Avoid the overpriced chain hotels and experience good old fashioned customer service in this delightful hotel in Kensington. We chose a standard room, as we were not due to spend a huge amount of time in the hotel, other than sleeping. The room was a good size & beautifully decorated and also had a super comfy bed.There were lots of extras you wouldn't expect, such as a relaxing sleep spray, bath robes, complementary bottled water and a good selection of hot drinks in the room (they actually had peppermint tea!). We were welcomed like old friends and every single member of staff was exceptional. Breakfast was good & plentiful, with a cooked option if needed. The nearest tube is Gloucester Road, which is about a 2 minute walk away. The hotel is also comfortable walking distance from Harrods, The Natural History Museum & the Royal Albert Hall. My husband had ordered a bottle of champagne as it was my birthday, this was perfectly chilled on our arrival. Cannot fault this place.

My wife and I stayed here in September and we were pleased with its presentation, the hotel and the room was immaculate. The staff were welcoming and helpful, and went above and beyond when we reported an issue with our air con which was leaking onto our clothing. Clothing was dry cleaned, air con fixed immediately and we were given complimentary wine for our trouble. The staff were all excellent, especially the man who I think owns / manages it (I forget his name). The room had a very comfortable bed and had all you need for a short stay. The hotel is located 5 mins walk away from Gloucester Road underground station and has a bus stop right outside it. The Natural History museum is not too far away either. The only thing I was slightly disappointed at was the lack of bar or kitchen being open when we were there, however, the aforementioned kind man at reception apologised about that and gave us a list and a map of places nearby to eat, things to do, and what to see. Overall, a lovely stay in a nice hotel with staff who know what excellent customer service is. We would stay here again. Thank you Ashburn Hotel!

We had no troubles with this great little hotel. A close walk to Gloucester Road station that made it easy to get between the hotel and the city. Breakfast consisted of cereal, cold meats, cheese, fruit, yoghurt, coffee, tea, juice and bread. Everything at breakfast was of a nice quality. The rooms are a reasonable size and we found it to be very quiet. They even upgraded our room on arrival. I would recommend this place to others coming to London who are looking for a nice hotel experience with affordable prices.