HILTON LONDON METROPOLE $145 ($̶2̶9̶3̶) - Updated 2019 Prices & Hotel Reviews - England

3.5

Very good

6,244 reviews

#763 of 1,118 hotels in London

Location

Cleanliness

Service

Value

GreenLeaders Silver level

Just 10 minutes' walk from the West End and Oxford Street and a 10 minute tube ride from Westfield Shopping Centre, the Hilton London Metropole hotel is the ideal destination for the business and leisure guest. All Hilton London Metropole hotel rooms offer wireless internet access. Choose an Executive Room or one of our Suites for complimentary Executive Lounge access. Wireless internet access is available free of charge in all public areas of the hotel.

Full view

Property amenities

Pool

Restaurant

Room service

Fitness Center with Gym / Workout Room

Free Internet

Bar/Lounge

Banquet Room

Breakfast Available

Business Center with Internet Access

Concierge

Conference Facilities

Dry Cleaning

Heated pool

Indoor pool

Laundry Service

Meeting rooms

Multilingual Staff

Non-smoking hotel

Paid Internet

Paid Wifi

Public Wifi

Wheelchair access

Room features

Air conditioning

Minibar

Refrigerator in room

Accessible rooms

Non-smoking rooms

Suites

Good to know

HOTEL CLASS

Hotel links

Visit hotel website

Special Offer:Summer Sale is Now on!

Hotel deals

Full view

100Great for walkers

123Restaurantswithin 0.3 miles

13Attractionswithin 0.3 miles

Contact

225 Edgware Road, London W2 1JU England

+1 800-445-8667

Getting there

London City Airport10 mi

Heathrow Airport13 mi

Edgware Road2 min

Marylebone7 min

See all nearby hotels

Nearby restaurants

See all nearby restaurants

Nearby attractions

Alexander Fleming Laboratory Museum

5 minSpeciality Museums

The Monkey Puzzle

5 minBars & Clubs

The Grosvenor Victoria Casino London

5 minCasinos

Rolling Bridge

5 minBridges

See all nearby attractions

6,244Reviews

113Q+A

100Room tips

Great Hotel

We stayed at this hotel for two night we had a nice suite on the 10th floor overlooking London. The suite had a big terrace, however, I was not able to go outside because of health and safety! So every time in wanted to go out, it was another ride in a glass lift, at a quick look at the people swimming in the poll. Our room was very clean with a good size bed with nice sheets and pillows. A large bathroom with a bath and a walk-in shower, not that I tried it, but the family did. We had a nice sitting room with a big sofa and chair with a footstool and a dining table and another bathroom. We enjoyed our stay very much. Best of all was having my own door hanger to let housekeeping know I was on guard.…

Date of stay: April 2019

Rooms

Location

Service

Trip type: Traveled with family

Hotel's Favorite

Great location. Great hotel

We have stayed in this hotel three times since my son moved to London. Previously we have only stayed one night this time we stayed two. On all occasions we have never had a bad room . On our last stay we were on the seventeen floor and the room had been refurbished we were told on check in. We had similar rooms on the previous stays we have always been in The tower block. We find this hotel very convenient as we can park our car at reasonable weekend rates. It twenty five pounds per day on a weekend. The location is perfect .Directly opposite Edgware road tube station. This is very convenient for all siteseeing and trips to the theatre. We love the fact it is only 15 minutes walk to Hyde Park and Oxford street. Our experiences have always been good. The breakfast is plentiful and there is a lot of choice. It is usually very busy at breakfast and sometimes there is a queue to get in. However this weekend when we were there for two days there were no queue s and the service was very good. We have had drinks in the edg bar which is very nice . Overall we find this hotel perfect for our needs. We love it for convenience location service and ambience.…

Date of stay: May 2019

Rooms

Location

Service

Trip type: Traveled with family

Convenient location, comfortable family room for 4

Overall was very pleased with the hotel. Once you understand the location in relation to the different Underground stops then you realize it is in a very convenient location to all the attractions. The buffet was extensive offering a variety of foods but was kind of busy when we went. Staff were friendly, beds were comfortable and overall clean. Bed linen strangely does not have flat sheet between the mattress sheet and the comforter so assume the comforter covers are clean for every visit. My daughter liked the daily shortbread cookies in the room and I enjoyed making tea whenever I wanted. My husband liked the location close to Hyde Park for running. Surprisingly the room was very quiet given that it is next to busy roads. We slept well in the 2 queen beds which is really hard to find in London.…

Review collected in partnership with Hilton Hotels & Resorts

Date of stay: June 2019

Value

Rooms

Location

Cleanliness

Service

Sleep Quality

Trip type: Traveled with family

Stay Away

Having completed our first night and first breakfast here, I would strongly encourage you to stay elsewhere. We are staying in the west tower, which looks like a hospital converted to a hotel. This tower has the family superior rooms, which has 2 queen beds and a sofa bed. Nice setup, but the room has no mini fridge, and a fridge is apparently unavailable for us. Not a fridge to be found in the entire hotel. The girl at the front desk, Iman, could not accommodate my husband by putting 4 bottles of water (Hilton provided) in a fridge anywhere in the hotel for us to take with us the next day before starting our tour. After 10 mins of back and forth, her coworker from another station finally leaned over and said “why don’t you just give them a voucher to get cold water from the restaurant”. Genius! Room beds are hard, air conditioning leaves one side of the room hot and the other side freezing, and there is no shaving/makeup mirror, so be prepared to use London’s natural lighting by the window. Bathroom is old, very hospital like. Breakfast is included and an epic disaster of a buffet, with children’s fingers in the food and no sanitary guards. Having paid $400+ US per night, I’d suggest you find a better, smaller hotel to spend your money. We are Honors Gold, and completely disappointed in this hotel. …

Date of stay: June 2019

Trip type: Traveled with family

Dear beachlover2329, We are very sorry to read that you have been disappointed with your stay so far. We will always strive to make it right so that you can enjoy a the rest of your stay with us and so we would really like you to get in touch with our Guest Relations Team, at their desk in the lobby, to discuss your concerns and the options we have to resolve these. We very much hope that the remainder of your stay is comfortable. Sincerely, The Management Team

Poor Customer Experience

My employer booked a conference in this hotel for a few days, so we also booked most of the rooms. I needed to extend my stay (arriving a day earlier) due to no flight availability in the original planned arrival. Unfortunately there were no rooms available, which is understandable. What I don't understand is that they charged me for the whole sum. Not only this is poor customer experience, but a poor business decision as well. Had they been more flexible, I would be glad to come again - on my own dime.…

Date of stay: June 2019

Value

Location

Service

Dear merilohi, We can usually pride ourselves on our friendly, professional service and with allowing our guests to enjoy a hassle-free stay and so your comments are a concern to us. We will certainly be investigating and addressing your feedback with the team and we are very sorry that this tainted your experience. We are grateful for your feedback, allowing us to monitor our standards, and we hope to be able to welcome you back soon. Sincerely, The Management Team

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PRICE RANGE

$166 - $396 (Based on Average Rates for a Standard Room)

ALSO KNOWN AS

hilton london metropole hotel londonhilton metropole londonlondon hilton

LOCATION

United KingdomEnglandLondonPaddington / Maida Vale

NUMBER OF ROOMS

1059

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Hilton London Metropole Hotel, England

Hilton London Metropole

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