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Amsterdam Hotel

Traveler (292)
360
Panoramas (5)
Room & Suite (268)

About

#698 of 1,118 hotels in London
Location
Cleanliness
Service
Value
See why so many travelers make Amsterdam Hotel their hotel of choice when visiting London. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you. Given the close proximity of popular landmarks, such as Harrods (1.4 mi) and Buckingham Palace (2.3 mi), guests of Amsterdam Hotel can easily experience some of London's most well known attractions. Free wifi is offered to guests, and rooms at Amsterdam Hotel offer a flat screen TV and a desk. During your stay, take advantage of some of the amenities offered, including a 24 hour front desk, baggage storage, and newspaper. Guests of Amsterdam Hotel are also welcome to enjoy free breakfast, located on site. While visiting London, you may want to try some burritos at one of the nearby restaurants, such as Mildreds, Whole Foods Market, or Wulf & Lamb. If you’re looking for something to do, Natural History Museum (0.8 mi), V&A - Victoria and Albert Museum (1.0 mi), and Science Museum (0.8 mi) are a nice way to spend some time, and they are all within walking distance of Amsterdam Hotel. At Amsterdam Hotel, your comfort and satisfaction come first, and they look forward to welcoming you to London.
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Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Non-smoking hotel
Public Wifi
Room features
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood

Location

Full view
100Great for walkers
Grade: 100 out of 100
81Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
736Reviews
8Q+A
69Room tips
Traveler rating
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Popular mentions
Booked to stay here for a night and arrived to see the scaffolding and stairs covered in plastic. Fair enough, I understand that renovations happen and I'm fine with that, however I wasn't prepared for the rest of it; I was put in room 15 which is on the top floor, up three flights of stairs. The stairway walls were peeling, obviously in the process of being decorated. I booked via booking.com, with the ad specifying a twin room with bath, WiFi, TV, tea and coffee-making facilities etc. In my room there was absolutely NOTHING but a bed (a double-bed, when I'd paid for a twin room), a broken table and a couple of towels. There was no TV, no wardrobe, no kettle; the shower room was alright although the water didn't run hot. There was a DUVET COVER being used as a curtain to block out the view of the scaffolding. I couldn't even pick up the WiFi. Went to reception to (nicely) ask why the room didn't contain what was stated on the booking.com ad, and was told 'it's being refurbished, has been for six months'. I asked if I could borrow a kettle at least and was told there weren't any. However, the man on reception offered to leave the breakfast room open for me to get hot water. In fairness, he was very nice and helpful and admitted he is getting a lot of complaints because of the refurbishment. It's a shame as the staff seem really lovely. The noise of the renovations could be heard upstairs, which meant I couldn't even nap. Eventually I called booking.com and explained that this hotel is completely unacceptable, especially when they are advertising basic facilities which you don't even get. I know it's a budget hotel, I'm only expecting the bare minimum, but there wasn't even the bare minimum here. On the plus side, the staff totally understood and I was offered a refund. Basically all this hotel offers is a bed; which is fine, providing that's how it's listed and you know what to expect! Sadly, it's not. Added a couple of hours of extra stress to my day trying to find another hotel.
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+1
When I end up at places like this in my travels, I always wonder how I seemingly failed to notice any warning at booking time that the hotel itself is a huge construction site. Sure, renovation works are necessary, but I'd like to know about it. The carpet was covered in plastic. The unfinished boards in the wardrobe had paint splatter all over it. The "curtain" was actually a blanket over one window, leaving a glorious view of the scaffolding outside. Although it's at a good location with easy access to the Piccadilly line and Olympia, this was not a very pleasant stay. They also forgot to include a table where you could sit and work. Not a place I will return to. The only reason it doesn't get one star is because it was at least clean.
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+1
I naively booked this hotel with my mum without looking at the reviews. It’s a building site. It’s unfinished and shouldn’t be selling rooms. Nowhere does it mention this ‘refurbishment’ where in hindsight, based on reviews I have since read, it looks as though this refurbishment is never ending. There was no staff to greet us. We were on the 3rd floor and there is no lift. My mum has some mobility issues so struggled with these as they are very steep. It was like a sauna so we were dripping with sweat by the time we made it to the top. The room was basic, no telly, lots of snagging issues and really not what was advertised when I paid. The shower was a hazard with no protection over the plug hole, could’ve easily rolled an ankle. A sheet over the windows is an absolute joke. Me and my mum ended up not staying the night as I couldn’t face it and she couldn’t face struggling back up the stairs when we’d returned from our evening out. We had to leave the concert early to get a last train home and I am massively out of pocket with having to buy another train ticket home. Absolutely abysmal.
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I paid for a room through the website which at no point mentioned a refurbishment. On arrival i left suitcase as my room wasn't ready. On return i found my room had blankets over the Windows with a big gap letting light through. There was a bed in my room but no wardribe, side table, t.v. Or tea and coffee making facilities as described on website. The website also advertised a lift yet when I asked if there was a lift on check in the receptionist just smiled and looked at the stairs. I also found later on that my room door had a big gap at bottom and that ther were taped up sections in bathroom. I only had half an hour to get back out to meet friends on my arrival there so decided to mention these problems in check in yet at 10am on Sunday morning there was still no one at reception . (I imagine because they were expecting complaints). I have since emailed twice but no one wants to bother to reply as they know my room was not worth the money i paid. Whilst I understand they need to refurbish i don't expect the total lack of customer service and lack of information regarding this. To make matters worse my friends had cockroaches in their room so I wouldn't even stay when it's refurbished. In general.....do not book here!!!!!!!!
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+1
Knock it down and start again. The worst hotel I've ever stayed in. Disgusting how much they charge. They should be wearing stripped jumpers and balaclavas. Tv not working, fire guard coming away from the wall,hairs in the sink,tv not working,dirty,curtains don't hang properly,lights not working, dirty,looking out onto a building site. You have ruined my weekend I hope whoever owns this place are pleased with themselves
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PRICE RANGE
$117 - $179 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonEarls Court
NUMBER OF ROOMS
20
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