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Thinking of Hilton and 4 star hotel, this will be a great hotel. Stayed on the east wing. The wallpapers on the corridor were peeling, dark and not appealing. Funny smell on the corridor as well. The room was basic, toilet flush was leaking and...More
Date of stay: January 2019
Response from DebraG1327, Manager at Hilton London MetropoleResponded today
We are very sorry to read that your stay did not meet your expectations. We are due to begin a huge refurbishment project, of the entire hotel, later this year and your comments will certainly be taken on board. We apologise for the...More
We stayed here as we wanted to visit a few places in London with our young children aged between 5-12 and it was a perfect hotel for what we wanted.
Close to winter wonderland which we walked to and from, a 15 minute bus ride...More
Stopped here for one night and had a comfortable stay. Check in was pleasant and rooms were fresh and ready. Although we booked for 2 adults we learned at breakfast time that somehow our reservation was for only one adult so we had to pay...More
This is the hotel I have stayed most of the times I have been to London. The main reason is, that this is the place where a conference that I attend takes place. This is not the only reason though. The hotel it is a...More
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Usually we were in the west wing of the hotel.
In that stay, we were at the east wing.
East wing is very old and need urgently some work in rooms and all around.
Needs cleaning work in the rooms.
The roof top of the...More
Date of stay: December 2018
Response from EmilyHilton, On behalf of the staff at Hilton London MetropoleResponded yesterday
Thank you for taking the time to review this property.
We regret that you were disappointed with the guest room, housekeeping services and hotel amenities. I can only apologize for any inconvenience caused to you during your stay.
The feedback of our guests...More
Just 10 minutes' walk from the West End and Oxford Street and a 10 minute tube ride from Westfield Shopping Centre, the Hilton London Metropole hotel is the ideal destination for the business and leisure …Moreguest. All Hilton London Metropole hotel rooms offer wireless internet access. Choose an Executive Room or one of our Suites for complimentary Executive Lounge access. Wireless internet access is available free of charge in all public areas of the hotel. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from AlexandreGelb | Reviewed this property |
Avoid it at any price. The area is nightmarish, especially traveling with your family.
It’s cramped, filthy and very expensive for what it is. Check out the Hyatt Churchill or many of the boutique Hotels London offers.