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Hilton London Metropole

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#586 of 1,078 Hotels in London
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Hilton London Metropole
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3,895 Reviews from our TripAdvisor Community

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Showing 3,223: English reviews
Melbourne, Australia
Reviewed yesterday NEWvia mobile

I was pleased with my free upgrade to the Johnson Suite, which was well appointed. The Executive Lounge was ok, but small. I was disappointed that the location for breakfast was not highlighted, as we ate in the overflow area which was very busy and we had to wait quite some time to be seated and served. It was ok...

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Helpful?
Thank samanthac264
Brisbane
Reviewed yesterday NEW

Let us start with the positives. The room was pleasant enough - clean, comfortable bed and quite spacious for that part of London (King size room) and well priced at 200 pounds a night on HHonors. Staff helpful. Now, the real negative (and I know this may be a foible..). The hotel was first built in the 70s and now...

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Thank BrisBW
Reviewed yesterday NEWvia mobile

I am a gold member of the Hilton honours frequent guest scheme. I have also stayed at this place every week for the last month. So Hilton know who I am. On check in the lady at reception thanked me for my loyalty etc AND THEN ASKED FOR PROOF OF ID! The inconsistency is baffling. Then she asks for a...

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Helpful?
Thank Colm M
derby
Reviewed yesterday NEWvia mobile

This isn't the first time at this hotel and again it didn't disappoint. We opted for deluxe room and had a room on the 17 floor with a distant view of the winter wonderland in Hyde park. The room was immaculate, clean well presented and looked like a recent refurb. Check in was quick and painless and breakfast was varied...

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1Thank hanzdatdodishes
Dubai
Reviewed yesterday NEW

Well... as a Platinum/Diamond member of the HHonors program, and having earned that with close to 100 nights stay this year in New York with them, I expected good things from this stay, but was somewhat disappointed. The problems started at checkin - was told I could not be upgraded as I had requested a cake to be in the...

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Helpful?
Thank Shaun B
Warminster, United Kingdom
Reviewed yesterday NEW

I was pleasantly surprised that a city centre hotel could be so good. I got a very good rate through the Hilton website. The hotel is across the road from the tube, so no issues getting to/from the hotel. The room I was allocated was very modern and spacious for being in the city centre. I had no issues with...

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Thank Berkshire_UK
Edinburgh, United Kingdom
Reviewed 2 days ago NEW

Three of us enjoyed a weekend visit to London, and found Hilton Metropole to be an excellent base. Access from Heathrow is fast, it's within walking distance of great shopping area, and the service in every area of the hotel was of a very good standard - efficient yet also friendly. Particular mention must be made of Luke, a waiter...

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Thank Douglas0504
Texas
Reviewed 2 days ago NEW

The staff, the front desk and concierge staff, are excellent. This is a busy place. It is walking distance from Paddington station, off Heathrow Express. It's about a 15 minute walk. Walk is possible for kids as well. Location is really good. There are choices for eating, souvenirs, and easy access to Underground. Taxi's available frequently, as are buses. Hotel...

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Thank MrFLJ
STOKE ON TRENT
Reviewed 2 days ago NEW

Generally good hotel reception staff on checking in ,are very welcoming and efficient an encouragement to come to the Same hotel again The breakfast was good with plenty of choice plenty of room to sit in the lobby

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Helpful?
Thank EL-TAJI
Thatcham, United Kingdom
Reviewed 2 days ago NEW

I stayed at this hotel for winter wonderland and was at the perfect location after jumping off at Paddington. The rooms were clean although the windows could do with cleaning. We ate at the downstairs bar and the food was delicious, service was a bit slow but felt at ease and relaxing. The Sky Bar boasts stunning views of London...

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Helpful?
Thank Emma B
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just 10 minutes' walk from the West End and Oxford Street and a 10 minute tube ride from Westfield Shopping Centre, the Hilton London Metropole hotel is the ideal destination for the business and leisure guest. All Hilton London Metropole hotel rooms offer wireless internet access. Choose an Executive Room or one of our Suites for complimentary Executive Lounge access. Wireless internet access is available free of charge in all public areas of the hotel. *Continuing refurbishment of the Tower Guest Rooms will take place in phases beginning on 18 January 2016. Works will take place between 9am - 5pm. Every effort will be made to minimize any disruption to Guests. Please be advised that on Sunday 28 August and Monday 29 August there will be planned power outages in the area. The power outages will affect the East Wing on Sunday and the West Wing on Monday from 1 pm - 7 pm at which time guests will not be able to access these rooms. The Tower Wing will not be affected. During this time every effort will be made to minimise any disruptions to guests. ... more   less 

Additional Information about Hilton London Metropole

Address: 225 Edgware Road, London W2 1JU, England
Location: United Kingdom > England > London > Paddington / Maida Vale
Price Range: $134 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Metropole 4*
Number of rooms: 1059
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Cancelon, Booking.com, Priceline and Travelocity so you can book your Hilton London Metropole reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Metropole Hotel London
Hilton Metropole London
London Hilton
Hilton London Metropole England
Hotel Style:
#35 Green Hotel in London
#342 Luxury Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Hilton London Metropole staff and other travelers.
52 questions
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Questions? Get answers from Hilton London Metropole staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get an Exec room if you have HHonors status”
 of 5 bubbles shaunb816, yesterday | Read review
“Best views are over the city on the south side of the hotel”
 of 5 bubbles Berkshire_UK, yesterday | Read review
“As for a high room if available - excellent views of London”
 of 5 bubbles Douglas0504, 2 days ago | Read review
“Reasonable price at that time of the year”
 of 5 bubbles EL-TAJI, 2 days ago | Read review
“check that the specification meets your requirements!!”
 of 5 bubbles montyglos, 2 days ago | Read review
5 of 5
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