The Tower Hotel
St Katharine's Way, London E1W 1LD England
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About
#515 of 1,209 hotels in London
Location
4.7
Cleanliness
4.2
Service
4.1
Value
3.8
The Tower Hotel is nestled between the River Thames, St Katharine Docks and alongside the World Heritage Site, the Tower of London, boasting unparalleled views of the iconic Tower Bridge. Our location and excellent choice of transport connections put you at the centre of this vibrant city, making it quick, convenient and most importantly, easy to experience the very best of what London has to offer.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
24-hour security
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Marina View
Languages Spoken
English, French, German, Polish
Location
100Great for walkers
Grade: 100 out of 100
77Restaurantswithin 0.3 miles
39Attractionswithin 0.3 miles
St Katharine's Way, London E1W 1LD England
Getting there
Gallions ReachDLR4 min
Tower HillUnderground6 min
Rental CarsSee rental cars from $25/day
13033Reviews295Q+A100Room tips
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Overall, this is a hotel with a great location (across from the Tower of London). It is not a hotel where is it easy to find a taxi, but it is near a Tube station. We stayed at this hotel beause it was part of a tour. The room was fine, and the morning breakfast had a nice variety. The only negative was when we checked in. We were early (which we knew we would be based on our flight). Our room was not ready, but there was a very hard sell for us to upgrade to a room that was available. I had to be quite assertive to get the person to stop pushing me to spend over 200 pounds more. This happened to at least one other couple with the tour.
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Do not let them try to upsell you a room when you check in.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bechir Messaoud, General Manager at The Tower Hotel
Responded yesterday
Dear Guest Thank you for your review of the Tower Hotel. I was pleased that overall you had a positive experience. We would all be delighted to welcome you back soon. Best wishes Bechir
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very dated rooms and just manageable bathrooms with mold around the bath/shower. The bed was comfortable, pillows were not however. Unfortunately noise from above including slamming doors and scraping furniture meant sleep was interrupted also.
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Review collected in partnership with this hotel
Date of stay: June 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bechir Messaoud, General Manager at The Tower Hotel
Responded yesterday
Dear Guest Thank you very much for your review and please accept my sincere apologies for the shortfalls you have experienced. I will reach out to you and hope to have the opportunity to discuss this experience in more detail. Kind regards Bechir
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I would like to express my appreciation and gratitude to Kadigia Sahel, the hotel receptionist. As a highly professional, she greeted me in the most wonderful way. Not only she checked me into a great room with the fantastic view, she also added a complimentary breakfast for the duration of my stay and even arranged a bottle of red wine as the hotel present for my birthday. Kadigia is an amazingly friendly, wonderful and energetic person. She is willing to do her best to make your stay pleasant and unforgettable! I will highly recommend the Tower hotel to all my friends and will always mention Kadigia Sahel! Thank you, Yelena.
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Date of stay: May 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bechir Messaoud, General Manager at The Tower Hotel
Responded yesterday
Dear Guest Thank you for your 5 star review. I was pleased that you had a positive experience and found the service from Kadigia to be excellent. We would all be delighted to welcome you back again soon. Best wishes Bechir
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great service, perfect location, nice rooms. Madame Montserat was super! We had a great stay with our seven colleagues. Beds were perfect and breakfast too. View at the Tower Bridge was beautiful. Great stay!
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Date of stay: June 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bechir Messaoud, General Manager at The Tower Hotel
Responded yesterday
Dear Guest Thank you for your 5 star review. I was pleased that you had a positive experience and found the location to be perfect. We would all be delighted to welcome you back again soon. Best wishes Bechir
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel has every appearance of being a high-class establishment, but that is a bit deceptive. On the credit side, our room was kept very clean by a wonderful lady from Romania. The downside was that the temperature was showing as 26 deg C (too warm) and this could not be changed. the AC system was unalterable and defunct. This appeared as a common problem throughout the hotel. Their solution was the provision of electric fans for rooms along our corridor. The en-suite bathroom's air extraction system was not working either (with predictable results!) On the TV, of all the available BBC channels only one worked (BBC2). Days and nights were disturbed by the loud banging of bedroom doors (all fitted with restrainers that didn't work). Strangely (for a hotel of this size) the Bar was only open after 5 pm. We used it only once. It had all the charm of a disused warehouse and we were charged £28 for a glass of Chardonnay and a pint of Guinness. We bought them at the bar, and the price charged was greater than that shown on the drinks list. When we queried this we were told there was a Service Charge added. Perversely, the story was that had we sat at a table and been waited on there would have been no Service Charge. That seemed a kind of Alice-in-Wonderland logic. To be fair, all the staff we encountered were wonderful, polite, and helpful, and in response to our various complaints about facilities, we were given a complimentary breakfast for two days; and they were very good breakfasts.…
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Date of stay: June 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Other hotels are available.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bechir Messaoud, General Manager at The Tower Hotel
Responded 3 days ago
Dear Guest Thank you very much for your review and please accept my sincere apologies for the shortfalls you have experienced. I will reach out to you and hope to have the opportunity to discuss this experience in more detail. Kind regards Bechir
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What can i say!! this hotel was our most go to hotel in London, when we go down and stay... But i can say we will not be going again!! The last time we went the staff were so friendly and bent over backwards to help us and make our stay fantastic.... this time it seemed like they could not be bothered!! ...the staff need some training in customer service and manners...its a real shame as its location is fantastic... next to tower bridge, from a customer who remembers as it was 😢
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bechir Messaoud, General Manager at The Tower Hotel
Responded 3 days ago
Dear Guest Thank you very much for your review and please accept my sincere apologies for the shortfalls you have experienced. I will reach out to you and hope to have the opportunity to discuss this experience in more detail. Kind regards Bechir
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My granddaughter and I had an excellent stay at the Tower Hotel. Staff are excellent, caring and very helpful. Excellent location next to Tower Bridge, what a great view whilst eating your breakfast. Highly recommend booking in for breakfast as there is a wide variety of food to choose from to help you start your day in a good way. Walking distance to Tower of London, Hop on Hop off buses, the Tube and boat rides on the Thames. Rooms are serviced each day and are a nice size to stretch out and relax. I would like to say a big thank you to the Concierges who helped us book our outings for the day, nothing was too much trouble for them and I loved their sense of humour. I would definitely return to the Tower Hotel next time I am back in London.
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Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bechir Messaoud, General Manager at The Tower Hotel
Responded 4 days ago
Dear Guest Thank you for your 5 star review. I was pleased that you had a positive experience and found the location to be excellent. We would all be delighted to welcome you back again soon. Best wishes Bechir
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing location and views. Everything you could need is within easy reach. The hotel is clean, comfortable and well managed. The staff are very friendly and knowledgeable. The food was great, both breakfast and evening meal. This was our second stay here and we will definitely be back
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bechir Messaoud, General Manager at The Tower Hotel
Responded 4 days ago
Dear Guest Thank you for your 5 star review. I was pleased that you had a positive experience and found the location to be amazing. We would all be delighted to welcome you back again soon. Best wishes Bechir
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Location fantastic view’s beautiful .. was sold on arrival upgrade to queen bed to find two beds /mattresses pushed together 😂 hotel in general worn and grubby, staff indifferent Things broken in room ie handles missing from drawer , ironing board broken, electric plug socket in wall not working ,telephone doesn’t connect to reception or concierge? Apart from the location and view offers nothing a premier inn can’t top
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Date of stay: June 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bechir Messaoud, General Manager at The Tower Hotel
Responded 4 days ago
Dear Claire Thank you for your review. I was pleased that at least you found the location to be fantastic. I do apologise that the rest of the hotel did not meet your expectation and for the inconvenience this caused. Thank you again for the feedback. Best wishes Bechir
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We absolutely loved staying here, and our view of the Tower Bridge was incredible!! We spent more time in a hotel room than we ever have on vacation, and our friends joined us to enjoy the view as well. We were also grateful that the Velocity restaurant was still open and serving food after 9pm -- not as common as you'd think in London!
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bechir Messaoud, General Manager at The Tower Hotel
Responded 4 days ago
Dear Guest Thank you for your 5 star review. I was pleased that you had a positive experience and found the views to be incredible. We would all be delighted to welcome you back again soon. Best wishes Bechir
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$172 - $295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the tower hotel london, the tower london, hotel thistle, london the tower
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
801
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Claim Your ListingTHE TOWER HOTEL - Updated 2023 Prices & Reviews (London, England)
Frequently Asked Questions about The Tower Hotel
Which popular attractions are close to The Tower Hotel?
Nearby attractions include Tower Bridge (0.1 miles), Tower of London (0.2 miles), and Ceremony of the Keys (0.3 miles).
What are some of the property amenities at The Tower Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Tower Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Tower Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to The Tower Hotel?
Conveniently located restaurants include All Bar One Butlers Wharf, VICINITY, and Emilia's Crafted Pasta (St. Katharine Docks).
Are there opportunities to exercise at The Tower Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Tower Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Tower Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Tower Hotel?
The staff speaks multiple languages, including English, French, German, and Polish.
Are there any historical sites close to The Tower Hotel?
Many travelers enjoy visiting Churchill War Rooms (2.4 miles), Houses of Parliament (2.3 miles), and Tower of London (0.2 miles).
Does The Tower Hotel have any great views?
Yes, guests often enjoy the harbor view available here.