Stayed here in January Would not recommend it. Some of the staff are thieves. Hotel didn't seem that interested but promised to refund the cost of the items stolen which were new. 3 weeks later no refund.
We stayed for one night in January 2019 as part of my husband's 50th birthday celebrations. The hotel was easy to find, had a very welcoming customer service team and we were delighted by the quality and cleanliness of the room. An added treat was the bottle of sparkling wine…
What a good location.. right on Leicester Square and only a 2 minute walk to soho, china town, and the tube at Piccadilly Circus. The rooms were a good size with nice bed and great shower. The only issue my wife had was with lumpy pillows. But apart from that a great 2 night…
fantastic location, great food, immaculate hotel, staff friendly and helpful, perfect location to get around London, mins walk from tubes buses etc, beds very comfortable, would stay here again, even though it is in the vibrant location, we had a very restful sleep
A one night trip to London to see a show - this was a great place to stay with nice and comfortable rooms. The location is excellent and convenient for many attractions and shopping. Definitely recommend!
"Try to get a room on 6 or 7 floor - it's noisy outside despite the glazing!"
"Go for the highest floor possible to avoid potential noise / light disruption"
"Worth the extra for a large room."
"Great location for the hotel but don't expect the staff to be helpful as concierges."
"The £10 breakfast is a true London “meal deal”"