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The Tower Hotel

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Traveler (6601)
Room & Suite (2489)
Dining (264)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#520 of 1,170 hotels in London
Location
4.7
Cleanliness
4.2
Service
4.1
Value
3.8
The Tower Hotel is nestled between the River Thames, St Katharine Docks and alongside the World Heritage Site, the Tower of London, boasting unparalleled views of the iconic Tower Bridge. Our location and excellent choice of transport connections put you at the centre of this vibrant city, making it quick, convenient and most importantly, easy to experience the very best of what London has to offer.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
24-hour security
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Harbor View
Bay View
Languages Spoken
English, French
4.0
4.0 of 5 bubbles13,668 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Tower Hotel boasts a prime location that guests love, offering easy access to London's attractions and transport. However, some travelers are critical of the value, feeling the rooms are overpriced and amenities outdated. While the staff's professionalism is often highlighted, issues with noise, air conditioning, and room maintenance have marred the experience for many. The hotel's atmosphere and cleanliness receive mixed reviews, with calls for modernization and improved housekeeping.
Location
Convenient
Atmosphere
Outdated
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Inconsistent
Amenities
Mixed
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13,668Reviews310Q+A100Room tips
Traveler rating
  • 5,761
  • 4,351
  • 1,954
  • 937
  • 667
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José Manuel G wrote a review Feb 2024
1 contribution
The room has amazing views, but the best is the treatment Monserrat gave us at the reception, so kind and helpful, the room is very nice and have all of amenities, and the breakfast is incredible and tasty thank you so much Monserrat for your kind
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Bechir Messaoud, General Manager at The Tower Hotel
Responded 3 weeks ago
Dear Guest Thank you for your 5 star review. I was pleased that you had a positive experience and found the service from Montserrat to be so friendly. We would all be delighted to welcome you back again soon. Best wishes Bechir
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Adventure18192562993 wrote a review Feb 2024
1 contribution
Montserrat at the reception desk is the kindest and most helpful, she made our check-in experience really smooth and gave us great advice to make the most of our stay. The room was clean and comfortable with great river views. Thank you Montserrat!
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Bechir Messaoud, General Manager at The Tower Hotel
Responded 3 weeks ago
Dear Guest Thank you for your 5 star review. I was pleased that you had a positive experience and found the service from Montserrat to be most hrelpful. We would all be delighted to welcome you back again soon. Best wishes Bechir
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
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Callum S wrote a review Feb 2024
1 contribution
Service was top class, wasif on the front desk was exceptional. The bed was extremely comfy and the breakfast was sublime. Will definitely be back when I come for more business trips. Fantastic views of the bridge and of the London skyline. Would highly recommend the hotel to anyone.
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Bechir Messaoud, General Manager at The Tower Hotel
Responded 3 weeks ago
Dear Guest Thank you for your 5 star review. I was pleased that you had a positive experience and found the service from Wasif to be so friendly. We would all be delighted to welcome you back again soon. Best wishes Bechir
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ian R wrote a review Feb 2024
7 contributions7 helpful votes
The young women on reception (Yashwini) went out of her way to get me a great river view executive room which was an upgrade and 3 hours before check-in. Room was really good and included a complementary mini bar. Great service from start to finish, a real credit to one hotel!
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Bechir Messaoud, General Manager at The Tower Hotel
Responded 3 weeks ago
Dear Guest Thank you for your 5 star review. I was pleased that you had a positive experience and found the service to be so friendly. We would all be delighted to welcome you back again soon. Best wishes Bechir
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gerard V wrote a review Feb 2024
4 contributions2 helpful votes
Stayed here for a week for a business trip in Feb 2024. Location at Tower Bridge is great but it really Ends there. Old rooms with lacking amenities. Out of date decor. No minibar, no body lotion, no ice machines on the floors. Very slow elevators. Good daily breakfast at 20£ per day.
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Bechir Messaoud, General Manager at The Tower Hotel
Responded yesterday
Dear Guest Thank you very much for your review and please accept my sincere apologies for the shortfalls you have experienced. I will reach out to you and hope to have the opportunity to discuss this experience in more detail. Kind regards Bechir
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chandarashy K wrote a review Feb 2024
3 contributions
Verg good location near tower london, clean and comfort rooms with nice view of river and tower London. Hotel service is great with staff friendly and very helpful. Price is good and acceptable. I enjoy my stay at the hotel and would recommend.
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Bechir Messaoud, General Manager at The Tower Hotel
Responded 3 weeks ago
Dear Guest Thank you for your 5 star review. I was pleased that you had a positive experience and found the service to be so friendly. We would all be delighted to welcome you back again soon. Best wishes Bechir
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rachel C wrote a review Feb 2024
2 contributions
We love the Tower Hotel! We are returning guests for many years and would not stay anywhere else, from the lovely, friendly welcome on the front desk to the amazing views from the rooms overlooking Tower bridge it is simply the best location in London. The staff in this hotel can not do enough to make your stay special, excellent all round, we will be back!
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jill R wrote a review Feb 2024
6 contributions1 helpful vote
My granddaughter and myself have just returned from a lovely 3 night stay. Staff were lovely and helpful, breakfast very good and rooms clean n. Some parts of the hotel is looking a bit tired but only cosmetic, the only real negative was two lifts out of order for the full stay which during busy times was quite annoying.
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Bechir Messaoud, General Manager at The Tower Hotel
Responded yesterday
Dear Guest Thank you for your review of the Tower Hotel. I was pleased that overall you had a positive experience. We would all be delighted to welcome you back soon. Best wishes Bechir
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sam wrote a review Feb 2024
Andover, United Kingdom2 contributions
The hotel room had a lovely view of the bridge and we got a complimentary bottle of prosecco as it was my 50th Birthday. The breakfast was nice and there was plenty of choice. The location is great there are a lot of restaurants that you can go to of an evening in the area.
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Bechir Messaoud, General Manager at The Tower Hotel
Responded 3 weeks ago
Dear Guest Thank you for your 5 star review. I was pleased that you had a positive experience and had an "excellent stay". We would all be delighted to welcome you back again soon. Best wishes Bechir
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mark s wrote a review Feb 2024
2 contributions
Very nice room, was given free upgrade on arrival which was very nice, spotlessly clean throughout. Use of the mini bar and coffee station.Hotel staff very attentive, defiantly would stay again on next trip. Great view of the bridge as well.
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Bechir Messaoud, General Manager at The Tower Hotel
Responded 3 weeks ago
Dear Guest Thank you for your 5 star review. I was pleased that you had a positive experience and found the service to your liking. We would all be delighted to welcome you back again soon. Best wishes Bechir
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the London area.
PRICE RANGE
$161 - $273 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the tower hotel london, the tower london, hotel thistle, london the tower
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
801
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE TOWER HOTEL - Updated 2024 Prices & Reviews (London, England)