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      Hilton London Metropole

      4,798 Reviews
      #592 of 1,072 Hotels in London
      225 Edgware Road, London W2 1JU, England
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      10/1/2017 10/2/2017
      Savings alert: 10% below average rate

      The price you found is 10% lower than this hotel's average rate of $178/night.

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      Overview
      3.5
      4,798 reviews
      • Excellent20%
      • Very good34%
      • Average24%
      • Poor13%
      • Terrible9%
      Travelers talk about
      “west wing” (235 reviews)
      “edgware road” (222 reviews)
      “the executive lounge” (186 reviews)
      Free Internet
      Breakfast Buffet
      Air Conditioning
      Pool
      Non-Smoking Hotel
      Restaurant
      Room Service
      Suites
      Bar/Lounge
      Fitness center
      Concierge
      Wheelchair access
      Business Center
      Dry Cleaning
      4.0 Star Hotel
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      Offers from Hilton London Metropole
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      Rooms
      Oct 1Oct 2
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      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (4,798)
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      1 - 5 of 3,947 reviews

      Reviewed 3 days ago via mobile
      Bed bugs and they didn't care

      Stayed here about 4 weeks ago and got bitten to shreds. I complained of course and was told they would investigate and respond within 5 days. I never heard back from them. I stayed with business so the company was paying so I complained to...More

      1  Thank Lord S
      Hotel's Favorite
      Reviewed 4 weeks ago via mobile
      A comfortable stay

      This was a pleasant surprise as I was a bit discouraged by some 'reviews I read before coming. It's a lovely hotel uniquely quaint and homey yet modern. The rooms are typical of UK hotels so not as large as the US but very comfortable....More

      1  Thank Joyett
      Management response:Responded 4 weeks ago

      Dear Joyett, Thank you for your review of your stay at the Hilton London Metropole. We are very pleased to read your positive feedback about your experience and are delighted that you enjoyed your stay and your time in London. Our aim is to provide...More

      Reviewed 4 days ago via mobile
      Were worried about bad reviews but it was absolutely fine!

      We had read some negative reviews and were a little concerned as this hotel was included in our Globus tour of England, Ireland, and Scotland. However, we had absolutely no issues whatsoever. We stayed in both wings (at the beginning and end of our tour)...More

      Thank Robino1023
      Management response:Responded 3 days ago

      Dear Robino1023, Thank you for taking the time to leave feedback about your recent stay at the Hilton London Metropole. We are delighted to read that you enjoyed your time with us and we will be pleased to share your review with the team, and...More

      Reviewed 5 days ago
      Poorly maintained

      The stay was disappointing overall. The bed in the room looked and felt like a queen even though we paid for the king deluxe. Upon entering the room, the room felt damp and dank. The bathroom had yellow stains and cracks. The desk chair had...More

      Review collected in partnership with Hilton Hotels & Resorts
      Thank JoMinTravels
      Management response:Responded 3 days ago

      Dear JoMinTravels, We are very sorry to read your feedback about your stay. We are currently refurbishing the bedrooms in the Tower Wing, where the Deluxe rooms are located in order to continue to modernise and improve the product we have to offer our guests....More

      Reviewed 5 days ago via mobile
      Fantastic.

      What a hotel. The biggest Hilton in Europe did not disappoint. The room was an excellent standard and a glass of wine in sky bar 23 overlooking London is a must. But most impressive were the staff. Every person could not do enough to help....More

      Thank Sharon M
      Management response:Responded 4 days ago

      Dear Sharon M, Thank you very much for taking the time to review your stay at the Hilton London Metropole. We are really pleased that you enjoyed your experience and we will be sure to share your kind words with the entire team. We very...More

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      About
      Awards & Recognition
      GreenLeadersSilver level
      Amenities
      • Top amenities
      • Pool
      • Restaurant
      • Room Service
      • Fitness Center with Gym / Workout Room
      • Bar/Lounge
      • Free Internet
      • Hotel Amenities
      • Business Center with Internet Access
      • Room Service
      • Dry Cleaning
      • Meeting Rooms
      • Laundry Service
      • Concierge
      • Banquet Room
      • Multilingual Staff
      • Conference Facilities
      • Room amenities
      • Air Conditioning
      • Refrigerator in room
      • Minibar
      • Things to do
      • Pool
      • Restaurant
      • Fitness Center with Gym / Workout Room
      • Bar/Lounge
      • Heated pool
      • Indoor pool
      Details
      • Price range
      • $175 - $382 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #38 Green Hotel in London
      • #350 Luxury Hotel in London
      • Room types
      • Suites ,
      • Non-Smoking Rooms
      • Number of rooms
      • 1059
      • Reservation Options
      • TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Expedia, Travelocity, Hotels.com, Orbitz, Priceline, Agoda, Hotwire, TripOnline SA, Cheap Tickets, Cancelon, HotelsforEveryone, getaroom.com, HotelQuickly and Evoline ltd so you can book your Hilton London Metropole reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
      • Location
      • United Kingdom >
      • England >
      • London >
      • Paddington / Maida Vale
      • Also Known As
      • Hilton London Metropole Hotel London ,
      • Hilton Metropole London ,
      • London Hilton ,
      • Hilton London Metropole England
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      All photos (1,269)
      Full view
      Traveler (1045)
      Room & Suite (396)
      Dining (95)
      Pool & Beach (4)
      Hotel & Grounds (682)
      Bathroom (82)
      Business Center & Event Rooms (8)
      Family and Play Areas (2)
      Nearby
      Sponsored by:
      Nearby HotelsSee all 1,072 hotels in London
      The Darlington Hyde Park
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      .27 miles away
       
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      Hilton London Paddington
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      .34 miles away
       
      Nearby Restaurants
      Zonzo Restaurant
      273 reviews
      .12 miles away
      Patisserie Valerie Edgware Road
      174 reviews
      .05 miles away
      Pret a Manger
      74 reviews
      .04 miles away
      Burger Craft at The Green Man
      95 reviews
      .05 miles away
      Nearby Attractions
      Paddington Station
      1,013 reviews
      .36 miles away
      Alfies Antiques Market
      85 reviews
      .33 miles away
      The Grosvenor Victoria Casino London
      65 reviews
      .25 miles away
      Paddington Waterside
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      .35 miles away
      Ask a question
      Questions & Answers
      See all 75 questions
      HAZZ 9
      September 21, 2017|
      Answer
      Response from a0lin | Reviewed this property |
      They call them “superior queen” and They have 2 queen beds in the West wing. Fairly renovated (~10 yrs ago). High floor depends on which floor you are given
      0
      Votes
      Cristina M
      August 28, 2017|
      AnswerShow all 5 answers
      Response from quinn281 | Reviewed this property |
      As said below ask for the West wing. House keeping are normally very good.
      1
      Vote
      Li-Shien L
      July 20, 2017|
      AnswerShow all 5 answers
      Response from roberts755 | Reviewed this property |
      Yes in the hall way past reception.
      1
      Vote
      Room Tips
      "9th floor east wing room has good view, but dirty and horrendous"
      Read review
      "Do not accept a non refurbished room"
      Read review
      "Ask for a refurbished room in west wing as these were newer however a little further from main facilities"
      Read review
      "Avoid the rooms on the 20th Floor"
      Read review
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