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The Waldorf Hilton London

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Aldwych, London WC2B 4DD England
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19 and is temporarily closed until 12/03/2020.Read more
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Traveler (1507)
Room & Suite (501)
Dining (168)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
Updated 11/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Waldorf Hilton London
Updated 11/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#439 of 1,154 hotels in London
Location
Cleanliness
Service
Value
GreenLeaders Silver level
We are happy to announce that The Waldorf Hilton has re-opened it's doors, welcoming guests back to one of London's most iconic hotels. The hotel is now operating with a limited offering for our food and beverage outlets and facilities, following the recommended guidelines from both the UK Government and international standards. Good Godfrey's Bar & Lounge is open daily, along with it's Aldwych Terrace for al fresco dining and mixology. Or, enjoy The Waldorf Hilton's Afternoon Tea experience, available for dine-in guests or for collection, bringing a taste of The Waldorf to your home. Every guest that checks in at The Waldorf Hilton will experience Hilton's CleanStay experience in partnership with RB, makers of Lysol® & Dettol®*, to help deliver an even cleaner stay for our guests. Hilton CleanStay builds on our already rigorous cleaning standards to provide complete peace of mind from start to finish. Our promise to you is to deliver the same level of reliable and friendly service you’d expect from Hilton, but with the added confidence of industry-leading hygiene practices created to keep you safe.
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Room & Suite (501)501
Full view
Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
24-hour security
Baggage storage
24-hour check-in
Wifi
Paid internet
Restaurant
Breakfast available
Breakfast in the room
Complimentary tea
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Safe
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, French, Spanish, Arabic and 6 more
5,611Reviews87Q+A100Room tips
Traveler rating
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Popular mentions
Natalie wrote a review Yesterday
1 contribution
My husband, his brother, wife and myself visited London as our Christmas family get together. We stopped at The Waldorf London arriving on 16th November and leaving the 17th November in room 714. We had an amazing time. The hotel is lovely and the staff was all-great. My reason for this review is that the towel rail in the bathroom was ridiculously hot, I understand they need to be hot but this one has left a very nasty burn on the side of my bum. I bent to pick a towel up off the floor and just touched the side of the rail that made me scream and jump it hurt that much. My husband ran in to see what had happened and was shocked at the mark. I immediately put a cold flannel onto the area while my husband went to get a manager and first aid. The manager came up and she said that all the rails where this hot. I found that hard to believe. She was concerned and advised I couldn't put my jeans on top of it and said there were some shops close to get a skirt to wear. I did agree but a cost we wasn't there to be spending on clothes. Another member of staff then came up with a first aid box and some ice. He felt the rail and said it was far to hot and immediately turned it off by the power. There are no dials on these to be able to turn them down either. He didn't open the first aid box as they said there was nothing they could put on it as they do not know if people have allergies. She said to let them know if I needed more ice. No accident book was filled in to my knowledge. I had to then lie on the bed with ice on while my husband had to go and find something for me to put on and a pharmacy to see what they said. As this was a sunday no where was open till 11.30am, this happened about 9am. My husband showed the pharmacist a photo of my burn and he couldn't believe it was off a rail. My worry is if this ever happened to a child. What I'm more annoyed about is that it is a year later and I still haven't had a call back after saying they were investigating. I sent email after email and nothing. I feel as though they have just ignored me in the hope I wont take it further, were in fact this has just angered me. I do not write bad reviews ever but as no one is whiling to answer my emails I feel it needs to be said so others do not get burnt.
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Date of stay: December 2019
Rooms
Service
Sleep Quality
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IHC2008 wrote a review Oct 2020
Nottingham, United Kingdom85 contributions83 helpful votes
Hotel's Favorite
I have been in many hotels since the lockdown and it is clear that almost all have reduced prices and cut service to the bone, with food options, particularly breakfast becoming low quality, poor value and a cash cow. I stayed at the Waldorf with the wife pre COVID and decided to take advantage of the lower prices to stay somewhere better whilst working in London. I fully expected not to get a repeat of the excellent experience we had pre COVID and I was entirely wrong. I was allocated a fantastic room, with a bath to die for and a huge, comfortable bed. The service and quality in the bar, at check in, check out and breakfast were as attentive and excellent as I remember. Douglas on the door was great and entertaining to have a natter with. His technique for hailing a taxi is a marvel to observe. My only minor gripe was that breakfast does not start until 7.30am so I had to fall back on the breakfast box, which are always disappointing wherever you go. Other than that, I can’t wait to return to this very well staffed and managed hotel.
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Date of stay: October 2020
Value
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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Response from Guy Hilton, General Manager at The Waldorf Hilton London
Responded 5 weeks ago
Dear IHC2008, Thank you for your super review and rating following your recent stay at The Waldorf Hilton. We appreciate all guest feedback, more so during this difficult time and thank you for your understanding. Thank you also for highlighting our Doorman, Douglas! We look forward to welcoming you back soon. Kind regards, Guy Hilton General Manager
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Steven Martin wrote a review Nov 17
2 contributions
Hotel was fine, the room was a insult, the view from the room was completely blocked by a steel shed, the hotel wasn't full, so I assume they heard my northern accent and thought he's a thick northerner so we'll give him a crap room. Reality is I'm quite wealthy and have stayed at some of the top hotels in the world, the view over the bay in Monaco from the Hotel de Paris, was definitely better.
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Date of stay: August 2020
Location
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: not on the ground floor
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Pac25 wrote a review Oct 2020
Manchester, United Kingdom2 contributions3 helpful votes
Had an excellent short break last week,the deluxe room we booked was spacious and well equipped.We included breakfast which was really good and plentiful and all procedures in line with Covid.Staff were always pleasant and helpful especially during these difficult times.Douglas the doorman deserves a special mention,a tremendous asset to the hotel,who couldn’t do enough for us.
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Date of stay: October 2020
Rooms
Location
Service
1 Helpful vote
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Response from Guy Hilton, General Manager at The Waldorf Hilton London
Responded 4 weeks ago
Dear Pac25, Thank you very much for your super review and rating following your recent stay at The Waldorf Hilton. Thank you also for mentioning our Doorman, Douglas, who is delighted. We look forward to welcoming you back soon. Kind regards, Guy Hilton General Manager
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happyshopper_7 wrote a review Oct 2020
Borough of Brentwood, United Kingdom10 contributions26 helpful votes
Lovely friendly and professional staff working to strict covid conditions. Very clean room and bathroom. Wonderful bed. Wonderful Martinis in the bar... would really recommend if you are looking for some old school charm.
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Date of stay: October 2020
Location
Cleanliness
Service
Room Tip: A front facing room may be good.
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1 Helpful vote
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Response from Guy Hilton, General Manager at The Waldorf Hilton London
Responded 4 weeks ago
Dear happyshopper_7, Thank you very much for your super review and rating following your recent stay at The Waldorf Hilton. We are pleased you particularly enjoyed the Martinis in Good Godfrey's Bar! We look forward to welcoming you back soon. Kind regards, Guy Hilton General Manager
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PRICE RANGE
$300 - $447 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the waldorf hilton hotel london, hilton hotel london, hilton hotel waldorf, hilton london waldorf, london hilton, waldorf hotel london, waldorf hilton london
LOCATION
United KingdomEnglandLondonTrafalgar Square / Embankment
NUMBER OF ROOMS
299
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Frequently Asked Questions about The Waldorf Hilton London
Which popular attractions are close to The Waldorf Hilton London?
Nearby attractions include The Lion King (0.07 miles), Covent Garden (0.2 miles), and SANDEMANs NEW Europe - London (0.2 miles).
What are some of the property amenities at The Waldorf Hilton London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Waldorf Hilton London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Waldorf Hilton London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to The Waldorf Hilton London?
Conveniently located restaurants include The Oystermen Seafood Bar & Kitchen, Frog By Adam Handling, and Beaufort Bar.
Are any cleaning services offered at The Waldorf Hilton London?
Yes, dry cleaning and laundry service are offered to guests.
Does The Waldorf Hilton London offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Waldorf Hilton London?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Hindi, and Thai.
Are there any historical sites close to The Waldorf Hilton London?
Many travelers enjoy visiting Churchill War Rooms (0.8 miles), Tower of London (1.9 miles), and Houses of Parliament (0.9 miles).
Is The Waldorf Hilton London accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.