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The Gainsborough Hotel

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7-11 Queensberry Place South Kensington, London SW7 2DW England
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360
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Room & Suite (276)

About

#949 of 1,200 hotels in London
Location
Cleanliness
Service
Value
Recently refurbished 3* Hotel in South Kensington London. Imagine an English country home magically whisked to the most exclusive London borough, and you have The Gainsborough. Named after the celebrated artist. To stay here is to enjoy London of fashionable South Kensington, Harrods, the restaurants and antique markets, pubs and delightful backwaters of Chelsea and Knightsbridge. You are at the heart of the capital's culture too with great museums - Science, Natural History, the Victoria & Albert - nearby; and for music lovers, the glorious Royal Albert Hall is just minutes away. The well-stocked lounge bar is the spot for a leisurely drink or a snack from the light menu. With 24-hour room service, butlers on immediate call and a reception ever ready to meet your needs, nothing is too much for our attentive staff.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Nightclub / DJ
Baggage storage
Newspaper
24-hour front desk
Dry cleaning
Laundry service
Wifi
Breakfast buffet
Non-smoking hotel
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Room features
Safe
Iron
Coffee / tea maker
Flatscreen TV
On-demand movies
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Russian, Spanish and 8 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
175Restaurantswithin 0.3 miles
25Attractionswithin 0.3 miles
592Reviews2Q+A99Room tips
Traveler rating
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Tulip5 wrote a review Dec 2021
Northamptonshire27 contributions23 helpful votes
Stayed here overnight for a trip to the theatre. When arriving earlier than check-in, we were told our room was not ready, but that we could leave our bags with them. After our mooch around Kensington, we returned to the hotel and checked in. Our room was fresh and clean, with double doors opening onto a small balcony overlooking the street. The bathroom was clean and bright with a heated floor, and a bale of fluffy white towels. Shortly after checking in, I realised that I had brought the wrong phone charging cable with me 🤦‍♀️ When we went to leave for our evening out, the kind lady behind the desk was polite and calmly trying to deal with a very angry customer on yhe phone (she had more patience with the callwr than I ever would). When she finished the call, I asked if she knew the nearest place I could buy a phone cable, she had a look in a drawer behind the desk and found a cable that I could borrow for the night, phew! When we got back to the hotel after the show, we again approached the desk to ask for more teabags (we are heavy tea drinkers) and the young man gave us a good handful of teabags and milk, again, very polite and helpful. The bed we had was very comfortable, and we had a good night's sleep (usually getting to and staying asleep is hard for me) On the whole, every member of staff we encountered were cheerful, polite and friendly, a true credit to the hotel. We would definitely stay here again in the future.
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Date of stay: December 2021Trip type: Traveled as a couple
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Response from Sarah Schmid, General Manager at The Gainsborough Hotel
Responded Dec 16, 2021
Dear Tulip5, Thank you very much for your glowing review following your stay with us at The Gainsborough. I am delighted to read how much you enjoyed your stay. Rest assured that your wonderful feedback has been shared with the team. I am very much looking forward to welcoming you back in the near future. Kind regards, Sarah Schmid Hotel Manager
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Wilfredo F wrote a review Dec 2021
1 contribution
Hi there. Is there an email to contact the hotel? I am coming from USaA and wanted to check in about if tests are available in the hotel and other resources for covid? It would be ideal to have an email as opposed to a number to call in the UK. Thanks!
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Date of stay: December 2021
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Bobbie wrote a review Dec 2021
London, United Kingdom1 contribution
Location Great near 2 tube stations. Check In Easy Room very average. Was on the Lowerground floor next to a school playground. Was woke up by a basketball hitting our window. Good value but wouldn’t rush back. Cheap hotel and does reflect that in the quality of stay.
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Date of stay: December 2021Trip type: Traveled as a couple
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Response from Sarah Schmid, General Manager at The Gainsborough Hotel
Responded Dec 17, 2021
Dear Traveler25848314339,, Thank you very much for taking the time to leave a comment following your stay with us. I am very sorry to read that we did not manage to meet your expectations. Rest assured that II have passed your feedback to the school located next to us. Kind regards,, Sarah Schmid Hotel Manager
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emmamalene wrote a review Nov 2021
Hucknall, United Kingdom164 contributions45 helpful votes
Where to start, this hotel is beautiful! I don’t understand the bad reviews. I know it’s had a massive refurb and it’s turned out lovely. You walk in to a nice bright reception. The street the hotel is on, yeah it’s busy but every street in London is. We dropped our bags off around 10ish to go explore some places in London. Got back around 5pm before heading out for some vegan finds! Our room was 205 and it’s beautiful. High ceilings, very comfy bed that me and my partner are ordering the same mattress!!! Bathroom is stunning, very jealous of the shower. The lift to the upper floors is tiny if anyone has claustrophobia, but there are stairs aswell. Staff are wonderful, always friendly with us. It’s a very quiet hotel, and I say that because our mugs in our room were very dusty I don’t think housekeeping had changed them for a few days but we just cleaned them out. Definitely shall stay again.
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Date of stay: November 2021Trip type: Traveled as a couple
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Response from Sarah Schmid, General Manager at The Gainsborough Hotel
Responded Dec 1, 2021
Dear emmamalene, Thank you very much for your kind review. The Gainsborough Hotel was refurbished in 2021 and is now under new Management. The old reviews are referring to the hotel in it's former state. I am delighted to read that we managed to meet all your expectations. Rest assured that your wonderful feedback will be shared with the team here on site. I truly hope we will be able to welcoming you back in the near future. Kind regards, Sarah Schmid Hotel Manager
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Kelsey wrote a review Oct 2021
1 contribution
Beautiful looking building from the outside, and beautiful decor throughout. Polite and friendly staff who were willing to help whenever. Room was spotless and a good size, with good facilities such as tea/coffee/water. Hotel in a good location with tube stations within a 10 minute walk. Would not hesitate to stay here again
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Date of stay: October 2021Trip type: Traveled as a couple
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Response from Sarah Schmid, General Manager at The Gainsborough Hotel
Responded Oct 27, 2021
Dear Kelseywick1996, Thank you very much for your lovely review following your stay with us! We are delighted to read how much you enjoyed your time at The Gainsborough and that we managed to exceed all your expectations! We do hope we will be able to welcoming you back in the near future. Kind regards, Sarah Schmid Hotel Manager
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ALSO KNOWN AS
gainsborough hotel london
LOCATION
United KingdomEnglandLondonSouth Kensington
NUMBER OF ROOMS
54
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Frequently Asked Questions about The Gainsborough Hotel
Which popular attractions are close to The Gainsborough Hotel?
Nearby attractions include V&A - Victoria and Albert Museum (0.2 miles), Natural History Museum (0.1 miles), and South Kensington (0.1 miles).
What are some of the property amenities at The Gainsborough Hotel?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
What food & drink options are available at The Gainsborough Hotel?
Guests can enjoy a lounge during their stay.
What are some restaurants close to The Gainsborough Hotel?
Conveniently located restaurants include CERU, Pizzetta Pizza, and Light of India.
Are any cleaning services offered at The Gainsborough Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Gainsborough Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, Greek, and Arabic.
Are there any historical sites close to The Gainsborough Hotel?
Many travelers enjoy visiting Churchill War Rooms (2.1 miles), Tower of London (4.5 miles), and Houses of Parliament (2.3 miles).