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BEST WESTERN Mornington Hotel

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BEST WESTERN Mornington Hotel
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629 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Mornington Hotel
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Showing 460: English reviews
Sao Paulo, SP
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed September 22, 2013

Great location, great breakfast, reception very sympathetic and efficient. I strongly recommend it. The first time my wife and I stayed in a superior room and it was a very pleasant experience. On return from Southampton we stayed in a basic room category, was not equal to the anteriors but fully met our needs. The internet is not the best... More 

Helpful?
1 Thank Orlando C
Byron W, General Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear Orlando C, Thank you for taking the time to post comments from your recent stay with us on Tripadvisor. I use all the feedback to learn where we need to improve to be able to give a better experience to future guests. I am delighted that you enjoyed your stay with us. I have noted your comments about the... More 

Melbourne, Australia
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed September 19, 2013

This smallish hotel is in a very convenient location for travellers...couple of minutes walk from Lancaster Gate tube station,close to Paddington station with Heathrow connection and 10 min. walk to Marble Arch where all the sight-seeing bus tours pass through. Very helpful staff at reception although some accents were interesting. Breakfast,although in basement area,was exceptional with plenty of staff clearing... More 

Helpful?
1 Thank Max J
Byron W, General Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear Max J, Thank you for taking the time to share your recent experience with us on Tripadvisor. I appreciate all the feedback that we get from tripadvisor as it helps us to improve the service that we offer. I am delighted to learn that you enjoyed your stay with us. I have noted your comments about the size and... More 

Somerset
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 18, 2013

This hotel is functional, clean and tidy. A short walk from Paddington station. Double rooms suited to single occupancy very small for 2 guests, Fine for a simple business stay in London. No luxury but very clean with comfortable bed and good bathroom. Small reception area with bar. I did not take breakfast. I had a very comfortable stay thank... More 

Helpful?
1 Thank Frun
Byron W, General Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear Frun, Thank you for your feedback. I appreciate all the feedback that we get from tripadvisor as it helps us to improve the service that we offer. I am delighted to learn that you enjoyed your stay with us. I have noted your comments about the size and layout of the rooms. As we are a 200 year old... More 

London, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed September 15, 2013

Extremely cramped rooms that look nothing like the photos. The original rooms of the building have been sub-divided into smaller units leaving the resulting rooms feeling very claustrophobic. In our room, both ends of the bed were squashed between two walls. This means that one person has to clamber over the other to get in and out of bed as... More 

Helpful?
1 Thank nick777vvv
Byron W, General Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear nick777ww Thank you for taking the time to share your recent experience with us. We take all the feedback we get very seriously as we use this as our key tool to improve experience that we can give to our future guests. We go through all the reviews we get daily with the leadership team with in the hotel.... More 

Florida
Level Contributor
255 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed September 13, 2013

Finding a reasonably affordable place to stay in a convenient and nice section of London is difficult. But, we did it. It's hard to find European accommodations for a family of 3 and for our friends traveling with us, a family of 4, that are not cramped and sparse. But, in London, we found it. Our room was spacious, bright... More 

Helpful?
Thank Annie143Florida
Byron W, General Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear Annie143Florida, Thank you very much for your glowing review. I am delighted to learn that you enjoyed your stay with us. Once again thank you for your feedback. I look forward to welcoming you when you are next in London If I can be of any further assistance please do not hesitate to contact me Yours sincerely Byron Wilson... More 

London, United Kingdom
1 review
3 of 5 stars Reviewed September 13, 2013

.....the single rooms are too small, the walls between rooms paper thin, and the internet connection (free wifi hotspot) terribly slow in the evenings. It should be pointed out that a fair rating for this hotel would be 3.5 stars as the hotel is very smart. Clearly it has been recently renovated or the staff take great pride in cleaning... More 

Helpful?
Thank thomph2000
Byron W, General Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear thomph2000, Thank you very for taking the time to share your experience with us. The detail that you have given us is very useful and is very much in our minds as we look to improve the experience going forward. I am delighted to learn that the service and attitude of the staff was excellent. This is the most... More 

Atlanta
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 12, 2013 via mobile

I very much enjoyed my stay at this property. I love good hotels, and this did not disappoint. The location near the Tube and Hyde Park was great. My single room was small, but extremely comfortable. Access to central London was quick and easy from this relatively quiet area.

Helpful?
Thank MusicicianAndTeacher
Byron W, General Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear Musicianandteacher, Thank you very for taking the time to share your experience with us on tripadvisor. I am delighted to learn your enjoyed your stay with us and that we did not disappoint you. I look forward to welcoming you when you are next in London If I can be of any further assistance please do not hesitate to... More 

Aberdeen, Scotland, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 11, 2013

I just like th thank the staff and the BW Hotel, for making my stay in london a wonderful experience, after the shambolic and utterly disgusting first choice hotel, that i hastily ran away from, the intitial girl on reception was very helpful, and booked myself and girlfriend into a fantastic first floor room which was spotless, and decrorated to... More 

Helpful?
Thank Jim S
Byron W, General Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear Jim S, Thank you very for taking the time to share your experience with us on tripadvisor. I am delighted to learn your enjoyed your stay with us and we were a vast improvement on the first hotel you had booked. I look forward to welcoming you when you are next in London If I can be of any... More 

Wedmore, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 9, 2013

Lets start with the positives & you decide - Great location quiet & set back from traffic noise - clean, comfy beds/nice shower room - piping hot water. Staff very accommodating. Negatives - Very small rooms - it is London I know but really, and ceilings/walls paper thin so noise from other guests does bode well for an interupted nights... More 

Helpful?
Thank standardfamily
Byron W, General Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear standardfamily Thank you for taking the time to share your recent experience with us. We take all the feedback we get very seriously as we use this as our key tool to improve experience that we can give to our future guests. We go through all the reviews we get daily with the leadership team with in the hotel.... More 

Jacksonville, Florida
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed September 6, 2013

First, I think the room is the smallest that I have every stayed in. However, once I got over that fact, I really came to enjoy this hotel. At any rate, I'm here to enjoy a great city and will not be spending much time in the room anyway. What was provided though was a property that was modern and... More 

Helpful?
1 Thank Johnro
Byron W, General Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear Johnro, Thank you very for taking the time to share your experience with us on tripadvisor. I appreciate all the feedback that we get as it helps me to improve the experience for future guests I am delighted to learn your enjoyed your stay with us and saw us as good value. I appreciate that London is an expensive... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located opposite Hyde Park and moments away from Paddington, The Best Western Mornington Hotel is an oasis of peace yet only minutes from London’s West End and Oxford Street.Completely refurbished to combine its Victorian Splendour with a modern contemporary finish, the BEST WESTERN Mornington Hotel the perfect hotel for your visit to London. With 70 fully air-conditioned bedrooms, Complimentary High Speed WIFI throughout the Hotel, a professional meeting room, and stylish bar our London Hotel is perfect for any occasion. ... more   less 

Additional Information about BEST WESTERN Mornington Hotel

Address: 12 Lancaster Gate | Westminster, London W2 3LG, England
Location: United Kingdom > England > London
Price Range: $153 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Mornington Hotel 4*
Number of rooms: 70
Reservation Options:
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Also Known As:
Best Western London
London Best Western
BEST WESTERN Mornington Hotel London, England
Hotel Style:
#249 Luxury Hotel in London
#313 Family Hotel in London
#327 Business Hotel in London
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