...The location was fabulous, right next door to Warren Street tube station and a short walk away from Covent Garden, Oxford Street and Leicester Square...

Pro - good location if traveling by train from kings cross/ st pancreas or seeing a show...

...Location is great, with an adjacent McDonalds and Lidl to get anything quick.Cross the road, you have tube station and 5 mins walk you get Euston Station...

...Great location 25 mins walk to The West End...

...I would love to stay at your hotel again, as the location is perfect being close to MacMillan centre at UCLH, but I am currently looking to book alternative hotels such as Hilton instead ...

I highly recommend this hotel, it is a great location next to the Warren Street tube station...

...The location is central, a good place to start exploring the city by walking...

...Super convenient location next to Warren Street station with multiple lines within a very short walking distance...

I was a regular visitor to this hotel due to its location being perfect for my work... Add this to the general state of the rooms (poorly maintained and getting very grubby in places), the location benefit become unimportant...

...Perfect location, there is an underground stop at around 100meters away, and we were only one stop away from Oxford Street...

Great hotel based in a central location, with Warren Street tube and a short walk to Euston station...

...We only stayed for one night, but it the location was pretty good for the price...

...Excellent location, rooms a little dated but fine for what we required There was one issue that spoilt the stay, the air conditioning in the room was constantly blowing cold air into the room, whatever temperature I set it at the air blew cold...

The hotel was in a great location but the room was very small .The bed was rather hard and there was a constant dripping of water from the toilet all night long which was really annoying .Breakfast was good with a very wide selection of items .Altho this was reasonably priced I'm not sure if I would stay again...

...The hotel is in an excellent location - across the street from the Warren Street tube stop on the Northern and Victoria lines... I suspect that this hotel gets most of its business because of the location...

We booked this hotel due to its location, as we wanted to be close to Euston station...

Located at a convenient location to SoHo and other attractions, everything from watching plays, museums, famous shopping belt and many eateries to choose from...

Location wise this hotel is certainly in a prime location, just steps away from key tube stations and being in a prime location... TV was a good size, the fridge was empty but the air conditioning worked adequately for the room and despite the busy location there was little noise from outside... Overall it’s a nice hotel, regularly one of the most expensive in the area but worth considering if you need the prime location...

...The location is great - close to tube stations and restaurants, and walking distance to Oxford street and beyond...

...Location was perfect Soho Oxford and the major theatres were all close by!...

...Comfortable, interesting and well maintained surroundings. Interesting items displayed on walls throughout the building...

...There was one small window, and stark overhead lighting with no other lamps in the room which added to the joyless feel...

...All in all, a great stay & I look forward to staying again next August after attending a concert at Wembley!...

...Water stained pictures, gaps in my door to the corridor really pretty horrendous but because it’s Wimbledon, no chance of moving rooms...

...Marble desks, luxurious furniture, enormous chandeliers and contemporary art in all directions plus efficient and quiet air conditioning so at least for the 5 mins you spend when you check in and check out you feel like you are getting something for your money...

...My favourite part was the stairway with old wooden stairs and partial stained-glass windows...

...There was a lovely atmosphere with a luxurious feel for a central London hotel; the bath and bathroom were modern...

If you’re looking for a reasonable priced, decorative, convenient hotel, this is it...

...Bar area very nice and rooms clean and large . Small fridge in room and Nespresso machine ...

...When I checked in, I was upgraded to a very spacious room, given fruit and chocolates as a welcome...

...Disappointed with the bar/restaurant which again lacked ambiance and offered a very limited menu...

...From rose petals and balloons on the bed to a card and slice of birthday cake appearing in the room, they really did go the extra mile...

...The furnishings in the room were drab, outdated and the carpet was worn...

...They also left us a birthday cake in the room because we'd said on our booking that it was for a birthday...

...The side table and the desk were pretty bangs up and not well maintained...

...Decor might have been "tired" but I needed a quiet time so that was fine...

...Room spacious , quiet and peaceful...

Honestly, it's like my Grandma updated the decor in a travel lodge...

...Superior room is large with massive comfortable bed & plows...

...A couple of small lifts serves the accommodation floors which although lengthy are clean and have nice decor... There were a couple of arm chairs and table making the space a little more comfortable...

...Our initial room was not clean, a lot of dust and some glass / cup rings. However, reception quickly allocated another room which was much better although bathroom tap constantly dripped (not so you could hear though)...

...Add this to the general state of the rooms (poorly maintained and getting very grubby in places), the location benefit become unimportant. During my most recent stay, the room quality reached a new low... I wanted to write this review to set expectations for those considering booking...

...The A/C (heating ) in the room was not working and front desk staff were informed twice but was not fixed. The room was cold especially with the windows not being fully air tight...

...I stayed in a premier room and expected it to be good. What I got was a room on the first level of the hotel, which meant you could hear (and feel the shake) of the trains from the London underground directly below... Room had 3 steps between the main bedroom and the bathroom, not very good... Room layout is really bad, I will not stay in room 110 (or any closed by again)...

...Excellent location, rooms a little dated but fine for what we required There was one issue that spoilt the stay, the air conditioning in the room was constantly blowing cold air into the room, whatever temperature I set it at the air blew cold. This meant the room was freezing and disrupted our nights sleep...

...We heard no street noise where our room was, but did occasionally hear other guests coming and going from their rooms... The room was a good temperature and there are controls available to adjust this to your liking... The bed was comfortable and the room spacious...

I can not really say I stayed at this hotel because it had mice or rats running up and down inside the walls of room 143... If you like the sound of mice or rats running up and down behind the walls then stay at the Edwardian Grafton on Tottenham Court Road and ask for room 143!...

...Rooms were clean, beds comfortable... Check in was easy and quick, and we were able to get into the room early which was handy... The first room we were given had a bad smell and a whirring noise from the plumbing - reception were very happy to change it for us... They also left us a birthday cake in the room because we'd said on our booking that it was for a birthday... No complaints at all really, apart from the fact that almost £300 per room per night is a lot for an ordinary hotel...

...The only negative comment is that the temperature in the room was very hot at times, which made it impossible to sleep, even though the bed and bedding was comfortable...

Check in was fine, room allocated and went to the room... Reported to reception- said someone would come up as even with the heating on near full- the room was cold... Prertty disappointing and unacceptable for the price paid...

...Stayed in a standard twin room for two nights. The room was worn but clean and spacious for London standards and the location is good for transport and walking in central London... But the 1st floor room was cold, a lot of noise from the underground below, heating/airconditioning noisy as well... The room needs refurbishing plus a new carpet and better sound isolation...

...Arriving at my room, the baby cot wasn't there of course..... The room was also full of problems, the shower door was broken, the room light was blinking and some infiltration on the ceiling as shown in the photos...

...We booked a family room and we were given a premium room (20 sq meter) instead of a family room (30 sq meter- size of rooms were taken from their website)... We are being advised to cancel our reservations instead of helping us to resolve the problems as I paid $739.81 a night for a family room and we were given a smaller room... It was New Year's Eve and there are not much available other hotels at the time... I made two reservations, one night December 31-January 1 and January 1- January 4... I am glad I did that as I was able to cancel my second reservation without penalty... I will avoid this hotel and stay elsewhere...

...Reception charged a "checkin fee" even though the room had been paid in full... Data was collected at checkin and was told this was only in case I left something in the room, but have been contacted about multiple other things since...

...This was not reflected in the room that was given to me though. The room lacked power supplies next to the bed headboard to charge phone and other devices, was dirty and not sound proof - making it very noisy from the street...

...As a female solo traveller I was quite concerned when I witnessed a male staff receptionist going into the room next to mine at regular occasions to see a female guest. Initially I thought nothing of it until I saw the same receptionist time and time again entering the same room... Cleaning staff were nice and efficient but room was relatively small...

...Dreadful for the returning 3 day stay after the cruise . Room not ready so asked them to store luggage which they lost... Returned at 4 pm- room not ready... Returned again and were put in a ridiculously small room you simply couldn’t move in without tripping over the bed or something else including each other... Staff were indifferent when we showed them we had reserved deluxe room... Very confused manager finally discovered a room with two single beds which we accepted...

I'd booked a different hotel in the group but we were bumped here when it was block booked. I'd requested a twin room on 3 occasions but initially we were allocated a double room - this was remedied after complaining... The room was a decent size, the beds comfy and the shower good...

...This is definitely a 4 star hotel, great staff and modern facilities throughout. Hotel management even gave us free up grade to larger room 4th floor at back of hotel and it was so quiet plus a surprise gift of wine and cake for our anniversary...

...My standard room was overlooking one of the side streets off Tottenham Court Road and was a decent size. The room was on varying levels meaning steps down into the bedroom area, and a climb into the bathroom, which during the day made it feel more like a smart apartment, but at night made navigating around a little difficult given there were no dim or night lights... The bedroom area itself was spacious enough with a large desk and areas to keep luggage... The worse aspect of the room ended up being the lighting, which although had switches next to the bed was nothing more the bright on or off, which with the steps at night wasn’t the most relaxing... Overall the room was nice and comfortable...

...Disappointing stay, when you pay the prices of the Raddison expected a little more. Room very small even though paid extra for a premium room, nothing like pictures, when i rang reception and questioned the room i was laughed at...

I booked via a day use site for a stay from 10am to 6pm after the friend I'd hoped to spend the day with came down with COVID... And the day use rate represented real value, about half the rack rate, which is far from the case with all that site's partners...

...Upon entering the hotel, you are greeted by an overpowering smell of cheap perfume or air freshener which also seemed to linger in the rooms... I was presented with the card machine and the (extortionate) price that I was told needed paying... As it was already quite late, I had no way of contacting my company and was forced to use my personal credit card which I agreed to have a 'holding fee' of £1,50 charged until the payment could be confirmed by my company... Unfortunately, although the virtual card was confirmed, I now have a pending transaction on my personal card for one night's stay AND the holding fee, which is strange, as to book anything on the card, I would have needed to enter my pin etc, which I certainly didn't... While sounds from guests and traffic are outside of Radisson's control, I still feel at the price they are charging per night, there should be at least a little more care taken to ensure appropriate sound proofing is in place... I would not recommend staying at this hotel unless it's the last possible option and you are prepared for a bad experience...

So where do I start, £317.50 for a single bed and deafened by the noise of Tottenham Court Road... Then went down to the lobster bar for a pint, probably the flattest pint of lager I have ever had, sent it back and told the rest of the barrel is like that?... Breakfast only from 7.00 and remarkably food wise below average for a £10 cafe, not a £317.50 a night hotel... Finally as I was checking out, I was told the bill was £317.50, and I had to pay it slightly confused, in case work had made a mistake I paid it... Get into work, guess what they paid it, a few hours on the phone for my colleague discovering various degrees of more incompetence, 5-10 days for a refund...

...Every aspect of the stay felt like a budget hotel, and it absolutely was not worth the money I paid...

...Difficult to say if value for money when you pay with Swedish money these days. For us it was absolutely not worth the money, but I guess all hotels and restaurants abroad are expensive for us Swedes right now...

...Only downside is the food, breakfast cost £25 too high if you only want a slice ot toast before heading out, no option of having this. Room service the same as the expensive Steak and Lobster restaurant attached, MacDonalds was doing well next door!...

Sorry but location is one thing but doesn't justify the price tag here... It may be an old establishment but, unless I missed them, only 2 small lifts close to the lobby and room that needed a refresh for £270/night without breakfast...

...Charging points are other side of the room and the hall light stays on all night keeping you awake...

...It is well situated, the rooms are comfortable and quiet, the breakfast is exceptional... I was treated very well as a premium member of Radisson's rewards program... That said, my stay was less than ideal, specifically based on unexpected charges when I was departing... I had booked a points based reservation, but even before I arrived, I noticed that my reservation details indicated that I would face room charges in addition to the points... And on the day of my departure, I was told again, I would be charged... The hotel repeatedly apologized for the "confusion," then proceeded to charge me anyway...

...Breakfast was ridiculously expensive at £25 each for the walk in option and we didn't pre book as we had no idea what time we would return the night before. We were there for an event at the O2 and, whilst you can see it from the hotel, the cab fare was still £25, I know not the fault of the hotel but choice of hotel for its proximity to the o2 was wrong...

...I checked out after 2 hours and asked for a refund, but was told they will have to look into this and get back to me... If you like the sound of mice or rats running up and down behind the walls then stay at the Edwardian Grafton on Tottenham Court Road and ask for room 143!...

...What we didn’t enjoy was dinner inside the hotel at a restaurant called “sea and turf” I think? We prepaid for the New Years Eve package which was about $180... We had two additional drinks, a ten dollar meal upgrade and when all the discretionary service charge and various other taxes and fees, we had to pay an additional $100!... The food was ok but this was a big surprise and disappointment…So eat somewhere else...

While staying at Radisson blue edward from 26th to 28th I got charged at the hotel for telephone charges which i use to call toll free number to delta to figure out my cancel flight replacement for total of 130 pounds, crazy exorbitant amount for 17min phone call at 95 pounds. There is no warning or indications of how unreasonable this phone charges are anywhere in the hotel...

The whole experience for us was extremely disappointing and after using Radisson hotels before we unfortunately will not be returning...

...We booked a family room and we were given a premium room (20 sq meter) instead of a family room (30 sq meter- size of rooms were taken from their website)... We are being advised to cancel our reservations instead of helping us to resolve the problems as I paid $739.81 a night for a family room and we were given a smaller room... I will avoid this hotel and stay elsewhere...

...However, consider the price of the rooms, it is disappointing that breakfast is not included. We were going to add breakfast, until we found out it would cost a further £100 for four breakfasts...

Unfortunately, we didn't have a good time in the Radisson Blu Edwardian Grafton Hotel, London. The brand positions itself in a mid-high class, but it is miles away, at least in this branch... A hotel that charges £390 a day needs to have a minimum consideration for their guests... The hotel is definitely not kids friendly... So I had to go to the lobby and wait in a long queue with other guests arriving while was already way past bedtime for my 5-month-old baby...

...Mirrors and sockets in the wrong location Sofa in room saw better days and room booked not worth the money overpriced...

...Reception charged a "checkin fee" even though the room had been paid in full. Was told this money would be refunded but a week on, still waiting on this...

...Clean, comfortable, with not-too-cold AC plus coffee/tea equipment...

...We went off (on a boiling hot day) and I received a text to say Room 106 was cleaned and ready for us... The room wasn’t great, extremely noisy, but it was clean and by then, we were just desperate for a shower and sleep...

...Easy to get to, room was a good size, clean and the bed was very comfortable. Bathroom was a little small and had a shower over the bath, I prefer a walk in shower, but it was clean and had nice toiletries...

Beautiful hotel, immaculately clean - great mixture of the old and new... The beautiful vegan toiletries saved me packing my own...

Property is clean and well maintained. Bathroom was very clean and with all accessories very handy and in good condition...

...The rooms were impeccably clean, and the staff, especially Naomi, provided outstanding assistance, going the extra mile to find an alternate room and help with my luggage...

...The room was cleaned and made up daily; even during a long weekend. The overall appearance of the hotel was clean, tidy and maintained regularly...

...The rooms were clean and cozy and I loved all the white marble in the bathroom. I also really appreciated the fruit plate that the housekeeper left...

...The staff were amazing allowing us to check in early on our arrival and were more than happy to safely store our bags for the day when we checked out. It's literally situated as you come out of Warren Street tube station and has a cheeky McDonald's next to it 😁 Rooms were spacious and spotlessly clean and the bed was soooooo comfortable 👍...

...There was a lovely atmosphere with a luxurious feel for a central London hotel; the bath and bathroom were modern...

...Extreme Cleanliness throughout the hotel in very pleasant surroundings...

...Excellent bedding and phenomenal housekeeping. What I like about this hotel is the housekeeping really pays attention to cleanliness and detail...

Excellent hotel, everything was very clean and comfy. They let me check in at 9am and even upgraded my room so it was truly a great stay...

...Rooms were clean, beds comfortable...

...Rooms are small but perfectly acceptable, bathrooms tiny but fresh and clean, good quality towels and bed linen...

...The room was worn but clean and spacious for London standards and the location is good for transport and walking in central London... Shower had plenty of warm water with good pressure...

...Very clean with lovely smell around the hotel...

...The rooms are clean and the beds are comfortable...

...Clean room and nice bathroom and toiletries...

...A couple of small lifts serves the accommodation floors which although lengthy are clean and have nice decor... The whole area was spotlessly clean and with the white marble tiles had a high end feel... Towels were plentiful and good quality and having a bath is always a delight even without a separate shower area... I also found out that housekeeping visits very late in the day which might be worth bearing in mind for some people...

...Noise between towel rail and AC unit would keep the soundest of sleepers awake!...

...I had a heavy bag so did not appreciate the couple of stairs on the way to the modern part of the hotel, and the bathroom fan made an irritating noise, but aside from those it was excellent...

...The rooms were equally small, the temperature was not correctly regulated so it was either too hot or too cold, and walls were paper thin, so much so that I was woken up several times by noise from outside the hotel and the room, and on the first night, I was gifted the experience of being awoken by the sounds of the couple in the room next to me enjoying themselves (to add, they weren't being particularly loud, it was very light moaning that should not have been audible in normal circumstances)...

...Hotel is generally very noisy, there was a very annoying high pitched noise in our room...

Noise from busy road is annoying...

So where do I start, £317.50 for a single bed and deafened by the noise of Tottenham Court Road...

...Air-con didn't work although it made plenty of noise...

...The rooms were noisy which constant noise coming from the hallway/corridor...

...I would not recommend this hotel and they should invest in better windows to keep the noise and smell out...

...Edgar was extremely helpful and acknowledged I’d stayed previously and upgraded the room which was great except for the road noise...

...I had to turn off the towel rail to stop the noise...

...We heard no street noise where our room was, but did occasionally hear other guests coming and going from their rooms...

...The first room we were given had a bad smell and a whirring noise from the plumbing - reception were very happy to change it for us...

...The staff was nice and helpful with everything There was some noise from the street, but because it was winter and the chunks were closed, it didn't bother...

...But the 1st floor room was cold, a lot of noise from the underground below, heating/airconditioning noisy as well. Early in the morning there was more noise from the waste collecting truck at seven...

...Our rooms overlooked the back of the hotel, and we could hear noise from the ‘yard’...

...The one drawback is the noise from Tottenham Court Road...

...TV was a good size, the fridge was empty but the air conditioning worked adequately for the room and despite the busy location there was little noise from outside...

...Walls thin, so a lot of noise, and a/c old and loud...

Front desk staff were helpful and professional... However, reception quickly allocated another room which was much better although bathroom tap constantly dripped (not so you could hear though)...

...The online check-in process did not work very well, but we were able to check-in at reception and get into our room by 1pm, which was very useful as we were going to see a matinee performance of a West End show. The room was very comfortable and clean with a king size bed... Breakfast buffet was OK. Staff were friendly, helpful and efficinet...

...My wife and I came to London for our anniversary, and we let the hotel know. When we arrived we received a bottle of champagne and a piece of cake that said happy anniversary... The front desk night, Manager William was absolutely amazing, and receiving us in helping us with all types of questions about London... The staff helped us with reservations to restaurants around the city, and also helped us with suggestions of excellent places to dine... I travel a lot and this place has by far given us the best service ever... Also the is a Starbucks in cause you need some coffee to start your day...

...The room was a good temperature and there are controls available to adjust this to your liking... The restaurant (despite having tables available to book until 11pm on Open Table) advised us that last orders to the kitchen could be no later than 10:15pm... We used the hotel app to order room service but found after a long wait that this had not gone through to the kitchen... Upon check out we explained our frustration at having to chase our order and our room service bill was significantly adjusted to reflect this and we were happy that the hotel had dealt with this without any fuss... We would stay here again and recommend the hotel to others, but would suggest calling room service from the room phone rather than using the app just in case if you wanted to eat in your room...

...Rooms were clean, beds comfortable. Reception staff were helpful and friendly... Check in was easy and quick, and we were able to get into the room early which was handy... The first room we were given had a bad smell and a whirring noise from the plumbing - reception were very happy to change it for us... They also left us a birthday cake in the room because we'd said on our booking that it was for a birthday...

...A “maintenance” person came to the room and tried to fix it but honestly had no idea... We were eventually upgraded to a nicer room (room 103) which was a split level bigger room with a separate shower which was nice... We prepaid for the New Years Eve package which was about $180... We had two additional drinks, a ten dollar meal upgrade and when all the discretionary service charge and various other taxes and fees, we had to pay an additional $100!...

While staying at Radisson blue edward from 26th to 28th I got charged at the hotel for telephone charges which i use to call toll free number to delta to figure out my cancel flight replacement for total of 130 pounds, crazy exorbitant amount for 17min phone call at 95 pounds...

...We had the pleasure of holding our Christmas party at the Radisson Blu during December. I was supported by Elena Nemteanu who did an amazing job at helping organising the event, helping me with ideas and being super-efficient with all my questions... Elena was extremely helpful with lots of dietary requirements and answer all the thousands question I had in a friendly and welcoming manner... The food/drinks were amazing along with the service from Elena and her team members Fernando and Aneesh... Outstanding service with great food and amazing service... Thank you so much and look forward to returning next year...

We stayed at this hotel for my daughter's 18th birthday trip to London. On arrival they wished her a happy birthday and she had a little cake in our room... And just a short hop on underground to anywhere you want!... It was only 5 mins in taxi from London Kings across station and St Pancras just opposite that so great for links to Gatwick and to the trains to the North... We paid £10.60 in a black cab on the way to hotel and £8 in an Uber on the way back...

Stayed in a standard twin room for two nights... Early in the morning there was more noise from the waste collecting truck at seven... The bathroom sink was blocked at arrival but was taken care of swiftly after contacting the maintenance and there was a slight sewer smell in the bathroom occasionally... Wifi was good, a lot of power outlets at the desk but not beside the bed... Shower had plenty of warm water with good pressure... At reception there was a long queue at checkout time, so plan ahead if you are in a hurry to catch a train or a plane...

So easy to get to from tube - next door ... Clean room and nice bathroom and toiletries... Breakfast was delicious and front desk kept our bags after checkout but what really stood out is in the evening Bryce at reception really was so helpful it was memorable - thanks he helped arrange a taxi and came out when felt we were waiting too long and hailed another!...

...We booked a family room and we were given a premium room (20 sq meter) instead of a family room (30 sq meter- size of rooms were taken from their website)... My wife said "yes, let's measure it" and Nicolas (Guest relations in the front desk) eventually said " Madam, if you are not happy, you can call your reservations and cancel it for free!"... I am glad I did that as I was able to cancel my second reservation without penalty...

...A hotel that charges £390 a day needs to have a minimum consideration for their guests... I made my booking directly with them online using their app and left instructions that I would need a baby cot... I also gave them a call a week before travelling to make sure that would be arranged... Tried to call reception many times and no one was answering... So I had to go to the lobby and wait in a long queue with other guests arriving while was already way past bedtime for my 5-month-old baby..... The staff at the front desk were a bit inexperienced and some a broken English... I also had to "check in" twice as they couldn't charge me the full stay upfront...

...Room not ready so asked them to store luggage which they lost... Staff were indifferent when we showed them we had reserved deluxe room... I’m in the service industry at home ... Needs a new manager to properly train the staff to actually care instead of just saying words they hope will placate their customers...

...The staff in the restaurant and bar are very attentive and helpful. The hotelbar closes at 11pm At the reception the service is rather uninterested...

...Initially I thought nothing of it until I saw the same receptionist time and time again entering the same room. These meet ups would roughly last an hour or more as I could hear the door open or close next to me... I never caught the receptionist’s name however he was a white male, brown hair, average height (≈5”7) and before I left I noticed he had a Welsh badge on his uniform... Cleaning staff were nice and efficient but room was relatively small...

I'd booked a different hotel in the group but we were bumped here when it was block booked. I'd requested a twin room on 3 occasions but initially we were allocated a double room - this was remedied after complaining... The room was a decent size, the beds comfy and the shower good... The breakfast was excellent - it was good value as it was complementary, but £22/person is a lot otherwise!...

...This is definitely a 4 star hotel, great staff and modern facilities throughout. Hotel management even gave us free up grade to larger room 4th floor at back of hotel and it was so quiet plus a surprise gift of wine and cake for our anniversary...

...Staff are welcoming and friendly and the process wasn’t too excessive. A couple of small lifts serves the accommodation floors which although lengthy are clean and have nice decor... Towels were plentiful and good quality and having a bath is always a delight even without a separate shower area... Checking out around 8am was slower than you’d hope since there was large groups both arriving and leaving... There didn’t seem to be an expedited drop off for keys which was a shame but at least it was, again, a friendly engagement with the staff...

...The reception area is impressive with friendly staff. The room was fairly small but sufficient and the bathroom was very small but fine, with nice toiletries... Breakfast was great with a really good choice of items including sourdough, smashed avocado, pastries, hot food (some to order too) and nice juices... The waiting staff were really friendly too...

...Some staff come across as disinterested and often give the impression your requests are too much trouble...

Let me say, first and foremost, that the Grafton is a great hotel. It is well situated, the rooms are comfortable and quiet, the breakfast is exceptional... The buffet consists of an extraordinary array of breakfast foods, and one can order from the menu for individually made items like French Toast... I was treated very well as a premium member of Radisson's rewards program... When I checked in, I was upgraded to a very spacious room, given fruit and chocolates as a welcome... I called Radisson rewards before my arrival, I wrote to the front desk, I talked to a manager upon check-in...

Front desk staff were helpful and professional... However, reception quickly allocated another room which was much better although bathroom tap constantly dripped (not so you could hear though)... Excellent location and a perfect base...

...The A/C (heating ) in the room was not working and front desk staff were informed twice but was not fixed...

...The boat groom and shower was inaccessible if you carry more than a slim build and for someone 6ft + was uncomfortable...

...It is conveniently located across the street from the Warren Street Underground station, and there are several options nearby for budget dining. There are 3 little grocery stores within a block of the hotel, and a nearby Honest Burger restaurant which serves gluten free options and other options for people with food sensitivities...

Hotel is OK, it's clean and presentable... Breakfast was ridiculously expensive at £25 each for the walk in option and we didn't pre book as we had no idea what time we would return the night before...

...When we arrived we received a bottle of champagne and a piece of cake that said happy anniversary... The staff helped us with reservations to restaurants around the city, and also helped us with suggestions of excellent places to dine... It’s super convenient to get to anywhere in London for the hotel l, cause there’s a tube station right next door... Also the is a Starbucks in cause you need some coffee to start your day...

We stayed here recently as we wanted somewhere in the city so that we could explore but also that was easy to get to Wembley from for a show we had tickets for at the Ovo arena... The room was a good temperature and there are controls available to adjust this to your liking... The bed was comfortable and the room spacious... The bathroom was adequate with a good deep bath, although the shower pressure could have been better... We used the hotel app to order room service but found after a long wait that this had not gone through to the kitchen... We would stay here again and recommend the hotel to others, but would suggest calling room service from the room phone rather than using the app just in case if you wanted to eat in your room...

...Good older hotel with larger rooms close to the underground (subway) and several stores. About a 15 minute walk to Oxford Street... We were eventually upgraded to a nicer room (room 103) which was a split level bigger room with a separate shower which was nice... The upgraded room is much quieter too... We prepaid for the New Years Eve package which was about $180... We had two additional drinks, a ten dollar meal upgrade and when all the discretionary service charge and various other taxes and fees, we had to pay an additional $100!...

We stayed at this hotel for my daughter's 18th birthday trip to London. On arrival they wished her a happy birthday and she had a little cake in our room... There was an underground station a few steps away which meant you could access anywhere in London easily, but we decided to walk to Covent Garden the first night... It was literally a straight walk from the hotel..come out the doors, turn right and just keep walking and you pass Oxford street for the shopping, Leicester square for the theatres and entertainment, and then Covent Garden... And just a short hop on underground to anywhere you want!... It was only 5 mins in taxi from London Kings across station and St Pancras just opposite that so great for links to Gatwick and to the trains to the North...

So easy to get to from tube - next door ... Clean room and nice bathroom and toiletries... Breakfast was delicious and front desk kept our bags after checkout but what really stood out is in the evening Bryce at reception really was so helpful it was memorable - thanks he helped arrange a taxi and came out when felt we were waiting too long and hailed another!...

...We booked a family room and we were given a premium room (20 sq meter) instead of a family room (30 sq meter- size of rooms were taken from their website)...

...A hotel that charges £390 a day needs to have a minimum consideration for their guests... I made my booking directly with them online using their app and left instructions that I would need a baby cot... I also gave them a call a week before travelling to make sure that would be arranged...

Located at a convenient location to SoHo and other attractions, everything from watching plays, museums, famous shopping belt and many eateries to choose from. Regent’s Park and Primrose Hill offers greenery to getaway...

Fabulous hotel with great facilities and wonderful staff. It had all the facilities needed for a great overnight stay whether for business or pleasure... The breakfast was delicious with a good hot and cold buffet selection as well as à la carte options...

...I'd requested a twin room on 3 occasions but initially we were allocated a double room - this was remedied after complaining. The room was a decent size, the beds comfy and the shower good...

...The hotel is next to Warren St tube easy access into West End and close to Euston Station. This is definitely a 4 star hotel, great staff and modern facilities throughout... Hotel management even gave us free up grade to larger room 4th floor at back of hotel and it was so quiet plus a surprise gift of wine and cake for our anniversary...

...Staff are welcoming and friendly and the process wasn’t too excessive. A couple of small lifts serves the accommodation floors which although lengthy are clean and have nice decor... The bedroom area itself was spacious enough with a large desk and areas to keep luggage... There were a couple of arm chairs and table making the space a little more comfortable... TV was a good size, the fridge was empty but the air conditioning worked adequately for the room and despite the busy location there was little noise from outside... The bathroom was equally spacious and it was nice for there to be plenty of storage within the shower area itself, with useful shelves and multiple toiletry dispensers... The whole area was spotlessly clean and with the white marble tiles had a high end feel... Towels were plentiful and good quality and having a bath is always a delight even without a separate shower area... Overall the room was nice and comfortable... It was a shame to find the glasses and mugs still coming wrapped in plastic but at least he drink facilities were good, but there is also a nice bar on the ground floor...

...The reception area is impressive with friendly staff. The room was fairly small but sufficient and the bathroom was very small but fine, with nice toiletries... The location is great - close to tube stations and restaurants, and walking distance to Oxford street and beyond... Breakfast was great with a really good choice of items including sourdough, smashed avocado, pastries, hot food (some to order too) and nice juices... The waiting staff were really friendly too...