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Citadines Trafalgar Square London

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#247 of 1,072 Hotels in London
Certificate of Excellence
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Citadines Trafalgar Square London
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1,755 Reviews from our TripAdvisor Community

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Showing 1,201: English reviews
new hampshire
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

Citadines is the perfect place to stay in London, right near Trafalgar Square, rooms and beds very comfortable with small kitchen included. We were also near a lot of good restaurants and theatres lots of great sites within walking distance. I would def go back again

Helpful?
Thank shanerdog62
Mackay, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We stayed at this place for three days after doing 22 day tour around British Isles and Ireland. The place is very central to all amenities - food places, little corner stores, banks, transport and general shopping. The unit was self contained which enable us to have some food in the unit. Close to Trafalgar Square and not to far... More 

Helpful?
Thank DEBRAJOHN89
Petaling Jaya, Wilayah Persekutuan, Malaysia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I recently stayed there with families for a week and I have posted the following comments in their review form for improvement. Overall, it is not a bad stay and match the monies paid for: - Improve the interior lighting system, - improve the cooling power of the refrigerator, - bigger lifts for travellers with family and kids, - improve... More 

Helpful?
Thank LauWengSan
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear LauWengSan, Thank you kindly for submitting your feedback comments and score. I have taken note of your comments, and I would like to reply to them. We are currently updating the lighting system to a brighter LED system. It is a slow process however we should have the apartments completed by the end of the year. The refrigerators can... More 

Hamilton, New Zealand
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We have stayed at this "aparthotel" on multiple occasions over the last 15 years and have always been happy with it. The location is ideal. It is incredibly close to both Embankment and Charing Cross stations and within easy walking distance of many West End theatres. It is one of few London hotels with air conditioning. It has always had... More 

Helpful?
Thank NZGavinD
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear Gavin, Thank you for choosing Citadines Trafalgar as your accommodation during your holiday in London. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. Kind regards, Anthony Bull Asst. Residence Manager More 

2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Stayed a week at the Citadines Trafalgar Square and totally loved it! Perfect location! You can walk to Big Ben and Westminster, The Eye, Piccadilly Circus, Regent Street, Buckingham Palace and of course Trafalgar square is at 3 minutes walk! Staff is adorable and extremely helpful. Rooms (I had a studio) are confortable and very well equipped as for the... More 

Helpful?
Thank Pascale R
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear Pascale, Thank you for your feedback which I was delighted to receive. I am so pleased to hear you had such an enjoyable stay with us and how much you liked one of our rooms. Our location is ideal for getting around in the city, but the best part of the hotel is the staff. Thank you for recognizing... More 

san francisco
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

You will be only a few minutes from Trafalgar Square! Buckingham Palace, Westminster and Parliament are only about 10-20 minute walk. This location is so convenient! The (apartment) hotel was exactly what I needed. It has a fully furnished kitchen (minus the cooking oil); therefore, my family saved a few pounds having breakfast every morning in the comfort of our... More 

Helpful?
Thank wangshiyi
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear Reviewer, Further to your recent stay at the Citadines Trafalgar, I am in receipt of your feedback which you very kindly took the time to complete online. It is immensely rewarding to read such a positive review and serves as a great motivator to the team here at the Hotel. We strive to provide our guests with memorable experiences... More 

Province of Buenos Aires, Argentina
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

The room was very small, I paid for a cleaning service I received during my stay but On the first day and not as I have requested. Location is very good, very near the big ben and the palace. Regent st is very very near.

Review collected in partnership with this hotel

Helpful?
Thank Fer B
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear Fer, Thank you for submitting your feedback score and comments. I am extremely embarrassed that your cleaning was not completed upon your request, and I would like to sincerely apologise for the inconvenience caused. I have had a stern word with the individuals involved and have discussed this with the relevant department heads. I would like to assure you... More 

Abu Dhabi, United Arab Emirates
Level Contributor
181 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the Citadines to attend a nearby conference. The hotel was arranged by the travel agent in Abu Dhabi, and I should have checked it in advance. The location was very convenient indeed, but the Citadines is not going to help you in making your trip to London memorable. I may be a bit unfair in giving it... More 

Helpful?
1 Thank Marcus V
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear Marcus, Thank you for your review and comments. At Citadines Apart’hotel guests can customise the services they wish to receive to suit their individual lifestyle and budget. Although some services are included in the room rate, guests can choose to enjoy additional services for an extra charge for example daily cleaning. We look forward in welcoming you back in... More 

Brisbane, Australia
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I've stayed here before - back in 2012 after it was renovated. My high opinion hasn't really changed but it's amazing how you can see aging of a hotel in only 4 years but only slightly. As usual, everything was great. My room this time was a different configuration so seemed smaller but in London you dont really spend much... More 

Helpful?
Thank Joannedrea
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear Joanne, Thank you for taking the time to share your experience on this platform. I have taken note of your comments about the towels, and I will be discussing this with my Executive Housekeeper for a solution. Thank you for making me aware. I am glad you have enjoyed your stay and we look forward welcoming you again. Kind... More 

Lexington, South Carolina
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at Citadines Trafalgar Square for our honeymoon. We were here for a 7 night stay. Our first impression of the hotel was great. It was easy to access from Heathrow, very clean lobby, comfortable couches, free water, coffee, and hot chocolate. Our room was ready slightly early and we were able to catch a nap... More 

Helpful?
Thank Andrew B
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear Andrew, Thank you for your fantastic comments and perfect score. I am delighted that you had a good stay during your honeymoon and found our location ideal, however the best part of the hotel is my staff, thank you for recognising their efforts. I hope I can welcome you again very soon. Kind regards, Anthony Bull Asst. Residence Manager More 

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Staying in Trafalgar Square / Embankment

Neighborhood Profile
Trafalgar Square / Embankment
With its iconic Nelson’s Column, majestic oversized lions and brightly-lit fountains, Trafalgar Square is not just considered the heart of this bustling London hub, but the very core of the city itself. Beyond this esteemed gathering place are more famous icons, as well as a disproportionate numbers of the city’s most popular cultural attractions including the National Gallery and many West End theaters. Along the way to these major sites are quiet lanes and antiquated pubs to discover, as well as riverside vistas to enjoy on the embankment. With a calendar full of celebratory events, any time of year is a fine time to visit.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated for 2012 and located just a few steps away from Nelson’s Column in Trafalgar Square, Citadines Prestige Trafalgar Square London is a short walk from the Houses of Parliament, Big Ben and Westminster Abbey. You are also close to Buckingham Palace, St James’s Park and the National Portrait Gallery which houses one of the greatest European art collections in the world. In this area, busy streets are lined with shops leading down to Covent Garden and Oxford Street. Nearby, St James' Park is a perfect place to take a break from the bustle of the city. The Apart'hotel offers you 187 air conditioned flats over 9 floors, including 126 studios for 1 or 2 people, 49 one-bedroom apartments that sleep up to 4 people and 12 two-bedroom duplex apartments for up to 6 people. In the studios, choose between a double or twin pullout sofa bed. In the one-bedroom apartments, there are twin pullout sofa beds in the lounge area and a double bed in the bedroom. In the two-bedroom apartments, there are double sofa beds in the lounge area, and double beds in the bedrooms.Each studio and apartment of the residence houses a bathroom with hairdryer, a fully-equipped kitchen area complete with cooking hobs, microwave, fridge and dishwasher, complimentary internet access, TV with satellite channels, a direct-line phone and safe deposit box. Ideal Location.Many of the major sites of London are on your doorstep, including the Houses of Parliament & Big Ben, Buckingham Palace and Westminster Abbey. Being very close to the River Thames, your apart’hotel offers easy access to the Southbank Centre and its wide selection of theatres, bars and restaurants as well as the London Eye observation wheel. Culture lovers will enjoy visiting the National Gallery which houses one of the greatest European art collections in the world. Citadines Prestige Trafalgar Square London is convenient for Charing Cross and Embankment Underground stations, providing easy connections to all parts of the capital. Immerse yourself in the lively atmosphere of Piccadilly Circus and take in a show in the heart of Theatreland and then head to one of the plentiful traditional English pubs to round off your evening before heading back to your Apart'hotel. ... more   less 

Additional Information about Citadines Trafalgar Square London

Address: 18 - 21 Northumberland Avenue, London WC2N 5EA, England
Location: United Kingdom > England > London > Trafalgar Square / Embankment
Price Range: $169 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Citadines Trafalgar Square London 4*
Number of rooms: 187
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Also Known As:
Citadines Trafalgar Square London Hotel London
Citadines Hotel London
Citadines Trafalgar Square London England
Hotel Style:
#9 Green Hotel in London
#187 Luxury Hotel in London
#212 Family Hotel in London
#227 Romantic Hotel in London
#260 Business Hotel in London
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