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BEST WESTERN Mornington Hotel

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BEST WESTERN Mornington Hotel
BEST WESTERN Mornington Hotel
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616 Reviews from our TripAdvisor Community

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Showing 454: English reviews
Bournemouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for our wedding anniversary . a lovely welcome from Pauline ,we were upgraded to a suite which was lovely with a bottle of Prosecco a lovely gesture .also a lovely welcome from Pauline ,who was very helpful .

Helpful?
2 Thank doddh2016
Jurate R, Front Office Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear doddh2016, Many thanks for your feedback following your recent stay with us at The Best Western Mornington Hotel Hyde Park London. It fills me with great pride that you chose to stay with us for such a special occasion and I am extremely pleased that we enabled you to have such an enjoyable stay. It's always a great pleasure... More 

Stockholm, Sweden
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The thing I was surprised over was that their breakfast was bigger and better then I thought. The location is good, not far from Lancaster Gate underground, otherwise the area is mostly hotels, two pubs and a few restaurants. The room was small and did not have a workplace as it said in the description and I ended up on... More 

Helpful?
Thank Lelle2013
Jurate R, Front Office Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear Lelle2013, We very much appreciate the time and attention you have taken in posting a review of your recent stay. We review the feedback on a daily basis as this helps us improve the service that we give to future guests and also understand what is important to the people that stay with us. I am thrilled to read... More 

Brno, Czech Republic
Level Contributor
34 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel cca 10 min walk from Paddington (direct train to airport) is quiet street near from Hyde park. Old style viktorian house with small rooms. With respekt to size is room enough furnished. For breakfast is good choice of meals. Hotel is clean, staff is polite

Helpful?
1 Thank Libor U
Jurate R, Front Office Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear Libor U, Thank you so much for taking the time to write such a kind review of our hotel. I am delighted learn that your experience lived up to your expectations and that you enjoyed all of our facilities. Thank you for your kinds words of appreciation regarding our furniture, breakfast, location and staff. I hope to see you... More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Spacious room with King & single beds & lovely private terrace. Beds are very comfortable with great pillows. Easy walk to restaurants and bars in Mornington. Only issue was noisy cleaning staff, but it was 10am so we should have been out of bed !! As its only an hour on the freeway from Melbourne, it's a great place for... More 

Helpful?
2 Thank JaneCmiller
Jurate R, Front Office Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear JaneCmiller, We thank you so much for sharing your review with our future guests. We are absolutely delighted to read that it was your 4th stay with us and that you overall had a very enjoyable experience. Your comments regarding the noisy cleaning staff has been shared to our housekeeping team so that this does not happen again. It... More 

Urbanna, Virginia
Level Contributor
157 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 9, 2016 via mobile

This was a great choice for our base during a 3week trip. Three stays and excellent service. The staff were helpful, polite and recognized us on each return. They accommodated us after a noisy air con kept us awake and a shower head came loose by reducing our rate. They kindly stores bags for us, assisted us with laundry. The... More 

Helpful?
3 Thank MPNC1123
Jurate R, Front Office Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear MPNC1123, Thank you for sharing your 5 star review of your recent stay with us at Best Western Mornington Hyde Park London. I am delighted that you highlight our fantastic location and excellent service you received from the team. We look forward to welcoming you back again on your next visit to London. Yours sincerely, Jurate Ramanciuckaite Front Office... More 

London, United Kingdom
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed July 8, 2016

We stayed for 3 nights. The room was small but sufficient for a short stay. There were: ironing board, basic toiletries and tea/coffee facilities and a biscuit added every day. The room was clean. Don't expect a nice view from the window. Lancaster Gate station is within a few minute-walk as well as Hyde Park. Oxford Street is 10-15 minutes... More 

Helpful?
2 Thank 79Holidaymaker
Jurate R, Front Office Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear 79Holidaymaker, First, please may we say thank you for posting a review and fair comment about the taxi. We are using the London's official taxis (Black cabs). However, on a busy times there might be a slight delay and unfortunately black cabs company is not always informing reception about it. We very much appreciate in light of this your... More 

Gloucester, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 8, 2016

When we arrived at just before 2pm on the Sunday afternoon, we were not greeted at reception but waited and I had to ask to be served - we were told our room was not ready as previous guests were 'still in the room' and to come back later. We advised we were at a concert in Hyde Park and... More 

Helpful?
1 Thank stuartjary
Jurate R, Front Office Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear stuartjary, Thank you for your review it is essential that when our guests stay is not perfect that we know about it so we can improve upon our service. I apologise that your room was not immediately ready when you arrived though I have spoken to the team and your wait was to ensure that you get the room... More 

Stockport
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 4, 2016

We booked the Mornington Hotel directly through the hotel website back in April 2016 ready for our trip to London to see Carole King at Hyde Park on 3rd July. We got an amazing deal - £133 for a double room for 2 including breakfast (advance saver rate). I was impressed to receive - a week before our visit -... More 

Helpful?
2 Thank SCFCBIRCH
Jurate R, Front Office Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear SCFCBIRCH, We very much appreciate the time and attention you have taken in posting a detailed review of your recent stay, and you have listed all of the experiences that makes a stay at The BW Mornington Hotel Hyde Park London so excellent. First may we wish you Happy Birthday once again, and thank you for choosing to celebrate... More 

Manchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 4, 2016

Hotel was very well presented and had recently been re-furbished. The location was perfect in that it was pretty central. (Close to Hyde Park and Lancaster Gate Underground Station). Notting Hill was also within walking distance which meant we were also close to a number of good eating places

Review collected in partnership with Best Western GB

Helpful?
2 Thank Route46H
Jurate R, Front Office Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear Route46H, Thank you for taking the time to give us feedback from your recent stay with us. We review the feedback we get on a daily basis so we can make the changes that will improve the experience for future guests. I am delighted you had such a pleasant experience and that your expectations seem to have been exceeded.... More 

Swindon, United Kingdom
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 29, 2016

Room was all we needed for a one night stay, clean, smaller than some we have stayed in but sufficient. For what you get the price is high but that is London prices.The reception staff were polite and helpful. If you don't know London the hotel is less than 5 minutes walk from Lancaster Gate Station on the Central Line,... More 

Helpful?
3 Thank 440rob
Jurate R, Front Office Manager at BEST WESTERN Mornington Hotel, responded to this review

Dear 440rob, Thank you for your feedback. We review the feedback on a daily basis as this helps us improve the service that we give to future guests and also understand what is important to the people that stay with us. I'm so pleased that everything worked out so well for you and appreciate you giving credit to our location.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located opposite Hyde Park and moments away from Paddington, The Best Western Mornington Hotel is an oasis of peace yet only minutes from London’s West End and Oxford Street.Completely refurbished to combine its Victorian Splendour with a modern contemporary finish, the BEST WESTERN Mornington Hotel the perfect hotel for your visit to London. With 70 fully air-conditioned bedrooms, Complimentary High Speed WIFI throughout the Hotel, a professional meeting room, and stylish bar our London Hotel is perfect for any occasion. ... more   less 

Additional Information about BEST WESTERN Mornington Hotel

Address: 12 Lancaster Gate | Westminster, London W2 3LG, England
Location: United Kingdom > England > London
Price Range: $151 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Mornington Hotel 4*
Number of rooms: 70
Reservation Options:
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Also Known As:
Best Western London
London Best Western
BEST WESTERN Mornington Hotel London, England
Hotel Style:
#245 Luxury Hotel in London
#314 Family Hotel in London
#328 Business Hotel in London
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