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DoubleTree by Hilton Hotel London - West End

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1 room 2 adults 0 children
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DoubleTree by Hilton Hotel London - West End
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2,948 Reviews from our TripAdvisor Community

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Showing 2,669: English reviews
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Luton, United Kingdom
Reviewed yesterday NEWvia mobile

Good hotel in a great location (10 mins walk to Covent Garden and Theatre Land) Check-in experience great and room ready 2 hours before scheduled- which made nice change - and receptionist was very friendly and accommodating Room was quiet as described in online check-in, and bed was extremely comfortable On downside there was half bottle wine outside lift for...

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Thank StressFreeBoy
Newcastle upon Tyne, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed 3 weeks ago

we booked a two room apartment for five of us which worked out as a real bargain, just over five hundred pounds for two nights bed and breakfast, which worked out at £55 per head per night, which for central London is a great price, the apartment was lovely note that there are two styles though, a twin room and...

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1Thank tosherinp60
About Hotel's Favorite Review
Joost d, Hotel Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for staying at Doubletree by Hilton London-West End. We are pleased to hear that you enjoyed your stay and we appreciate you taking the time to share your feedback with us and other valuable guests. Thanks also for your comments regarding our facilities which we have noted to help with future enhancements. We do hope to...

Scunthorpe, United Kingdom
Reviewed 2 days ago NEW

Disappointed that 2 adults and 2 small children could not be accommodated in a 'family' room. Had to book an apartment, at a much greater cost. We were a family of 2 adults and 2 grandchildren. We booked a family room but then found that 2 x children could not be accommodated ???? How big is the average family????? We...

Review collected in partnership with DoubleTree by Hilton
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Thank Aljen30
Sydney
Reviewed 3 days ago NEWvia mobile

Absolutely disappointing room 124. Arrived to see the room overlooks weird concrete jungle when as a corporate frequent traveler and ask for high floor with views with a 5 night stay you would expect more given that this is a corporate booking. On arrival the room has no fridge so no way to store your own cold drinks let alone...

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Thank FoodCritiques
Joost d, General Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for your valuable feedback. We are sorry to hear that your stay was not memorable for all the right reasons. We pride ourselves on delivering a good quality of services and facilitates and I regret that we did not meet with your satisfaction on this occasion. Thank you for your positive words regarding our staff and...

Sheffield, UK
Reviewed 4 days ago NEWvia mobile

By chance we have been given an accessible room at this hotel and as we normally travel with a wheelchair user we thought we'd review it. The room is one of the hotel's executive rooms on the ground floor. It is an excellent size for a wheelchair to move around, with plenty of room around the bed to manoeuvre. The...

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Helpful?
Thank Sarah L
Joost d, Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you very much for your valuable comments. We are pleased to hear you enjoyed our room facilities and your stay with us. We are sorry to hear you had some issues during your stay, we definitely will be pleased to share your comments with the relevant departments. Thank you for your feedback once again and we look...

Cambridge, United Kingdom
Reviewed 4 days ago NEW

We attended for afternoon tea, for which we were given a voucher as a Christmas present, we had tea with "bubbly" we were met by the concerige who directed us to the facilities, then to the lounge area for afternoon tea teaset and white linen lovely only one of choice of black tea or camomile or fruit lovely finger sandwiches,...

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Thank stamford10
Joost d, Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you very much for your valuable comments. We are pleased to hear you enjoyed your afternoon tea experience. We will be pleased to share your comments with our team for their great work and we look forward to welcoming you back again soon. Best regards, Joost de Kruiff Hotel Manager

Solihull, United Kingdom
Reviewed 5 days ago NEW

An excellent hotel very close to the British Museum, Oxford Street and The Dominion Theatre. We had a lovely overnight stay and were very well looked after. We highly recommend a walk down to Tottenham Court Road to explore the side streets which are full of independent restaurants and cafes.

Review collected in partnership with DoubleTree by Hilton
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Thank 675Andrew
Joost d, Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you very much for your valuable comments. We are pleased to hear you enjoyed our central London location and your stay with us. We will be pleased to share your comments with our team for their great work and we look forward to welcoming you back again soon. Best regards, Joost de Kruiff Hotel Manager

Margate, Kent
Reviewed 5 days ago NEW

Stayed here with family for one night. Had a shared room for three. All very nice, room wasn't available as we arrived early but they stored our cases while we went off and shopped. Had a drink in the hotel bar which was a nice area with a fire. Usual London prices so nothing unusual there. Room was nice and...

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Helpful?
Thank Cazza24
Joost d, Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you very much for your valuable comments. We are pleased to hear you enjoyed your stay with us. We will be pleased to share your comments with our team for their great work and we look forward to welcoming you back again soon. Best regards, Joost de Kruiff Hotel Manager

Madrid, Spain
Reviewed 5 days ago NEW

I stayed for a week in the hotel and it was an absolute wonderful experience. Location is great and room was clean and spacious. From check-in to departure the reception staff was very friendly and helpful; Aurora, Cynthia, Nina, Rocsana and the manager Pantelis really made us feel welcomed and nothing was too much trouble for them. Also breakfast was...

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Helpful?
Thank Elena G
Joost d, Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you very much for your valuable comments. We are pleased to hear you enjoyed our central London location and your stay with us. We will be pleased to share your comments with our team for their great work and we look forward to welcoming you back again soon. Best regards, Joost de Kruiff Hotel Manager

Reviewed 5 days ago NEW

I booked an afternoon tea for my friends birthday & it was absolutely delicious, freshly made sandwiches together with warm tasty scones & lovely cakes. We also received a lovely warm welcome when we arrived.

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Helpful?
Thank Ken S
Joost d, Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you very much for your valuable comments. We are pleased to hear you enjoyed your afternoon tea experience. We will be pleased to share your comments with our team for their great work and we look forward to welcoming you back again soon. Best regards, Joost de Kruiff Hotel Manager

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Staying in Bloomsbury

Neighborhood Profile
Bloomsbury
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel London - West End (WC1) formerly the Park Inn London Russell Square, is a newly-renovated four-star hotel in Bloomsbury near Russell Square. The hotel is a stone's throw from the British Museum and walking distance to top attractions such as Covent Garden, the West End and the shops on Oxford Street. The hotel features 215 fresh and modern guest rooms, recently refurbished to a superior four-star standard (including Standard, Deluxe and Executive rooms as well as Apartments). Wireless high-speed Internet access is available at the hotel. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - West End

Address: 92 Southampton Row | Bloomsbury, London WC1B 4BH, England
Location: United Kingdom > England > London > Bloomsbury
Price Range: $181 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - West End 4*
Number of rooms: 214
Reservation Options:
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Also Known As:
Doubletree By Hilton London - West End Hotel London
Park Inn Russell Square
Bonnington Hotel London
DoubleTree By Hilton Hotel London - West End England
Hotel Style:
#268 Luxury Hotel in London
#319 Family Hotel in London
#323 Romantic Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel London - West End staff and other travelers.
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Questions? Get answers from DoubleTree by Hilton Hotel London - West End staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Dont book this one until it is refurbished, expensive for what it is”
AndrewH677, 4 weeks ago | Read review
“Higher floor”
traceyfisher3, Mar 20, 2017 | Read review
“Quiet rooms”
clairedub0is, Mar 20, 2017 | Read review
“Good view and quiet.”
mackiein, Mar 9, 2017 | Read review
“I assume higher floors wold have less air con noise”
EG860, Mar 7, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question