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On Cadogan Place, London SW1X 9PY England
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Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (36)
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Panoramas (7)
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A note from The Carlton Tower Jumeirah
Updated 07/01/20

About

#60 of 1,196 hotels in London
Location
5.0
Cleanliness
5.0
Service
4.9
Value
4.9
Travelers' Choice
A beacon of British style and sophistication, The Carlton Tower Jumeirah is a renowned five star hotel in central London. Stay with us and enjoy stunning views of the London skyline, access to private gardens and tennis courts and one of London's most exclusive health clubs, The Peak Fitness Club & Spa. Located on Sloane Street in the heart of Knightsbridge, this luxury hotel is one of the best hotels in London and boasts 186 guest rooms including 88 suites. These include the exclusive Royal Suite, offering superb views across London, and spacious Executive Suites, ideal for business travellers. Home to The Peak Fitness Club & Spa, you can enjoy a relaxing spa treatment, invigorating workout in the gym or swim in our 20 metre indoor pool. Combined with a selection of restaurants and elegant bars, The Carlton Tower Jumeirah is the ideal destination for your next London city break. The Chinoiserie lounge has recently won the prestigious 'Afternoon Tea of the Year 2018' award.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Airport transportation
Wifi
Hot tub
Indoor pool
Heated pool
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Baggage storage
Concierge
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Park View
Languages Spoken
Arabic

Location

Full view
100Great for walkers
Grade: 100 out of 100
170Restaurantswithin 0.3 miles
43Attractionswithin 0.3 miles
67Reviews0Q+A9Room tips
Traveler rating
  • 66
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Popular mentions
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Most Recent
Sandra M wrote a review Oct 1
1 contribution
+1
Arrived early in the morning (room wasn’t ready) and enjoyed a cappuccino with oat milk in the lobby lounge. Very delicious ☕️ Staff is extraordinary friendly & competent and we felt immediately “at home” The room was decorated with SO MUCH LOVE by Roberto & Gabriella. Never experienced such a warm & magical welcome. The gym / views from up there is epic. If you’re looking for a exceptional hotel, this is your place 🇬🇧
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Aaron Kaupp, General Manager at The Carlton Tower Jumeirah
Responded 4 days ago
Dear Sandra M, Thank you very much for taking the time to share your feedback regarding your recent experience at The Carlton Tower Jumeirah. I am so pleased to read that you felt well cared for by Roberto and Gabriella, your kind comments have been shared with them and I know they join me in thanking you. I hope it will not be too long before we have the pleasure of welcoming you back. With my best personal regards, Aaron Kaupp Regional Vice President Northern Europe & General Manager The Carlton Tower Jumeirah
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MickyV0818 wrote a review Mar 2022
Greater London, United Kingdom36 contributions49 helpful votes
Hotel's Favorite
The Jumairah Carlton Towers Hotel underwent a major refurbishment during the pandemic. The Al Mare restaurant was an addition. 5 of us dined late in February. The room is delightful. Beautiful decorations, tables nicely spaced. We dined on Dover sole, pasta with lobster tail, mixed seafood spaghetti, sautéed veggies, spinach. Extensive wine list. The French toast creme brûlée is to die for ! Service was great. Prices what is expected from a 5 star Knightsbridge hotel restaurant having Jumairah quality. Last night we hosted a dinner for 12 in the private dining room. Ludovic Simon, the food and beverage manager, prepared an outstanding 5 course set menu paired with wines. We spent 4 hours in the private room and were looked after very attentively. A few of our guests had dietary concerns, one was a vegan, and the restaurant manager along with the chefs dealt with it promptly and prepared special dishes. This venue is absolutely delightful. We will be regulars.
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Date of stay: March 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Aaron Kaupp, General Manager at The Carlton Tower Jumeirah
Responded Mar 7, 2022
Dear MickyV0818, Thank you very much for taking the time to share your feedback regarding your experience at The Carlton Tower Jumeriah. I am delighted you enjoyed your time at Al Mare, your kind comments have been shared with the team and I know they join me in thanking you. I hope it will not be too long before we have the pleasure of welcoming you back. With my best personal regards, Aaron Kaupp Regional Vice President Northern Europe & General Manager The Carlton Tower Jumeirah
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Danny Junghyun K wrote a review Sep 2022
1 contribution
Excellent Service, very friendly staffs all the way from doorman especially Darius, Albert. Special thanks for them since they were so helpful to manage my stuffs proactively during my whoe stay. Superb concierge desk - Alex, Rishi such knowledgeable staffs.
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Date of stay: September 2022Trip type: Traveled on business
Room Tip: NCP Carpark is located just 2 minutes walks
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Aaron Kaupp, General Manager at The Carlton Tower Jumeirah
Responded 1 week ago
Dear Danny Junghyun K, Thank you very much for taking the time to share your feedback regarding your recent experience at The Carlton Tower Jumeirah. I am pleased to read that you felt well cared for by our team, your kind comments have been shared with them and I know they join me in thanking you. I hope it will not be too long before we have the pleasure of welcoming you back. With my best personal regards, Aaron Kaupp Regional Vice President Northern Europe & General Manager The Carlton Tower Jumeirah
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Abdul Hassan wrote a review Sep 2022
2 contributions
Me and my girlfriend stayed for few nights at Jumeriah, we had a wonderful time there, the staff was really helpful and specially Darius,who welcomed us and make us feel like we are at home, also there was other two guys Zlat and Ogie,all of them been very helpful and kind at all the time.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Aaron Kaupp, General Manager at The Carlton Tower Jumeirah
Responded 1 week ago
Dear AbdulHassan991127, Thank you very much for taking the time to share your feedback regarding your experience at The Carlton Tower Jumeriah. I am delighted that you were impressed with the hotel, and that you felt well cared for by our team. Your kind compliments have been shared with them, and I know they join me in thanking you. We look forward to welcoming you back to The Carlton Tower soon. With my best personal regards, Aaron Kaupp Regional Vice President Northern Europe & General Manager The Carlton Tower Jumeirah
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hassan Sharaby wrote a review Sep 2022
1 contribution
Hotel is very clean very well maintained , concierge service is exceptional, they are very helpful they make hard choices seem very easy.The location is very central, very close to most of shopping areas and restaurants. Lastly, the gym on the top roof is not something you don’t want to miss.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Aaron Kaupp, General Manager at The Carlton Tower Jumeirah
Responded 2 weeks ago
Dear Sharabyh, Thank you very much for taking the time to share your feedback regarding your experience at The Carlton Tower Jumeriah. I am delighted that you were impressed with the hotel, and that you felt well cared for by our Concierge team. Your kind compliments have been shared with them, and I know they join me in thanking you. We look forward to welcoming you back to The Carlton Tower soon. With my best personal regards, Aaron Kaupp Regional Vice President Northern Europe & General Manager The Carlton Tower Jumeirah
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
allis0ntim wrote a review Sep 2022
Egham, United Kingdom5 contributions13 helpful votes
Had a wonderful nights stay at the Carlton Tower. Alexis from guest relations welcomed my husband and I at reception. Mark helped with our bags to our room. I mentioned it was our anniversary and as a lovely touch they came back up with a bottle of bubbly for us. The room and view of London was fabulous. Couldn't fault anything. Wonderful breakfast was perfect finish to our stay. Would not hesitate in coming again.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Aaron Kaupp, General Manager at The Carlton Tower Jumeirah
Responded 2 weeks ago
Dear Allis0ntim, Thank you very much for taking the time to share your feedback regarding your experience at The Carlton Tower Jumeriah. I am delighted that you were impressed with the hotel, and that you felt well cared for by our team. Your kind compliments have been shared with them, and I know they join me in thanking you. We look forward to welcoming you back to The Carlton Tower soon. With my best personal regards, Aaron Kaupp Regional Vice President Northern Europe & General Manager The Carlton Tower Jumeirah
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Naz wrote a review Sep 2022
London, United Kingdom1 contribution
Amazing food and amazing staff he is communicating to us through sign language we are deaf. It's such a beautiful restaurant and the cosy and relaxing atmosphere. I would love to come visit there again. The staff are so welcome and kind to us.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Aaron Kaupp, General Manager at The Carlton Tower Jumeirah
Responded 2 weeks ago
Dear Seaside49692977760, Thank you very much for taking the time to share your feedback regarding your experience at Al Mare, The Carlton Tower Jumeriah. We genuinely value and appreciate your feedback and are very happy you enjoyed a memorable experience with us. I hope it will not be too long before we have the pleasure of welcoming you back. With my best personal regards, Aaron Kaupp Regional Vice President Northern Europe & General Manager The Carlton Tower Jumeirah
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daniel wrote a review Sep 2022
12 contributions5 helpful votes
Superb rooms with every single detail thought of, not to mention the shower, which is simply heaven…. An absolutely fantastic team, kind, thoughtful, precise… Every single detail of the experience and service is perfected. The location is incredible, the facilities are amazing. Extremely highly recommended – the best hotel in London.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Aaron Kaupp, General Manager at The Carlton Tower Jumeirah
Responded 2 weeks ago
Dear Cali7788, Thank you very much for taking the time to share your feedback regarding your experience at The Carlton Tower Jumeriah. I am delighted that you were impressed with the hotel, and that you felt well cared for by our team. Your kind compliments have been shared with them, and I know they join me in thanking you. We look forward to welcoming you back to The Carlton Tower soon. With my best personal regards, Aaron Kaupp Regional Vice President Northern Europe & General Manager The Carlton Tower Jumeirah
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mohammad Alk wrote a review Sep 2022
1 contribution1 helpful vote
My experience in The Carlton Tower Jumeirah was very impressive. Rooms are beautiful, comfortable and clean, Staff were friendly and professional, along with quality services and high-end facilities and amenities. Concierge team was very cooperative and assisted us in many things throughout the stay. It was a perfect stay and would definitely revisit.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Aaron Kaupp, General Manager at The Carlton Tower Jumeirah
Responded 3 weeks ago
Dear D4000XAmohammada, Thank you so much for your kind words about the hotel and the service you received, we greatly appreciate it. Your comments have been shared with the team who were delighted to receive such positive feedback. We are so pleased you enjoyed your time with us, and hope it will not be too long before we have the pleasure of welcoming you back. With my best personal regards, Aaron Kaupp Regional Vice President Northern Europe & General Manager The Carlton Tower Jumeirah
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Boris wrote a review Sep 2022
London, United Kingdom1 contribution
We ate in the Al Mare Restaurant for our wedding anniversary. All staff were extraordinary helpful. As soon as we arrived Darius who was standing outside greeted us with happiness and also told us about hotel too as this was first but not last visit. He showed us where restaurant is and introduce us to hostess. Dish was absolutely amazing. Thank you all for fantastic dinner. Top London hotel😀👍
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Aaron Kaupp, General Manager at The Carlton Tower Jumeirah
Responded 3 weeks ago
Dear Navigator55631790100, Thank you very much for taking the time to share your feedback regarding your recent visit to Al Mare at The Carlton Tower Jumeriah. I am delighted that you enjoyed your meal, and that you received a warm welcome from Darius, your kind comments have been shared with him and I know he joins me in thanking you. I hope it will not be too long before we have the pleasure of welcoming you back. With my best personal regards, Aaron Kaupp Regional Vice President Northern Europe & General Manager The Carlton Tower Jumeirah
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
PRICE RANGE
$810 - $1,180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jumeirah carlton tower hotel london, jumeirah carlton hotel, jumeirah carlton london
LOCATION
United KingdomEnglandLondonBelgravia / Victoria
NUMBER OF ROOMS
186
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Frequently Asked Questions about The Carlton Tower Jumeirah
Which popular attractions are close to The Carlton Tower Jumeirah?
Nearby attractions include Old & New Photography (0.2 miles), Harrods (0.2 miles), and The Grenadier (0.3 miles).
What are some of the property amenities at The Carlton Tower Jumeirah?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Carlton Tower Jumeirah?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Carlton Tower Jumeirah?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Carlton Tower Jumeirah?
Yes, parking is available to guests.
What are some restaurants close to The Carlton Tower Jumeirah?
Conveniently located restaurants include The Rosebery, Petrus by Gordon Ramsay, and Marcus.
Are there opportunities to exercise at The Carlton Tower Jumeirah?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Carlton Tower Jumeirah have airport transportation?
Yes, The Carlton Tower Jumeirah offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Carlton Tower Jumeirah?
Yes, dry cleaning and laundry service are offered to guests.
Does The Carlton Tower Jumeirah offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Carlton Tower Jumeirah?
Many travelers enjoy visiting Churchill War Rooms (1.3 miles), Tower of London (3.6 miles), and Houses of Parliament (1.5 miles).