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The Waldorf Hilton London

Traveler (1338)
Room & Suite (463)
Dining (126)
Certificate of Excellence

About

#401 of 1,118 hotels in London
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
The Waldorf Hilton has one of the chicest addresses in town bridging the West End and the Square Mile to provide an excellent base for access to the City by day and the cultural delights of Covent Garden by night. Homage Restaurant pays tribute to the grand cafes of Europe, incorporating Good Godfrey's Bar and Lounge and the famous Palm Court.
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Property amenities
Pool
Restaurant
Room service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Hotel links
Visit hotel website
Special Offer:Summer Sale is Now on!
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
400Restaurantswithin 0.3 miles
135Attractionswithin 0.3 miles
Neighborhood
Trafalgar Square / Embankment
With its iconic Nelson’s Column, majestic oversized lions and brightly-lit fountains, Trafalgar Square is not just considered the heart of this bustling London hub, but the very core of the city itself. Beyond this esteemed gathering place are more famous icons, as well as a disproportionate numbers of the city’s most popular cultural attractions including the National Gallery and many West End theaters. Along the way to these major sites are quiet lanes and antiquated pubs to discover, as well as riverside vistas to enjoy on the embankment. With a calendar full of celebratory events, any time of year is a fine time to visit.
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5,231Reviews
73Q+A
100Room tips
Traveler rating
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Popular mentions
The service here was absolutely outstanding! The rooms were good size, especially for Europe. The location was awesome, the Covet Garden Market area was wonderful. I would definitely stay here again!!!
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Review collected in partnership with Hilton Hotels & Resorts
Hotel's Favorite
This hotel is in the Covent Garden area and surrounded by lots of great restaurants. Also convenient to several tube stops for easy site-seeing. The outside is currently undergoing renovation but didn’t affect the stay in the room at all. Would stay here again when in London.
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Response from lonwaguest, General Manager at The Waldorf Hilton London
Responded 1 week ago
Dear NC_mQk, Thank you for your feedback following your recent stay. We are delighted to read your comments and look forward to welcoming you back soon. Kind regards, Guy Hilton General Manager
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The Waldorf London gets two things right - false advertising and terrible customer service. My superior room had a double bed and was clearly much smaller than advertised. There was no fridge working (as listed in booking). Bathroom floors were disgusting with hair from others. I brought the issues up to reception - they offered absolutely nothing to resolve the issues. I’m a gold member and frequent traveller. Never been in such an overpriced and poor quality Hilton with such poor service. Will be finding somewhere else next trip to London.
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Response from EmilyHilton, On behalf of the staff at The Waldorf Hilton London
Responded today
Dear JZcan, We are very sorry to learn of your disappointment with your recent stay. Please accept our sincere apologies for the inconvenience caused. Please note that we offer details about the sizes of our rooms on our official website. We hope this will help for the future. Please also be assured the service and cleanliness issues highlighted will be forwarded to the relevant hotel teams for their review. The feedback of all our guests is very important to us and we thank you for taking the time to do so. We hope we may provide you with a more positive guest experience in the future.
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Almost invisible from the street behind the scaffolding for the facade repairs, but the inside is beautiful and the room perfect. Very quiet at night despite a central location... a short walk to several Underground stations and right in the Theatreland district.
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Stayed one night in early June 2019. Good location, staff was excellent and they even sent me a bottle of sparkling wine complimentary! Unfortunately I was out late so I did not have dinner at the hotel nor did I have breakfast there. Definitely one of my favorite hotels in London, among others :)
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PRICE RANGE
$296 - $667 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the waldorf hilton hotel londonhilton hotel londonhilton hotel waldorfhilton london waldorflondon hiltonwaldorf hotel londonwaldorf hilton london
LOCATION
United KingdomEnglandLondonTrafalgar Square / Embankment
NUMBER OF ROOMS
299
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