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Hilton London Metropole

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225 Edgware Road, London W2 1JU England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2163)
Room & Suite (225)
Dining (216)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 09/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton London Metropole
Updated 09/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#871 of 1,157 hotels in London
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Just 10 minutes' walk from the West End and Oxford Street and a 10 minute tube ride from Westfield Shopping Centre, the Hilton London Metropole hotel is the ideal destination for the business and leisure guest. All Hilton London Metropole hotel rooms offer wireless internet access. Choose an Executive Room or one of our Suites for complimentary Executive Lounge access. Wireless internet access is available free of charge in all public areas of the hotel.
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Full view
Property amenities
Parking
Free internet
Indoor pool
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Conference facilities
Banquet room
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Taxi service
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Coffee / tea maker
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Hotel links
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6,767Reviews120Q+A100Room tips
Traveler rating
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Popular mentions
Sidji wrote a review Dec 2020
London, United Kingdom4,281 contributions435 helpful votes
I have read a few reviews saying the the hotel is a little dated. However the hotel is being modernized and renovated atm so surely that is natural in the run up to a transition. I have given 5 stars because the hotel represents excellent value, big rooms in the heart of london and the staff are lovely, management, front desk, and even the house maids. For this price point you won’t find better value especially if you can get a family superior room (has a living area with a sofa bed by the window area of your room) which is easily large enough for a family of two adults with small kids. You can also use the pool everyday provided you book your slots in advance. Will be recommending for families traveling to London with plenty of shops and restaurants on your doorstep.
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Date of stay: December 2020Trip type: Traveled with family
1 Helpful vote
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Skylarc24 wrote a review Nov 2020
London, United Kingdom72 contributions91 helpful votes
Hotel's Favorite
Stayed over the weekend as a treat for my parents . Upon checking-in we had bit of a hard time locating the hotel entrance as the regular main entrance has been shut due to on-going refurbishment. We booked 2 Twin Bed rooms and was generously upgraded to 2 Queen Beds for both rooms. The rooms were spacious and presentable. We had two different views of our room, one room is facing Wembley Stadium side and the other room was facing Hyde Park/Park Lane side. Due to on-going refurbishment, the Executive Lounge has been relocated at the Monarch Suite on the first floor same as their bar/restaurant. As an alternative for Executive Lounge, we were offered 2 complimentary alcoholic drinks per adult plus a bento box that contains some items to nibble plus non-alcoholic drinks which are available to serve all day. Breakfast was also served in the Monarch Suite from 7am onwards. During our two night stay in the hotel we were unsuccessful to book a slot to use the swimming pool. As an advice, it is strongly recommended to book a slot the moment you made the hotel reservations confirmed to avoid any disappointment. Over-all we were satisfied and enjoyed the Halloween weekend stay in Hilton London Metropole. We will be back and hopefully by then, the hotel refurbishment is done.
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Date of stay: October 2020
Rooms
Service
Sleep Quality
3 Helpful votes
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hannnahloulou1985 wrote a review Dec 2020
Worthing, United Kingdom28 contributions19 helpful votes
We planned this visit as a surprise For our kids. We particularly picked this hotel due to the ability to drive and park on site. Plus the swimming pool. Don’t pay the hotel rate for parking download just park and use that. Much cheaper. We called in advance to book our swimming places as this was a big factor for the kids, not sure what happened but they hotel lost our booking and were then fully booked. So say it ruined the trip is too dramatic but defiantly was a big upset. They had no remaining slots so no option but to loose the ability to swim. We had two adjoining rooms as a family of 5. Nice size and yes a bit dated and furniture worn but we weren’t in the room for long. The beds were awful, kept hearing springs ping. The rooms were freezing we couldn’t not get the heating to work and had to ask for extra blankets. We couldn’t get the temp above 18. When we stayed so did a load of partying guest and we were woken to fights outside our room for about an hour, we called security and they did attend. Woke the kids up and everything but not the hotels fault. The breakfast was good in terms of selection. But the service was very very slow. We had to ask 3 times to get tea/coffee/sugar. Kids enjoyed it. The tube is so close and you are on a main line which makes it very handy to get into london. We walked through Hyde park to Buckingham park, took about an hour but safe and kids enjoyed the space.
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Date of stay: December 2020Trip type: Traveled with family
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JDLB wrote a review Nov 2020
Sutton, United Kingdom2 contributions
We were very kindly upgraded - made our anniversary. The staff were fantastic. Everything was covid safe. We love the Edge Bar- amazing drinks! Will definitely stay here again when we come back to London! Thanks Team!!
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Date of stay: November 2020Trip type: Traveled as a couple
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Miss Baker wrote a review Oct 2020
9 contributions3 helpful votes
+1
Visited Hilton Metropole London over October half term, I’m actually still here. The only decent thing I’ve found is the reception, everything else is dated and dirty, my children actually said we should have gone to Premier Inn
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Date of stay: October 2020Trip type: Traveled with family
3 Helpful votes
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PRICE RANGE
$133 - $358 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton london metropole hotel london, hilton metropole london, london hilton
LOCATION
United KingdomEnglandLondonPaddington / Maida Vale
NUMBER OF ROOMS
1059
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Frequently Asked Questions about Hilton London Metropole
Which popular attractions are close to Hilton London Metropole?
Nearby attractions include Alexander Fleming Laboratory Museum (0.2 miles), The Monkey Puzzle (0.2 miles), and Rolling Bridge (0.2 miles).
What are some of the property amenities at Hilton London Metropole?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton London Metropole?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton London Metropole?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton London Metropole?
Yes, parking is available to guests.
What are some restaurants close to Hilton London Metropole?
Conveniently located restaurants include L'Angolo Bianco, Zonzo Restaurant, and Lord Wargrave.
Are there opportunities to exercise at Hilton London Metropole?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Hilton London Metropole?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton London Metropole offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Hilton London Metropole?
Many travelers enjoy visiting Churchill War Rooms (2.1 miles), Tower of London (4.1 miles), and Houses of Parliament (2.4 miles).
Is Hilton London Metropole accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.