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    DoubleTree by Hilton Hotel London - Marble Arch

    4 Bryanston Street | Marble Arch, London W1H 7BY, England
    +1 855-331-4754
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    2/5/2018 2/6/2018
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     4 people are viewing this hotel
    $236
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    Traveler (189)
    Room & Suite (87)
    Dining (8)
    Overview
    • Excellent39%
    • Very good36%
    • Average16%
    • Poor5%
    • Terrible4%
    Travelers talk about
    “oxford street” (283 reviews)
    “double tree” (61 reviews)
    “mostyn hotel” (17 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    4.0 Star Hotel
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    Rooms
    Feb 5Feb 6
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,626)
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    1 - 5 of 1,350 reviews

    Reviewed 5 days ago

    Tiny room, much like most London hotels. Poor service, much like most London hotels. Weirdest shower setup I’ve ever seen and lots of empty promises from staff to make it right that never got fulfilled. Hmm.More

    Review collected in partnership with DoubleTree by Hilton
    Thank Gareth W
    Response from Nicole-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel London - Marble ArchResponded 3 days ago

    Dear Gareth, Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback, and we’re very sorry you were unhappy with the shower setup. Guest feedback is incredibly important to us and we would like...More

    Hotel's Favorite
    Reviewed December 14, 2017

    I've written a number of reviews of this property but when you find a place that works it's hard not to provide feedback. My wife and I have been staying at this hotel for years both because of its location and the quality of the...More

    1  Thank JRinLexington
    Response from Kim S, Director of Sales at DoubleTree by Hilton Hotel London - Marble ArchResponded 4 weeks ago

    Dear JRinLexington Hello again and thank you very very much once again for this fabulous review. Thank you for all the positive and thank you for mentioning the thing we can improve - we will certainly look in to it! Looking forward to your next...More

    Reviewed 1 week ago via mobile

    Provided with a disabled room on the ground floor, literally IN the main lobby. No lobby between this and my room, so I can hear every phone ring, every conversation from the reception staff. Very poor, plus I appear to be next to the luggage...More

    1  Thank 784anonymous
    Response from Nicole-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel London - Marble ArchResponded 1 week ago

    Dear 784anonymous, Thank you for your review. I apologize that you were not happy with your room assignment during your recent trip. We strive to accommodate all reservations but occasionally cannot meet every room request. We hope you will consider giving us a second chance...More

    Reviewed 1 week ago via mobile

    I recently stayed at your hotel where upon leaving I was approached by the concierge asking if I'd like a car to the airport and quoting me £80 there are Black Taxis always usually parked directly outside the hotel on a taxi rank and this...More

    1  Thank GJWNIZE
    Response from Nicole-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel London - Marble ArchResponded 1 week ago

    Dear GJWNIZE, Thank you for your comments. Our hotel offers transportation alternatives to help guest reaching our closest airports, in an effort to provide as much assistance as possible. Fares might also change according to traffic and other factors. We then leave the decision to...More

    Reviewed 1 week ago

    This was the first time we’d stayed at this hotel and we received a friendly welcome from all the staff. For its location it was very reasonably priced. Our room, although small but it is central London, was very well presented, very clean and quiet....More

    1  Thank LSC22
    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $184 - $353 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Green Hotel in London
    • #254 Business Hotel in London
    • #310 Luxury Hotel in London
    • #327 Romantic Hotel in London
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton EMEA, Expedia, Booking.com, Orbitz, Agoda, Travelocity, Hotels.com, Priceline, getaroom.com, HotelQuickly, TripOnline SA and Cancelon so you can book your DoubleTree by Hilton Hotel London - Marble Arch reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • Marylebone
    • Also Known As
    • Best Western London ,
    • London Best Western ,
    • Mostyn Hotel London ,
    • DoubleTree By Hilton Hotel London - Marble Arch England
    Add Photo Photos
    Traveler (189)
    Room & Suite (87)
    Dining (8)
    Hotel & Grounds (99)
    Bathroom (21)
    Business Center & Event Rooms (1)
    Nearby
    Marylebone
    Marylebone offers what so many London neighborhoods
    cannot: a village feel coupled with urban convenience.
    Much of its success rests in its location. Wedged
    between the northeastern corner of Hyde Park and the
    southern end of Regent's Park and with a number of
    Tube stations within easy reach, Marylebone is as
    pedestrian friendly as Central London gets. The
    bustling shopping mecca of Oxford Street separates it
    ...More
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    Ask a question
    Questions & Answers
    sueincj2015
    August 28, 2017|
    AnswerShow all 3 answers
    Response from Jerome B | Reviewed this property |
    The Heathrow Express terminates at Paddington Station. To the hotel you can either take a taxi (approx 10 minutes, will cost you 10 £ for a cab) or take a bus (approx 20 minutes, 1,5£ per person). Busses 7 and 23 will bring... More
    1
    Vote
    JulieNica
    May 23, 2017|
    Answer
    Response from bryan i | Reviewed this property |
    Hi Julie It's well within walking distance About a twenty minute stroll from soho Through Leicester Square and Piccadilly Really well situated Enjoy your trip
    1
    Vote
    Tota1118
    April 21, 2017|
    AnswerShow all 7 answers
    Response from Will B | Reviewed this property |
    Yes, there is a lift, however if climbing stairs is a problem at all you should request a room where access does not require steps. Some hallways that do have steps to access rooms. It's a great hotel.
    2
    Votes
    Room Tips
    "Try not to stay here is my advice."
    Read review
    "Some rooms require climbing steps after exiting the lift. Ask if this is an issue."
    Read review
    "Don't stay here"
    Read review
    "Check the bed and the bathroom are both clean!"
    Read review
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