I stayed here in early March 2020. This hotel was clearly in the process of being renovated which is not a problem. What is a problem is that I was given a room that wasn't finished. The only furniture in the room was the bed - nothing else! I had to keep my clothes on the floor, there were no blinds or curtains, window sills were covered in dust from sanding, bits of skirting board were unfinished... I'm sure once it is done it might be nice but I don't appreciate staying in a building site. I was also on the top floor of the hotel with no lift, so there was an 80 stair climb whenever I wanted to go in and out. Reception was hardly ever open, and when it was it seemed to be used as a social club for the receptionists and their many friends. I actually checked out a day early, and when I say checked out I mean stuck the key to the reception door with a bit of sticky tape as there was no-one around to give it to. I wouldn't stay again.…
Worst place we have ever stayed. Do not stay here. Our room smelt of sewers, dirty and floors were dusty. Curtains and cushions on bed were stained, no lamp, only half a toilet roll in the bathroom. Bathroom stank, dripping water from mould patches in ceiling. Filthy shower curtain. I am certain no one should be staying in that hotel for health and safety reasons. It is falling apart. How has it not been closed down?
Unfortunately we did not enjoy our stay at this hotel. Firstly, there is hardly anyone ever present at the reception during operating hours. Additionally, the hotel looked run-down and our room was unfortunately very dusty and the blankets had stains on them. The room we received looked nothing like what we had booked online and it didn't feel safe to stay in. All of this sadly made our stay uncomfortable and disappointing.
I wish I could have chosen zero. I have stayed in cleaner, better looked after and tidier budget hotels in third world countries . We left immediately leaving the key in the room. Dusty, hairs and ‘brown’ marks on the bedsheets. Drink splash marks on the sides... loose cables and tv not working... Fortunately hotels.com were amazing and we’ve got a refund on its way.
I tried several times during two days to call them to let them know of a change of plan. No answers ever. No reply to my emails. I contacted booking.com who tried to contact them, no reply. I contacted OYO who tried as well. No answer. I finally decided not to go, they seem to have no phone. Shame on them