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BEST WESTERN Mornington Hotel

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BEST WESTERN Mornington Hotel
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657 Reviews from our TripAdvisor Community

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Showing 482: English reviews
Houston, Texas
Reviewed January 7, 2014 via mobile

Profile: 2 Adults & 2 Kids in Duplex Room Pros: Duplex room was fantastic for family, decor in hotel is very nice, service is very good and 2 mins walk to Hyde Park / Tube Station Cons: The rooms can be a tad noisy as the sound proofing isn't quite what it should be as per other reviews but this...

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Helpful?
Thank Keith H
Byron W, General Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear KHillis2012, Thank you very for taking the time to share your recent experience on tripadvisor. I value all of the feedback and comments that we get as it helps me to learn where we need to improve so we can give our future guests a great stay. I am delighted that you enjoyed your stay with us. I have...

Vienna, Austria
Reviewed January 6, 2014

Overall nice hotel but you have to watch out. They sell you rooms with virtually no window. I asked for another room but the offered room was substandard. GBP 219 for two nights wthout window is definitely too much. Somewhere near the room there must have been some kind of motor. It was loud. TIP: If you go there do...

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Helpful?
Thank TOMSZ62
Byron W, General Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear TOMSZ62 Thank you for taking the time to share your recent experience with us. We take all the feedback we get very seriously as we use this as our key tool to improve experience that we can give to our future guests. We go through all the reviews we get daily with the leadership team with in the hotel....

Mexico City, Mexico
Reviewed January 5, 2014

Ok, the hotel is nice, very good location. But if by any chance, you need anything else, don't count on it. Not emphatic at all and they cant solve even minor issues. Charlotte and the trainee, terrible attention :(

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Helpful?
Thank marianoar82
Byron W, General Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear Marianoar82 Thank you for taking the time to share your recent experience with us. We take all the feedback we get very seriously as we use this as our key tool to improve experience that we can give to our future guests. We go through all the reviews we get daily with the leadership team with in the hotel....

Brisbane, Australia
Reviewed December 31, 2013

We stayed for a couple of nights in the split level executive suite. There was enough room for 2 adults and 2 teenage children - the split level layout was great. The hotel is in a fantastic location right near Hyde Park and Paddington Station. There are heaps of pubs, cafés and restaurants within 5 minutes walk and sightseeing (Trafalgar...

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Helpful?
Thank ShellElliot
Byron W, General Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear ShellElliot, Thank you very for taking the time to share your recent experience on tripadvisor. We take all the feedback we get very seriously as we use this as our key tool to improve experience that we can give to our future guests. We go through all the reviews we get daily with the leadership team with in the...

Houston, Texas
Reviewed December 25, 2013

I chose the Best Western Mornington Hotel based on its location and room availability. Tucked away just five minutes walk from Paddington Station and just off Hyde Park it is very conveniently situated. I found the rooms to be small but nicely done and very clean. I had originally reserved one of the single rooms and these turn out to...

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Helpful?
2Thank nooodlehead
Byron W, General Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear Noodlehead, Thank you very for taking the time to share your recent experience on tripadvisor. We take all the feedback we get very seriously as we use this as our key tool to improve experience that we can give to our future guests. We go through all the reviews we get daily with the leadership team with in the...

Larnaca
Reviewed December 17, 2013

As a regular business visitor to London my usual hotel was full and having read various reviews I decided to go for this hotel for its location and price. For most people who earn a normal income like myself most hotels in London are very expensive. Anything below £150 per night including breakfast is asking for trouble so having booked...

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Helpful?
Thank anzoel
Byron W, General Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear Anzoel, Thank you very for taking the time to share your recent experience on tripadvisor. We take all the feedback we get very seriously as we use this as our key tool to improve experience that we can give to our future guests. We go through all the reviews we get daily with the leadership team with in the...

Manchester, United Kingdom
Reviewed December 12, 2013

Be careful...! This hotel takes £30 off your credit card when you arrive for "extras". You then have to ask your credit card company to refund the £30 back to your account if you have not had any extra's. This is daylight robbery, you have been warned..!!

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Helpful?
Thank Andrew C
Byron W, General Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear Andrew C Thank you for taking the time to share your recent experience with us on tripadvisor. As I explained when you stayed with us we will Pre Authorise all guests credit cards on arrival. This is for security. Unfortunatly being a major international city has a downside that being crime and fraud. When we pre authorise the Card,...

Hays, Kansas
Reviewed December 7, 2013

This is a return visit to Mornington Hotel with plans for future stays. Location is great: about one block to Lancaster Gate tube station, Hyde Park is even closer, and a variety of pubs and small shops are easy to find throughout this neighborhood. Unlike bigger pricier hotels nearby, this has a nice atmosphere, very friendly and helpful staff --...

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Helpful?
1Thank Xplorer J
Byron W, General Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear Xplorer, Thank you very for taking the time to share your recent experience on tripadvisor. We take all the feedback we get very seriously as we use this as our key tool to improve experience that we can give to our future guests. We go through all the reviews we get daily with the leadership team with in the...

uk
Reviewed December 4, 2013

This is the worst hotel I've ever stayed in. The room is like a prison cell--about 15 sq m. The cleaners start at 8 and you can hear every single little noise in the hallway. The pipes are not insulated and so every time a neighbour flushes a toilet, it sounds like a waterfall behind your head. The mirror in...

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Helpful?
2Thank hoyden666
Byron W, General Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear hoyden666 Thank you for taking the time to share your recent experience with us. We take all the feedback we get very seriously as we use this as our key tool to improve experience that we can give to our future guests. We go through all the reviews we get daily with the leadership team with in the hotel....

london
Reviewed November 22, 2013

Was expecting a small single room (from reading reviews), what i got was a pleasant surprise, a very spacious double room. Room was in basement area but not too gloomy, and the area was both very peaceful and very well located for paddington. Nice library/bar/reception area to sit and work in though a bit underheated. Service fine if not outstanding.

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Helpful?
Thank purplemeanie
Byron W, General Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear Purplemeanie, Thank you very for taking the time to share your experience with us on tripadvisor. I value all of the feedback and comments that we get as it helps me to learn where we need to improve. I am delighted to learn your enjoyed your stay with us and we exceeded your expectations. If you have time I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located opposite Hyde Park and moments away from Paddington, The Best Western Mornington Hotel is an oasis of peace yet only minutes from London’s West End and Oxford Street.Completely refurbished to combine its Victorian Splendour with a modern contemporary finish, the BEST WESTERN Mornington Hotel the perfect hotel for your visit to London. With 70 fully air-conditioned bedrooms, Complimentary High Speed WIFI throughout the Hotel, a professional meeting room, and stylish bar our London Hotel is perfect for any occasion. ... more   less 

Additional Information about BEST WESTERN Mornington Hotel

Address: 12 Lancaster Gate | Westminster, London W2 3LG, England
Location: United Kingdom > England > London
Price Range: $123 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Mornington Hotel 4*
Number of rooms: 70
Reservation Options:
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Also Known As:
Best Western London
London Best Western
BEST WESTERN Mornington Hotel London, England
Hotel Style:
#268 Luxury Hotel in London
#312 Family Hotel in London
#326 Business Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Mornington Hotel staff and other travelers.
10 questions
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Questions? Get answers from BEST WESTERN Mornington Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for the room in the first floor (not ground floor)”
  • Small bathroom but shower has GREAT water pressure, on all 3 rooms we stayed in.
  • The turn-down service. LOVED IT!
  • Room 106,
  • Room 106, entry way
  • This is our 2nd room on the executive floor, room 106
  • Bathroom is behind the closed door
 of 5 bubbles llee33, 2 weeks ago | Read review
“Ask for renovated rooms”
 of 5 bubbles 855dianam, 2 weeks ago | Read review
“Top floor will have limited views”
 of 5 bubbles jeffcarBristol, 3 weeks ago | Read review
“Choose room facing front street. Back rooms over look pub that can be noisy in the evening.”
 of 5 bubbles CapitanVictoria, Oct 15, 2016 | Read review
“Our room was at the front, overlooking the street, but it was very quiet. I would choose that view again without question.”
 of 5 bubbles summitsurvivor, Sep 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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