From the first grand impression to the beautiful rooms this hotel is top class!! But what really makes this hotel special is the fantastic team that make sure it runs like clockwork. Friendly and helpful, you are left feeling nothing is too much trouble. We had breakfast at the which was lovely but we went out for dinner, but we did treat ourselves to a dessert from room service when we returned and they were lovely. We have stayed at many hotels within the IHG group but this is by far the best so far.
My husband and I Loved the Fitzroy and would stay again. The restaurants and bar located in the hotel are not only gorgeous but the food is delicious too. The hotel is located across the street from a park. The staff was very accommodating and helpful with suggestions. We can’t wait to return!
There is a reason why this is Kimpton's flagship European property; the hard product is absolutely amazing. From the moment you enter the large brass doors into the beautifully scented lobby until you get to your room the attention to detail is incredible. The reception staff were so welcoming and eager to help. We had a junior suite overlooking the park, which had a stunning marble filled bathroom (complete with roll top bath and huge walk in shower). The products are custom made for the hotel, and the scent is especially memorable. The four poster bed gave a perfect nights sleep on soft linen. As the world is upside down at the moment there is only one F&B venue open, the Mediterranean feeling, Palm Court. We had great cocktails, dinner and breakfast here. The staff were great here, really warm and welcoming. A perfect stay; I can't wait for you to open again!…
We recently spent 2 nights of our honeymoon at the Kimpton. What can I say, feels special every time we walk in, it's like coming home. The staff are always so friendly, from the front desk to George and his team in the restaurants. Nothing seems to much trouble, we had a slight issue with our room, they could not do enough to help resolve it. As I always say, it's not issue, but how an organisation reacts which is most important. First class place and by far our favourite place to stay in London.
I have used this hotel before so knew what to expect and despite some Covid restrictions being in place we had a fantastic stay. the hotel itself is beautiful and the staff are superb. This hotels key asset for us is the location, it cannot be beaten! right beside a main road, an underground station and shops and within walking distance of Euston Station, Covent Garden etc.
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