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2 Whitehall Court, London SW1A 2EJ England
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Traveler (2690)
Room & Suite (896)
Dining (186)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 10/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Royal Horseguards
Updated 10/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#284 of 1,195 hotels in London
Location
4.9
Cleanliness
4.7
Service
4.5
Value
4.1
Travelers' Choice
This majestic five-star hotel presides over the River Thames. From glittering chandeliers to contemporary design, this central hotel near the London Eye reflects a proud heritage. Expect more, with free wi-fi throughout the hotel, Victorian splendour, award-winning dining, afternoon tea and sumptuous river view suites.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Car hire
Business Center with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Wine / champagne
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
River View
Languages Spoken
English, French, Russian, Spanish and 12 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
193Restaurantswithin 0.3 miles
129Attractionswithin 0.3 miles
6578Reviews134Q+A100Room tips
Traveler rating
  • 4,287
  • 1,381
  • 517
  • 260
  • 133
Time of year
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Popular mentions
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Most Recent
Alison wrote a review Oct 3
15 contributions9 helpful votes
Booked for location to finish for the marathon which worked out really well but also part of abba voyage package. Disappointed with small room & tiny shower room you could hardly squeeze past the shower door to get into the shower. First day no shower gel or conditioner so pleased we got them the second day as had used my spares.. The mini bar was included but we are not drinkers & only one bar of chocolate. A plus point was We loved the view & we're grateful after reading reviews of rooms on the other side with no natural daylight. The reception staff were ok but not great as did not tell us basics like when & where was breakfast, i rang up & asked if the breakfast was on earlier due to marathon told no but came down to find people had eaten earlier so it was. The first day there was s 15 minute wait to be seated. The staff serving did not appear happy to be there but the Buffet breakfast was ok. Location was the best selling point for us but considering the money paid we were not impressed to want to return fortunately for the hotel it was full of overseas guests so our custom was not required & will not be missed.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Royal Horseguards, Guest Services / Front Office at The Royal Horseguards
Responded yesterday
Dear AliAustria, Thank you for staying at The Royal Horseguards Hotel and for your detailed review. We are always striving to exceed our guest's expectations across all areas of our historic hotel, so it is concerning to hear that you were disappointed with our service. Please be assured that I have addressed your feedback with the relevant department managers to investigate further. We hope to welcome you again in the future. Kind regards Pedro da Silva General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JLM wrote a review Oct 3
Fuquay-Varina, North Carolina14 contributions1 helpful vote
We stayed here for the location and were amazed to end up just 1 block away from the Queen's Processional, which we were able to see in person. It was within walking distance of so many great things, and we could see the Thames and a bit of the London Eye from our window. It is a bit older but a fabulously grand feeling and a good value for what it is, in my opinion. We would be happy to stay there again. The room was especially nice - spacious, heated tile floors and towel bars, good water pressure, complimentary wine, coffee and snacks that were replenished. The staff were all incredibly friendly and helpful as well - especially the concierges / bellhops.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Royal Horseguards, Guest Services / Front Office at The Royal Horseguards
Responded yesterday
Dear jendancesing, Thank you for staying at The Royal Horseguards Hotel and for your amazing review. All the team is passionate about delivering outstanding service and making memorable moments for our guests. I am so delighted to see that you had a fantastic time with us and had an authentic 5* experience. We all are looking forward to welcoming you again in the future. Kind regards Pedro da Silva General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cian1000 wrote a review Oct 2
County Dublin, Ireland2 contributions2 helpful votes
I booked the hotel as part of the ABBA package and added an extra night for me and my partner. The hotel is very nice physically and my room was perfectly acceptable (no view, frosted windows, but perfectly clean and a decent size). Initially, the receptionist thought that we were only booked for one night, which I understood likely just reflected the amended nature of the booking. So far so good. Going down for breakfast on Saturday morning was a fiasco, as there was a large queue of people ahead for tables, so we all had to hang around on seats or stand in the vicinity to wait to be called (the consensus was a wait of 30 minutes or so). There were tables available, but seemingly not enough staff to prepare them. The food was nice and the breakfast was good. When we got back from the concert, our keycards wouldn’t permit access to our room, so we had to go to reception to have them recalibrated (this happens, so no big deal). However, on entering our room, we found somebody’s laundry laid out on our bed (a nicely packaged ensemble, which initially looked like a thoughtful pre-checkout gift), which transpired to be some man’s laundered several underwear and a shirt! I wasn’t best pleased. This is supposed to be a 5 star hotel, and it lives up to this in many respects, but with glaring deficiencies. In my irritation, I said an expletive when speaking to the receptionist (which I shouldn’t have, I readily agree), but his attitude immediately was patronising, hectoring and not in anyway acknowledging the reason for my irritation (not being able to access my room and then finding some other man’s jocks on my bed)! I asked to be contacted by management prior to my departure, which did not happen. A nice man whom I dealt with on checkout did ask about my satisfaction with my stay and I mentioned the issues, which he was sympathetic about, but it was not for him to try to deal with, so I just left it. Would I stay there again? Probably not. It is a nice hotel. It is very conveniently located. However, I saw people being treated poorly and I don’t like finding some other man’s underwear on my bed (which didn’t seem to bother the receptionist I dealt with at all). Also, his response to my comment about the excessive wait for breakfast was simply that “there weren’t enough staff on duty.” An overall nice hotel, but a bad taste was left. It could very easily have been an excellent experience, apart from some glaring deficits. Judge this by yourself. I’d still be open to contact from the hotel, but I’d not be very hopeful of a meaningful response. Don Dr Cian Denihan
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Royal Horseguards, Guest Services / Front Office at The Royal Horseguards
Responded 2 days ago
Dear Cian1000, Thank you for taking the time to provide such detailed feedback. It is very disappointing to hear about the oversights you have experienced. We have certainly taken your feedback on board and have addressed the issues with the relevant department heads with immediate effect. We are eager to turn this experience around and thus would like the opportunity to welcome you back to our historic hotel next time you visit London. When such an opportunity arises, please reach out to our Guest Services Team at guestservices.royalhorseguards@guoman.co.uk so we can personally look after your needs. Kind regards, Pedro Da Silva General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
racstrong wrote a review Sep 2022
Bradford, United Kingdom2 contributions
We was so looking forward to our weekend away. When we arrived we was greated by some friendly staff on front of house. Also a gentleman came over and explained about our bags and was very helpful. The room was a little disappointing in a few ways but did have space. The only meals we had on the 2 mornings were breakfast but they was not great. Not offered drinks or toast and food was cold.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Royal Horseguards, Guest Services / Front Office at The Royal Horseguards
Responded 1 week ago
Dear racstrong, Thank you for staying with us and for sharing your feedback. It is a great pleasure for all of us to hear that you have enjoyed your stay. I have taken the liberty and shared your observations about the breakfast offering with the relevant department head. I hope to welcome you back soon to the Royal Horseguards. Kind regards, Pedro da Silva General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Offir A wrote a review Sep 2022
Herzliya, Israel83 contributions3 helpful votes
Old building with lots of history, which generally speaking is great, but this also implies smaller rooms, windows that you can’t open and old smell (not that pleasant) in some places. Yet, the location is AMAZING, two mins from the Big Ben and the London Eye. Quite close to the tube as well.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
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Location
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Service
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Royal Horseguards, Guest Services / Front Office at The Royal Horseguards
Responded 1 week ago
Dear offira2018, Thank you for staying with us and for sharing your great feedback. It is a great pleasure for all of us to hear that you have enjoyed your stay and that you found our location great. I hope to welcome you back soon to the Royal Horseguards. Kind regards, Pedro da Silva General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
on76sx21on wrote a review Sep 2022
1 contribution
Poorly kept and over priced in every way, shower had mildew and most facilities didn’t work. Nearly no amenities, including a lack of parking or parking assistance. The suggested lot was a half mile away and full of human urine… the staff were less than friendly and some rooms are now under and event/dance hall. No sleep what so ever!! Would never stay again.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
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Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Royal Horseguards, Guest Services / Front Office at The Royal Horseguards
Responded 1 week ago
Dear on76sx21on, Thank you for staying with us and for sharing the review. Please accept our apologies for the inconvenience that you experienced during your stay. I do understand that some of our areas might need some attention, and I can assure you that all those areas will be part of a major refurbishment programme which is to start imminently. Regarding your feedback about the parking, sadly we do not have any control over the upkeep of the facility. Once again, please accept my apologies. I hope the next time you stay with us, it will be a deservedly 5-star experience. Kind regards, Pedro da Silva General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bjs461 wrote a review Sep 2022
1 contribution1 helpful vote
The WiFi could be better otherwise our stay was very good. The locaton is very good and the personell was very good friendly and always very helpful in every moment when asking for help. I really can recomend this hotel..
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Royal Horseguards, Guest Services / Front Office at The Royal Horseguards
Responded 1 week ago
Dear bjs461, Thank you for your feedback regarding your recent stay with us. I was delighted to hear that you had a great stay with us and that our team was able to make your experience even better. I will most certainly pass your appreciation to my team who would be equally happy to hear your comments. We look forward to welcoming you back soon. Kind regards, Pedro da Silva General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tom S wrote a review Sep 2022
Nuneaton, United Kingdom10 contributions5 helpful votes
The web site said no carpark facilities but Valet parking available at a cost. this is the reason I booked. When I phoned I was told there are no valet or parking on site, I did try to cancel but was told it was to late.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Royal Horseguards, Guest Services / Front Office at The Royal Horseguards
Responded 1 week ago
Dear C4536DDtoms, Thank you for taking the time and sharing your review. Our apologies for the miscommunication. I have just gone through our website to locate the incorrect information. I look forward to welcoming you back in the future. Kind regards, Pedro da Silva General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
martyncattermole wrote a review Sep 2022
1 contribution1 helpful vote
We only stayed for one night. The hotel staff were friendly & welcoming. Took a trip into London to watch a show. Hotel was close to a lot of attractions. The room was grand & we had great views in f the Thames & the London Eye.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Royal Horseguards, Guest Services / Front Office at The Royal Horseguards
Responded 1 week ago
Dear martyncattermole, Thank you so much for your glowing 5 Star Review. The team and I are delighted we met your expectations, and that you have found our beautiful historical building spectacular. Please do come and visit us next time your travels bring you to London. We would love to welcome you back to the Royal Horseguards Hotel. Yours sincerely, Pedro da Silva General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lederhosenMonaco wrote a review Sep 2022
Monaco76 contributions27 helpful votes
When we arrived the doorman took our luggage. Perfect . Check in was easy . The hotel is clean and has a nice fireplace in the entrance. The furniture is old style. Bulky but comfortable. The bar in the evening provides some small snacks . The bathroom floor is heated as well as the towel heater is working. One has to get used to the train noise as there is no double glazing. Very well located. The breakfast for £17 is not really worth it as lots of other places around for better food. The eggs looked like rubber and the bacon could be used to stuff the sole of the shoe. The chairs could use a little refurbishment as they are worn.
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Try and get a room not FACING the train line. If breakfast not included do not spend the money.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Royal Horseguards, Guest Services / Front Office at The Royal Horseguards
Responded 1 week ago
Dear lederhosenMonaco, Thank you for staying with us recently and taking the time for sharing your review. I am delighted to hear that you've had a great arrival and in-room experience. Our team takes great pride in giving great service to all our guests, and I am delighted to hear that you were happy with it. I have already personally shared your observations with the relevant department heads. I hope to welcome you back soon. Kind regards, Pedro da Silva General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$289 - $469 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal horseguards hotel london, royal horseguards london
LOCATION
United KingdomEnglandLondonWestminster
NUMBER OF ROOMS
282
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Frequently Asked Questions about The Royal Horseguards
Which popular attractions are close to The Royal Horseguards?
Nearby attractions include National Gallery (0.3 miles), St. James's Park (0.3 miles), and London Eye (0.3 miles).
What are some of the property amenities at The Royal Horseguards?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Royal Horseguards?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Royal Horseguards?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Royal Horseguards?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Royal Horseguards?
Conveniently located restaurants include Bustronome, The Marquis, and Strada Southbank.
Are there opportunities to exercise at The Royal Horseguards?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Royal Horseguards?
Yes, dry cleaning and laundry service are offered to guests.
Does The Royal Horseguards offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Royal Horseguards?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.
Are there any historical sites close to The Royal Horseguards?
Many travelers enjoy visiting Churchill War Rooms (0.4 miles), Tower of London (2.1 miles), and Houses of Parliament (0.5 miles).