Radisson Blu Edwardian Vanderbilt Hotel, London
68/86 Cromwell Road, London SW7 5BT England
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About
#402 of 1,223 hotels in London
Location
4.6
Cleanliness
4.3
Service
4.3
Value
3.8
Grade II listed building in Kensington & Chelsea offering elegant singles, doubles & family rooms, & free high-speed WiFi on unlimited devices. Scoff & Banter serves modern British cuisine using the best locally-sourced, seasonal produce. Right next to iconic London attractions The Natural History, Science & V&A Museums, & close to Harrods, Harvey Nichols, Royal Albert Hall & Hyde Park. Nearby Gloucester Rd station links directly to Kings Road & Sloane Square. 12 meeting rooms host 2-140 people.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
24-hour front desk
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Coffee / tea maker
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Classic
Languages Spoken
English, French
Location
68/86 Cromwell Road, London SW7 5BT England
Radisson Blu Edwardian Vanderbilt Hotel, London
Getting there
Great for walkers
Grade: 100 out of 100
100
London City Airport
10 mi•
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Heathrow Airport
11.9 mi•
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Gloucester Road
2 min•Underground
Rental Cars
134 Restaurants
within 0.3 miles
5123Reviews42Q+A100Room tips
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I stayed at this hotel for two nights for a solo theatre trip to London, and it was wonderful. The hotel is in a brilliant location and travelling as a woman alone, I felt safe on a night when returning to the hotel. The hotel itself is a beautiful building, and the superior individual room was lovely too. The bed especially was so comfortable, and the bathroom fabulous, with a great selection of facilities. The breakfast was an easy process and featured great produce, and every staff member I interacted with was friendly and helpful. I'd love to stay again, and would 100% recommend it to anyone.
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Date of stay: September 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This is the third time we have stayed at this property, and honestly we love it. The reason for the low rating is the restaurant management staff, they make the stay uncomfortable and odd. It is the most bizzare thing, and it is sad when we cannot enjoy the lovely restaurant or bar attached to the property. The waiters, waitresss and bartenders, are really amazing and genuinely kind. The breakfast waitstaff needs some training and seem out of sorts, but they try and are attentive. Back to the managers though, every single one of the three gentlemen that run the restaurant, and the hotel GM just give off the most uncomfortable vibes. I have spoken to other guest and they have acknowledged the same feelings. To me, it is very unprofessional and unnecessary. They are constantly addressing staff in front of patrons, they pull staff away from patrons for mid day meetings within view of all guest, not something that should be done in any business. And God forbid you are taking to a bartender for more than a minute, they will come along and pull them aside, it is almost like they fear the staff talking to guest. Honestly, it is to the point where they at most times rude, the dirty looks are non stop. My wife and I are very successful business professionals, we do not ever act inappropriately, so the judge mental looks are baffling to me. I feel quite badly for thier staff, you can see the fear in thier faces when they are interacting with you. Again, if they try and be good ambassadors of the hotel and restaurant by patron interaction, they are pulled away. I would not let these three deter anyone from staying at the Raddison though, again, the accommodations and non management staff are lovely. The food is very good, the bartenders are awesome when we get our drinks to bring back to the room. We never sit at the bar due to the uncomfortable feeling when doing so. I truly believe the three managers, including the general manager should be trained by non management employees in customer service and customer interaction. As I write this, they just reprimanded the bartender for talking to me. The “manager” Tony is now trying to be a bartender and he is terrible at it. He should be doing dishes, as his forward facing interaction is not pleasant. I also just witnessed a woman get up and ask for her bill because they had the waitress in the midday meeting. She paid her bill, at the bar expressing her displeasure that they the waitress was pulled away, only to be giving a half smile and then a dirty look by the manager. She left a tip stating the waitress deserved it, i wonder if she even received it. I will be contacting the Raddison Corp and passing along this review. The two restaurant managers are the only thing preventing this hotel from becoming one of the best in London. I am certain the GM is more than qualified to run this establishment, I just feel he needs to hear what people see as his actions may not be intentional. Walking loudly and repeatedly across the dining floor during breakfast seating without acknowledging a single guest is quite intimidating. PLEASE train your two male restaurant managers or replace them so we can enjoy the restaurant and bar on our next stay. And please try to be a bit more interactive with your guest and less so with the employees while they are working. Lastly, the rest staff is great, and I really wish I could rennet rember the one bartender (young Indian gentleman) as he really is a great ambassador of your brand, you could ten of him.…
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Date of stay: September 2023Trip type: Traveled on business
Room Tip: Ask for front of hotel rooms, they are brighter
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Gently elegant, well located for local attractions and and interesting steampunk vibe in communal areas with victorian styling in corridors and rooms. Excellent security for accessing private areas, rooms and lifts.
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Review collected in partnership with Radisson Blu Edwardian
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Will Treacher, Guest Services / Front Office at Radisson Blu Edwardian Vanderbilt Hotel, London
Responded 1 week ago
Dear peterstclair29, Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We are thrilled to read that you appreciated our hotel's unique steampunk vibe and Victorian styling, blending seamlessly with modern security features to ensure a safe and comfortable environment for all our guests. Our location indeed is one of the attributes we are proud of, offering close proximity to many local attractions, making sightseeing an easy and enjoyable task. Your compliment on the modest yet elegant atmosphere we strive to maintain is deeply appreciated. Our team is delighted to learn that the efforts put into crafting a gentle and sophisticated ambiance resonated well with you. We sincerely hope to have the privilege of welcoming you back in the future, aiming to provide you with another memorable stay steeped in elegance and comfort. Warm regards, Aleksandr Rogovski Reception Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Worst hotel experience in years. The location is good and that's it. The hotel is worn down. The room I got was the very small, bathroom even smaller and completely worn down - shocking experience for a Radisson hotel in London. Only ceiling lights working and the phone was out of order. And the worst - the was room located close to the outside air con compressors so hard to sleep. And pretty expensive too. Stay away from this place.
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Date of stay: August 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: A completely crappy hotel and experience
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Will Treacher, Guest Services / Front Office at Radisson Blu Edwardian Vanderbilt Hotel, London
Responded 1 week ago
Dear Trond H, Thank you for taking the time to share your feedback following your recent stay at our hotel. We are genuinely sorry to hear about the unpleasant experiences you encountered during your visit. We understand that the condition of your room fell significantly short of the standards you expected from a Radisson hotel, and for that, we sincerely apologize. It is disheartening to hear that you found the room and bathroom to be small and worn down, coupled with issues regarding the lighting and the telephone. Moreover, the noise from the air conditioning unit certainly should not have disrupted your peaceful sleep. We want to assure you that we take all feedback seriously and we are continuously working to improve our facilities and services. We have taken note of the concerns you raised and will be addressing these promptly to prevent similar experiences in the future. While we understand that this stay was not reflective of the high standards we aspire to provide, we hope to have the opportunity to welcome you back in the future, to offer a stay that not only meets but exceeds your expectations. Thank you once again for your feedback, and we hope for a chance to redeem ourselves in your eyes. Warm regards, Aleksandr Rogovski Reception Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is conveniently located, close to different public transit options, cafés, pubs, and stores. The Premium Room - although more spacious than Standard - was tired and in much need of a refresh, especially the bathroom. Hotel staff are friendly offering a professional service.
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Review collected in partnership with Radisson Blu Edwardian
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Will Treacher, Guest Services / Front Office at Radisson Blu Edwardian Vanderbilt Hotel, London
Responded 2 weeks ago
Dear mjp814, Thank you for your review and for choosing to stay with us during your visit to London. We're pleased to learn that you appreciated our strategic location, surrounded by various amenities including public transit options, cafes, and pubs. We're also delighted to hear that our team left a positive impression with their friendly and professional service. However, we are truly sorry to hear that the condition of the room did not meet your expectations. We appreciate this feedback as it highlights areas where we can improve. Please know that we are in the process of planning refurbishments to modernize and enhance the comfort of our rooms, including the bathrooms. We are committed to providing our guests with a pleasant stay, and we sincerely hope that we will have another opportunity to welcome you back for a more enjoyable and comfortable stay in the near future. Thank you for your feedback, and we look forward to serving you again. Best regards, Aleksandr Rogovski Reception Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Rating: ⭐⭐⭐ (3/5) I recently stayed at the Radisson Blu Vanderbilt in London and, while there were certainly some positives, there were also a few negatives that I think are worth mentioning. Location: ⭐⭐⭐⭐⭐ (5/5) Let's start with the positives. The location of this hotel is fantastic. A mere 4-minute walk from Gloucester Road tube station makes it super convenient for travelers, especially those with carry-on luggage. The proximity to the Victoria and Albert Museum and the Natural History Museum is a huge plus. Staff: ⭐⭐⭐ (3/5) While the staff at the Radisson Blu Vanderbilt were efficient and polite, I couldn't help but notice that their demeanor was somewhat robotic and lacking warmth. While their professionalism is commendable, a little more friendliness could go a long way in enhancing the guest experience. Room Size: ⭐⭐⭐ (3/5) The standard rooms at the hotel are on the smaller side. My room had a king-sized bed, which I later found out was actually two twin beds pushed together. This configuration was not the most comfortable, as in the first room, one mattress was defective and leaned to the right. In the second room, one mattress was hard, and the other was soft, and they were not the same height. If you're someone who values a comfortable and seamless sleeping experience, this aspect might be disappointing. Amenities: ⭐⭐⭐ (3/5) During my stay, the hotel provided two bottles of water and Nespresso pods in the room, which was appreciated. However, there was a hiccup with the coffee service in the lobby. They ran out of paper cups and ceased serving coffee for the last five days of my eleven-night stay. It seemed like a simple problem that could have been resolved with a quick trip to a nearby store. Room Change: ⭐⭐⭐ (3/5) After the first two nights, I requested a room change from a fourth-floor Cromwell Road-facing room to one facing the street behind. The reason for this was the noise from motorcycles and trucks that disturbed my sleep during the night. While the hotel accommodated my request, it did affect the overall comfort of my stay. Elevator: ⭐⭐⭐ (3/5) Lastly, I must mention the elevator, which is incredibly tiny, measuring just 3x5 feet. It can only comfortably hold a maximum of three people without luggage, which could be an issue during peak times. In summary, the Radisson Blu Vanderbilt offers a great location and competitive pricing for a London hotel. However, the overall experience was somewhat mediocre, with room size limitations, service hiccups, and issues with the bed configuration. On a positive note, the pillows and sheets were wonderful, contributing to a restful sleep amidst these challenges. It's a decent choice if you prioritize location and affordability, but don't expect anything exceptional.…
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Date of stay: August 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Will Treacher, Guest Services / Front Office at Radisson Blu Edwardian Vanderbilt Hotel, London
Responded 2 weeks ago
Dear SeaDBoat, Thank you for your comprehensive review of your recent stay at the Radisson Blu Vanderbilt. Your feedback is incredibly valuable to us, as we strive to improve with each and every stay. I’m pleased to hear you enjoyed our prime location, just minutes away from Gloucester Road tube station and other notable landmarks. It’s a perk that many of our guests appreciate. On the flip side, I apologize for the shortcomings you encountered. Regarding the staff demeanor, we truly appreciate your feedback, as it allows us to identify opportunities for training and improvement. Our aim is to provide not just efficient but also warm and personable service. We will certainly look into this further. I am also sorry to hear about your experience with the room configuration and size. We have different types of rooms, and I regret that the one you stayed in did not meet your comfort expectations. I have noted your comments about the bed and will look into rectifying these issues immediately. The lack of coffee service in the lobby due to the shortage of paper cups is unacceptable, and I apologize for any inconvenience this may have caused. It's certainly a lapse on our end, and corrective measures have already been taken to ensure this does not happen again. Your comments about the room change and elevator are also duly noted. While we were able to accommodate your request for a quieter room, it’s regrettable that this alteration had a negative impact on your comfort. As for the elevator, while it is a bit on the smaller side, we have additional elevators to help alleviate any inconveniences during busy times. Your review is a useful snapshot of areas where we need to focus our attention. While we pride ourselves on our location and competitive pricing, it's clear we have some work to do to elevate the overall guest experience to the level you—and we—expect. Thank you once again for your constructive feedback, and we hope to have the opportunity to better serve you in the future. Best regards, Aleksandr Rogovski Reception Manager at Radisson Blu Edwardian Vanderbilt Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a weekend in London visiting RAH and this was a perfect location. The hotel was way better than we imagined having stayed in London regularly! Super friendly and helpful staff, spotlessly clean and very comfortable room! Breakfast is a must here it has literally every possible choice!
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Review collected in partnership with Radisson Blu Edwardian
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Will Treacher, Guest Services / Front Office at Radisson Blu Edwardian Vanderbilt Hotel, London
Responded 2 weeks ago
Dear Sarah, Wow, what a fantastic review! Thank you for taking the time to share your experience with us. It warms our hearts to know that your weekend stay exceeded your expectations and that our location was perfect for your visit to the Royal Albert Hall. We're delighted to hear that you found our staff to be super friendly and helpful. Our housekeeping team will also be thrilled to know that their hard work in keeping the rooms spotlessly clean has not gone unnoticed. Thank you for your recommendation about our breakfast. Our culinary team works diligently to offer a wide variety of options, and it's wonderful to know you enjoyed it. We hope to welcome you back very soon for another delightful stay in London. Best regards, Aleksandr Rogovski Reception Manager Radisson Blu Edwardian Vanderbilt Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
We've stayed in a number of hotels around the Gloucester Road Tube Station. Our favorite on was a bit pricey for the dates we wanted, so we gave the Radisson Blu a chance. We'd recently stayed at Radisson Blus in Norway and were impressed with the hotels and the value for the price. The Edwardian Vanderbilt did not disappoint. If you can, as did we, get a room at the back of the hotel. Cromwell Road can be very noisy.
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Review collected in partnership with Radisson Blu Edwardian
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Will Treacher, Guest Services / Front Office at Radisson Blu Edwardian Vanderbilt Hotel, London
Responded 3 weeks ago
Dear JerrytheK2007, Thank you for choosing to stay with us at the Radisson Blu Edwardian Vanderbilt and for taking the time to share your positive experience. We're delighted to hear that you enjoyed your stay and that we met the high standards you've come to expect from Radisson Blu properties. It's wonderful to know that you appreciated our location and found value for your money. Thank you for your tip about the rooms at the back of the hotel; we always aim to accommodate our guests’ preferences to ensure a comfortable and peaceful stay. Your recommendation is much appreciated and will undoubtedly be helpful for future guests. We look forward to welcoming you back for another enjoyable stay the next time you find yourself in London. Best regards, Aleksandr Rogovski Reception Manager Radisson Blu Edwardian Vanderbilt Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Rooms didn’t meet the standard I was expecting for a Radisson Blu. Bathroom and bedroom all need a deep clean and some tlc. On the plus side staff were very friendly and helpful. Breakfast was very nice .
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Review collected in partnership with Radisson Blu Edwardian
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Will Treacher, Guest Services / Front Office at Radisson Blu Edwardian Vanderbilt Hotel, London
Responded 3 weeks ago
Dear vickihudd, Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate your candid feedback. It's wonderful to hear that you found our staff to be friendly and helpful. I am also glad to know that you enjoyed our breakfast offerings. Your compliments will be shared with the team, as they work hard to provide a welcoming atmosphere for all our guests. However, it saddens us to learn that the cleanliness and condition of the room didn't meet your expectations. We hold ourselves to high standards, and it is clear that we fell short in this area. Rest assured, your comments have been forwarded to our housekeeping and maintenance teams for immediate attention. We are committed to continually improving our services and facilities, and your observations are invaluable in this regard. We hope you'll give us another opportunity to better serve you in the future. Warm regards, Aleksandr Rogovski Reception Manager Radisson Blu Edwardian Vanderbilt Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Central location, great food close by, excellent staff (Gil, Stephanie and Anna), clean rooms with an excellent view. A two minute walk to the underground, pharmacy, coffee shops, pubs, supermarkets! The bar and restaurant on the property have a great ambiance. Only four stops away from major attractions ie. Buckingham Palace,
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Review collected in partnership with Radisson Blu Edwardian
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Will Treacher, Guest Services / Front Office at Radisson Blu Edwardian Vanderbilt Hotel, London
Responded 3 weeks ago
Dear shaunsief, Thank you so much for sharing such a glowing review of your recent stay with us. We are thrilled to hear that you had the "Best London Experience" at our hotel! Your kind words about our staff, especially Gil, Stephanie, and Anna, are greatly appreciated. I will ensure that they receive the recognition they so richly deserve for providing exemplary service. We are delighted that our location was convenient for you, putting you in close proximity to the Underground, coffee shops, pharmacies, pubs, and more. It's wonderful to know that you enjoyed our bar and restaurant's ambiance as well. We look forward to welcoming you back soon for another unforgettable experience. Warm regards, Aleksandr Rogovski Reception Manager Radisson Blu Edwardian Vanderbilt Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
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PRICE RANGE
$222 - $351 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson edwardian vanderbilt hotel london, radisson hotel edwardian vanderbilt, radisson hotel london, radisson london, london radisson
LOCATION
United KingdomEnglandLondonSouth Kensington / Kensington and Hyde Park
NUMBER OF ROOMS
215
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Claim Your ListingRADISSON BLU EDWARDIAN VANDERBILT HOTEL, LONDON $186 ($̶2̶3̶2̶) - Updated 2023 Prices & Reviews - England
Frequently Asked Questions about Radisson Blu Edwardian Vanderbilt Hotel, London
Which popular attractions are close to Radisson Blu Edwardian Vanderbilt Hotel, London?
Nearby attractions include Natural History Museum (0.2 miles), South Kensington (0.3 miles), and Science Museum (0.3 miles).
What are some of the property amenities at Radisson Blu Edwardian Vanderbilt Hotel, London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Radisson Blu Edwardian Vanderbilt Hotel, London?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Radisson Blu Edwardian Vanderbilt Hotel, London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Radisson Blu Edwardian Vanderbilt Hotel, London?
Conveniently located restaurants include K Bar, Memories of India Kensington, and Town House.
Are there opportunities to exercise at Radisson Blu Edwardian Vanderbilt Hotel, London?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Radisson Blu Edwardian Vanderbilt Hotel, London?
Yes, dry cleaning and laundry service are offered to guests.
Does Radisson Blu Edwardian Vanderbilt Hotel, London offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Radisson Blu Edwardian Vanderbilt Hotel, London?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Radisson Blu Edwardian Vanderbilt Hotel, London?
Many travelers enjoy visiting Houses of Parliament (2.5 miles), Churchill War Rooms (2.3 miles), and Tower of London (4.6 miles).
Is Radisson Blu Edwardian Vanderbilt Hotel, London accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.