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The Royal Horseguards

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#89 of 1,070 Hotels in London
Certificate of Excellence
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4,040 Reviews from our TripAdvisor Community

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Showing 3,718: English reviews
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed yesterday NEW

This was our 4th trip to the Royal Horseguards as we have enjoyed our previous visits so much. Sadly it may also be our last as we were both very disappointed this time in the hotel. We decided to book one of the best rooms ( not suites ) for 4 nights this visit, as a treat so a Grand... More 

Helpful?
Thank Alasdair58
cardiff
Level Contributor
72 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Set on the water next to embankment station, location is superb. Lobby area and communal areas downstairs are lovely. Large spacious rooms a little dated but nice. Room service was ok but have had better. Definitely recommend though. Some great restaurants near by too

Helpful?
Thank SteveMcD
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Hello and thank you for the recommendation! Our picturesque castle like hotel is indeed ideally located on Victoria Embankment which not only overlooks The London Eye and River Thames, but is also only a few minutes walk away from Big Ben and the iconic Houses of Parliament, Westminster Abbey, Trafalgar Square, Piccadilly Circus,Chinatown and Covent Garden. I am so pleased... More 

Adelaide, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel was just right for us, the location and the view gave us the perfect end to our UK stay. The staff were attentive, polite and very welcoming, service in any part of the hotel was always excellent. We loved our stay and would happily stay again

Review collected in partnership with this hotel

Helpful?
Thank leelove2016
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Hello and thank you very much for your 5* review. I am happy to know that you found our location excellent. Our amazing location in the heart of London is very close to many transport links, including 2 tube stations, Charing Cross railway station and the Embankment Pier. The River Thames and the numerous attractions of the Southbank and Queens... More 

Arlington, TN
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great hotel - staff extremely friendly and helpful. Receptionist went out of their way to make our room outstanding. Recommend this hotel to anyone visiting London. Close to loads of things to see. We were on the 2nd floor. Elevator was always available when needed. Dinning area is nice and the bar area is quiet.

Review collected in partnership with this hotel

Helpful?
Thank 706bamafan
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Hello and thank you for taking the time to post your review. I shall be sure to pass your kind comments and special thanks onto our team, with a special mention to our friendly reception team. The team thrive on delivering warm, friendly and courteous service and are indeed truly an asset to our beautiful historic hotel. I am delighted... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

We are currently staying at this hotel as it is my wife's 40th birthday today and I wanted to treat her to 5 days in London. From the moment we entered the hotel, the staff have been amazing. They are friendly, polite and professional and are making this experience even more special. Breakfast is of the highest quality as is... More 

Helpful?
Thank Gary H
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Hi and thank you for your review regarding your recent stay with us at The Royal Horseguards. I am so happy to hear that you had a memorable experience with us. The team will be extremely delighted to hear that they made such a positive and lasting impression on your visit. We are proud in the high standards of service... More 

Doncaster
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I have stayed at the Royal Horse Guards on a number of occasions, but this might be my last. (I) the staff on check in could not be friendlier, they were efficient and were very eager to please. (Ii) the reception area and bar areas are classy and very well appointed. (Iii) the location is superb and sitting on the... More 

Helpful?
1 Thank Dave C
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Thank you for taking the time to write your TripAdvisor review regarding your recent stay with us. It is always disappointing to receive negative feedback especially so from a regular guest. I would like to assure you that I take all guest comments into consideration and would sincerely apologise for the shortfalls in service and standards that you received. I... More 

Painesville, Ohio
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The pics from our 8th floor river view room are included. Spectacular view. Very nice room with heated bathroom floors and towel tacks. Lovely room. Plenty of space with table for 2 overlooking the river by the windows. We don't watch much tv to but it was rather small. ( maybe only negative if I had to find one) However... More 

Helpful?
Thank mbliss57
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Hello and thank you for the fantastic photos! I am so pleased to hear that you found our hotel beautiful. Our French chateau-style building boasts many of it’s original Victorian features, including the beautiful tiled floors as well as the crystal glittering chandeliers. Complemented by modern state of the art must haves all to ensure that each stay is uniquely... More 

Bedford, United Kingdom
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here as a surprise for my mum's 50th and our stay was great. We paid for a pick up service to take us from St Pancras to the hotel, and once the driver found us, it was a pleasant drive to the hotel. Once in, the interior was spectacular, all decorated for Christmas, with a grand table and chandelier... More 

Helpful?
Thank Robertaa93
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Hello and thank you for your detailed and delightful stay with us! Our guests comfort is the utmost importance when staying with us and I am very proud of my professional, courteous team. I am thrilled that you enjoyed the spacious beautifully appointed bedrooms allocated to you. I am also delighted to know that your mum was pleasantly surprised by... More 

Kanturk, Ireland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very central location. Short walking distance to Trafalgar sq, westminster, covent garden. Beside Embankment tube. Friendly helpful staff. Great breakfast. Nice rooms. Good size for central london. Only small criticism was that conditioning unit was very noisy in our room and you cannot open the windows on high floor. Maybe it needed a service after a hot summer. Will use... More 

Review collected in partnership with this hotel

Helpful?
Thank MLPW
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Thank you for your review regarding your recent stay with us. I am so pleased to hear that you enjoyed every bit of your stay - from our tastefully, stylish decorated bedrooms to our warm and inviting team. Our guest satisfaction is of our highest importance and we are continually improving to ensure our 5 star service exceeds expectations on... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for 5 nights in July. We loved the location, which was close to all our activities whilst in London. An easy stroll to Embankment Tube. The check in staff were extremely helpful and polite. We had a lovely, spacious room looking over the Thames (slightly obscured by trees!) and the London Eye. I would definitely stay here... More 

Helpful?
Thank Jules P
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Thank you for your TripAdvisor review regarding your recent stay with us in July. I am so pleased that you found the team helpful and polite. The views from our river facing rooms are spectacular, especially so at night, with The London Eye and The Palace of Westminster lit up against the skyline. Our location is key - based in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Westminster

Neighborhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
One Twenty One Two Restaurant
One Twenty One Two Restaurant
Cuisines: Contemporary, European, British, Gluten Free Options
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This majestic five-star hotel presides over the River Thames. From glittering chandeliers to contemporary design, this central hotel near the London Eye reflects a proud heritage. Expect more, with free wi-fi throughout the hotel, fully refurbished Victorian splendour, award-winning dining, afternoon tea and sumptuous river view suites. ... more   less 

Additional Information about The Royal Horseguards

Address: 2 Whitehall Court, London SW1A 2EJ, England
Location: United Kingdom > England > London > Westminster
Price Range: $269 - $429 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Horseguards 5*
Number of rooms: 282
Reservation Options:
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Also Known As:
The Royal Horseguards Hotel London
Royal Horseguards London
The Royal Horseguards London, England
Hotel Style:
#39 Romantic Hotel in London
#43 Family Hotel in London
#60 Business Hotel in London
#80 Luxury Hotel in London
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