Lowest prices for your stay
Hotel direct offer!Unlock Member Rates!
$364
Only 5 left at
$328
$364
$328
No prepayment needed
$364
Only 5 left at
$328
Hotels.com
travelup.com
Algotels$364
View all 20 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (470)470
Room & Suite (115)
Dining (75)
About
#556 of 1,209 hotels in London
Location
4.0
Cleanliness
4.3
Service
4.2
Value
3.6
GreenLeaders GreenPartner
Welcome to 4-star luxury at London Marriott Hotel Marble Arch. Our stylish and contemporary Marble Arch hotel in London, England offers newly redesigned bedrooms featuring Apple TV technology and deluxe bedding, within walking distance of many captivating Central London destinations, such as Buckingham Palace, Hyde Park, Mayfair and Oxford Street shopping.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Spa
Parking
Wifi
Paid internet
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Room service
VIP room facilities
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Location
100Great for walkers
Grade: 100 out of 100
157Restaurantswithin 0.3 miles
34Attractionswithin 0.3 miles
Contact
134 George Street, London W1H 5DN England
Getting there
Marble ArchUnderground6 min
Edgware RoadUnderground7 min
Rental CarsSee rental cars from $25/day
2037Reviews39Q+A100Room tips
Reviews
Traveler rating
- 652
- 803
- 358
- 125
- 99
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
I’m going to give 2 stars for this hotel but it isn’t exactly a 2 star hotel. Parts of the stay were excellent and parts were horrible so we’re gonna meet somewhere in the middle. The good: The staff themselves were very friendly and welcoming at the front desk and any time we saw them face to face (except for one issue below). Also, the Pickled Hen is a great little restaurant - started each day with a delicious breakfast buffet and ended each night with drinks there. Servers were fantastic, every single one of them. The location isn’t perfect but it’s solid for the price. It was a short walk to the Marble Arch which then leads you to Hyde Park and Buckingham Palace. The bad: I requested an early check in (we arrived directly from the airport at about 11am) but didn’t get it so we stored our bags in our friend’s room and grabbed lunch nearby. When we checked in afterwards I asked about the sofa bed (our daughter was staying with us) and was told it would be best to let them do it. Good by me as I hadn’t seen our room yet. I told them we were going to drop our bags off in the room and then do some sightseeing for a few hours and that we’d just like it done by 6pm. Upon entering the room to drop our bags it was HOT. Probably 80 degrees if I was guessing. It’s an older building and I’m assuming a single pipe set up so the only real way to have any choice on temperature was to have either the heater on (it was) or a fan, as the windows could not be opened. We turned the heater off and went out to do some sightseeing. The room itself was fine, a little dated but fine. We got back around 8pm and the room was still warm but I noticed they hadn’t set up the sofa bed. We were going to hang out in the bar anyway so when we went down I let the front desk know. After drinks, maybe 11pm, we went to the room and while the sofa bed had been made it was still too warm to sleep comfortably so I started to look for the fan in our room…no fan. I picked up the phone to call downstairs to have one brought to us and it rang about 10 times and disconnected. I tried it again and it just rang and rang. I tried from my cell phone and it rang and rang with no answer. Now I was getting frustrated. I put my shoes back on and went downstairs to ask the clerk face to face and they said they’d send someone up. About 10 minutes later a staff member came up and asked to come into the room. My wife and daughter were in bed so I said no, we just need a fan. He tried to tell me that there should be one in the room. I agreed, there should be one but there wasn’t and he again wanted to come in to check. I refused and told him it was a small room, I was positive there was no fan and I asked him to bring one up. About 10 minutes later he arrived with one but the ordeal took at least 40 minutes to sort out which was completely unnecessary. The fan helped but the even after 3 days without heat on in the room and temperatures outside in the 40’s, the room never got got what I would consider comfortable for sleeping. So, nice property visually and mostly great service but when it’s so warm you can’t sleep does it even matter if they are friendly?…
Read more
Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stephanie Segoura, General Manager at London Marriott Hotel Marble Arch
Responded 2 days ago
Dear Freequalsgood Thank you so much for your very thorough review, which I have reviewed with the team. I am sorry to hear that you were disappointed with the heat in your room, please rest assured that I am having the Maintenance team review this. I am sorry to hear also that it took so long to get someone to bring a fan, and have review this with all the departments concerned. On a positive note I am please that you enjoyed our location, and the Pickled Hen. I hope you will give us the opportunity to make it up to you when you next travel in the area. Kind regards Stephanie General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a good experience in this hotel, very nice rooms and confortable beds, lovely amenities and a good level of service in general, breakfast guys were so helpful all the time, the only thing I didn't love about this hotel is the bathroom they are a bit old doesn't match the rooms, apart from that everything was perfect.
Read more
Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is maybe a 3 star hotel. 1) was told that hotel was much closer to underground stations than reality 2) towels like sand paper 3) bathroom tired and old 4) trying to turn on the shower was annoying 5) room smelled like an ashtray 6) some people at front desk nice and helpful, others not so much 7) doorman didn’t know the neighborhood and couldn’t point us in the right direction to the underground 8) cable tv stations super limited 9) buzzing sound coming from fan/AC unit, was told it could not be fixed and to just not use it 10) bed actually comfortable
Read more
Date of stay: February 2023Trip type: Traveled with friends
Room Tip: There must be better hotels at this price point….
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stephanie Segoura, General Manager at London Marriott Hotel Marble Arch
Responded Feb 14, 2023
Dear Iroskind Thank you so much for your very useful feedback, I will be reviewing this personally with the teams concerned. I hope you will give us the opportunity when you are next in the area. Kind regards Stephanie - GM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was a frequent guest at this hotel at least 35 nights a year but It seems to continue going down hill. While it was far from perfect it was a good mid range smaller Marriott well located in London. The rooms were small but functional and had been modernized. Frequently there were problems with at least one elevator but you could live with that as the gym and pool were good and the lounge was not bad. No the gym is aging, the pool is gone and the lounge is closed. The bar now doubles as the lounge. The AC didn’t work in a lot of rooms and they had portable heaters! Even as a Platinum Elite no upgrade and no respect for your profile requests even after checking in at 0700 am on the App. The only saving grace was a reasonable rate but that is only because it is low season. Disappointing for a hotel that I one loved to stay in….…
Read more
Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from syed hussain, Guest Services / Front Office at London Marriott Hotel Marble Arch
Responded Feb 9, 2023
Dear Mr Simon A, Thank you for choosing to make London Marriott Hotel Marble Arch your hotel of choice while staying in London. Providing the highest level of hospitality is our number one priority and I sincerely apologise for falling short of your expectations. I would be grateful if you could contact me directly at the hotel to discuss your stay experience. I look forward to hearing from you. Kind regards, Syed Hussain Rooms Division Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was so disappointed in this hotel I moved out after one night. I booked after seeing good reviews but the room I was in was noisy, not modern or airy like the photos suggest. Bathroom was grimy and not at all a nice relaxing place to stay. The noise meant I couldn’t work easily from the room either. Won’t be back.
Read more
Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stephanie Segoura, General Manager at London Marriott Hotel Marble Arch
Responded Feb 7, 2023
Dear litte miss Madam82 Thank you for your feedback, sorry you were disappointed with your stay. I hope you will give the opportunity to get it right on a future stay. Regards Stephanie - GM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This was my first time staying at this particular Marriott hotel, and I have to say I was very impressed. It's clearly, with pretty spacious rooms, the one I had had a bath. It's a ten minute walk from Paddington, so it's extremely convenient if you've taken the Heathrow Express in. Marble Arch station and other tube stops are only a short distance away. The immediate surrounds are very Middle Eastern (great food, shisha bars, etc), but within 20-30 minutes in every direction are some of the great spots of London. High Street, Bond Street, Marble Arch, Buckingham, and Kensington. Hyde Park and Regents Park are very close as well. Plenty of pubs and resteraunts and the area feels safe at night. The hotel has a small gym, a nice bar called the Pickled Hen. Which also serves as the Marriott Executive lounge. A big win is the breakfast buffet. It's really good and the coffee is served fresh made mug by mug. The price per room is excellent by London standards. All in all, I'll stay here again. …
Read more
Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stephanie Segoura, General Manager at London Marriott Hotel Marble Arch
Responded Feb 7, 2023
Dear M3358VQleeb Thank you so much for your lovely review, so pleased you enjoyed our convenient and diverse location. I will make sure to share your wonderful feedback with the team across the hotel. Hope to see you very soon. Regards Stephanie - GM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
massoudsaghafi wrote a review Jan 2023
Bocas del Toro Province, Panama35 contributions28 helpful votes
When a hotel runs out of heat in winter in London, the rest is academic & that is precisely what is happening at the Marriott London Marble Arch with large metal sliding windows inviting cld air into the room and a dead central heating system! Our request for an additional small, portable heater was denied. What is sad is the fact that when we called the front desk, they claimed to be sorry and that they KNEW the problem but did not disclose it. There goes the rest of the hotel benefits.
Read more
Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stephanie Segoura, General Manager at London Marriott Hotel Marble Arch
Responded Jan 27, 2023
Dear Massoudsaghafi Thank you for your review, I am very sorry for the inconvenience and please rest assured that we are working towards rectifying the issue you have experienced. I hope you will give us the opportunity to put it right on a future stay. Kind regards Stephanie - GM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Since 4 days i'm trying to call the hotel in order to make the payment for my booking. Staff are not helping at all, i sent more than 4 email without any reply. I'm calling every day, giving my confirmation number and email, every time they are telling me they will send me the link but nothing. Can someone assist ?
Read more
Date of stay: January 2023
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stephanie Segoura, General Manager at London Marriott Hotel Marble Arch
Responded Jan 27, 2023
Dear 877sanaaf I am very sorry for the issue you have experienced. If you need any further assistance, please do not hesitate to contact me. Kind regards Stephanie - GM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not updated. Door lock broken. My room didn’t even have a remote. The phone doesn’t work to talk to reception. Staff is unfriendly. The walls are soooo thin and it sounds like my room is being broken into multiple times a night.would not recommend.
Read more
Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stephanie Segoura, General Manager at London Marriott Hotel Marble Arch
Responded Jan 4, 2023
Dear Isabella B Thank you for your feedback. I am sorry to hear that you had some challenges with your stay, I will certainly review this with the department concerned. I am very surprised to hear that the team on reception were unfriendly. Once again thank you for sharing your feedback and hope you will give us the opportunity to make it up to you when you next visit London. Kind regards Stephanie - GM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not sure why this hotel is getting port reviews! Just had a lovely overnight stay here with all the family. Great location for visiting Winter Wonderland and shopping in the west end. The family bedrooms were clean and comfortable. The breakfast was very good with a great selection of items.
Read more
Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stephanie Segoura, General Manager at London Marriott Hotel Marble Arch
Responded Jan 4, 2023
Dear G6258YDlucyp Thank you so much for your lovely review. Really appreciate your feedback, and so pleased to hear that you had a wonderful time as part of the festive Celebration. I will certainly pass the feedback onto the Chef regarding the breakfast Selection. Wishing you all the best for this New Year. Regards Stephanie - GM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$289 - $491 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott london, london marriott
LOCATION
United KingdomEnglandLondonMarylebone
NUMBER OF ROOMS
240
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingLONDON MARRIOTT HOTEL MARBLE ARCH - Updated 2023 Prices & Reviews (England)
Frequently Asked Questions about London Marriott Hotel Marble Arch
Which popular attractions are close to London Marriott Hotel Marble Arch?
Nearby attractions include Frameless (0.2 miles), The Monkey Puzzle (0.3 miles), and The Sportsman Casino (0.3 miles).
What are some of the property amenities at London Marriott Hotel Marble Arch?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at London Marriott Hotel Marble Arch?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at London Marriott Hotel Marble Arch?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to London Marriott Hotel Marble Arch?
Conveniently located restaurants include L'Angolo Bianco, Hard Rock Cafe London Oxford Street, and TOKii.
Are there opportunities to exercise at London Marriott Hotel Marble Arch?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at London Marriott Hotel Marble Arch?
Yes, dry cleaning and laundry service are offered to guests.
Does London Marriott Hotel Marble Arch offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to London Marriott Hotel Marble Arch?
Many travelers enjoy visiting Churchill War Rooms (1.8 miles), Tower of London (3.8 miles), and Houses of Parliament (2.0 miles).
Is London Marriott Hotel Marble Arch accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.