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Citadines Trafalgar Square London

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18/21 Northumberland Avenue, London WC2N 5EA England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (821)
Room & Suite (102)
Dining (35)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 11/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#372 of 1,170 hotels in London
Location
Cleanliness
Service
Value
GreenLeaders Gold level
All Citadines Apart’hotels provide a wide range of apartment choices with fully-equipped kitchens for a customised living experience and all the services and amenities you need to make you feel right at home in a different city.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Breakfast available
Taxi service
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
Wifi
Breakfast buffet
Non-smoking hotel
Self-serve laundry
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Room features
Housekeeping
Safe
Iron
Kitchenette
Kitchenware
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, French
2907Reviews115Q+A100Room tips
Traveler rating
  • 1,173
  • 1,188
  • 341
  • 126
  • 79
Time of year
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  • English
Popular mentions
Gary R wrote a review May 2021
Bedfordshire, United Kingdom27 contributions18 helpful votes
Great location between Trafalgar Square and the embankment. Nice room. Was a small studio apartment. Great to have a bath. Mixer tap shower worked well. Kitchenette a bonus especially the fridge. Plenty of hanging space in the two wardrobes. Would happily stay there again.
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Date of stay: May 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Ben Adams, General Manager at Citadines Trafalgar Square London
Responded 2 weeks ago
Hi 1966garygar, Thank you very much for taking the time to give us your feedback! I'm delighted to read you enjoyed your stay with us and that our location and accommodation suited your needs. We look forward to welcoming you back again soon!
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Footstepstours wrote a review Apr 2021
Northampton, United Kingdom208 contributions88 helpful votes
We stayed for one night in a self catering apartment at Citadines. Extremely clean, felt very covid safe. Staff were really helpful, welcoming and friendly. Coffee machine in the lobby is a great touch. The studio had everything you could think of. Excellent location .. 100mtrs from tube stop & River Thames. We would definitely stay again. 10/10
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Date of stay: April 2021Trip type: Traveled as a couple
2 Helpful votes
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Response from Ben Adams, General Manager at Citadines Trafalgar Square London
Responded Apr 28, 2021
Hi Footstepstours, Thank you for taking the time to give us your feedback. I'm delighted to read you enjoyed your stay with us! We look forward to welcoming you back again soon.
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Kayleigh B wrote a review Apr 2021
223 contributions70 helpful votes
+1
I’d like to thank the staff for the service we received whilst looking to book here, and subsequently deciding to stay. Everyone from customer services via email to the lady & gentleman who checked us in were all great. We booked this very last minute as we arrived and stayed the night at another apartment and it was so bad we needed to get out and stay somewhere else quickly! Then we found this place... we called ahead (at 7am) 10mins after booking and were told ‘bring your bags and leave them here while you go enjoy some shopping’ so we did... when we arrived the lady on front desk pointed me in the direction of the free tea & coffee machine as she could clearly tell myself and my young daughter were in a bad way after a night of virtually non existent sleep! We were given a room on the 6th floor as we requested it to be quiet - however, we were by the lift and the sleepless night I had last night due to this is the reason it’s lost 1 of the 5 ‘dots’ for the review. I appreciate noisy guests cannot be helped but it’s hard to leave 5 ‘dots’ when I’ve not slept properly since Sunday when I was at home! Next time I would make sure I requested a room as far away from the ‘refuse disposal room’ and lift as possible. (I know why didn’t I ask to move rooms right away but I’d already unpacked myself and my daughter twice at 2 different places and couldn’t face it again and I was optimistic it wouldn’t be a problem). That being said, the apartment was fantastic - nice big bed, super clean - worn in areas (paint peeling off cupboards and bathroom ceiling etc) but perfectly functional and comfortable. The real seller here is the location - super close to Trafalgar square, Piccadilly Circus, Houses of Parliament... literally a 10 minute walk to most places! Embankment and Charing Cross tube stations are afew minutes walk. Will defo stay again - just in a quiet dark corner away from the lady singing terribly )to what sounded like Whitney Houston) at 3am and the lift!
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Date of stay: April 2021Trip type: Traveled with family
1 Helpful vote
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Response from Ben Adams, General Manager at Citadines Trafalgar Square London
Responded Apr 28, 2021
Hi 682kayleighb, Thank you for taking the time to give us your feedback. Sorry about the noise, for sure we will allocate you a nice quiet room for next time! We look forward to welcoming you back again soon.
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Nirmala Sicka wrote a review Jan 2021
2 contributions2 helpful votes
When our usual hotel in London had to close during the pandemic, we needed to find somewhere that would be pet friendly as well as offer parking and be comfortable. We discovered this absolute gem of a hotel located near London's Trafalgar square, where the staff are super friendly and helpful. Being an "apartment/hotel", the rooms are well designed and conveniently fitted with a compact kitchenette, which is really helpful when all the restaurants and eating places around are closed. All cutlery, pots & pans as well as fridge, cooking hob and dishwasher were provided. There was a laundry room on the floor. In the lobby, there's a lovely relaxing "den" area, where guests can watch T.V. or read books from the hotel library, while enjoying a complimentary coffee or tea from their machine. Really relaxed atmosphere - great to sit and chill after a busy day out. Everyone at the hotel, guests as well as staff had a "happy vibe" despite us all being in the middle of a scary pandemic and we were especially touched at how sweet everyone was to our two little dogs, who were more than welcomed at the property. There were lovely parks just nearby to walk our dogs every day. We were able to park our car in the hotel garage, which is located in the street behind, but needs to be accessed by car elevator to go to the basement. Our car, a Jaguar S-type just about fitted in the lift and we were really grateful for this option to park our vehicle in the heart of the city. We felt very welcome at this new hotel and will definitely be back!
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Date of stay: December 2020
Location
Service
Sleep Quality
2 Helpful votes
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Response from Ben Adams, General Manager at Citadines Trafalgar Square London
Responded Apr 28, 2021
Hi SquareCircle1, Thank you very much for your feedback. We were delighted to have you staying with us and yes we loved your dogs. We look forward to welcoming you back again soon!
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fakolade wrote a review Dec 2020
Liverpool, United Kingdom1 contribution2 helpful votes
My experience at the hotel was above my expectations, I was pleasantly surprised with the service provided. The staff were very agreeable and helpful. All enquiries were handled with excellent professionalism.
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
2 Helpful votes
Helpful
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Response from Ben Adams, General Manager at Citadines Trafalgar Square London
Responded Apr 28, 2021
Hi fakolade, I'm delighted to read you enjoyed your stay with us! We look forward to welcoming you back again soon.
Read more
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PRICE RANGE
$193 - $401 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
citadines trafalgar square london hotel london, citadines hotel london
LOCATION
United KingdomEnglandLondonTrafalgar Square / Embankment
NUMBER OF ROOMS
187
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Frequently Asked Questions about Citadines Trafalgar Square London
Which popular attractions are close to Citadines Trafalgar Square London?
Nearby attractions include National Gallery (0.2 miles), St. James's Park (0.3 miles), and Withlocals (0.1 miles).
What are some of the property amenities at Citadines Trafalgar Square London?
Some of the more popular amenities offered include free wifi, breakfast buffet, and dry cleaning.
What food & drink options are available at Citadines Trafalgar Square London?
Guests can enjoy breakfast during their stay.
What are some restaurants close to Citadines Trafalgar Square London?
Conveniently located restaurants include Leicester Square Kitchen, Tea By The Taw, and The Oystermen Seafood Bar & Kitchen.
Are any cleaning services offered at Citadines Trafalgar Square London?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Citadines Trafalgar Square London?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Citadines Trafalgar Square London?
Many travelers enjoy visiting Churchill War Rooms (0.4 miles), Tower of London (2.1 miles), and Houses of Parliament (0.5 miles).
Is Citadines Trafalgar Square London accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.