Park Grand Paddington Court

27 Devonshire Terrace Paddington, London W2 3DP England
Traveler (1167)
Room & Suite (428)
Dining (95)
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About

#117 of 3,039 hotels in London
Location
4.7
Cleanliness
4.5
Service
4.5
Value
4.4
Travelers' Choice
See why so many travelers make Park Grand Paddington Court their hotel of choice when visiting London. Providing an ideal mix of value, comfort and convenience, it offers a charming setting with an array of amenities designed for travelers like you. You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a refrigerator, and you can stay connected during your stay as Park Grand Paddington Court offers guests free WiFi. The hotel features a 24 hour front desk, a concierge, and room service. Plus, Park Grand Paddington Court offers a fitness center and breakfast, providing a pleasant respite from your busy day. Given the close proximity of popular landmarks, such as Buckingham Palace (1.8 mi) and Primrose Hill (1.9 mi), guests of Park Grand Paddington Court can easily experience some of London's most well known attractions. During your visit, be sure to check out one of London's popular tapas restaurants such as Dishoom Covent Garden, The Shed, and StreetXO, all a short distance from Park Grand Paddington Court. If you’re looking for something to do, Natural History Museum (1.2 mi), Harrods (1.2 mi), and V&A - Victoria and Albert Museum (1.2 mi) are a nice way to spend some time, and they are all within walking distance of Park Grand Paddington Court Hotel. We’re sure you’ll enjoy your stay at Park Grand Paddington Court as you experience all of the things London has to offer.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Center with Internet Access
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Taxi service
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Air conditioning
Room service
Safe
Laptop safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Italian

Location

27 Devonshire Terrace Paddington, London W2 3DP England
Traveler Insights
This summary was created by AI, based on 350 recent English reviews.
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The Park Grand Paddington Court is praised by many travelers for its convenient location near Paddington station, shops, and restaurants, making it an ideal base for exploring London. The hotel's atmosphere is often described as welcoming and cozy, with special decor for events. Despite some noise issues, the rooms are generally appreciated for their cleanliness, comfort, and amenities. However, reviewers warn they can be smaller than expected. The service receives mixed feedback, while some guests question the value for money due to the room sizes and service quality.
Location
Convenient
Atmosphere
Welcoming
Rooms
Cramped
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed
Location
Convenient
Guests consistently praise the hotel's location for its proximity to Paddington station, shops, and restaurants, making it convenient for traveling around London.
  • Laura B
    Laura B
    Aug 2023 65 contributions
    ...The main reason we booked was due to the location, which was fantastic, aside from that it is no more than a 3 star hotel, book the park grand lanacaster gate if you would like more luxury and attentive staff...
  • Nicole W
    Nicole W
    Aug 2023 1 contribution
    Great location right down the street from Paddington station (where you can catch the underground or overground trains)...
  • CIC1958
    CIC1958
    Jun 2023 2 contributions
    ...Great location near train and tube station, restaurants and convenience stores nearby as well as excellent accomodation and reasonable pricing makes this hotel an excellent choice!...
  • Fariz A
    Fariz A
    Jun 2023 2 contributions
    The location of the hotel is great and we partly chose it as it’s close to Paddington Station...
  • Sakshi A
    Sakshi A
    Jun 2023 1 contribution
    ...Best part about it was the location to nearby tube and buses as well as local restaurants...
  • MinahC
    MinahC
    May 2023 5 contributions
    ...The location is close to many shops and restaurants and it was very easy to travel around London with the underground in walking distance ...
  • GilbertoAmsterdam
    GilbertoAmsterdam
    Mar 2023 115 contributions
    ...On the bright side, the hotel's location is fantastic as it's situated close to Paddington station (train and underground) and Lancaster Gate station (underground) and is within walking distance to Hyde Park...
  • Rakshit G
    Rakshit G
    Mar 2023 1 contribution
    ...The have extended the check out time based on request.The location is easy to reach and cost effective...
  • Haren
    Haren
    Mar 2023 1 contribution
    ...Our stay here was memorable specially the comfort we are very happy i’d recommend this hotel for its location great spot to easily travel and beautiful surroundings the staff helped us with everything, very friendly...
  • Vhia R
    Vhia R
    Mar 2023 2 contributions
    Convenient location to Paddington station, 5 min walk on flat with luggage, very easy...
  • Jerome G
    Jerome G
    Feb 2023 121 contributions
    ...I thought that location was perfect because it is close from the train station to get to Heathrow without stress and close to downtown...
  • Ae Young J
    Ae Young J
    Feb 2023 1 contribution
    ...We mainly came for my boyfriend friend wedding but is in a very good location for someone who wants to visit around London...
  • Andrea V
    Andrea V
    Jan 2023
    ...The location of the hotel is perfect because is close to many points of interest such as Hyde Park or Paddington Station...
  • Andy C
    Andy C
    Jan 2023
    ...Good location near the railway station but not too close to it so you won't be affected by the noises there at night...
  • Chahid K
    Chahid K
    Jan 2023 2 contributions
    Location was very good and it was close to the station staff were very friendly specially Anahi and Easternaa...
  • Derek H
    Derek H
    Oct 2022 3 contributions
    ...The location of this hotel also involves a 10 minute walk to Paddington station if you want to get into the centre of London...
  • Christopher G
    Christopher G
    Oct 2022 1 contribution
    Great location and nice rooms but could do with better pillows😬😬... Highly recommend this hotel to anyone traveling on business and or holiday due to the service and location...
  • James Pomeroy
    James Pomeroy
    Sep 2022 3 contributions
    ...The location is very convenient for Paddington station, you can walk there in just a few minutes...
  • NataliaStory
    NataliaStory
    Sep 2022 331 contributions
    ...The location is quiet but central — with an easy walk to the park, to Paddington station, to Lancaster Gate on the Central line, to a little convenience store, and to lots of restaurants and pubs...
  • Danail D
    Danail D
    Sep 2022 285 contributions
    ...The hotel location is very convenient – near to Paddington station and 2 tube stations (Paddington and Lancaster gate) with easy connections to central London; near to Hyde Park...
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Atmosphere
Welcoming
Travelers describe the hotel as having a welcoming and cozy atmosphere, punctuated by special touches and decor for special occasions. They appreciate the clean, comfortable rooms and the efficient service.
  • Steve9595
    Steve9595
    Aug 2023 33 contributions
    ...Staff left a lovely treat in the room for her birthday, much to her delight. Room was perfect.. clean and modern, a little small but expected that anyway, no problem at all...
  • Fernanda Z
    Fernanda Z
    Jul 2023 1 contribution
    ...Its a really cozy and nice place to stay... The bedroom was pristine, bed was very confortable and the bathroom has all you need...
  • darren_purcell
    darren_purcell
    Jul 2023 13 contributions
    Lovely hotel,room was very comfy and clean... Great location near Hyde Park for the concert we attended, and Paddington train station...
  • Julie Christina V
    Julie Christina V
    Jun 2023 3 contributions
    The room was very nice and cozy, there is air conditioner which is so essential during the summer...
  • Adele F
    Adele F
    Jun 2023 7 contributions
    ...Loved the little touches in the room of chocs and wine but also welcomed the cold water on the hottest of days!...
  • lancelot d
    lancelot d
    May 2023 1 contribution
    ...if it's your bithday they'll place some gift in your room...
  • Chloe G
    Chloe G
    Mar 2023 3 contributions
    Bed was so comfortable, upgraded us to a club room for my boyfriends birthday, room was decorated for him with complimentary Prosecco, chocolates, balloons and flower petals on the bed!...
  • Ryan B
    Ryan B
    Mar 2023 6 contributions
    ...Would highly recommend staying at this hotel, great location, reception, and environment...
  • Mel B
    Mel B
    Feb 2023 9 contributions
    The hotel was very nice, room size for a club room was fine, lovely and clean and modern... I had let them know it was my 60th birthday and they decorated my room and gave me a bottle of wine and chocolates... The hotel felt classy and we had a special stay...
  • Olivia P
    Olivia P
    Feb 2023 1 contribution
    ...The staff decorated the room for me which was really sweet as it was my birthday the evening I checked in...
  • Georgia L
    Georgia L
    Feb 2023 1 contribution
    ...Was upgraded to a different room which was so nice of them!...
  • Isaac K
    Isaac K
    Jan 2023 1 contribution
    The hotel has a Great location with easy access to Paddington and Lancaster gate underground tube, clean room and environment, facilities are OK. Staff are friendly...
  • Chahid K
    Chahid K
    Jan 2023 2 contributions
    ...Stayment was honestly perfect we found the familiar ambiance we were looking for...
  • Santeri Y
    Santeri Y
    Jan 2023 1 contribution
    ...The hotel has peaceful atmosphere and a good night's sleep is guaranteed...
  • Ay C
    Ay C
    Dec 2022 1 contribution
    ...We liked the service, room and the ambiance of the hotel...
  • Nishant Nagda
    Nishant Nagda
    Nov 2022 1 contribution
    ...They made sure to make us feel special by getting us the most delicious cake, some mouthwatering chocolates, good wine and a sweet decor...
  • BILL
    BILL
    Nov 2022 1 contribution
    ...Room is bright and cozy with clean toilet...
  • Nina S
    Nina S
    Oct 2022 1 contribution
    ...Nice building and decoration was good...
  • Jan-Niclas S
    Jan-Niclas S
    Sep 2022 2 contributions
    ...While having lunch in the lobby a concierge forcefully dragged not only luggage but also guests through the hallway which resembled the atmosphere at an airport luggage carousel...
  • Cristina C
    Cristina C
    Sep 2022 1 contribution
    ...There were smiles on everyone face and a nice atmosphere...
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Rooms
Cramped
Travelers have mixed feedback about the rooms at the hotel. Many found them smaller than expected, but others appreciated their cleanliness, comfort, and functionality despite the size.
  • Andrew H
    Andrew H
    Jul 2023 4 contributions
    This hotel is extremely overpriced, I paid £320 for a small, campy room... This hotel charges like a wounded bull, and we’ll above its star rating, it is a budget hotel, pretending to be luxury (charging)...
  • Sean B
    Sean B
    Jun 2023 1 contribution
    ...The room was impeccably clean and we never had to worry about loud noises or being disturbed in the middle of the night...
  • Jenny D
    Jenny D
    Jun 2023 4 contributions
    ...We made sure to book a club room because we saw reviews that the rooms were very small (which they were but I think that’s mostly what you’re going to see in London. The club room bed was nice and spacious...
  • MUN YIN L
    MUN YIN L
    Jun 2023 2 contributions
    ...As not all the rooms could be accessed by lift we encountered some inconvenience on the first day...
  • MIndy O
    MIndy O
    May 2023 1 contribution
    ...The folks were very accommodating and when my stay unfortunately went from 2 to solo, the staff was very accommodating and made sure my stay was comfortable by pushing the two beds together... No frills, but very clean with appropriate room comforts...
  • A Mian
    A Mian
    May 2023 2 contributions
    ...Staff member was rude when I queried the size of the room. He said “well some people pay £160 to stay in these rooms” even though I did pay that much, it was implied that I did not pay enough... Would not recommend staying here in conclusion as it’s definitely not worth the price and experience is unfriendly...
  • Berta F
    Berta F
    May 2023 1 contribution
    Really good stay and excellent room... Only thing is that upon arrival we were given a room that we didn’t pay for, much tinier and crowded than expected...
  • Stefano L
    Stefano L
    Apr 2023 27 contributions
    The room are really too small but all employees are really gentle and prompt for any request...
  • GilbertoAmsterdam
    GilbertoAmsterdam
    Mar 2023 115 contributions
    ...While we were aware that we had booked a small room, it was too small for a bed that could accommodate me at 5 foot 11, and there was barely enough space to move around in... We had booked an extra night's stay and asked if we could keep the same room, the reception staff was unsure how to handle the request and provided us with a phone number to call...
  • Rhea L
    Rhea L
    Mar 2023 2 contributions
    ...So it really does have a 'Fawlty Towers' feel to it, but without the bad bits because the overall effect is rather charmingly eccentric, and the rooms are definitely worth it. I was intrigued when they assigned me a basement room (yes, there are rooms below street level) but although it is compact, it's been very well designed and has high quality fittings...
  • CeePC
    CeePC
    Feb 2023 27 contributions
    Arrived at 10pm for 4 night stay. We had booked a Deluxe Double room through Qantas Hotels... Room was called a Deluxe Double, but was so small that there was no room to lay our suitcases down flat to open them... While at reception, a couple were speaking to another reception officer about their dirty room... I asked for 2 clean sheets - one to act as mattress cover and also for a bigger room... Person at reception was very apologetic and said he'd call the manager to ask about bigger room, but there was not another room available for that night... So we checked out at 11.30pm and went to a hotel nearby... If the room was a deluxe double, I can't imagine the size of the standard double...
  • Olivia P
    Olivia P
    Feb 2023 1 contribution
    ...The staff decorated the room for me which was really sweet as it was my birthday the evening I checked in. To me, the size of the room was perfect, however, I would understand if people with more luggage would find it a bit small... Room service made sure it was always clean...
  • Luca A
    Luca A
    Feb 2023 1 contribution
    at the beginning the room was too small and there was another problem but they were very helpful and gave us a bigger room (with the same category) and also gave us breakfast for free...
  • Marianne
    Marianne
    Dec 2022 8 contributions
    ...We ordered 4 deluxe rooms and the rooms are all terrible!!... Worst of all, 2 of our 4 rooms have a giant noisy ventilation running just outside the window making it hard to sleep... I’m never ever going to stay at this hotel again!...
  • Ravi R
    Ravi R
    Oct 2022 12 contributions
    ...checked to see if there was a room available for us and got us in there well before the official check-in time. The room itself is quite compact but very thoughtfully designed, so you basically have room for everything you need...
  • Derek H
    Derek H
    Oct 2022 3 contributions
    ...At reception and this is NOT stated in any literature about the hotel, several rooms are across the road in a separate building... The room we had in this building was up to a good standard... At night time in the room we had a constant low humming that sounded like an electric motor running... We were only staying for two nights so we decided not to change room for the second night...
  • Anders B
    Anders B
    Oct 2022 3 contributions
    Nice Hotel, perfectly situated near Paddington station... Our room that became impossible to stay in due to the person above who took a shower with an open shower door, was rapidly replace with a bigger and better room...
  • CRoberts1
    CRoberts1
    Oct 2022 52 contributions
    ...The compact rooms are great for solo travelers who don't plan on spending a great deal of time in their rooms. At the same time, the room was in great condition, and was very comfortable... My one suggestion is that housekeeping might be able to get to rooms a bit earlier in the day, but this is hotel where I definitely plan to return...
  • JLB010
    JLB010
    Sep 2022 168 contributions
    The room was advertised as a deluxe twin room when in reality it was a tiny cramped room with two single beds jammed together which in essence was a double bed... We stayed three nights and the bed was made once which I don’t really mind, but the room was dirty... The curtains need washing and all the old heavy furniture needs replacing... Stay there if you can, it’s got an included breakfast and is clean...
  • Lee G
    Lee G
    Sep 2022 43 contributions
    ...However, unless you are traveling alone with a small carry-on, the rooms are unbelieably tiny and cramped... it will be a very tight fit for a couple with two suitcases...
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Value
Reasonable
The hotel provides good value for money, with some guests finding it affordable and reasonably priced. However, others felt it was overpriced given the room sizes and quality of service.
  • Laura B
    Laura B
    Aug 2023 65 contributions
    ...The main reason we booked was due to the location, which was fantastic, aside from that it is no more than a 3 star hotel, book the park grand lanacaster gate if you would like more luxury and attentive staff. We stayed here before and wish we had of booked it for this trip, lesson learned!...
  • Andrew H
    Andrew H
    Jul 2023 4 contributions
    This hotel is extremely overpriced, I paid £320 for a small, campy room... This hotel charges like a wounded bull, and we’ll above its star rating, it is a budget hotel, pretending to be luxury (charging)...
  • CIC1958
    CIC1958
    Jun 2023 2 contributions
    ...Great location near train and tube station, restaurants and convenience stores nearby as well as excellent accomodation and reasonable pricing makes this hotel an excellent choice!...
  • A Mian
    A Mian
    May 2023 2 contributions
    ...He said “well some people pay £160 to stay in these rooms” even though I did pay that much, it was implied that I did not pay enough... Would not recommend staying here in conclusion as it’s definitely not worth the price and experience is unfriendly...
  • Rochelle N
    Rochelle N
    Apr 2023 1 contribution
    ...Would recommend you booking direct with the hotel as it was cheaper than booking though a hotel website...
  • Doctor D
    Doctor D
    Apr 2023 1 contribution
    First time in London, got a great deal on this place and felt really satisfied with the overall experience!...
  • Jingram30
    Jingram30
    Mar 2023 158 contributions
    ...Female solo traveller given ground floor room...
  • CeePC
    CeePC
    Feb 2023 27 contributions
    ...We had booked a Deluxe Double room through Qantas Hotels... He contacted manager who said an upgrade would cost an additional 1300.00 pounds for the remaining 3 nights... On top of what we'd already paid... Could not bring myself to sleep on that bed even with the 2 clean sheets provided...
  • Brad
    Brad
    Feb 2023 1 contribution
    ...I recommend to anyone in a budget that would like to stay in a good location...
  • smgduncan
    smgduncan
    Jan 2023 20 contributions
    Great location, fast check in, super easy to leave your bags, and great value... The rooms are quite small but for the price it’s very reasonable, and there’s plenty more exciting things to do in London than hang out in your hotel room!...
  • cfhurley
    cfhurley
    Nov 2022 47 contributions
    ...I paid for the breakfast too, which was an extra £15 through booking.com (turned out to be cheaper to book directly, £12). For £15/12 the breakfast wasn't worth it, as it was a self-serve continental with basic cooked items...
  • Louise C
    Louise C
    Nov 2022
    ...Email to the company no reply, poor customer service, so take into account you will pay double the amount you have been quoted...
  • Patty J
    Patty J
    Oct 2022 156 contributions
    ...We got the deluxe room and it was so small that with our luggage, we could hardly navigate around the bed... Breakfast was good at a reasonable price...
  • fu1989
    fu1989
    Oct 2022 6 contributions
    ...Booked a reservation for 3 people - received a double bed. Asked for new room - made us pay a 40 pound upgrade fee...
  • Derek H
    Derek H
    Oct 2022 3 contributions
    ...For the cost involved we would expect better...
  • JLB010
    JLB010
    Sep 2022 168 contributions
    The room was advertised as a deluxe twin room when in reality it was a tiny cramped room with two single beds jammed together which in essence was a double bed. There was hardly any toilet paper which is a rare problem and when we asked for more we were given a half role of the cheapest paper I’ve ever seen... This place charges 16 pounds for breakfast but you can get a full English breakfast for 5 pounds at neighborhood cafes...
  • Lee G
    Lee G
    Sep 2022 43 contributions
    ...There's really no need to buy the hotel breakfast, there are many great and inexpensive breakfast options around the hotel which, by the way, is very conveniently located between two tube stops and the Paddington station...
  • Jan-Niclas S
    Jan-Niclas S
    Sep 2022 2 contributions
    A bunch of very small rooms that are squeezed into a nice old building next to Hydepark for an inflationary high price. Don’t book the compact double room as those are not only compact but don’t even offer space for your suitcase...
  • nsas09
    nsas09
    Sep 2022 2 contributions
    ...The room is nice as it is just newly renovated. You can talk to Michelle as she would be perfectly answered your question...
  • Amsyar S
    Amsyar S
    Sep 2022 1 contribution
    Affordable price you can get near by Paddington train staion ...
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Cleanliness
Spotless
Guests generally praised the hotel for its cleanliness, noting clean rooms and bathrooms, with daily servicing receiving positive mention.
  • gabby
    gabby
    Aug 2023 7 contributions
    Had superior room which was lovely and spacious, very clean. Particularly impressed with housekeeping, one of our party became poorly and couldn’t leave hotel room until after 4pm, was pleasantly surprised to find they still took time to make up room, fresh towels, replaced toiletries...
  • Fernanda Z
    Fernanda Z
    Jul 2023 1 contribution
    ...The bedroom was pristine, bed was very confortable and the bathroom has all you need...
  • divya m
    divya m
    Jul 2023 3 contributions
    ...Once, i was waiting for my room as it was being cleaned and she offered a complimentary breakfast. The rooms are big, clean and the pillows are really fluffy!...
  • Sean B
    Sean B
    Jun 2023 1 contribution
    ...The room was impeccably clean and we never had to worry about loud noises or being disturbed in the middle of the night. The bathrooms were extremely clean and the linens were changed every day...
  • Catherine J
    Catherine J
    Apr 2023 1 contribution
    ...The bathroom was really modern with a roomy, hot shower and the bed was massive and comfortable with cosy bedding and a mix of pillows...
  • Dragoş O
    Dragoş O
    Apr 2023 1 contribution
    Clean and comfy hotel, with very good lighting in the room (if you need to spend some time there for emails and such)... Recommend to take the breakfast - even if it is crowded in the morning, the dishes are exactly what you need to start the day...
  • cjk79
    cjk79
    Apr 2023 2 contributions
    Clean, comfortable and good location (5 min walk to Paddington Station and close to Hyde Park)... If you’re looking for clean, central location and reasonable price (but no frills), highly recommended...
  • Barry M
    Barry M
    Apr 2023 1 contribution
    Very clean, good service and great location. The staff were very helpful, room cleaned well every day and breakfast was good quality...
  • Shamma Yasmin Ibrahim
    Shamma Yasmin Ibrahim
    Feb 2023 11 contributions
    ...Room was every day cleaned perfectly!!... All the staff here starting from reception, Bar And restaurant cleaning and restaurant staff are doing their job perfectly!!... Room was every day cleaned perfectly!...
  • Thomas H
    Thomas H
    Feb 2023 1 contribution
    ...Heated floor in bathroom a nice touch...
  • robertacorn
    robertacorn
    Feb 2023 5 contributions
    ...The room, although small, was clean and well organized, and the breakfast (included) was well presented and delicious...
  • Simon B
    Simon B
    Jan 2023 6 contributions
    ...Comfy bed, tea and coffee, tv, shower products all very clean and smart...
  • fatmah b
    fatmah b
    Nov 2022 4 contributions
    ...The moment I entered the hotel Florin at the reception took care of my reservation and made me feel so welcomed!... The rooms were beautifully designed with comfy beds, street view windows, warm floor bathrooms...
  • Evie T
    Evie T
    Nov 2022 8 contributions
    ...The room was a good size, bed was very comfy and the bathroom was very clean with a great shower...
  • Cerixxx
    Cerixxx
    Oct 2022 3 contributions
    ...The rooms are always clean and have great facilities The breakfast is always filling Would highly recommend...
  • Craig
    Craig
    Oct 2022 8 contributions
    ...The room was spotlessly clean, the staff on reception were very professional and we couldn’t have asked for more...
  • Francesco Di Maria
    Francesco Di Maria
    Oct 2022 4 contributions
    Clean & Perfect for a short stay on Business. Very calm neighborhood with parks and restaurants nearby...
  • JLB010
    JLB010
    Sep 2022 168 contributions
    ...There was hardly any toilet paper which is a rare problem and when we asked for more we were given a half role of the cheapest paper I’ve ever seen... Stay there if you can, it’s got an included breakfast and is clean...
  • Danail D
    Danail D
    Sep 2022 285 contributions
    We (4 adults, 2 kids) spend nice 4 nights in our 3 clean and well serviced (though smallish – normal for London) rooms...
  • Fiona S
    Fiona S
    Sep 2022 1 contribution
    ...Room was small but perfectly formed. Clean, comfy bed, spotless bathroom and great shower!...
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Service
Attentive
Most guests appreciated the friendly and helpful service provided by the hotel staff, although a few noted some inefficiencies and unprofessionalism.
  • Sean B
    Sean B
    Jun 2023 1 contribution
    Excellent hotel with excellent service! Stayed here for a week and everything we needed was within walking distance... The room was impeccably clean and we never had to worry about loud noises or being disturbed in the middle of the night... The bathrooms were extremely clean and the linens were changed every day... The staff was extremely helpful and answered any questions and needs we had during the trip...
  • MIndy O
    MIndy O
    May 2023 1 contribution
    ...The folks were very accommodating and when my stay unfortunately went from 2 to solo, the staff was very accommodating and made sure my stay was comfortable by pushing the two beds together... Hair dryer, coffee, which was replenished daily, microwave...
  • Stefano L
    Stefano L
    Apr 2023 27 contributions
    The room are really too small but all employees are really gentle and prompt for any request... Anahi was very polite and kind for any problem related to check-in and check out...
  • iamahtnamas
    iamahtnamas
    Apr 2023 1 contribution
    Me and my mother checked in with Anahi who was a superstar. Very polite and welcoming and always had a smile on her face... We watched as she dealt with quite a difficult rude guest when we first arrived and she dealt with it extremely well and professionally...
  • Rhea L
    Rhea L
    Mar 2023 2 contributions
    ...And the staff are a wild mix of diversity who have hearts of gold despite being clearly overwhelmed sometimes (the receptionist tried to charge me twice for my room)... So, the Grohe tapware gave me one of the best showers I've had in a hotel, and the bathroom floor is heated (no I am not joking, they really are)... The tea and coffee comes with delightful little biscuits and the staff literally run (yes run) things to you if you ring reception for toiletries etc...
  • Louise G
    Louise G
    Mar 2023 11 contributions
    ...Fantastic customer service Highly recommend getting a cocktail made by Andie...
  • Lauren S
    Lauren S
    Mar 2023 1 contribution
    ...The beds were comfortable and the cleaning service was great. We received daily replenishments of snacks and water... We also borrowed an umbrella upon request which was great for walking around while it was raining...
  • GilbertoAmsterdam
    GilbertoAmsterdam
    Mar 2023 115 contributions
    ...Furthermore, the reception staff exhibited a strange level of ignorance. We had booked an extra night's stay and asked if we could keep the same room, the reception staff was unsure how to handle the request and provided us with a phone number to call...
  • CeePC
    CeePC
    Feb 2023 27 contributions
    ...I asked for 2 clean sheets - one to act as mattress cover and also for a bigger room. Person at reception was very apologetic and said he'd call the manager to ask about bigger room, but there was not another room available for that night... He contacted manager who said an upgrade would cost an additional 1300.00 pounds for the remaining 3 nights... Receptionist was kind and offered free breakfast next morning, but was unable to resolve the situation... So we checked out at 11.30pm and went to a hotel nearby...
  • Trevor G
    Trevor G
    Feb 2023 2 contributions
    Ideal weekend stay, less than 5 minutes to Hyde park and Paddington which made it very convenient for both walking the park and getting transport to all activities and the airport ...
  • Luca A
    Luca A
    Feb 2023 1 contribution
    at the beginning the room was too small and there was another problem but they were very helpful and gave us a bigger room (with the same category) and also gave us breakfast for free. The staff are very friendly and always have a smile on their face... here just around the corner is also the subway and bus...
  • Daan v
    Daan v
    Feb 2023 1 contribution
    Had a nice stay in paddington with my girlfriend, room was very nice and very clean... We experienced a good service from the hotel... Between the check-in and pur flight back we had a couple of Hours to spare and we could leave pur luggage behind at the reception where we were helped by this bloke called kazi...
  • Shamma Yasmin Ibrahim
    Shamma Yasmin Ibrahim
    Feb 2023 11 contributions
    ...The park grand Hotel truly excels it reputation time and time again every time, from arrival to departure we are treated with so much respect and politeness and vast humbleness. All the staff here starting from reception, make you feel very welcome and satisfied with everything!... Room was every day cleaned perfectly!!... We recommend the park grand hotel hence all the high reviews... I would like to personally say a huge thank you to Mr Vinci, the front office manager, and other members of the team... we were treated with so much respect and politeness and vast humbleness... The food was excellent we liked the service very much... All the staff here starting from reception, Bar And restaurant cleaning and restaurant staff are doing their job perfectly!!... You will feel very welcome and satisfied with everything!... Room was every day cleaned perfectly!... I would like to personally say a huge thank you to Mr Vinci, the front office manager... Mr Vinci has without a doubt excellent Experience of working in a highly customer focussed service delivery role, and always has excellent customer focused manner...
  • Louise G
    Louise G
    Feb 2023 1 contribution
    Had a really nice stay at Park Grand Paddington, the hotel is located in between Lancaster Gate and Paddington so it’s easy to travel to different parts of London... The staff was friendly and helpful during the stay, especially Kazi who was always smiling and helpful with all our questions...
  • kate A
    kate A
    Jan 2023 1 contribution
    A wonderful visit with amazing service from staff. It was our second time staying here and both times staff have been super helpful such as keeping our bags before/after checking in/out so we could explore... We checked out on my partners birthday and Anahi was really sweet and accommodated us with free tea/coffee as a birthday gift as well as giving us recommendations for how to spend the day...
  • Nishant Nagda
    Nishant Nagda
    Nov 2022 1 contribution
    We were visiting London for our anniversary, it was our first time to this city and we were happily surprised at the reception we received at the hotel. The people were very warm and welcoming - special mention to Colston, Maithlee and Petrola... They made sure to make us feel special by getting us the most delicious cake, some mouthwatering chocolates, good wine and a sweet decor... Really happy with the service, the room upgrade (which was also very kindly added without us asking for it) and the food too!...
  • Evie T
    Evie T
    Nov 2022 8 contributions
    ...The staff were extremely friendly and let us store our luggage before check-in. The room was a good size, bed was very comfy and the bathroom was very clean with a great shower... Perhaps a reminder to all guests to be considerate of others in the mornings would be helpful...
  • MeKPGraf
    MeKPGraf
    Oct 2022 2 contributions
    ...Secondly, the staff is friendly and helpful especially "Mr. Khazi" who always has a helping hand and is ready to give you valuable information regarding your sightseeing trips. Also, flight back home was so early - surprisingly, a packed breakfast was handed during the check-out... Bathroom though is small but nice & clean... On top of it, cookies plus packets of tea and coffee as well as bottled water every day... To sum it all up, great stay & great service...
  • R0b_Liz
    R0b_Liz
    Sep 2022 102 contributions
    ...From the moment we walked in the door from our taxi we were greeted by Valee who could not do enough to make our stay both very comfortable and extremely memorable. My husband happened to mention we were going out later as it was my birthday and she and the rest of the hotel staff could not of been nicer... From breakfast staff to door and night porters the whole experience was delightful and we have already booked to return for a long weekend in December... Thank you once again and we look forward to returning soon...
  • Anita Basalingappa
    Anita Basalingappa
    Sep 2022 1 contribution
    ...The staff were really helpful to resolve some hiccups that occurred. Thanks a ton to Maithilee, Valen and two other people among the staff who helped us at every step... The reason for the great review is the staff, chef Altaf, and the location...
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Amenities
Well-appointed
Guests appreciate the well-appointed rooms with amenities such as comfortable beds, air conditioning, and clean bathrooms, but some found them slightly small.
  • MIndy O
    MIndy O
    May 2023 1 contribution
    ...You couldn’t ask for a better location. The folks were very accommodating and when my stay unfortunately went from 2 to solo, the staff was very accommodating and made sure my stay was comfortable by pushing the two beds together... No frills, but very clean with appropriate room comforts... Hair dryer, coffee, which was replenished daily, microwave...
  • Catherine J
    Catherine J
    Apr 2023 1 contribution
    Admittedly we got upgraded, but I could hardly believe the quality of the room for the price. The bathroom was really modern with a roomy, hot shower and the bed was massive and comfortable with cosy bedding and a mix of pillows... We had a great stay in a terrific location and half the price of our next best option...
  • Louise G
    Louise G
    Mar 2023 11 contributions
    ...Presentation and taste was to perfection being a person who loves a cheeky cocktail every now and then. Fantastic customer service Highly recommend getting a cocktail made by Andie...
  • Rhea L
    Rhea L
    Mar 2023 2 contributions
    ...I was intrigued when they assigned me a basement room (yes, there are rooms below street level) but although it is compact, it's been very well designed and has high quality fittings. So, the Grohe tapware gave me one of the best showers I've had in a hotel, and the bathroom floor is heated (no I am not joking, they really are)... The desk has all the charging ports a full business set-up would need, even down to HDMI and triple AV jacks... The tea and coffee comes with delightful little biscuits and the staff literally run (yes run) things to you if you ring reception for toiletries etc...
  • Lauren S
    Lauren S
    Mar 2023 1 contribution
    ...The beds were comfortable and the cleaning service was great. We received daily replenishments of snacks and water... We also borrowed an umbrella upon request which was great for walking around while it was raining...
  • Veronika K
    Veronika K
    Feb 2023 1 contribution
    Good location for a short trip to London. The big Hyde Park is near for a walk or for a visit for a longer time... The Paddington station is not far away and you can reach lots of sightseeing attractions... Kind personal, good breakfast...
  • CeePC
    CeePC
    Feb 2023 27 contributions
    ...We had booked a Deluxe Double room through Qantas Hotels... I asked for 2 clean sheets - one to act as mattress cover and also for a bigger room... He contacted manager who said an upgrade would cost an additional 1300.00 pounds for the remaining 3 nights... Receptionist was kind and offered free breakfast next morning, but was unable to resolve the situation... Could not bring myself to sleep on that bed even with the 2 clean sheets provided... Not sure if they had forgotten to change the bed after previous occupant...
  • Trevor G
    Trevor G
    Feb 2023 2 contributions
    Ideal weekend stay, less than 5 minutes to Hyde park and Paddington which made it very convenient for both walking the park and getting transport to all activities and the airport . All the facilities you could possibly need ...
  • Luca A
    Luca A
    Feb 2023 1 contribution
    at the beginning the room was too small and there was another problem but they were very helpful and gave us a bigger room (with the same category) and also gave us breakfast for free... here just around the corner is also the subway and bus...
  • kate A
    kate A
    Jan 2023 1 contribution
    A wonderful visit with amazing service from staff. It was our second time staying here and both times staff have been super helpful such as keeping our bags before/after checking in/out so we could explore... We checked out on my partners birthday and Anahi was really sweet and accommodated us with free tea/coffee as a birthday gift as well as giving us recommendations for how to spend the day...
  • Santeri Y
    Santeri Y
    Jan 2023 1 contribution
    Park Grand Paddington Court is an excellent choice to stay in Paddington, London. The hotel is close to Hyde Park... Many attrctions can be reached easily with underground or are at in brisk walking distance... The hotel has peaceful atmosphere and a good night's sleep is guaranteed... Breakfast is alvailable as well as a restaurant...
  • prasad ambekar
    prasad ambekar
    Dec 2022 1 contribution
    Park Grand Paddington Court London: I was stayed for more than 1.5 months and found this hotel was very good in terms of hospitality and food. Room cleaning service was very good... This hotel have small bar when you just entered into the hotel and you can enjoy your evening with wine and tasty food... The bartender “Riva” is also very nice and helpful person... Receptionist staff is also very helpful...
  • Ravi R
    Ravi R
    Oct 2022 12 contributions
    Our experience of Park Grand Paddington Court was surprisingly delightful!... checked to see if there was a room available for us and got us in there well before the official check-in time... The room itself is quite compact but very thoughtfully designed, so you basically have room for everything you need... The workdesk doubles up as a dressing table, and comes complete with a complete media hub (ports for USB charging, HDMI, ethernet, etc.)...
  • Derek H
    Derek H
    Oct 2022 3 contributions
    ...The bar itself was not that well stocked or inviting... The room we had in this building was up to a good standard... In the bathroom was a constant sound of flowing water from outside... There is a small fridge and tea/coffee and a microwave!!!... The hotel did offer breakfast, this was an extra, a standard breakfast that served us well...
  • MeKPGraf
    MeKPGraf
    Oct 2022 2 contributions
    After weeks of looking for a suitable hotel, we decided to choose this hotel... Just a few minutes’ walk to Paddington Station and lots of stores on the way... Secondly, the staff is friendly and helpful especially "Mr. Khazi" who always has a helping hand and is ready to give you valuable information regarding your sightseeing trips... Also, flight back home was so early - surprisingly, a packed breakfast was handed during the check-out... Thirdly, the room was clean and comfortable... Bathroom though is small but nice & clean... On top of it, cookies plus packets of tea and coffee as well as bottled water every day... Breakfast was good with lots of food to choose from and a variety of beverages... To sum it all up, great stay & great service...
  • JLB010
    JLB010
    Sep 2022 168 contributions
    ...There was hardly any toilet paper which is a rare problem and when we asked for more we were given a half role of the cheapest paper I’ve ever seen... Stay there if you can, it’s got an included breakfast and is clean...
  • Lee G
    Lee G
    Sep 2022 43 contributions
    Perfectly located hotel with a very friendly and knowledgeable staff... And only one side of the double bed is easily accessible... There's really no need to buy the hotel breakfast, there are many great and inexpensive breakfast options around the hotel which, by the way, is very conveniently located between two tube stops and the Paddington station...
  • R0b_Liz
    R0b_Liz
    Sep 2022 102 contributions
    ...From the moment we walked in the door from our taxi we were greeted by Valee who could not do enough to make our stay both very comfortable and extremely memorable. My husband happened to mention we were going out later as it was my birthday and she and the rest of the hotel staff could not of been nicer... From breakfast staff to door and night porters the whole experience was delightful and we have already booked to return for a long weekend in December...
  • Marco
    Marco
    Sep 2022 1 contribution
    PGPC is a fine option for a good night's sleep without breaking the bank in the heart of a posh neighborhood. Whether you're here as a tourist on your first trip to England or for a quick business trip, you'll find high value in this classic hotel...
  • Anita Basalingappa
    Anita Basalingappa
    Sep 2022 1 contribution
    ...The staff were really helpful to resolve some hiccups that occurred... The reason for the great review is the staff, chef Altaf, and the location...
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Detailed Reviews
worldwise616 wrote a review Jan 2020
16 contributions29 helpful votes
The location of this hotel is perfect!Just a 5 minute walk from paddington and Lancaster gate stations. Excellent service and staff and management were always pleasant and happy to assist. We booked this hotel as we needed a separate room for our 3 kids and 2 rooms elsewhere was very much more expensive over the festive period.
However, the rooms are tiny, unless you book a club room. Tiny meaning you can barely open one shared suitcase.
Positives: excellent shower and underfloor heating in the bathroom
Clean comfortable rooms and bed
Excellent location
Warm, friendly staff
Negatives: rooms are just way too small - and I think it is solely for this reason that I wouldn’t want to return.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DutyManagerPCH, Guest Relations Manager at Park Grand Paddington Court
Responded Jan 30, 2020
Dear Worldwise616 Thank you for the time spent writing the review about your experience with us, We are glad you found the location ideally for your needs, however I do apologized if the room size did not match your expectations. We do have a different ranges of room so for your next stay you might be interested in booking for a Club Room which will allow you to more space in the room and I am sure it will match your expectations. We are happy to know our staff has made your experience with us fantastic and they will very excited about your review which I would like to share with them. Thank you once again for choosing Park Grand Paddington Court, We hope to see you soon. Kind Regards Cyn Ann Fernandes Guest Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mimi-RC wrote a review Jan 2020
22 contributions19 helpful votes
Old but renovated row houses, appear to have once been multiple buildings now under one roof. Near several High Street restaurants as well as Paddington rail and tube stations, convenient if taking morning Heathrow Express train. Very small room even for London, both suitcases had to be placed on the floor, but it was nicely appointed and bright. Pretty nice bathroom amenities, and nice to have free bottle of wine and bowl of fruit in room upon arrival. Relatively quiet except for hallway sounds, but guests did observe quiet during the night. Service was polite and attentive. Breakfast buffet offerings include traditional full English dishes, if that's important to you, but we prefer a la carte or small "continental" breakfast; to our knowledge, these latter options weren't available. The room heat did not work well, it was very cold and heating system is ultimately controlled by the Front Desk despite control system in our room, so 3.5-4 star. Be careful to note there are other hotels with on the street with somewhat similar name, but Front Desk personnel kindly made sure we checked into the right hotel. Would we stay here again? Possibly, yes.
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Date of stay: January 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DutyManagerPCH, Guest Relations Manager at Park Grand Paddington Court
Responded Jan 30, 2020
Dear Mimi-RC, Thank you for choosing Park Grand Paddington Court, each and every comments are very important to us to value our performances and improvements. We are glad to know our staff has made your experience with us fantastic and they will very excited about your review which I would like to share with them. Thank you once again for the time spent writing your review, we hope to see you soon at Park Grand Paddington Court Kind Regards Cyn Ann Fernandes Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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bniqbal86 wrote a review Jan 2020
London, United Kingdom14 contributions6 helpful votes
+1
Booked this hotel for my husband's birthday on New Year's day. Location of the hotel was easy to find, we managed to find parking right near the hotel and were lucky because it was a bank holiday so there was no charge. Lancaster Gate station is about a 5min walk away and bus journey to Marble Arch station/Park lane is approx 15mins. Great location to get around.

Check in went well, however my details had been mixed up with another persons, but was resolved pretty quickly.

Initially we were given a club room in the basement of the building across from the hotel. It was a very compact room but in a very good condition, however I felt quite claustrophobic so had to ring the reception to ask for a room change, initally the lady who had checked us in told us the hotel was fully book but after chasing up on my call I spoke to a gentleman calles Dario wnd he told us he has a room ready for us in the main building.

Can I just say wow, how impressed we were by Dario's customer service, not only did he change our room, but upgraded us too. Our room had 2 double beds, microwave, fridge, heating flooring in bathroom and plenty of goodies! The staff were all lovely and courteous and even bought up the food we have ordered from outside to our room.

Breakfast was included in our stay and was good, you have a selection of hot and cold food to choose from and the waiters will even get you a specialty drink like a latte if you ask.

We had a really pleasant stay here and a great time celebrating the husband's birthday. I would love to come back here again!
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DutyManagerPCH, Manager at Park Grand Paddington Court
Responded Jan 28, 2020
Dear bniqbal86, Thank you for taking the time to share your fantastic comments on our TripAdvisor age. I am delighted that I was able to make your stay a memorable one. Our team and I aim to deliver the best service possible and I am glad you have taken the effort to highlight the things that make our hotel stand out. Your kind words encourage us to always do our best. Please let us know when you are visiting again and we’ll ensure that you have a seamless experience Warm regards, Dario Rodrigues Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
vivc56 wrote a review Jan 2020
Los Angeles, California15 contributions3 helpful votes
Summary - service is impeccable, but it can’t make up for an outdated building with very small, uncomfortable faulty rooms.
Zero counter space in bathrooms.

It’s tough to write a negative review, but in this case, I have to make sure those travelling with more than two people should be aware.

I chose this hotel specifically because I was looking to accommodate three adults.
When I arrived, the host gave us a room across the street, which was weird, and on top of that showed us a room clearly meant for two. When I asked where the third bed was, they pulled out a sofa bed that felt like metal nails when laying down.

I asked to be switched because this was completely unnacceptable and I felt like they had been deceitful considering all pictures showed a third single bed for three adults.

They moved us to a room that had three beds and all was fine. Until we woke up the next morning with a LEAKY roof dripping all over our luggage.

We called down yet again and was moved to a similar room with a letter of apology and some treats.

What would’ve been more appropriate is if we received a partial refund. We have never moved rooms SO many times in one hotel stay. We’ve never been subject to a leaky roof. It was a complete circus.

The rooms and building, though remodeled, are still very cramped and old.
Our “new” room was fine until the bathroom lights started flickering and the sink would clog up if the water ran more than 30 seconds.
At this point, we just gave up on letting staff know because we were exhausted with the whole situation.

We’ve always thought boutique hotels would be lovely because there are less people and supposedly better service. But we realized small hotels also mean spotty building standards overall.

Sadly, we will not be returning here or staying at a boutique hotel ever again in the future.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ahshar wrote a review Feb 2020
Greater London, United Kingdom6 contributions3 helpful votes
We were given a Christmas present of having an Indian Inspired Afternoon tea with Bubbly at Park Grand Paddington Court.
It was a easy walk from Lancaster Gate Tube station.
We had a really nice time,with attentive waitresses and excellent food by the Indian chef.
The selection of food was very tasty including delicious pakoras,chaats,indian style biscuits,asian flavoured sandwiches,a rose favoured desert,tasty carrot-based kheer and gulab jamon.
Everything was tastefully done,with lots of masala chai as well.There was a varied selection of other teas available too as well as a bottle of Prosecco.
We hope to come back again with our family members next time.
A really lovely and very satisfying Afternoon tea!
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Date of stay: February 2020
Value
Location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DutyManagerPCH, Guest Relations Manager at Park Grand Paddington Court
Responded Mar 4, 2020
Dear Ahshar, Thank you for your wonderful words about our Afternoon Tea and the staff are all appreciated. I am delighted when it is mentioned how good the service is, as I know how much effort the teams put into every guest interaction. Thank you once again for your kind words, it was lovely to read that your experience was perfect. Looking forward to seeing you again in the near future. Kind Regards Cyn Ann Fernandes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Oinkbottom wrote a review Mar 2020
Atlanta, Georgia32 contributions56 helpful votes
Convenient location with clean rooms, friendly service, and competitive pricing.

The hotel is a 5 -7 minute walk from both Lancaster Gate and Paddington Station, so it's very convenient. The Paddington Station area can be a little hectic but this hotel is far enough away that you're insulated from that. The neighborhood is safe and easily walkable to some very good restaurants and grocery/convenience stores.

Rooms are a little small but that's to be expected in London, especially with this type of building that was previously residential. Rooms are clean and relatively modern. Pictures always look better than reality, but all things considered, it's an excellent value for the money. This helps greatly if you're a tourist, but keep in mind that the city is huge and you are roughly 30-40 minutes (walk + train) away from most of the common sights.
Read more
Date of stay: February 2020
Value
Rooms
Service
Room Tip: Higher Floors are better; Try to avoid basement level
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
allsortsoftrips wrote a review Mar 2020
London, United Kingdom43 contributions80 helpful votes
We just love this afternoon tea and have found it brilliant, the food is plentiful (we struggled to finish it!) but is so tasteful and freshly prepared it is absolutely delicious. On arrival we were greeted by the delightful Alisha and shown to our reserved table which was by the window ( a plus point for me) She asked us if we had any food allergies or health problems which would affect what we could eat - have never been asked that at any other venue and was a very nice touch. When she bought the tea she explained what all the items were (we had the Indian afternoon tea) a really lovely lady who was perfect, friendly but not overpowering and made us feel very relaxed. Coffee was plentiful (we don't drink tea) and Steve the waiter was very nice and kept topping up our prosseco and also oferring more coffee when our cups were empty. The coffee here was superb I am a bit of a coffee snob and rarely comment on the quality of coffee but this was really worth a mention. We were not rushed and had a perfect afternoon. There is absolutely nothinng I found to be negative. The toilets were immaculately clean as was everywhere else. One silly point I have just remembered the napkins were the thickest I have ever used. This was our second visit and we have already planned a third later this month
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kelly-Marie M wrote a review Jan 2022
1 contribution
Me and my partner booked to stay for two nights in January 2022 as we had tickets to see two shows in london that had previously been bought for christmas presents.

We paid £157 for two nights breakfast included and i have to say it was money well spent. We arrived two hours before check in and was instantly allowed to go up to our room. The room was very spacious and clean. Fresh sheets and towels provided as well as two extra pillos as requested as i am 20 weeks pregnant.

The staff were all very pleasent and polite and nothing was too much trouble.

We paid for breakfast to be included in our stay and my goodness it was delicious. The continental breakfast was all fresh and with plenty to choose from. Full english breakfast was also included much to my fiancès delight and was also very tasty. Again staff went above and beyond to ensure we had a pleasant experience.

If i was to make any criticism at all it would be that i found the bathroom was very warm but at times the room itself was a little chilly however that being said i am a very cold person anyway so diving under the covers of the very comfortable bed solved this.

Thank you for a great stay and we will definitely be returning for future visits.
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Date of stay: January 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vinayak Girgune, General Manager at Park Grand Paddington Court
Responded Mar 4, 2022
Dear KellyMarien2022, I am delighted to hear that you enjoyed your stay with us at The Park Grand Paddington Court. Thank you for your wonderful review of the hotel and for highlighting the friendly service that you received from Petronella and for commending our well connected location. We are looking forward to welcoming you back to stay with us in the near future. Kind Regards, Vinayak Girgune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JLB010 wrote a review Sep 2022
Hartford, Connecticut168 contributions101 helpful votes
The room was advertised as a deluxe twin room when in reality it was a tiny cramped room with two single beds jammed together which in essence was a double bed. There was hardly any toilet paper which is a rare problem and when we asked for more we were given a half role of the cheapest paper I’ve ever seen. We stayed three nights and the bed was made once which I don’t really mind, but the room was dirty. The curtains need washing and all the old heavy furniture needs replacing. The AC wasn’t working either. We also stayed 4 nights at the Holiday Inn in Southwark. Stay there if you can, it’s got an included breakfast and is clean. This place charges 16 pounds for breakfast but you can get a full English breakfast for 5 pounds at neighborhood cafes.
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Date of stay: September 2022Trip type: Traveled with family
Room Tip: Be prepared to climb lots of stairs even if you are on the first floor!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vinayak Girgune, General Manager at Park Grand Paddington Court
Responded Sep 20, 2022
Dear JLB010, We would like to thank you for taking your time to review your stay at our hotel. We are sorry to read that the room of the hotel did not suit your needs. We value you feedback as we strive to improve with each and every stay. We really hope that you will give as a chance to welcome you back and make it right for you during your future stays. Kind Regards, Vinayak Girgune.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Khodor S wrote a review Mar 2020
Pacific Grove, California2 contributions4 helpful votes
I work in the hospitality industry (Front office manager In Carmel California) and I won't ever write a review, I always look to resolve the issue but the team was not interested in doing so, at least this way this will reach the Executive team along with Ownership.
I mistakenly booked this specific property where as I wanted to book their sister property at Hyde Park. Within minutes of booking it, I contacted Expedia & The property in order to have it either cancelled (while i rebook) or move my reservation to the other property. Reservations decided to use the corporate language of You booked a non refundable non changeable reservation. I work in the industry, WE do make exceptions specially when contacted within minutes. I tried 3 times and 3 times they would not accomodate. I asked for their Front desk manager & Director of rooms emails, all they did was read my message and ignore it. Yes, I understand both properties are minutes walking apart but I have my reasons for booking that specific location. i.e : reviews, Location comfort,
That is already not the best first impression before even checking in.
The room was a shoe box, nothing out of the ordinary. I could have booked at EasyHotel and saved a bunch.
Small bed, attached to the window which has isn't well sealed allowing cold air go in.The heater did not work the first night.

Leniency is a very important factor in our business. When you practice that, you gain their loyalty. When you have people from industry stay with you, you have to take care of them because it is family.
Whenever i stay at any hotel, once they know I am industry I am recognized more than anything. Could not care about an upgrade or an amenity, the recognition matters.
Hopefully the GM, DOR, FOM or even Corporate sees this.
Read more
Date of stay: March 2020
Rooms
Location
Service
Room Tip: Make sure the heater works and windows are well sealed,.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I put my towel out early asked a question Oct 2023
122 contributions25 helpful votes
Which room numbers are facing the street (Devonshire Terrace)?
Answer from FrancoisD
Montreal, Canada1 contribution
Mine was 109 with the balcony over the second exit on the street. The balcony was not accessible by the window although. A nice room, a deluxe one with some room in front of the bed, wirh the fridge and the desk also in front of the bed. The entrance door was in front of the main stairway and the lift but not that noisy anyway.
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Answer from Maruf Subhani
Karachi, Pakistan3,270 contributions6,806 helpful votes
Hi, the food serving is not complimentary but if you pay you can avail the services. We paid for breakfast and it was included in our package. You can get in touch with their staff via email for further assistance.
The Taj Restaurant Orpington asked a question Sep 2023
5 contributions
Hi do you serve food and drinks
Answer from Maruf Subhani
Karachi, Pakistan3,270 contributions6,806 helpful votes
No they didn’t serve any food and drinks
Kirsty23 asked a question Aug 2023
1 contribution
Hi, can anyone tell me how much it is for breakfast?
Answer from Maruf Subhani
Karachi, Pakistan3,270 contributions6,806 helpful votes
Hi, My breakfast was included in my entire package so I really don’t know about individual service charges. You can visit their website or get in touch with them via email to know their charges. Thank you
fiona wrote a tip Nov 2023
Ireland1 contribution
"Avoid the hotel altogether"
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Mutlaq A wrote a tip Nov 2023
Dammam, Saudi Arabia2 contributions
"You will feel home !!"
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Myette F G wrote a tip Nov 2023
Alloa, United Kingdom3 contributions
"Make sure you ask for a room with window if you, like me, are claustrophobic. Stairs down to breakfast were quite steep. "
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Joydeep R wrote a tip Nov 2023
4 contributions4 helpful votes
"Good for short stays, particularly close to the Paddington Train station and a couple of Tube Lines."
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Marcelo Bezouro wrote a tip Nov 2023
2 contributions
"You can't say it's a 4 star, but a good 3."
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Not the right property for you?
There are more places to choose from in the London area.
PRICE RANGE
$136 - $244 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western shaftesbury paddington court london hotel london, best western paddington court hotel, london best western, best western london
FORMERLY KNOWN AS
BEST WESTERN Shaftesbury Paddington Court London
LOCATION
United KingdomEnglandLondonPaddington / Maida Vale
NUMBER OF ROOMS
175
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PARK GRAND PADDINGTON COURT $102 ($̶1̶7̶6̶) - Updated 2023 Prices & Hotel Reviews

Frequently Asked Questions about Park Grand Paddington Court
Which popular attractions are close to Park Grand Paddington Court?
Nearby attractions include Italian Gardens (0.3 miles), Paddington Station (0.3 miles), and The Swan (0.2 miles).
What are some of the property amenities at Park Grand Paddington Court?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Park Grand Paddington Court?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Park Grand Paddington Court?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Park Grand Paddington Court?
Conveniently located restaurants include Nipa Thai Restaurant, Bizzarro, and Sheila's Cafe.
Are there opportunities to exercise at Park Grand Paddington Court?
Yes, guests have access to a fitness center during their stay.
Does Park Grand Paddington Court have airport transportation?
Yes, Park Grand Paddington Court offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Park Grand Paddington Court?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Park Grand Paddington Court?
The staff speaks multiple languages, including English and Italian.
Are there any historical sites close to Park Grand Paddington Court?
Many travelers enjoy visiting Houses of Parliament (2.6 miles), Churchill War Rooms (2.3 miles), and Tower of London (4.5 miles).
Is Park Grand Paddington Court accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.