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Arbor Hyde Park Hotel

#128 of 1,067 Hotels in London
Certificate of Excellence
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Arbor Hyde Park Hotel
Arbor Hyde Park Hotel
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493 Reviews from our TripAdvisor Community

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Showing 377: English reviews
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel was in a great location, we could walk to the park and an underground station was a half mile away. Staff were friendly and attentive. The breakfast was fresh and tasty. Our room was mean and the bed was comfortable. We felt welcomed each time we came back to the hotel.

Helpful?
Thank Dottie B
Sheridon M, General Manager at Arbor Hyde Park Hotel, responded to this review

Thank you for taking the time to leave us a review after your recent visit, we appreciate you taking the time to do so. We are glad to hear you enjoyed it and hope to serve you again soon. More 

London, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Excellent value, great location for anything in Hyde Park, very clean and quiet rooms, a personal welcome and delicious breakfast. We stayed at the weekend and considered it to be very good value for money.

Helpful?
1 Thank Kathryn L
Sheridon M, General Manager at Arbor Hyde Park Hotel, responded to this review

Thank you for your valued feedback, we appreciate your time. We are delighted to hear you enjoyed it and hope to welcome you again. More 

Kearney, Nebraska
Level Contributor
454 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
5 of 5 stars Reviewed 1 week ago

Yes, the Lancaster gate to the park is just 1 block from the front door. Easy walk and you can have a delightful time exploring London's park system that leads to BUckingham. I've been to London many times and have never had this handy position to explore a giant city park. Pretty posh digs, but not stuffy...Rather a small public... More 

Helpful?
Thank skiNebraska
Sheridon M, General Manager at Arbor Hyde Park Hotel, responded to this review

Thank you for the great feedback. London truly has some amazing parks and we are glad you were positioned perfectly to explore them. We hope to welcome you again. More 

Fleet, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here overnight . Perfect location , a few minutes from Hyde Park . Lovely hotel & the upgrade was much appreciated . Lovely clean comfortable room . Plentiful continental breakfast . Staff were all very friendly . Would definitely recommend

Helpful?
Thank Jules20112012
Sheridon M, General Manager at Arbor Hyde Park Hotel, responded to this review

Thank you for this 5* review, we are delighted that you enjoyed it and to welcome you back again. More 

Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

A compact nice hotel with a great location and employees they where really nice and calm especially To my 9 years old daughter hotel was nice designed the breakfast was more than we expected and the snacks were more than good To make the kids happy Easy To go everywhere so close To metro Station and Hyde park and most... More 

Helpful?
Thank Hatice T
Sheridon M, General Manager at Arbor Hyde Park Hotel, responded to this review

Thank you for the great feedback, hope we have the pleasure of serving you again. More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Beautiful place to relax after a hard day's work. Not in the humdrum of the London high street or embankment yet close to everywhere through the tube. Warm staff and brilliant and comfortable rooms. Nestled in the quiet Lancaster St neighbourhood and a 4-5 mins walk to the Lancaster gate tube station makes this away yet close from the central... More 

Helpful?
Thank Swati G
Sheridon M, General Manager at Arbor Hyde Park Hotel, responded to this review

Thank you for this 5* review, we are delighted that you enjoyed our wonderful hidden gem! Fred and the rest of the team look forward to welcoming you back soon. More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This was a average venue, but it was very awkward service for the afternoon tea. I do not think that have been running the afternoon tea option for very long. The tea and food were good quality and taste.

Helpful?
Thank Elizabeth D
Sheridon M, General Manager at Arbor Hyde Park Hotel, responded to this review

Thank you for your feedback. Please can you contact me on s.mascoll@arborgroup.co.uk and let me know exactly what was wrong with the service so I can investigate further. Many thanks More 

North Cornwall
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a 3 night stay here for the Mumford & Son concert in Hyde Park and were absolutely delighted with the place along with the front of house staff. The room we had was as much as we could expect, possibly even more with a really nice continental breakfast. My only criticism would be that the Housekeeping wasn’t what... More 

Helpful?
Thank BodminPhil
Sheridon M, General Manager at Arbor Hyde Park Hotel, responded to this review

Thank you for taking the time to review your recent stay. Sorry you felt a bit let down by the house keeping service. When a customer is a "stay-over" we clean the bathrooms, replace towels and amenities, replace the water, make the bed and tidy up as best we can without moving guests personal effects (which often means the room... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Booked this hotel for one night as my mum & I were attending an event at Hyde park. The hotels in a great location & our room was immaculate. It was really spacious, clean & the bathroom was upstairs in our room so really fit in with the boutique style of the hotel. The staff- everyone was friendly & helpful.... More 

Helpful?
Thank BeccaHenshaw
Sheridon M, General Manager at Arbor Hyde Park Hotel, responded to this review

Thank you for the 5* review. We are so pleased you enjoyed your stay with us and look forward to welcoming you again. More 

NW
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We originally booked just to stay for a Sunday night whilst going to a concert at Hyde Park. The Executive Room we stayed in that night was lovely - spacious, with a large bathroom with both free standing claw foot bath and separate shower. We then decided to book for the Saturday night as well but by then the same... More 

Helpful?
Thank Puzzled23362
Sheridon M, General Manager at Arbor Hyde Park Hotel, responded to this review

Thank you for taking the time to give us some valuable feedback. Our Executive and Superior rooms are definitely more spacious than our club rooms so worth paying the extra for. Please accept our apologies about breakfast; it is replenished but we were a bit slow in doing it on this particular day because of an unexpected issue in the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
  • Room Service
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Despite being just a short hop away from the West End of London, Arbor Hyde Park feels like it's a million miles from the intense whirl of nearby Marble Arch. Hidden away on a quiet loop that curves off from the main stretch of Lancaster Gate, the hotel provides its guests with a level of quiet seclusion rarely found in so accessible a location. Housed within a beautiful Victorian terrace, just a couple of minutes' walk from the trees, lakes and green spaces of Hyde Park and Kensington Gardens, Arbor Hyde Park offers a style of meticulous but unobtrusive service that matches the simple elegance of its architecture. The hotel has been designed for the comfort and convenience of its guests, with an emphasis on understated quality. There aren't many places in central London that can claim to be genuinely restful. The Royal Parks can make a good case; Arbor Hyde Park, which looks out over one of those parks, can too. ... more   less 

Additional Information about Arbor Hyde Park Hotel

Address: 36-37 Lancaster Gate, London W2 3NA, England (Formerly London Guards Hotel)
Location: United Kingdom > England > London
Price Range: $156 - $592 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Arbor Hyde Park Hotel 3.5*
Number of rooms: 40
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Also Known As:
London Guards Hotel
Guard Hotel London
Arbor Hyde Park Hotel London, England
Hotel Style:
#104 Romantic Hotel in London
#128 Business Hotel in London
#159 Family Hotel in London
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