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Kensington West Hotel

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Kensington West Hotel
Kensington West Hotel
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399 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Level Contributor
7 reviews
4 of 5 stars Reviewed 3 days ago NEW

What they call Hotel on this site, it's actually a self defined B&B, you can read it on the big sign out of the building (though I didn't really see a breakfast in the morning, I think it was just coffee or tea, but I never stopped to look at it). The place is small but well kept; a big... More 

Helpful?
Thank EmTi07
New York City, New York
1 review
1 of 5 stars Reviewed 1 week ago

Beds dont get changed for 5 days! Rooms have no ventilation, no fan no A/C no air whatsoever, breath through a paper bag to survive Location is good but owner is trying to save every penny possible, so lucky to get the towel changed - it won't EVER Also sinks water splash on you, the way the water is structured,... More 

Helpful?
Thank sahibanyc

Travelers are raving about these London hotels

Oslo, Norway
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I chose to stay one night at this hotel, in early August. It was a little tricky to find my way, but I chose it for the reasonable price.... It is not a very distinguished hotel, but for those who find dorms juvenile and better hotels too expensive this is more than enough. It's bugdet, plain and simple. At first... More 

Helpful?
1 Thank Carmen G
KenWestChisRooms, Guest Relations Manager at Kensington West Hotel, responded to this review

Dear Ms Carmen, Thank you for taking the time to post a review about your recent stay with us. I am happy to hear that the hotel met your expectations and you had a comfortable stay with us however I am deeply disappointment to hear that one of our team members had sent you a personal message of this nature.... More 

Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 17, 2016

The room we stayed in was nice, but Alina Pintilie was the most accommodating service professional we have ever met. We travel all the time and were very impressed with how attentive she was to detail. Our room stayed perfect throughout our stay from clean sheets, towels and not a spec of dirt or dust in our room. It was... More 

Helpful?
Thank chriskelseybrown
Geneva, Switzerland
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 7, 2016 via mobile

I meant to give a really good review. The location is good, the room was clean and in ok condition and we didn't have any problems. But I had an early morning flight and wanted the reception guy to help me decide how best to get there on time. He was looking in Google maps, so I KNOW he had... More 

Helpful?
Thank Ayala_s1
KenWestChisRooms, Guest Relations Manager at Kensington West Hotel, responded to this review

Dear Ms Ayala, Thank you for taking the time to write a review of your recent stay with us. I am very happy to hear that your stay with us was comfortable however I am am very disappointment to hear that one of our team members miss lead you with your journey to the airport. In order for us to... More 

Spartanburg, South Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 16, 2016

We booked this stay through our US AAA Travel Agent. The booking details required our flight arrival time, so we expected that the room would be available when we arrived at the hotel. We arrived to see a customer being loaded into a real honest British Paddy Wagon! It was disconcerting, but we entered the premises to discover that the... More 

Helpful?
Thank cgriffisteach
Kent, United Kingdom
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed June 21, 2016

On arriving at this hotel, we were amazed to be asked for some form of identity as our room was already paid for and we are British with a Kent address. We had not been informed that we needed identity on our confirmation. We had our freedom passes, but were so amazed that we forgot to ask what would have... More 

Helpful?
1 Thank marion p
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 20, 2016 via mobile

Very good standard of room, nice facilities and friendly helpful staff. A decent breakfast would have earned the extra star, but other than that I can't complain. This was a business trip and found the room ideal for working as well as unwinding.

Helpful?
1 Thank Steve W
Loughborough, United Kingdom
2 reviews
1 of 5 stars Reviewed June 17, 2016 via mobile

From the moment we called to book at this hotel we were extremely disappointed. The staff were extremely rude on the phone, and when arriving at the hotel the floors on the room were disgusting and dirty. We weren't told any information about checking out. Really disappointing visit.

Helpful?
Thank littlemissg109
Moscow, Russia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 16, 2016

A good place to stay if you have to work in this region. I had to work at Olympia and this was ideally located. Clean, quiet, close to underground, coffee and tea always with you, Sainsbury a block away. I like it.

Review collected in partnership with Amoma.com

Helpful?
1 Thank 960nikolayz
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
Kensington West is situated in the heart of stylish London, Kensington. Just a 3 minute walk from Olympia exhibition centre & within easy reach to Kensington High Street, boasting many restaurants, bars, shops & a cinema. Kensington West offers good-value en-suite bedrooms, all of which have free WI-FI, flat screen LCD TVs, hair dryer, complimentary toiletries, ample power outlets and in-room tea & coffee facilities. We also offer a lift to all floors and a friendly 24-hour reception service. ... more   less 

Additional Information about Kensington West Hotel

Address: 25-27 Matheson Road, London W14 8SN, England (Formerly Aston Court Hotel)
Location: United Kingdom > England > London > Kensington and Hyde Park
Price Range: $68 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Kensington West Hotel 2.5*
Number of rooms: 40
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Also Known As:
Hotel Kensington West
Kensington West London
Kensington West Hotel London, England
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