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140 Gloucester Road, London SW7 4QH England
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$177
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Traveler (826)
Room & Suite (322)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 05/20/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 05/20/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#330 of 1,196 hotels in London
Location
4.8
Cleanliness
4.7
Service
4.4
Value
4.2
The Bailey´s Hotel London is a charming boutique hotel in the heart of fashionable Kensington. You´ll feel at home in the Victorian grandeur of our redbrick townhouse, just moments away from world-renowned museums and the luxurious neighborhood of Knightsbridge.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Conference facilities
Banquet room
24-hour security
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Car hire
Taxi service
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Room service
Safe
Flatscreen TV
Sofa bed
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Classic
Languages Spoken
English, French, Arabic, Chinese and 4 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
138Restaurantswithin 0.3 miles
14Attractionswithin 0.3 miles
1908Reviews108Q+A100Room tips
Traveler rating
  • 1,138
  • 459
  • 142
  • 81
  • 89
Time of year
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Selected filters
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Popular mentions
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Most Recent
pf2920 wrote a review Yesterday
Copenhagen, Denmark2 contributions3 helpful votes
Our Millenium account was not working, so we needed help booking with our Millenium membership. We wanted to book 5 nights this Oct. and wrote to the reception/booking 4 times !? The lady gave us a completely ignorant reply 2 times and made no attempt to help us, nor was she interested in making the booking via mail. We gave up. It is somewhat costly to stay there, so one would expect (better) service. The first impression and the first face you meet at at hotel generally gives you an indication of the service/staff attitude. So maybe a good thing we didn't succeed in making the booking :).Luckily we managed to find a nice hotel instead.
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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David H wrote a review Aug 2022
New Zealand20 contributions18 helpful votes
Hotel's Favorite
Stayed for 3 nights loved the position of the hotel. Right outside the tube station so no walking with luggage. Staff wonderful and friendly. Free breakfast in the morning which is always great. Walking distance to the museums and Kensington palace and also Harrods. Loads of eatery’s around. All in all great hotel highly recommend.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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tripster69 wrote a review Oct 4
San Diego4 contributions1 helpful vote
To start, when booking a hotel I always critically read the reviews and research the area. Additionally, a relative stayed at this hotel about six years ago and liked it. The hotel is in a wonderful area. It is next to a tube station and just a short walk to wonderful museums. The area feels safe and not crowded with tourists. Now for the things that I did not like. Upon arrival at 10 AM, the Front desk told me that my reservtion had been canceled. I showed them my confirmtion, but they said it was canceled. So much for asking for an early check in. I had to call the reservation's number and the woman on the line quickly found my reservation. However, the Front desk now said that I should come back at 1500 to check in. My wife, exhausted from a overnight flight sat down and fell asleep on the lobby couch. Perhaps this was a sore sight, because now they found a room for us by 1100. The room felt smaller than what was stated for a Deluxe Double. The bathroom was small but clean although the toilet seat was loose and we had to continually readjust the postion. The refrigerator was not working. We informed the desk the next day, but it was not repaired or replaced until that evening when we called the front desk again, and the night manager himself came to fix it. I feel that all these forementioned issues are tolerable except for what I felt was the UNCLEANLINESS of the room. The dark carpet has numerous visible stains and it just felt dirty when walked on with bare feet. There were dark smudges and even a spot of dried blood on the bathroom door that were not attended to by the housekeeping staff. I have attaced a photo of this. The room was dusty and I had to wipe surfaces with a damp cloth every day during our five night stay. During our stay, not once did I hear hear or see a vacuum cleaner. In all, except for a great location, I was very happy to leave upon check out.
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Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kim Tian, General Manager at The Bailey's Hotel London Kensington
Responded yesterday
Dear Tripster69 Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel. Best wishes The Bailey's Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vinicius E wrote a review Oct 1
1 contribution
I was with my family, clean, spacious room, good bathroom. excellent location next to the metro, very good neighborhood! Excellent staff and service, very near to the buss station, the only negative point is that don’t have all day room service!!
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kim Tian, General Manager at The Bailey's Hotel London Kensington
Responded 6 days ago
Dear 524viniciuse Thank you ever so much for your kind 5-star review. I am delighted that you enjoyed an excellent stay, and experienced great guest services from the team. Your kind comments have certainly been shared with the team who are joining me in thanking you for the positive feedback. We look forward to welcoming you back in the near future. Kind regards, Kim Tian General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
arsenal789 wrote a review Sep 2022
Mumbai67 contributions74 helpful votes
Location. Location. Location. Add to it nice and clean rooms, excellent service and a courteous staff. The Baileys was a great find. There is a variety of restaurants just across the street and of course a nice bar at the hotel itself. Excellent!!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kim Tian, General Manager at The Bailey's Hotel London Kensington
Responded 6 days ago
Dear arsenal789 Thank you ever so much for your kind 5-star review. I am delighted that you enjoyed an excellent stay, and experienced great guest services from the team. Your kind comments have certainly been shared with the team who are joining me in thanking you for the positive feedback. We look forward to welcoming you back in the near future. Kind regards, Kim Tian General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
wendywoo15 wrote a review Sep 2022
Wigan85 contributions55 helpful votes
I stayed here last week for work in a single room. The hotel is in an ideal location right opposite Gloucester Road tube station. The room was lovely, very clean with a comfortable bed, good shower and good sized bathroom. The staff were very pleasant and helpful. The only thing I thought let it down was the breakfast, the lids are left off the pots containing the hot items which resulted in them being cold, cold beans on toast is not an ideal start to the day!
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kim Tian, General Manager at The Bailey's Hotel London Kensington
Responded 1 week ago
Dear wendywoo15, Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel. Best wishes Kim Tian General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
764kwebb wrote a review Sep 2022
San Luis Obispo, California20 contributions2 helpful votes
We stayed at this hotel for 10 days in September at the end of our 3 week trip in the UK. The hotel location is right across the street from the Gloucester tube station and in close proximity to buses. There are pubs, restaurants, and many services in the across the road and in the vicinity. We could easily walk to Kensington Gardens and Hyde Park as well as the V&A. We had a Luxury Room with one Double Bed - note that at this hotel the "Double bed" is a king size in US. I actually called before booking to clarify. We had a corner room on the 5th floor (top floor) - it was a large room with a very nice bathroom. Love the towel warmers in all the bathrooms in the UK! The room was air conditioned as well which was a must for this trip given the crazy weather everyone is having. The hotel has a restaurant and a bar. We didn't use the restaurant but frequented the bar for nightcaps. The bar closed at 11pm and had last cal at 10:30 which wasn't ideal - especially when you're on vacation. Overall this choice was good for the end of our trip. We were there during the Queen's funeral so our location allowed us to get around easily given the influx of visitors during that week. I would recommend this hotel.
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Date of stay: September 2022
Value
Location
Service
Room Tip: Ask for a high room to avoid any road noise.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Kim Tian, General Manager at The Bailey's Hotel London Kensington
Responded 1 week ago
Dear 764kwebb Thank you ever so much for your kind 5-star review. I am delighted that you enjoyed an excellent stay, and experienced great guest services from the team. Your kind comments have certainly been shared with the team who are joining me in thanking you for the positive feedback. We look forward to welcoming you back in the near future. Kind regards, Kim Tian General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elizabeth e wrote a review Sep 2022
4 contributions
Great service - concierge & bellboys were right there helping with bags, recommendations, an early am cab. Impeccably clean room. Wonderful breakfast. Quiet. Great location right across the street from the Glouster Rd tube station. Convenient to lots of great restaurant options. Staying again in 2 weeks because of the great experience!
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Date of stay: September 2022Trip type: Traveled with family
Room Tip: Best stay in London after 5+ other hotel stays
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kim Tian, General Manager at The Bailey's Hotel London Kensington
Responded 1 week ago
Dear Elizabeth e Thank you ever so much for your kind 5-star review. I am delighted that you enjoyed an excellent stay, and experienced great guest services from the team. Your kind comments have certainly been shared with the team who are joining me in thanking you for the positive feedback. We look forward to welcoming you back in the near future. Kind regards, Kim Tian General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John O wrote a review Sep 2022
Stamford, Connecticut2 contributions
Overall it’s average. Rooms were fine - clean- but for the cost wasn’t over the top. Breakfast was the biggest disappointment. While breakfast is served till 11. Staff is busy setting up for lunch by 10am. Had to ask for a luke warm coffee and got everything just go up and refilled the milk container myself. Considering the cost of the breakfast $25 USD per person. Understand the time crunch between breakfast and lunch but they might consider closing earlier and giving staff more time in between. It’s better than forcing them to rush and better for guest NOT to have a poor start to their day.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kim Tian, General Manager at The Bailey's Hotel London Kensington
Responded 3 weeks ago
Dear OlberdJ Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel. Best wishes The Bailey's Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rich wrote a review Sep 2022
Brooklyn, New York3 contributions
AWFUL! Firstly, the staff don’t know what they’re doing. They deliberately took my payment twice, and only by chance did they admit to it (as I was checking out). The manger (Berry) didn’t even offer an apology until I asked for one. The rooms are basic at best, my bureau was smeared in what looked like years-old hair lacquer. At 10am on the day of my departure I was disturbed by staff asking when I was leaving (check out is noon). The only good think I can say about this place is that it’s close to the subway station and museums.
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Date of stay: September 2022Trip type: Traveled solo
Room Tip: Be very careful with your payement. They will try and take it twice
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kim Tian, General Manager at The Bailey's Hotel London Kensington
Responded 3 weeks ago
Dear Yorkshireman0 Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel. Best wishes The Bailey's Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$192 - $305 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
millennium baileys london, hotel millennium baileys, bailey's london, millennium london, millennium bailey hotel london
LOCATION
United KingdomEnglandLondonEarls Court / South Kensington
NUMBER OF ROOMS
212
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Frequently Asked Questions about The Bailey's Hotel London Kensington
Which popular attractions are close to The Bailey's Hotel London Kensington?
Nearby attractions include South Kensington (0.3 miles), Dolce Club London (0.3 miles), and The Drayton Arms Theatre (0.2 miles).
What are some of the property amenities at The Bailey's Hotel London Kensington?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Bailey's Hotel London Kensington?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at The Bailey's Hotel London Kensington?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Bailey's Hotel London Kensington?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The Bailey's Hotel London Kensington?
Conveniently located restaurants include Bella Italia South Kensington, CERU, and Town House.
Are there opportunities to exercise at The Bailey's Hotel London Kensington?
Yes, guests have access to a fitness center during their stay.
Does The Bailey's Hotel London Kensington have airport transportation?
Yes, The Bailey's Hotel London Kensington offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Bailey's Hotel London Kensington?
Yes, dry cleaning and laundry service are offered to guests.
Does The Bailey's Hotel London Kensington offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Bailey's Hotel London Kensington?
The staff speaks multiple languages, including English, French, Italian, Chinese, Arabic, Romanian, and Filipino.