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Thistle City Barbican, Shoreditch

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Traveler (796)
Room & Suite (264)
Video (1)

About

Location
Cleanliness
Service
Value
Within walking distance from Old Street and Barbican tube stations the Thistle City Barbican provides easy access to the whole of London and its many attractions. We have convenient transport links for King's Cross & Liverpool Street National Rail as well as St Pancras International station for Eurostar.Ideally located on the edge of the City of London, with the financial district just minutes away, we are also in a prime location for business travellers. Our dedicated conference facilities with 13 flexible meeting rooms will cater for business meetings, corporate special events, private dining and banquets for up to 170 delegates.Inclusive with your hotel booking you can enjoy the Otium Health & Leisure Club to work out, for a refreshing swim or simply relax and de-stress in the Jacuzzi, Sauna and Steam room. Whether you are here for business or leisure our Otium Health & Leisure Club has all you need to make your experience complete.Thistle City Barbican Hotel features 463 bedrooms including Standard, Deluxe and Family rooms as well as Suites. All of our guestrooms, meeting rooms and public areas are equipped with Free BT Openzone Wi-Fi internet access. For guests travelling to the Hotel by car there are 10 car parking spaces available which are allocated on a first come first serve basis. Alternatively there is a NCP carpark within walking distance.
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Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Good to know
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Location

Full view
100Great for walkers
Grade: 100 out of 100
87Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
3,983Reviews
830Photos
27Q+A
100Room tips
Traveler rating
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Popular mentions
We stay here often for business and it has always been fairly unpredictable but the last stay was abysmal and we won’t return. Aside from the usual problems concerning checking-in with a business account, our room was tired and tawdry. The bathroom was shabby and the shower ran
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Response from Chand T, Manager at Thistle City Barbican, Shoreditch
Responded 2 days ago
Dear KellyDeRe Thank you for your review of your recent stay with us. I apologise that your experience was such a poor one. The issues you have raised are unacceptable and these are being investigated by management and current procedures are being looked into. I am sorry that your experience had the number of issues it did - however please be rest assured, these will be improved and appropriate action will be taken to make these improvements. If you do change your mind about returning to stay with us, please contact me directly and I will ensure your next stay is a better one and that you are compensated for your experience. With kind regards Chand Hotel Administrator chand.tooray@thistle.co.uk
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Filthy and dated tiny room that left allot to be desired. Resembles an old dirty caravan with no space and rediculas decor. Breakfast service needs work but food was lovely and location ideal. The evening team were much more polite and friendly and main lobby etc looks very nice
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Review collected in partnership with this hotel
Response from Chand T, Manager at Thistle City Barbican, Shoreditch
Responded 2 days ago
Dear Guest Thank you for your review of your recent stay at Thistle City Barbican. I am sorry to learn that your experience of staying with us was not a pleasant one. It is very disappointing to read that you were unhappy with your room. I have taken your good and bad feedback and will look into this further. In spite of this, I hope you will return so that we can offer a better experience overall. If you are happy to do so, please contact me on the email address below and I will take care of your booking. Kind regards Chand Hotel Administrator chand.tooray@thistle.co.uk
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Stayed for business trip. Stayed in rooms on other side of main hotel. Room was in need of refurbishment. Bath and shower over cramped. Breakfasts were ok, porridge not great. Evening meal was mundane.
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Response from Chand T, Manager at Thistle City Barbican, Shoreditch
Responded 2 days ago
Dear markrdn Thank you for your review of your stay at Thistle City Barbican. I am sorry to hear that you had a less than satisfactory experience and apologise for any inconvenience caused. We will take your feedback on board and address these issues to ensure the standard does not fall short again. We currently have refurbishment works taking place and we hope to welcome you back to our hotel in the near future to see such improvements. Kind regards Chand Hotel Administrator
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Location of the hotel is excellent, close to Metro/Bus stations and to Tesco, no traffic, very quite surroundings. Staff is very very helpful, Eleonora and Edit at the reception desks were our contacts, and they supported in any quieries we had. Rooms are according to the
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Response from Chand T, Manager at Thistle City Barbican, Shoreditch
Responded 4 days ago
Dear Guest Thank you for your review of your stay at Thistle City Barbican. I am pleased you had a wonderful stay with us and found our staff to be helpful and accommodating. I will let the staff members know that they were mentioned! We look forward to welcoming you back in the near future! Kind regards Chand Hotel Administrator
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Lovely quiet rooms in a bustling city hotel. Good reception welcome dispite hotel being very busy. Pool relaxing - not such a pleasant welcome from reception staff in fitness area however as we seemed to be an inconvenience to her day
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Review collected in partnership with this hotel
Response from Chand T, Manager at Thistle City Barbican, Shoreditch
Responded 5 days ago
Dear Guest Thank you for your review of your stay at Thistle City Barbican. I am pleased you had a great hotel experience with us - I apologise for the welcome in Otium Leisure Club and I have taken this feedback to the Manager so this can be dealt with. We look forward to welcoming you back in the near future! Kind regards Chand Hotel Administrator
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Photo provided by managementThistle City Barbican, Shoreditch
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12345653
You can definitely leave your bags securely at reception. I’m sure it may be possible to have an earlier check in, ask upon arrival.
0 votes
Dear Katrina I have emailed you privately and informed you that we are happy to process your refund. My apologies for the delay in getting this to you however it is in process. If you have any questions or would like to discuss this further, please email me at the email address I have already emailed you from before. (My apologies, it does not allow me to leave my email address here). Kind regards and best wishes Chand
0 votes
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Does this hotel provide a iron and ironing board on request?
One is in the room but if not, ask and they will provide
1 vote
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What they said :) Old st is best and goes straight there. Busses run regularly along old st but black cab will cost @£14
0 votes
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Really sorry but I have no idea. We only stayed the night. I would imagine that they are free for guests but I’m sure a quick call to reception would answer your question. Regards C
1 vote
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123456
"Our rooms were located on the main building, I advise to book them as closest to the reception"
"Rooms 1530 or 2427"
"If you are likely to need a wash, go somewhere else."
"2112 had noise from road below or people late in street noisy at 10.30"
"Ask when booking!"
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12345620
PRICE RANGE
$123 - $269 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
thistle city barbican londonthistle city barbican hotel london
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
463
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