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The Royal Horseguards

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#89 of 1,072 Hotels in London
Certificate of Excellence
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4,087 Reviews from our TripAdvisor Community

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Showing 3,761: English reviews
Woodside, California
Level Contributor
7 reviews
3 of 5 stars Reviewed yesterday NEW

We stayed for a week and the hotel gave us an upgrade to a garden view room across from the Thames. It is in a great location in town. The front desk and concierge service were really friendly and helpful, and the buffet breakfast included with our room was excellent but the room was in need of new flooring and... More 

Helpful?
Thank SyrOun3355
Monett, Missouri
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Location of this hotel is great with metro stop around the corner yet on a quiet side street away from all the hub bub and revelry of vacationers. Breakfast could use some improvement. Staff are very helpful and friendly. Good recommendations for siteseeing and Travel. Room was ready early. Bar drinks are a bit expensive.

Helpful?
Thank Carol D
Washington DC, District of Columbia
Level Contributor
3,100 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 3,690 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

This was a wonderful place to stay for a quick weekend in London. The beds were comfortable, the staff were friendly, and the decor is classy. It's also excellently situated along the Thames and close to all the sites around Westminster! The only negative experience was that we called down the morning we were going to checkout to ask when... More 

Helpful?
Thank QuickWhitTravel
Alabama
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Last September, my daughter and I stayed at the Royal Horseguards and I wrote a glowing (well deserved) review. The location is still marvelous and the staff is very competent--not as friendly this year. This year, when my husband and I decided to visit London, we thought we would upgrade our room choice and booked one with a river view.... More 

Helpful?
1 Thank dmspeech
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Hello and thank you for returning to the Royal Horseguards Hotel. I am sorry to know that you did not like views from your room. During the summer months the beautiful, historic trees of Whitehall Gardens in full bloom do tend to obscure the views of the River. However I do take your comments on board and will have my... More 

Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Arrived at The Royal Horseguards Hotel,Whitehall Court,London,at 3.20 pm ( check in time after 3pm) to be told” room still being cleaned ready in 5 minutes” After waiting further 30minutes we were told “ the room has to be inspected “ we then asked for a complimentary cup of tea which we had to argue our case to get .... More 

Helpful?
3 Thank Malcolm C
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Thank you for taking the time to review your recent visit to the hotel. I would like to sincerely apologise for the disappointment you experienced and assure you this is by no means the usual level of excellent service our team deliver to our guests. Our guest satisfaction is of the utmost importance to us so may I kindly ask... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A fantastic hotel with amazing view and location in london ,Even the nearest metro station is only 2 minutes walk! Enjoyed it very much and special thanks to MO at the reception desk and the whole staff was wonderful. When visiting london again , it will be my hotel for sure!

Helpful?
1 Thank ahmed a
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Hello and thanks for the 5* review! It is extremely heartening to know that a number of team members, including Mo made your stay all the more memorable. I am always very proud of the 5 * effort that each team member puts in consistently and continuously. Your gracious comments will be most appreciated! The views from our river facing... More 

nyc
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

It basically comes down to the room price (which seems to change daily at this hotel). Had we paid $400 for the room we would have been quite satisfied with the level of comfort (good bed, 2 comfortable chairs, nice towels, adequate a/c), but at $500 we become pickier. So we were not happy about the view onto a wall,... More 

Helpful?
Thank backhomeNyc
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Thank you for taking the time to write about your most recent stay with us. I am truly sorry to hear about the number of shortfalls that you experienced during your stay. I have already spoken to my Executive Housekeeper regarding your disappointment with regards to your bedroom. She assures me that she is investigating further to ensure this does... More 

San Francisco, California
Level Contributor
98 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Royal Horseguard hotel during the last weekend of August, it was an fantastic experience. We booked directly with the hotel, and the reservation specialist Marcia was helpful in assisting our booking process, explains the various room type and location in the building in choosing the right room type we want. We arrived at the hotel slightly... More 

Helpful?
3 Thank ventsurlonde
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Thank you for your kind feedback with regards to the excellent service that you received during your recent stay at The Royal Horseguards Hotel. I am absolutely delighted to learn that we met your expectations on all aspects of your stay. Our aim is deliver the high degree of service that our guests expect a leading 5 star hotel. The... More 

Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here on business on the 9th floor. The hotel is of a high standard. Room was delightful having a tv built into the wall of your bathroom so you could watch tv whilst having a bath. Breakfast was excellent continental and full english. Would love to stop.at this hotel again in the future.

Helpful?
Thank Mark J
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Hello and thank you so much for taking the time to share your 5* review of your recent stay with us. I am glad to hear that you liked the stylish, beautifully decorated room assigned to you. We are very proud of the service and standards we offer and having the facilities and amenities available ensure that our guests have... More 

Katy, Texas
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in a great location, within walking distance to many of the main attractions with a very short walk to the horseguards, a must see! The front desk were very good, especially Francisco, who went out of his way to help me with his good humour. The room was musty and needs updating, the closet is small and... More 

Helpful?
Thank Anlaws
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Thank you very much for taking the time to share your review following your recent stay with us. I am happy to know that you liked our location. We are privileged to be perfectly located on a quiet street in the centre of London with its numerous restaurants, bars and cafes. And all within walking distance of London’s tourist attractions,... More 

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Staying in Westminster

Neighborhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
One Twenty One Two Restaurant
One Twenty One Two Restaurant
Cuisines: Contemporary, European, British
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This majestic five-star hotel presides over the River Thames. From glittering chandeliers to contemporary design, this central hotel near the London Eye reflects a proud heritage. Expect more, with free wi-fi throughout the hotel, fully refurbished Victorian splendour, award-winning dining, afternoon tea and sumptuous river view suites. ... more   less 

Additional Information about The Royal Horseguards

Address: 2 Whitehall Court, London SW1A 2EJ, England
Location: United Kingdom > England > London > Westminster
Price Range: $273 - $480 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Horseguards 5*
Number of rooms: 282
Reservation Options:
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Also Known As:
The Royal Horseguards Hotel London
Royal Horseguards London
The Royal Horseguards London, England
Hotel Style:
#39 Romantic Hotel in London
#43 Family Hotel in London
#60 Business Hotel in London
#80 Luxury Hotel in London
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