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DoubleTree by Hilton Hotel London - Marble Arch

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4 Bryanston Street Marble Arch, London W1H 7BY England
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Traveler (297)
Room & Suite (154)
Dining (21)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel London - Marble Arch
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#659 of 1,196 hotels in London
Location
4.7
Cleanliness
4.3
Service
4.1
Value
3.7
GreenLeaders Gold level
Welcome to the DoubleTree by Hilton Hotel London - Marble Arch, located in the heart of the West End just steps from Oxford Street, Marble Arch, Hyde Park and the Marble Arch Station on the Central Line. Enjoy proximity to the shoppers' paradise of Oxford Street, Regent Street and Bond Street as well as famous landmarks such as Madam Tussauds. Our friendly staff will greet you with a delicious DoubleTree chocolate chip cookie upon arrival. This London hotel, housed in a historic 18th century building, was recently refurbished to include modern contemporary interiors. Work out in our newly refurbished fitness center, 6am - 9pm, or unwind in a comfortable guest room. Stay connected with WiFi or refresh in the stylish bathroom with rain shower, speakers and mist mirrors. Relax on a comfortable bed as you watch a movie on the 40-inch HDTV. Upgrade to a luxurious suite for additional space and amenities, including a separate living area. Complimentary WiFi is available in public areas of our London hotel. Hold a business or social event at the DoubleTree by Hilton Hotel London - Marble Arch, which offers a complimentary 24-hour business center and eight flexible and modern conference spaces. Start each day with a delicious breakfast at our extensive buffet and unwind each evening with a drink in our Indigo Lounge Bar. Enjoy a casual meal in our on-site Indian fusion restaurant, Fire & Spice, or indulge in fine dining at Texture, our superb Michelin Star Restaurant.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Concierge
Non-smoking hotel
Wifi
Paid internet
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:Hilton Honors Discount
1969Reviews21Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Adel K wrote a review Aug 2022
London, United Kingdom7 contributions4 helpful votes
I stayed for one night at this hotel and unfortunately it was a terrible experience. The room was very small and the hotel did not have proper personnel to provide services. For example, there was no one to service the bar in the lobby and it took until 4:30pm for the room to be ready for check-in. During the night, you can hear other rooms and people walking around the hallway.
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Date of stay: August 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Wendy M wrote a review Jul 2022
27 contributions20 helpful votes
Hotel's Favorite
From the minute we walked into this hotel until the day we left we could not fault anything about this hotel. We were greeted each time by the staff at the front desk and the concierge. The breakfast staff and house keeping staff were all friendly and very helpful. Breakfast was a buffet but you could ask for omelette, fried or poached eggs or pancakes. Rooms were cleaned daily and coffee etc replenished also. Free hot chocolate cookie on arrival. This hotel is in a great location and we would definitely stay here again when in London.
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Date of stay: July 2022Trip type: Traveled as a couple
Room Tip: No parking but lots of taxis available.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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788asimr wrote a review Aug 2022
3 contributions1 helpful vote
They dont give you points, even u paid the bills from ur credit card , they change the name form bookings by themselves and let u suffer I even paid extra for the 2x points bookings but they don't seemed to bother by this And give u 5000 points as a charity when u stayed for 10 days Unprofessional customer service of hilton and extremely worse experience
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Review collected in partnership with DoubleTree by Hilton
Date of stay: July 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dr Kay wrote a review Aug 2022
Nottingham, United Kingdom13 contributions21 helpful votes
The hotel is very dated and housekeeping service is left very much to be desired. However, the front office and the Concierge Mr Maroun are very professional and hold high standards in delivery of their service.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nadeem786 wrote a review Jul 2022
Manchester, United Kingdom1000 contributions181 helpful votes
+1
No recognition as diamond member, no upgrade to the queen room that was booked. Check in robotic but given a cookie. Had to ask about breakfast - which is a restaurant down the stairs opposite reception. Found the room small - but that’s London obviously. No issues with WiFi not hot water to be fair. Standard fare in restaurant. Served tea coffee at table. Pleasant enough welcome with one person tidying up. Lots to eat and drink round the area as Oxford street and Edgware Road close by. I tried Roti Chai across the road. Did the job for my meeting nearby. Wasn’t cheap at £340 for the night - probably full or thereabouts.
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Julian W wrote a review Jul 2022
1 contribution
Room not ready several hours after 15:00 check in time with no provisions in place. Couldn’t care less attitude from the staff including the manager and to follow up having left items in the room and requested they be sent on it seems some of the staff operate a finders keepers policy, AVOID!
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Christine S wrote a review Jul 2022
Southampton, United Kingdom1 contribution
Returned to the hotel at 10.50pm having been out at a concert. Asked for a small jug of milk as I really wanted a nice cup of tea with some fresh milk. Informed the kitchen had closed! Having paid £300 for a room only I was astounded! The Concierge was helpful and went to try and get some, no luck. WOULD NOT RECOMMEND!
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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herrera2022 wrote a review Jun 2022
San Francisco, California1 contribution
Overall friendly and helpful staff. Excellent customer service specially by Nathaly in the restaurant/breakfast room and Sekander Ew--concierge. They both go out of their way to make sure your needs are met. Cleaning staff is also very responsive and helpful. Hotel is centrally located and accessible to many attractions by walking and/or public transportation. Lots of good restaurants and shops near by!
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Review collected in partnership with DoubleTree by Hilton
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anup Sarin, General Manager at DoubleTree by Hilton Hotel London - Marble Arch
Responded Jun 29, 2022
Good Morning, Thank you for taking a moment to share your experience. I am happy to hear you found the location, food & service provided by Nathalie, Maroun & Housekeeping to your liking. We look forward to welcoming you back to our hotel in the not too distant future! Kind regards, Anup
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
traveloque wrote a review Jun 2022
Jakarta, Indonesia56 contributions59 helpful votes
Great location with small room, facilities were average compared to 4 stars hotel, breakfast was very average, not many variety of foods, staff was very kind and helpful. meanwhile, room has no view, in particular my room. however the location was quite superb, and walking distance to nearest shopping center.
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Date of stay: April 2022
Rooms
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anup Sarin, General Manager at DoubleTree by Hilton Hotel London - Marble Arch
Responded Jun 29, 2022
Good Morning, Thank you for taking a moment to share your experience. I am happy to hear you found the location to your liking. Your feedback regarding breakfast is being discussed with our Head Chef and necessary action will be taken. Sincere apologies for your experience. We look forward to welcoming you back to our hotel in the not too distant future! Kinder regards, Anup
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vedder13 wrote a review May 2022
Hove, United Kingdom93 contributions62 helpful votes
Stayed here for 2 nights with my elderly mother. Staff were all so nice and helpful, really couldn’t fault any of them. Location is great, 2 mins walk to Marble Arch tube. Rooms were tiny and very dated. The bathroom didn’t have a bath mat and was quite hazardous for my mum getting in and out the shower. We didn’t have the £18 breakfast , but there is a takeaway Costa Coffee directly opposite.
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Date of stay: May 2022Trip type: Traveled with family
Room Tip: Costa coffee opposite and a pub!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Anup Sarin, General Manager at DoubleTree by Hilton Hotel London - Marble Arch
Responded Jun 29, 2022
Good Morning, Thank you for taking a moment to share your experience. I am happy to hear you found the staff & the service provided by them to your liking. Your feedback regarding room has been noted and is being addressed with Head Housekeeper. We look forward to welcoming you back with your Mum to our hotel in the not too distant future! Kind regards, Anup
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$269 - $384 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western london, london best western, mostyn hotel london
LOCATION
United KingdomEnglandLondonMarylebone
NUMBER OF ROOMS
122
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Frequently Asked Questions about DoubleTree by Hilton Hotel London - Marble Arch
Which popular attractions are close to DoubleTree by Hilton Hotel London - Marble Arch?
Nearby attractions include Wallace Collection (0.2 miles), Animals in War Memorial (0.2 miles), and St. Christopher's Place (0.3 miles).
What are some of the property amenities at DoubleTree by Hilton Hotel London - Marble Arch?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at DoubleTree by Hilton Hotel London - Marble Arch?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel London - Marble Arch?
Yes, parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel London - Marble Arch?
Conveniently located restaurants include TOKii, Steak And Lobster Marble Arch, and Hard Rock Cafe Oxford Street.
Are there opportunities to exercise at DoubleTree by Hilton Hotel London - Marble Arch?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel London - Marble Arch?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel London - Marble Arch offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to DoubleTree by Hilton Hotel London - Marble Arch?
Many travelers enjoy visiting Churchill War Rooms (1.5 miles), Tower of London (3.5 miles), and Houses of Parliament (1.7 miles).
Is DoubleTree by Hilton Hotel London - Marble Arch accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.