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DoubleTree by Hilton Hotel London - West End

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DoubleTree by Hilton Hotel London - West End
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2,578 Reviews from our TripAdvisor Community

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Showing 2,332: English reviews
Dorset
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Spent long weekend in London, had an excellent time, made even better by the staff at the Hilton Doubletree. They were helpful and welcoming from the beginning and made sure we were looked after. Not everything went smoothly but their response to any questions or issues was so prompt and so positive! Definitely will be back!

Helpful?
Thank Johno40dorset
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Really good service. Especially the men in charge in the restaurant, Kaya. For sure we will come back¡ quickly, gently and the food was also very good. 50 passengers enjoy a meal in that place, very well located in the heart of London.

Helpful?
Thank GPAdrian
Boise, Idaho
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

I travel a good deal, both for work and pleasure. And as a result I have experience and status at many hotel chains - with Hilton often being my go-to option, having had many good experiences with them worldwide. With that context, I am writing my first negative review of any hotel on TripAdvisor. Traveling on a red eye from... More 

Helpful?
1 Thank kudutown
Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Thank you for taking the time to provide us with your feedback. Dear Guest, Thank you for your feedback. We were disappointed to read of your comments pertaining to the standard of the room and the service. Rest assured that we take these comments very seriously and they have been passed on to the relevant department heads. As a Gold... More 

Sonoma, California
Level Contributor
356 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is very near to the British Museum. The rooms are a bit small. We had an interior room and it was extremely quiet which is important for London stays. The breakfast was in the basement yet the staff and manager were very friendly. The food was fresh and good. The access to bus and Tube is great! The... More 

Helpful?
Thank SonomaRichard
New England
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Checked in Monday for three days as Hilton Gold. I have previously stayed at Hilton Green Park. Trying to find a Hilton in London that is under $450/night and is still in a decent safe location. This is a difficult task in London. Re this hotel: Hotel lobby is nice, location is okay, room not so much. If this is... More 

Helpful?
Thank Bostongal67
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel as part of our anniversary trip to London. We stayed for one night in an appartment with a balcony. The hotel staff were very kind and there was a bottle of fizz on ice waiting for us in our hotel room to congratulate us. The hotel is 5 minutes from Holburn tube with lots of... More 

Helpful?
Thank Ethelia
Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for your valuable comments. We are delighted to see that you enjoyed your stay and the team contributed to a memorable experience. We are truly pleased to hear that you enjoyed the little treat we put in your room to contribute to your anniversary celebration. We try very hard to make this Hotel a great place... More 

Nottingham, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel for one night in August when we came down to London to see Aladdin on the West End and we had a lovely stay. There was a car park only a few minutes away at Bloomsbury square which was really secure and close by, and the Bloomsbury square garden above it was really pretty. When... More 

Helpful?
Thank Jenni L
Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for your excellent feedback. It is a pleasure to know that we met your expectations and that you were satisfied with your stay, we will still thrive to keep improving our product and service to the highest standard. We look forward to welcoming you back. Best regards, Joost de Kruiff Hotel Manager More 

Peterborough, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago NEW

Reception staff were very friendly and helpful. Cookies on arrival was a nice touch. Room was good size and was clean. Pillows were soft which on a personal level did not equate to a restful sleep. The breakfast was hot and plentiful and lots of choice if you prefer continental.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 749lesliey
Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for investing your time in writing this review, we appreciate all feedback as this enables us to find areas for improvement. It a pleasure to see that your stay was good in overall and we would be happy to welcome back in the near future. Best regards, Joost de Kruiff Hotel Manager More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

Arrived at the hotel which was well situated got to the room and was shocked to see how tiny the room was for a Queen size suite. The view was a waste of time.. looking at other rooms.stayed here for two nights and each time we went for breakfast the scrambled egg was runny and undercooked the beans were stone... More 

Helpful?
2 Thank antonatcov
Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for your feedback. We are very sorry to learn your stay with us wasn’t quite comfortable. Rest assured that your comments have been shared with the entire Team for them to ensure that our highest standards are always looked after. If you wish to share any further comments, feel free to contact the Guest Relations Manager... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my girlfriend stayed at the doubletree over the weekend. We both had a fantastic time. Claudia was able to create a bespoke package for me which allowed me to propose to my girlfriend in the sky bar on the 12th floor. Excellent staff and a fantastic room. I definitely recommend

Helpful?
2 Thank rajesh j
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Bloomsbury

Neighborhood Profile
Bloomsbury
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel London - West End (WC1) formerly the Park Inn London Russell Square, is a newly-renovated four-star hotel in Bloomsbury near Russell Square. The hotel is a stone's throw from the British Museum and walking distance to top attractions such as Covent Garden, the West End and the shops on Oxford Street. The hotel features 215 fresh and modern guest rooms, recently refurbished to a superior four-star standard (including Standard, Deluxe and Executive rooms as well as Apartments). Wireless high-speed Internet access is available at the hotel. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - West End

Address: 92 Southampton Row | Bloomsbury, London WC1B 4BH, England
Location: United Kingdom > England > London > Bloomsbury
Price Range: $167 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - West End 4*
Number of rooms: 214
Reservation Options:
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Also Known As:
Doubletree By Hilton London - West End Hotel London
Park Inn Russell Square
Bonnington Hotel London
DoubleTree By Hilton Hotel London - West End England
Hotel Style:
#254 Luxury Hotel in London
#320 Family Hotel in London
#324 Romantic Hotel in London
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