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Hilton London Metropole

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#587 of 1,072 Hotels in London
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Hilton London Metropole
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3,637 Reviews from our TripAdvisor Community

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Showing 3,027: English reviews
Letchworth, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

A recent work trip had me staying in a twin standard room. Extremely tired looking, stains on the throw, cables coming out of the wall. The hot water did not work in the bathroom, only lukewarm water due to rust and corrosion. The open areas within the hotel are fine, main toilets are in need of an update. I would... More 

Helpful?
Thank clgreen75
Amsterdam, The Netherlands
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

I had an executive room and access to the executive lounge area. The room was smaller than i expected.. the room was reasonable clean. But the bathroom needed an extra touch, because the corners were all black... the pillows were really really uncomfortable. The should invest just in better pillows. They have a huge breakfast, but in the common area... More 

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Thank Marinaortizz
Dublin, Ireland
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have stayed in the Metropole many times over the years and have enjoyed both the family and double rooms. The hotel has undergone major refurbishment in the last couple of years - the result of which has made an already great hotel even better! The reception area is very bright and spacious with plenty of desks and more importantly... More 

Helpful?
Thank Lorraine M
Chicago, Illinois
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

I have been staying at this hotel for years. I was pleasantly surprised to get a renovated room in the Tower wing. The room features a wall cut out for the flat panel tv opposite the bed. It also had a mini refrigerator, and a corner seating area. The bathroom is my favorite upgrade. The shower area is gorgeous with... More 

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Thank Kimberly G
Vallensbaek Municipality, Denmark
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here several times. Allways helpful staff. Great breakfast, the omelette guys is fantastic. The family Room is great and offers alot of space even When You are a group of 5. Nice pool and bar. Very central location. 5 min on bus to shopping heaven

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Marianne J
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I didn't realize it was a non-smoking hotel as I called to complain my room smelled of cigarette and needed to be moved to a non-smoking room. Reception said they'll send house-keeping, who came a while later and simply said 'no problem' when I complained of the smell. I was close to being frustrated and said 'what do you mean... More 

Helpful?
Thank NJulaihi
Brighton, United Kingdom
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The Hilton Met is a large business hotel, modern in parts yet dated in others. Rooms are ok, those in Tower less modern than the West Wing but still comfortable & quiet. Breakfast is good, lots of choice & when busy is well controlled. Just a minor grumble you do tend to leave smelling if the fryers cooking fresh eggs... More 

Helpful?
Thank NFGS
Stockholm, Sweden
Level Contributor
183 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

The check is was quick and efficient and we felt really welcome. The lobby area/bar looks really nice which have us high expectations of our booked deluxe room. Stepping out of the elevator on the 20th floor it felt like we where back in the 80's, this hotel really needs a face lift! The room was spacious but dated, the... More 

Helpful?
Thank HML-Swe
Birmingham, United Kingdom
1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

We have stayed in the hotel for a weekend. We have booked a standard double room and we asked in the reception if it could be one of the refurbished. Surprisingly the receptionist asked for an extra £20. We have refused and he gave us one on the 2nd floor with no view at all. The guy also gave us... More 

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Thank karwas90
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stated for one weekend on a business trip Great venue Sound wasn't that good as couldn't hear the conference from the back of the room Good customer service and nice rooms They offer rooms for 6 people which is amazing

Helpful?
Thank Charlene C
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just 10 minutes' walk from the West End and Oxford Street and a 10 minute tube ride from Westfield Shopping Centre, the Hilton London Metropole hotel is the ideal destination for the business and leisure guest. All Hilton London Metropole hotel rooms offer wireless internet access. Choose an Executive Room or one of our Suites for complimentary Executive Lounge access. Wireless internet access is available free of charge in all public areas of the hotel. *Continuing refurbishment of the Tower Guest Rooms will take place in phases beginning on 18 January 2016. Works will take place between 9am - 5pm. Every effort will be made to minimize any disruption to Guests. Please be advised that on Sunday 28 August and Monday 29 August there will be planned power outages in the area. The power outages will affect the East Wing on Sunday and the West Wing on Monday from 1 pm - 7 pm at which time guests will not be able to access these rooms. The Tower Wing will not be affected. During this time every effort will be made to minimise any disruptions to guests. ... more   less 

Additional Information about Hilton London Metropole

Address: 225 Edgware Road, London W2 1JU, England
Location: United Kingdom > England > London > Paddington / Maida Vale
Price Range: $175 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Metropole 4*
Number of rooms: 1059
Reservation Options:
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Also Known As:
Hilton London Metropole Hotel London
Hilton Metropole London
London Hilton
Hilton London Metropole England
Hotel Style:
#34 Green Hotel in London
#342 Luxury Hotel in London
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