...The location is close to just about every major tourist attraction...

...:-)), some misunderstandings regarding the breakfast/dinner included offer (read the menu carefully if you want to avoid extra charges for your dinner included - breakfast is a buffet), a newspaper delivery service to your room discontinued since covid19 but still advertised on the website, I will recommend this hotel because of the quality of the food, the overall friendliness of the staff and all the help and information that they've given me regarding transportation in London, the quality of the bed, the location of this hotel - a 3 to 5min walk from Kings College, Somerset House, Courts of Justice, a 3min bus journey to Holborn tube station, a 10 min walk from Embankment tube station alongside the river Thames...

...We came in a few days before embarking on a cruise because we wanted to see the local sites, and the location was perfect...

...The location of the Waldorf is hard to beat with everything at your doorstep...

Hotel great location wonderful staff beautiful service we had three rooms and the whole family thought the property was great...

...The location was perfect for us as we liked to walk to the various places we visited...

...The location was very good though, so I would recommend this hotel for a few nights’ stay...

The hotel location was perfect for the theater district, and many nearby restaurants plus shopping...

...The location was great with easy access to the tube, and rail line... The Frozen and Mamma Mia shows are a block or two away, so a perfect location if you hope to catch these shows in London...

This was our first trip to London and we chose to stay at the Waldorf Hilton because we are Hilton Honors members and it looked like a beautiful hotel in a great location... Location was perfect - walked to theaters and restaurants...

The Waldorf Hilton is in a great location and I would recommend it for the ease to theatre Covent Gardens and restaurants...

...Location is great for theater, but if taking the tube it was a bit of a walk from the Covent Garden stop...

...The location is perfect for Covent Garden and the 15 bus stops right outside...

...Having arrived in London we were greeted with to a damp and wet week, giving us the opportunity to take advantage of the Waldorf's location in the middle of the theatre and museum district...

...The location of the hotel is great, very close to lots of theatres and The Royal Opera House...

...Will definiately return and we recommend a stay to anyone wanting a good hotel at a reasonable price , with good service and in a fantastic location...

...The location was very central and allowed us to explore many nice areas and the staff were all very nice...

Family stay for a week - perfect location at covent garden, a walking distance from theaters and dining...

...The location is just superb, so close to Covent Garden and theatres and many Restaurants too...

The Waldorf Hilton London is a nice hotel in a convenient location within Central London...

...Nice atmosphere, with Beauty and the Beast Theme. I loved the lady who played Disney songs with arp...

...Ambiance was great with live music...

...The lounge and bar made for a lovely spot to relax and enjoy a drink after a busy day...

...Breakfast each morning was complimentary in a beautiful ballroom and was wonderful - buffet or order off menu...

...A particular mention of Radek on the door, Argyro on Front Desk and Irina in the lounge make it extra special!...

...The rooms are comfortable, the beds nice and soft...

This three night stay was to celebrate my 80th Birthday, our Executive room was beautifully decorated with balloons and a lovely selection of sweet treats also an 80th Birthday card. The room was very clean with a lovely comfortable bed, lovely hot water in the bathroom...

...The setting of the restaurant is beautiful as well... I paid extra for the birthday gold package and it was a really nice added touch...

...The ambience was beautiful aided by the lovely harpist and the atmosphere was made extra magical by seeing how much this made the children's experience (lots of little princesses dressed up)...

...Our room was lovely and had everything we needed including a welcome sweet treat from the kitchen and a card, gift & advent calendar from the hotel. Being a tea drinker I loved the addition of a teapot to the tea tray and the set up was in a cupboard which lit up when opened... Walk in wardrobe and blackout curtains also appreciated...

...I stayed during Christmas and it was so nice and cosy even having a Christmas tree in my room ...

...Got upgraded to a large king room with great sofa to relax on and traditional huge marble bathroom... Feels better than the pre Covid lounge and really posh...

...The room was lovely and an art deco theme. It was the little touches which made this Christmas stay so special...

...Wonderful Christmas decorations and smell...

...Both the inside and outside dining areas are beautifully decorated, with Edwardian Columns, Chandeliers etc, enabling guest to enjoy the delicious breakfast in an intimate environment (see pictures) ...

...The Homage offered us a place to dine without venturing out in search of another restuarant, The rooms as always were lavish with views overlooking Aldwych...

...Room & bathroom nice, tea & coffee provided in room & very large TV...

...The Waldorf went above and beyond to make our stay special... The room was romantically decorated and chocolates provided when we walked in, and after heading out for sightseeing, we returned again to a pre-dinner bottle of Prosecco... The room itself was lovely, the bed comfortable, the breakfast delicious...

...Live harp playing , and enchanted decors around us...

Fantastic stay, beautiful spacious room with everything we needed... Dining room beautiful, breakfast fantastic with lots of choice... Felt thoroughly spoilt from the moment we arrived...

For other Black women and single persons in general who enjoy solo trips, this hotel is worth a stay...

...The hotel was able to work with us on securing rooms that had been booked incorrectly and were very punctual about cleaning...

...When I arrived at the hotel at 3pm I was told my room was not ready and invited to wait in the very comfortable lounge. After 30 minutes when I asked if my room was ready the lady on the desk was apologetic and when I said I had a meeting to attend shortly was instantly upgraded to a room that was ready... It was a lovely room - 310, spacious and immaculate... I had a lovely nights sleep and despite the busy location of the hotel my room was quiet...

The hotel has a very authentic and British vibe to it. The service was very good and the common areas were well maintained, but the rooms could use a refurbishment, and you can see that the repairs are done as quick fixes...

...Traveling with our teenage granddaughter we had reserved two connecting rooms. At check-in were were told that the hotel did not have the connecting rooms we had reserved... I asked to speak to the hotel manager and showed the clerk our reservation form clearly indicating that we had reserved connecting rooms... The clerk left and returned after about 10 minutes and informed us that the manager would not see us, but the good news was that they found two rooms on the same floor and one of the room would have a roll away cot... "Not acceptable" I said, but this had dragged on so long we were already late for our dinner reservation so I accepted the rooms "under protest", and said that we would revisit the matter when we returned later that night... After we explained our problem to him, he called their other affiliated hotels until he found one that could offer us connecting rooms...

...a bathtub also we asked when ordering the room for a room with a shower.They changed the room but in this room the shower was with curtains, we didn't see for many years especially in a 5* hotel that charges 480GBP per night...

We had reserved a 2 bedroom family suite months in advance and when we arrived we were told our room was no longer available. They initially offered two rooms NOT joining for a 30% discount which I felt was not appropriate... We traveled with our 3 kids (ages 13 and 11 year old twins) We ended up in 2 separate rooms across the hall not ideal... I do think the staff felt bad and tried to make up for the error ( drinks and snacks) and we only were charged for one room BUT for such a big hotel chain and with the reputation of being Iconic I was extremely disappointed with such a major error...

...The room was fairly spacious with a large bathroom and normal level of amenities... The air conditioning was poor and despite being reset by the engineer the room was hot throughout the stay, almost to the point of being unpleasant... I have experienced this in the past at the hotel although some rooms are fine...

Paid for a suite for my husband, the Executive lounge food was poor, the bathrobes didn't fit a normal size adult, the shower leaked waterfall over the floor, the restaurant forgot half of our dinner on the one night we went for dinner in the hotel, the staff were miserable and did little to make you feel welcome or be attentive and on arrival, it took over na hour fornour cases to be brought to the room... It was a massive disappointment for the money spent and I will never stay there again...

...The rooms were terrible, very old, water drainage not working, towels smell bad like cigarettes, shower temperature not consistent, outlets are not consistent and only one worked with the EU standard plug, food was terrible...

This three night stay was to celebrate my 80th Birthday, our Executive room was beautifully decorated with balloons and a lovely selection of sweet treats also an 80th Birthday card. The room was very clean with a lovely comfortable bed, lovely hot water in the bathroom... A word of advice for anyone not very mobile, our room was room 109 on the first floor and there two sets of steps along the corridoor from the lifts to the rooms...

...I would say in terms of location, service, room quality, and staff, this will be the best choice... The size of the rooms are reasonable, and you can feel the quality of staff from the door enrty.They make you feel at your home, which is really important for me ...

Rooms are good size in good location and clean... Second time, digital key didn’t work again, had to go to front desk to be told that the room I’d checked into at 7pm hadn’t yet been cleaned - given a different room which when I came to use the shower in the morning was completely broken... Temperature controls in room also broken - on coldest setting still woke up in middle of the night far too warm...

...The room had a malfunctioning sound system with the TV blasting out loudly in the bathroom despite it being muted in the bedroom - the control knob obviously broken and not working ...

...Check in was a nightmare with the rooms not being ready even after 3pm, as a Dimond member I ended up in the lounge and having them help me as reception was slow and crowded... The safety element comes with the fact my wife and I and two kids were relaxing in the room - in barged a man with no warning claiming he was bringing a pillow... I find this incident completely unacceptable - just walking in and right in to the room then backing out without providing me his name...

Chaotic check in, room unavailable, unmanned left luggage, the promise to tell us when the room was ready broken, then to cap all this, we were given the key to someone else’s room, which we entered to find another couple lying on the bed, thankfully fully clothed... We were apprehensive when entering our room and felt a little unsafe...

...Our suite was overbooked so they offered us two rooms at a discount however tried to charge us considerably more than the original booking...

...The room itself was very basic, no replacement teabags left in the room after we used them... Trash left in our room 2 days on the trot... The executive lounge was not very well stocked either...

...We stayed at the Waldorf Hilton for a week in August. We were in a Junior Suite, which was larger than I was expecting it to be... Had a bedroom with folding doors that closed to separate it from a living area with a pullout bed... Our room came with access to the Executive Lounge, which we used every morning for breakfast, and would go to the happy hour in the evening after a long day of sightseeing... We did have an issue with a employees entering our room unannounced a couple times (while people were in the room)... But kept door latched while we were in the room just in case...

...We enjoyed a family room package with complimentary breakfast and dinner (before a theatre show - essential so the kids won’t be hungry…)...

...It was much more expensive than we usually pay for our trips to London but thought we would treat ourselves as it was our anniversary... I may sound picky, but when you are paying for a five star hotel this is not what you expect and we left thinking we may as well have stayed at a Travelodge!... The staff were lovely and it is a beautiful hotel but we must have been put in a booby prize room on this occasion!... Shame as we were so looking forward to staying here to celebrate...

...My husbands dream his whole life was to stay at the Waldorf and every part of our stay was a total disappointment... Over £320 a night and not even a breakfast... I could have spent £89 on a premier Inn, got the same size room, clean and with breakfast...

We went for Beauty and the Beast afternoon tea, for a hotel that has such an iconic position of grandeur and excellence, I can only describe our visit as dismal... You’d expect afternoon tea to come out on a tea stand, oh no, 3 finger sandwiches and 3 small open sandwiches on a plate almost the size of a dinner plate... All in all a very underwhelming experience and my wife and I both agreed that we have had far better for far less in other London hotels...

...A couple of weeks before arrival, we were offered the opportunity to upgrade for an extra £300... However, worse than that is that the hotel placed a hold on my card when I checked in... As such, I am deprived of access to some £1,300 of my own money...

...Paid a supplement of £10 for a Barnsley chop which came with wedge of onion and watercress that you could eat and a half cob of wild garlic for infusion!!!... Tried to charge me £18 for two desserts even though they were included in the set menu!!!...

...Traveling with our teenage granddaughter we had reserved two connecting rooms... "Not acceptable" I said, but this had dragged on so long we were already late for our dinner reservation so I accepted the rooms "under protest", and said that we would revisit the matter when we returned later that night...

...a bathtub also we asked when ordering the room for a room with a shower.They changed the room but in this room the shower was with curtains, we didn't see for many years especially in a 5* hotel that charges 480GBP per night...

...We weren't offered anymore tea/sandwiches we kept having to ask with an extended wait of around 15-20minutes at a time... The food wasn't anything to write home about and I only ate one dessert... All in all a very overpriced, underwhelming experience and I will never recommend this to anyone...

We had reserved a 2 bedroom family suite months in advance and when we arrived we were told our room was no longer available. They initially offered two rooms NOT joining for a 30% discount which I felt was not appropriate... It was out last night in London and we had theatre tickets or we would have looked for other lodging options...

...Drinks usual hotel price and service is added for two drinks... So daughter paid £60 for the three courses... With service charges and supplements we paid another £50... So to rate this experience in price l would say the food was average for £110... Our two drinks one wine and one Prosecco with service was £28.83...

Paid for a suite for my husband, the Executive lounge food was poor, the bathrobes didn't fit a normal size adult, the shower leaked waterfall over the floor, the restaurant forgot half of our dinner on the one night we went for dinner in the hotel, the staff were miserable and did little to make you feel welcome or be attentive and on arrival, it took over na hour fornour cases to be brought to the room... It was a massive disappointment for the money spent and I will never stay there again...

...when I had nothing extra and I had not even opened the mini bar fridge in the room, it was still on the bill... As to date 28/2/2023 this £6 has not been refunded to my bank account...

...Not at all what I had thought it should be, Real shame but at £59 each for a party of 5 we shouldn’t have been clearing up and putting dirty dishes on the floor...

For roughly £500 a night, besides the excellent location and the old fashioned architecture, you aren’t getting a lot of value for your money... No personal touch, no upgrade, no welcome amenities... I spent all of my rewards points getting away for a night (thankfully I didn’t pay £500); in truth, I really wish I hadn’t wasted them...

...They've done a poor job with the Waldorf though... The food and especially the wine list was laughably thin on the ground and I expected more than a buffet service for breakfast... Hilton, you've averaged down an excellent brand hotel that no longer can stand with the likes of Ritz or Savoy...

...I find this incident completely unacceptable - just walking in and right in to the room then backing out without providing me his name... I would avoid - many better and safer hotels then this for the money...

...Our suite was overbooked so they offered us two rooms at a discount however tried to charge us considerably more than the original booking. We raised the rate (and issues we had with online checkin) with the reception manager on arrival and we're expecting it to be resolved by the time we checked out... We were upset and made this clear and to our complaint she said something along the lines of "I don't know how you do things in your culture, maybe the British treat people differently, but I would not treat a human being the way you do" I was complaining about a 50% over charge in what should be a top end hotel Gobsmacked and Horrified - we won't be back again!...

...We had a couple of highly overpriced drinks and left. We decided to go elsewhere for breakfast, as we did not want a repeat performance the following day... When we checked out there was a long queue of guests many who were also complaining... Absolutely would not recommend this hotel and we will certainly not be returning...

...The whole experience was a total let down and we would not stay here again or recommend it to anyone...

...At breakfast when entering the dinning room my husband and I were asked how we would like to pay, we said we had already paid as we booked bed and breakfast ((always do) The girl said she would have to check with reception... If we had been staying longer than 1 night we would have to have requested a change...

...Well done to housekeeping team, during the stay room was clean well and always had a little surprise...

...I could have spent £89 on a premier Inn, got the same size room, clean and with breakfast...

...The hotel was able to work with us on securing rooms that had been booked incorrectly and were very punctual about cleaning...

...It was a lovely room - 310, spacious and immaculate... My ensuite had both a shower and bath which is a rare luxury nowadays...

...Matthew in the lobby was also great helping point out areas we should see. Housekeeping staff also great, left us a note to enjoy our stay, and we had an all around great time!...

...Housekeeping was a constant struggle, never provided without daily requests (notwithstanding repeated pleas to be placed on the daily automatic housekeeping list)... Overall, it was clean and livable and I might stay again if the price stood out from the competition, but I certainly wouldn't seek it out...

...The rooms were spotless and housekeeping was so accommodating with our crazy schedule...

...The rooms were clean with everything we've come to expect from Hilton properties, and the executive lounge was a convenient stop between arrival and check-in...

...Is that house keeping did not come to sort out our room... I think for how much it costs to stay here we would have got proper house keeping and rooms cleaned...

...We stayed in room 516 which was very spacious, clean and quiet...

We had a suite, which did smell of cigarettes, however, it was impeccably clean and tidy... Barry from housekeeping bought us extra loo rolls and was a lovely, friendly guy...

...The room was clean and well maintained...

...Room was lovely, decorated and spotlessly cleaned...

...The rooms are well-sized, immaculately clean and well-furnished in traditional style... It's everything I would want when staying at a hotel...

...The Waldorf is our 'go to' hotel when staying in London... The room we had was their lowest grade but still very well appointed, clean with all the facilities we needed...

...Staff was courteous and helpful, and the room was clean and well-appointed...

...Stayed here for 3 nights, bed and breakfast in a double room. Beautiful hotel, room was nice, clean and fresh with all amenities you could need... Bed was comfortable, lovely toiletries in bathroom...

...Staff were incredibly helpful and friendly, room was immaculate, breakfast was delicious and we’ll definitely stay here again...

...Seamless check-in 2 hours early, helped by the wonderful Marisa ( we only wanted to drop our bags) and a lovely quite room...

Fantastic stay, beautiful spacious room with everything we needed... High standard of cleanliness and even a note from housekeeping wishing us a lovely stay...

From start to finish the whole experience was perfect. The staff (every single person) were lovely, true customer service!... From the doorman being so friendly and funny to the lovely ladies (waitographers) who served us... It was so nice to see the staff engaging with every table, working diligently and discreetly to turn over tables... The experience was made even more special by the arrival of a birthday plate with a slice of cake on it for my grandmothers birthday... Keep it up guys, amazing service!...

...The team at this hotel are super-friendly and helpful, especially Douglas the Doorman and the Conscierge team. Our room was lovely and had everything we needed including a welcome sweet treat from the kitchen and a card, gift & advent calendar from the hotel... We had dinner in Homage and the food was both delicious and beautifully presented, prompt service appreciated as we had theatre tickets... Definitely the best hotel we have stayed in London...

...The doorman was excellent "old school" and very helpful... However the staff, whilst keen, did not give the impression of being experienced silver service staff... Example: Asked for room service hot cholate for two... When asked for replacement we were told "it's the best the machine can do" Automated machine coffee and hot chocolate from a name brand 5 start London Hotel...

...What impressed me the most were the breakfast and gym which were better than at the other London Hiltons I've tried thus far. The range of food available at breakfast was on the generous side and the gym downstairs is Fitness First, so it's got better equipment than what is typically offered in hotel fitness rooms - and much more of it...

...Check in was a nightmare with the rooms not being ready even after 3pm, as a Dimond member I ended up in the lounge and having them help me as reception was slow and crowded. The one shining example of service was in the Executive lounge where the person went out of there way to help me and bought some wine to make up for the shambolic arrival... No knock or anything and I was concerned so notified reception who said they would pass it on to house keeping...

...Very Accessible and the room was really good, with all the amenities needed and very clean and tidy as well. They also have an audio system in the bathroom which you can listen to your TV during your bath... All the staff are really nice and friendly, and helpful/1...

...We arrived from a very early flight around 9 am on Christmas Eve and were welcomed by a very friendly staff member at reception... Wakening up to a stocking filled with gifts from the hotel and a card on Christmas day was lovely... On boxing day evening, we returned to a plate of mince pies and clementines in our room... The bubby with breakfast on Christmas day was fab as were all the cheery, hard-working staff who looked after us throughout our stay... The staff in the homage bar were very friendly and chatty... Thanks, Waldorf, for a memorable Christmas 🎄...

...Its classic style, its location, the friendliness and the professionalism of the staff are second to none... In the afternoon, the buffet table has been replaced by wait staff serving the hors d'oeuvres, both cold and hot, to each person... It's everything I would want when staying at a hotel...

...On arrival our room wasn’t ready so our luggage was stored until our return, annoyingly our key cards didn’t work so we had to go back to reception for this to be sorted. Our room was a superior king, on booking they noted it was my birthday but no acknowledgement of this during our stay... Good products in the bathroom, very clean and a comfortable bed... Breakfast is good although two mornings out of three they forgot to bring our coffee and one morning forgot to bring out our breakfast!... However the choice is good and served in a beautiful room... Concierge gave the wrong details on using the Uber boat, had to wait 15 minutes to speak to him whilst as he was in the phone only to be told wrong information, we worked it out ourselves and it was easy and efficient catching the boat to the o2 arena, for info boats do run earlier than 9.47am and you don’t need a ticket in advance!...

Organised coach trip to include Afternoon Tea & overnight stay with breakfast. Room & bathroom nice, tea & coffee provided in room & very large TV... One pot of tea each (tea leaves), very pale gold weak tea... I complained to the waitress & asked for some more tea leaves to go in it, she told me that they cut open tea bags & empty the leaves into the pot!... The queue for breakfast was very long, we had to wait for people to leave before we could get a table - terrible for such a big hotel...

...Stayed here for 3 nights, bed and breakfast in a double room. Beautiful hotel, room was nice, clean and fresh with all amenities you could need... Bed was comfortable, lovely toiletries in bathroom... Breakfast was very good with lots of choice and eggs cooked to order... Staff all very nice, always greeted nicely by staff when moving throughout hotel... Special shout out to Douglas the doorman who was a really nice guy always a cheerful greeting and asking if you need any help... Would recommend this hotel and will be back to stay in the future...

...This is a luxurious hotel in London, with excellent customer service. Being Elite Hilton Honors member, we were well looked after, as they upgraded to a very nice large corner suite... They have a very nice Homage restaurant for buffer breakfast... There is an Executive Lounge on the Executive Floor (one above lobby) that serves good quality good and drinks/alcohol... They provided better service in bringing various evening canapes to us on the table, rather than self serve on the table... We enjoyed our stay in Waldorf Hilton and can recommend the hotel highly...

We had a lovely stay here Nov. 2022... Easy walk to several Tube lines... Breakfast is wonderful and easy in the morning, bonus if you have access to the Executive Lounge, where they serve breakfast and also wine in the evenings... Staff was courteous and helpful, and the room was clean and well-appointed...

When I arrived at The Waldorf I was expecting polished check in staff who reflect the prestige of The Waldorf and who confirm that you are staying somewhere special. This was not the case, the girls who checked me in & out seemed to lack experience in hospitality, & management should address this... A warm welcome & a smile costs nothing and adds value to the guests experience... The concierge however, made up for what the check in & check out girls lacked... Even housekeeping had left a note saying have a good stay... The location of the hotel is easy to reach from Holborn & Covent Garden is just around the corner...

...We raised the rate (and issues we had with online checkin) with the reception manager on arrival and we're expecting it to be resolved by the time we checked out...

...I booked 5 rooms through Harley at the premium club for my wife’s surprise 65th birthday. All of the staff we interacted with were polite and helpful even when subjected to two boisterous toddlers... The rooms were good, the bar staff were friendly and helpful and the food in the restaurant was excellent especially catering for a table of 14... The restaurant manager could not have been more helpful and his staff were a credit... I must say he and his team went the extra mile for us culminating in my wife walking into the bar on Sunday evening to be confronted by all of the children & grandchildren...

...We were greeted by the loveliest waiter and she explained all the various teas, she suggested I drink the Jasmine Pearl to complement by sandwiches and my husband drank the Masala Chai to match the different flavour profiles of the cakes!! beautiful sandwiches and cakes were served to us and they were so lovely... I have been to the likes of The Savoy and The Ritz and it felt like a convenor belt when i have been there and the waiters had no knowledge of the tea's, but here was quite a surprise!... and we were not rushed at all and we had a goody box to take away... Keep it up Hilton, looking forward to my next visit...

...At breakfast when entering the dinning room my husband and I were asked how we would like to pay, we said we had already paid as we booked bed and breakfast ((always do) The girl said she would have to check with reception... If we had been staying longer than 1 night we would have to have requested a change...

...The room was larger than we expected, the breakfast had a nice variety of things to eat which is free if you are a Diamond member. The location was very central and allowed us to explore many nice areas and the staff were all very nice...

...Bathroom was very nice and large, with a separate tub and shower... Close to a number of tube stations, which we used frequently... Our room came with access to the Executive Lounge, which we used every morning for breakfast, and would go to the happy hour in the evening after a long day of sightseeing... The complementary breakfast in the lounge is fairly basic, with some pastries, cold cereal, fruit, and a couple of hot options (which often weren't very hot)... Happy hour was quite nice and included complementary beer, wine, some liquor, and heuer d'oeuvres... My wife spoke with a manager and they seemed to resolve the problem...

We visited for afternoon tea (Beauty and the Beast themed) as a day out/gift for our mum... We weren't offered anymore tea/sandwiches we kept having to ask with an extended wait of around 15-20minutes at a time...

...Check in was quick and easy, I downloaded the app for the digital key. The breakfast had a lot of variety, there was a buffet and separate the menu which you can order from which is included in the price... The setting of the restaurant is beautiful as well... Location is fantastic, so close to Covent Garden... Staff are very friendly, the doorman and the breakfast host (I didn’t catch their names) were so lovely... They managed to find it while we were out and put in back in our room which was so great... I paid extra for the birthday gold package and it was a really nice added touch... We stayed in room 516 which was very spacious, clean and quiet...

This three night stay was to celebrate my 80th Birthday, our Executive room was beautifully decorated with balloons and a lovely selection of sweet treats also an 80th Birthday card. The room was very clean with a lovely comfortable bed, lovely hot water in the bathroom... All the staff were very pleasant, The doormen including Radek were very friendly and helpful to us...

...I would say in terms of location, service, room quality, and staff, this will be the best choice. The hotel is very close to Covent Garden, Piccadili Circus, London Bridge, Queens Walk, and many other places that must be seen, and you can reach all those destinations by walk... The size of the rooms are reasonable, and you can feel the quality of staff from the door enrty.They make you feel at your home, which is really important for me ...

We had a lovely stay at The Waldorf which is perfectly situated for a visit to the theatre and Covent Garden but also in walking distance of many central London attractions... Our room was lovely and had everything we needed including a welcome sweet treat from the kitchen and a card, gift & advent calendar from the hotel... Being a tea drinker I loved the addition of a teapot to the tea tray and the set up was in a cupboard which lit up when opened... Walk in wardrobe and blackout curtains also appreciated... We had dinner in Homage and the food was both delicious and beautifully presented, prompt service appreciated as we had theatre tickets... Definitely the best hotel we have stayed in London...

The Hilton Waldorf London Homage Premium membership. I became a member of this which provides you with a selection of privileges, which are not normally available to guests... Membership includes a complimentary overnight stay... The staff at Homage Premium - Edward and Harley are friendly, helpful and professional...

...What impressed me the most were the breakfast and gym which were better than at the other London Hiltons I've tried thus far. The range of food available at breakfast was on the generous side and the gym downstairs is Fitness First, so it's got better equipment than what is typically offered in hotel fitness rooms - and much more of it...

The location is so prime near Covent Garden and all the tourist attraction. Very Accessible and the room was really good, with all the amenities needed and very clean and tidy as well... They also have an audio system in the bathroom which you can listen to your TV during your bath... All the staff are really nice and friendly, and helpful/1...

...Its classic style, its location, the friendliness and the professionalism of the staff are second to none... The rooms are well-sized, immaculately clean and well-furnished in traditional style... There is a larger selection of food in the Executive Lounge than in the past... In the afternoon, the buffet table has been replaced by wait staff serving the hors d'oeuvres, both cold and hot, to each person... It's everything I would want when staying at a hotel... It makes me feel as if I am in my second home...

...The door men were super helpful with our bags... Bath a little on the small size for me but still great!... The lounge was great - loads of room, nice wines and some snacks... Breakfast was either buffet with everything you would expect (full English, smoked salmon, cheeses, breads etc) or you can order from a menu... We were able to leave our bags at the hotel during the day after check out...

...This is a luxurious hotel in London, with excellent customer service. Being Elite Hilton Honors member, we were well looked after, as they upgraded to a very nice large corner suite... They have a very nice Homage restaurant for buffer breakfast... Both the inside and outside dining areas are beautifully decorated, with Edwardian Columns, Chandeliers etc, enabling guest to enjoy the delicious breakfast in an intimate environment (see pictures) ... There is an Executive Lounge on the Executive Floor (one above lobby) that serves good quality good and drinks/alcohol... They provided better service in bringing various evening canapes to us on the table, rather than self serve on the table... We enjoyed our stay in Waldorf Hilton and can recommend the hotel highly...

We had a lovely stay here Nov. 2022... Easy walk to several Tube lines... Breakfast is wonderful and easy in the morning, bonus if you have access to the Executive Lounge, where they serve breakfast and also wine in the evenings... Staff was courteous and helpful, and the room was clean and well-appointed... (And no, it's not a Waldorf-Astoria Hilton property, which can be confusing, but it's still really nice)...

...Must acknowledge our front desk host Maritza Martin, who was very patient and helpful with all our questions. Having arrived in London we were greeted with to a damp and wet week, giving us the opportunity to take advantage of the Waldorf's location in the middle of the theatre and museum district... The Homage offered us a place to dine without venturing out in search of another restuarant, The rooms as always were lavish with views overlooking Aldwych... I highly recommend to anyone visiting London to either stay or make point of stopping by for a quick snack at the lounge to enjoy the Waldorf experience...

We have stayed here several times and the location is excellent for a few days in London... Our room was a superior king, on booking they noted it was my birthday but no acknowledgement of this during our stay... Good products in the bathroom, very clean and a comfortable bed... Breakfast is good although two mornings out of three they forgot to bring our coffee and one morning forgot to bring out our breakfast!... However the choice is good and served in a beautiful room...

I booked 5 rooms through Harley at the premium club for my wife’s surprise 65th birthday... The rooms were good, the bar staff were friendly and helpful and the food in the restaurant was excellent especially catering for a table of 14... The restaurant manager could not have been more helpful and his staff were a credit... I must say he and his team went the extra mile for us culminating in my wife walking into the bar on Sunday evening to be confronted by all of the children & grandchildren...

...Location, facilities, and staff were excellent. This was our first trip to London and we loved the Waldorf and London A+++++ The breakfasts were excellent and quality of the food was great... Lots of choices including salmon, scrambled eggs, muffins, etc... Fresh squeezed orange juice, great coffee We highly recommend the Waldorf !...

...We were greeted by the loveliest waiter and she explained all the various teas, she suggested I drink the Jasmine Pearl to complement by sandwiches and my husband drank the Masala Chai to match the different flavour profiles of the cakes!! beautiful sandwiches and cakes were served to us and they were so lovely... I have been to the likes of The Savoy and The Ritz and it felt like a convenor belt when i have been there and the waiters had no knowledge of the tea's, but here was quite a surprise!... and we were not rushed at all and we had a goody box to take away... Keep it up Hilton, looking forward to my next visit...

...The room was larger than we expected, the breakfast had a nice variety of things to eat which is free if you are a Diamond member. The location was very central and allowed us to explore many nice areas and the staff were all very nice...

...We stayed at the Waldorf Hilton for a week in August. We were in a Junior Suite, which was larger than I was expecting it to be... Had a bedroom with folding doors that closed to separate it from a living area with a pullout bed... Bathroom was very nice and large, with a separate tub and shower... Plenty of closet space as well... Close to a number of tube stations, which we used frequently... Our room came with access to the Executive Lounge, which we used every morning for breakfast, and would go to the happy hour in the evening after a long day of sightseeing... The complementary breakfast in the lounge is fairly basic, with some pastries, cold cereal, fruit, and a couple of hot options (which often weren't very hot)... Happy hour was quite nice and included complementary beer, wine, some liquor, and heuer d'oeuvres...

...The location is just superb, so close to Covent Garden and theatres and many Restaurants too. The rooms are extremely comfortable and the staff very attentive... The Bathrooms are traditional and have "Black & White" tiles which are timeless....some rooms have cavernous bathrooms!!... Bar food is excellent and the Breakfast is extensive with a Hot Buffet or dishes served from the Kitchen to order... I would always choose to stay at The Waldorf when I can get in at reasonable rates...