was the rest of the hotel. The rooms were cosy and on the small side, but that's to be expected in London, it was fine for the weekend but I couldn't imagine staying... More 

Helpful?
Thank Gl0bestopper
Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for your valuable comment. We are happy to see that your stay with us was a positive one, however we are sorry you weren't entirely satisfied with the size of the room. Please note our rooms vary in size and layout due to the historical nature of the building and we will endeavour to provide you... More 

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Staying in Bloomsbury

Neighborhood Profile
Bloomsbury
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel London - West End (WC1) formerly the Park Inn London Russell Square, is a newly-renovated four-star hotel in Bloomsbury near Russell Square. The hotel is a stone's throw from the British Museum and walking distance to top attractions such as Covent Garden, the West End and the shops on Oxford Street. The hotel features 215 fresh and modern guest rooms, recently refurbished to a superior four-star standard (including Standard, Deluxe and Executive rooms as well as Apartments). Wireless high-speed Internet access is available at the hotel. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - West End

Address: 92 Southampton Row | Bloomsbury, London WC1B 4BH, England
Location: United Kingdom > England > London > Bloomsbury
Price Range: $164 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - West End 4*
Number of rooms: 214
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Hotwire, Travelocity, HotelTravel.com, Odigeo, Agoda, Hilton EMEA, Cancelon, Priceline and Jetsetter so you can book your DoubleTree by Hilton Hotel London - West End reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton London - West End Hotel London
Park Inn Russell Square
Bonnington Hotel London
DoubleTree By Hilton Hotel London - West End England
Hotel Style:
#259 Luxury Hotel in London
#321 Family Hotel in London
#324 Romantic Hotel in London
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