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The Bailey's Hotel London

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140 Gloucester Road, London SW7 4QH England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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About

#328 of 1,170 hotels in London
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Travelers' Choice
This hotel is a beautifully renovated Victorian London townhouse, located in the heart of fashionable South Kensington. The Bailey's Hotel London combines style and character, and is one of the most traditional and popular hotels in the area. The hotel has completed refurbishment of all guest rooms in October 2015. Quintessentially English in décor and style, the rooms have been designed with the comfort of our guests in mind, and combine unique features and furnishings with modern amenities. The interior of the hotel is extremely elegant and retains many of its original features, with its sweeping staircase, stained glass windows and intricate stonework. Situated opposite Gloucester Road underground station, this hotel offers access to many transport links and is perfectly positioned for guests visiting many of the British capital's most popular attractions. These places of interest include Hyde Park, the Royal Albert Hall, Kensington Palace and the Victoria and the Victoria& Albert Museum.
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estelle_co1 wrote a review Yesterday
Durham, United Kingdom5 contributions3 helpful votes
The hotel is nice, clean and in a great location directly opposite the tube. However, our stay was let down by the service and the breakfast. When we checked in we received no information about when or where breakfast would be served and there was no information booklet in our room (no info on room service, wifi, contact numbers etc.) When we arrived down at the restaurant in the morning we were asked where our breakfast pre-order form was but we had never been told we had to pre-order the breakfast or been given any form at the desk or in our rooms. Despite this, the staff were accommodating and sat us straight away, explaining that they would get what we wanted from the buffet and serve it to our table, due to COVID. When we booked a room with breakfast included, we expected some sort of hot cooked breakfast so we were very disappointed with the limited option of a boiled egg/omelette and a buffet table consisting of some toast, plain yogurt and cheap carton orange juice. Throughout breakfast, the staff all seemed very flustered and rushed and it was difficult to get their attention to request items from our order that hadn’t arrived. Overall we had a pleasant visit and would probably stay again, but we would definitely find a cafe outside of the hotel for breakfast.
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Date of stay: May 2021Trip type: Traveled as a couple
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jarvsmum wrote a review Jun 13
2 contributions
+1
We booked Bailey’s Hotel through Secret Escapes and had the most wonderful experience. From the warm welcome when we arrived with easy check in to the smooth check out it was seamless. We were upgraded to an amazing room which was spacious, clean and gorgeously furnished. The hotel is beautiful and a real gem. Our breakfast, pre-ordered was served in the Olive Restaurant it was simple but good quality and service was prompt. Overall the staff were extremely efficient and friendly we would definitely visit again. Thank you all for a wonderful stay.
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Date of stay: May 2021Trip type: Traveled with family
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georgethompson wrote a review Jun 11
London, United Kingdom1 contribution
Fantastic service by Gary. Just would like to say it was a fantastic experienced staying at this hotel. Its great for familes and most importantly its in a amazing area too. The decor of the hotel is good and the hygiene is also 10/10 , would definitely recommend this place
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Date of stay: May 2021Trip type: Traveled with family
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Kareem Osmani wrote a review Jun 9
London, United Kingdom1 contribution
A charming hotel run by lovely people. A memorable experience for all the right reasons. I look forward to my next visit. The hotel is a gem to be savoured and recommended. The rooms are a good size and impeccably clean and tidy. Perfect for business and holiday stays.
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Date of stay: April 2021Trip type: Traveled on business
Room Tip: Book early to avoid disappointment.
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Response from Kim Tian, General Manager at The Bailey's Hotel London
Responded 6 days ago
Dear Voyager11364517129 Thank you for your five star review and such positive comments - we really do appreciate guests taking the time to leave us feedback. I am happy to read your stay was above expectation and delighted to read that you speak so positively about our service. I look forward to welcoming you back to The Baileys Hotel London. Kind regards, Kim Tian General Manager
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Blacky88 wrote a review Jun 7
Brighton, United Kingdom2 contributions1 helpful vote
The listing does not live up to reality. The hotel appears understaffed and the ones who are there seem very unhappy about their presence. No sign of a room service menu. Chose to eat elsewhere, there are lots of very nice restaurants and takeaways opposite. Breakfast was very poor. Bed was unsecured on rug on hardwood floors. If the staff were happier the stay may've been more enjoyable. Also, yet to see the £50 deposit drop off my credit card. I wonder if the management do read these reviews instead of the same response to each one.... see below.
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Date of stay: June 2021
Location
Service
userrating.prompt.190
Room Tip: There are much better hotels in the area.
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Response from Kim Tian, General Manager at The Bailey's Hotel London
Responded 6 days ago
Dear Blacky88, Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon to the Bailey’s Hotel. Kind regards, Guest Relations Management
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PRICE RANGE
$174 - $339 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
millennium baileys london, hotel millennium baileys, bailey's london, millennium london, millennium bailey hotel london
LOCATION
United KingdomEnglandLondonEarls Court / South Kensington
NUMBER OF ROOMS
212
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