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Hilton London Metropole

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Traveler (1262)
Room & Suite (541)
Dining (97)
Overview
  • Excellent20%
  • Very good34%
  • Average24%
  • Poor13%
  • Terrible9%
Travelers talk about
“west wing”(262 reviews)
“edgware road”(247 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Hilton London Metropole
Special Offer: Advance Purchase
Offers from Hilton London Metropole
Special Offer: Advance Purchase
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Rooms
Apr 30May 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,297)
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4,353 results
Traveler rating
902
1,300
1,059
618
474
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LanguageEnglish
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902
1,300
1,059
618
474
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1 - 5 of 4,353 reviews
Reviewed today via mobile

This hotel is a mixed bag and while there are good parts I would certainly not stay here again. Breaking it down: *Check in- I'd requested the early check-in that costs around 50 pounds. Upon arrival it wasn't available but they got us a room...More

Thank Taste_It99
Hotel's Favorite
Reviewed January 11, 2018

We had a Great Stay at The Hilton Metropole, over the Christmas and New Year Period. Being a “Diamond” , member gives you the added bonus to have access to there Club Lounge..., which includes Free Breakfast and in the evening, they provide snacks and...More

Thank robertalansmith
Response from Debra G, Manager at Hilton London MetropoleResponded January 15, 2018

Dear robertalansmith, Thank you for taking the time to leave feedback about the outstanding service you experienced from our wonderful Executive Lounge team. It will be a pleasure to share your kind words and ensure they are all recognised. We very much hope to welcome...More

Reviewed yesterday via mobile

While the team will try to do its best this is an avoid at all costs if you are on business traveling. West wing: bigger old rooms, with weird vibration and humming sound, and a lame shower. East wing: no AC and they may send...More

Thank marcelo412
Reviewed yesterday via mobile

The housekeeper stole my 3 jackets that were in the closet!! I called back the hotel after my check out and they told me that they didn’t find anything. Someone from the administration called me back to tell me that I was lying and their...More

Thank PickyTn
Reviewed 2 days ago via mobile

I have stayed numerous times at this hotel and have never been disappointed. First a caveat. This is one of if not the largest hotel in London. If you want service that you may receive at a smaller boutique hotel don’t stay here. This hotel...More

Thank Gary1097
View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$184 - $372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#377 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$184 - $372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#377 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (1262)
Room & Suite (541)
Dining (97)
Pool & Beach (4)
Business Center & Event Rooms (23)
Family and Play Areas (2)
Questions & Answers
Ask a question
PDKJ
February 10, 2018|
AnswerShow all 3 answers
Response from Kiran V | Reviewed this property |
There is a pool, steam room & sauna but no jacuzzi or hot tub. As they let in others not staying in Hotel, it can get busy but it was the constant damp smell in the pool area that we could not handle too long.
2
Votes
Metamoron27
February 3, 2018|
AnswerShow all 5 answers
Response from robertalansmith | Reviewed this property |
Yes...two seconds from the Hotel...., beside “Superdrug”... You will see the armed Bus Stop...
0
Votes
majorcandme
December 8, 2017|
AnswerShow all 4 answers
Response from CityCruncher | Reviewed this property |
West wing is best
0
Votes
Room Tips
"The west wing has bigger rooms and the higher you go, the better view at night of the city lights!"
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"ask for a room with a view"
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"I had a king-size double room as the twin was having maintenance, the twins were nice too, room sizes did..."
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"Any room with good city view would be good"
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