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DoubleTree by Hilton Hotel London - West End

3,292 reviews
#404 of 1,081 Hotels in London
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Traveler (626)
Room & Suite (273)
Dining (32)
Overview
  • Excellent30%
  • Very good41%
  • Average18%
  • Poor7%
  • Terrible4%
Travelers talk about
“british museum”(318 reviews)
“west end”(383 reviews)
“southampton row”(63 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel London - West End
Special Offer: 2X Points Package
Hotel deals
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,292)Write a Review
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Traveler rating
932
1,122
556
243
132
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932
1,122
556
243
132
Show reviews that mention
All reviewsbritish museumwest endsouthampton rowholborn tube stationwarm cookieswelcome cookiedouble treecovent gardenon arrivalexecutive roomrussell squarean upgradeafternoon teaexcellent locationbreakfast was excellentcentral locationbooked this hotel
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1 - 5 of 2,985 reviews
Reviewed 2 days ago via mobile

Great location and value for money in London. Special thanks to the staff who made our stay so memorable. They went out of their way to make everything perfect and I would recommend staying here. The rooms are very nice and clean with comfortable beds...More

Thank John C
Hotel's Favorite
Reviewed January 16, 2018

I stayed in this hotel only for one night with my wife but plan to head back there again very soon. The location is superb being between the West End and the City but slightly off the beaten track so not in a busy area...More

Thank Malcolm G
Response from Philli D, Manager at DoubleTree by Hilton Hotel London - West EndResponded 4 weeks ago

Dear Guest, We would like to thank you for taking the time to share your comments following your recent trip to London. We are pleased that our central location was suitable as per your requirements and you enjoyed your stay overall. It really is satisfying...More

Reviewed 2 days ago via mobile

First impressions walking into reception were very good and great staff on reception. Takes about 10 to 15 minutes to get hot water in the shower. Called the care line and eventually somone answered much slower than at Marriott. Very worn chair at desk and...More

2  Thank Andrew M
Reviewed 3 days ago

We chose the DoubleTree for its location and to allow us to make use of our Hilton Honors membership. We were correct on most accounts, but more. It starts with the cookie at checkin. One of the best I've tasted, but it's not the cookie...More

Thank ofra01
Reviewed 1 week ago

During November I required a hotel near the British Museum vicinity for a business convention and my choice fell on the nearby Hilton Double Tree. Good location, good connection to the `tube` and easy to get-to. Normally DoubleTrees are quite ok in general, but this...More

1  Thank antan
Response from Dragos-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel London - West EndResponded 6 days ago

Dear Antan, We regret that we were not able to provide you with the quality of service and accommodation you deserve during your recent stay. We strive for unparalleled service delivery at our hotel, and we are always looking for ways to ensure that each...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$180 - $382 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#284 Luxury Hotel in London
#320 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
$180 - $382 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#284 Luxury Hotel in London
#320 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (626)
Room & Suite (273)
Dining (32)
Business Center & Event Rooms (4)
Nearby
Bloomsbury
Snuggly nestled within Central London is academic and
leafy Bloomsbury, an area that boasts walking distance
access to many of London's most popular attractions.
It is also home to some of Britain's most celebrated
museums, including the must-see British Museum.
Despite an understandable popularity with students,
tourists and day trippers, vast sections of Bloomsbury
retain a quiet, residential feel year round and
...More
Questions & Answers
Ask a question
drfrog571
December 6, 2017|
AnswerShow all 7 answers
Response from Philli D | Property representative |
Dear Philli D, Thank you for your enquiry! Please note that all our rooms feature a kettle. Should you need further assistance kindly contact us at your earliest convenience.
0
Votes
paulawykes
August 1, 2017|
AnswerShow all 2 answers
Response from Joe B | Reviewed this property |
we never drove at all..walked and underground
0
Votes
cassieopia212
June 22, 2017|
AnswerShow all 4 answers
Response from Sandra M | Reviewed this property |
We had a late checkout at 2 p.m. was not charged for this.
0
Votes
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12345618
Room Tips
"Choose a back facing room if you like fresh air and want to open a window, Southampton Row is a busy street!"
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"Ideally go for executive room hotel ratings for service value and location failed to register but I give it..."
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"2 separate bed rooms are cheaper"
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"Room on a high floor (join Hilton Honours to get this - it's free). Overlooking the inner area will be..."
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