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81 Jermyn St St. James's, London SW1Y 6JF England
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Traveler (1067)
360
Panoramas (11)
Room & Suite (787)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 09/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Cavendish London
Updated 09/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#294 of 1,195 hotels in London
Location
4.9
Cleanliness
4.7
Service
4.6
Value
4.2
Travelers' Choice
GreenLeaders Gold level
Located on prestigious Jermyn Street in the heart of Piccadilly, The Cavendish London offers the ultimate in luxury and convenience for visitors to the UK's Capital, whether for business or for pleasure. In the Edwardian era The Cavendish London, was run by Rosa Lewis the infamous "Duchess of Duke St". Famous throughout London Society for hospitality and cooking, The Cavendish London, continues this tradition today - the attentive staff, variety of facilities and the meticulous care in all the services offered will ensure your stay is as enjoyable as possible.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Nightclub / DJ
Business Center with Internet Access
Conference facilities
24-hour security
Baggage storage
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English
4992Reviews42Q+A100Room tips
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Most Recent
Mosquito Magnet T wrote a review Today
93 contributions107 helpful votes
I stayed here five years ago and unfortunately it has declined in this time. The room looked very tired, although having adjustable air conditioning and a great view was a real advantage. However wifi access was only possible when standing near the door to the room, which is pretty unacceptable in these times. I felt the service at reception and at the concierge was off-hand and not particularly helpful. On the plus side, the breakfast buffet was pretty good and the location is still excellent.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Luke R wrote a review Sep 19
Cornwall, United Kingdom3 contributions2 helpful votes
After staying at this hotel, I was appalled by the level of service. On complaining to the manager he seemed to be disinterested in anything I was saying. A few points they needs sorting. the room not clean properly, beds barely fit an adult!! the bar staff are rude, air con that makes horrible sound, and slow check in We would not be coming back here again
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Date of stay: September 2022
Value
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Pranay Nuwal, Other at The Cavendish London
Responded 1 week ago
Dear Guest, We would like to thank you for sharing your experience following your visit to The Cavendish London. I am disappointed to read your comments and I will be working with the team to ensure a better service and product for all our valued guests and customers. We would love to welcome you back on a future occasion to show you our great service and hotel. If you would like to address these concerns further please contact me as guest feedback is taken seriously. Kind Regards Pranay Nuwal Front of House Manager The Cavendish London Mayfair – London email: enquiry.cavendish@the-ascott.com #thecavendishlondon #CavendishDirect To book our best available rates check out The Cavendish London official website or please contact + 44 (0) 207 389 3517 or email: enquiry.cavendish@the-ascott.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nads179 wrote a review Sep 19
Charlton Kings, United Kingdom9 contributions13 helpful votes
We came for the bottomless prosecco three course lunch and it couldn't have been more perfect. The lady serving us kept our glasses constantly topped up. The food was really beautiful, I had crab tart for starter, Guinea fowl for main and the chocolate torte for dessert. My friend's food was fab too. Also they let us stay at the table talking for hours after our time slot as it was fairly quiet. Thank you to everyone who made the trip so enjoyable but especially to our server. Will be back for sure!
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pranay Nuwal, Other at The Cavendish London
Responded 1 week ago
Dear Guest, Thank you for your feedback on our l service at The Cavendish London. I appreciate you taking the time to write your review. It’s always pleasing to receive great feedback from our valued guests. Thank you for sharing your experience and we hope to see you again at The Cavendish London on a future stay in our great city. Kind Regards Pranay Nuwal Front of House Manager The Cavendish London Mayfair – London email: enquiry.cavendish@the-ascott.com #thecavendishlondon #CavendishDirect To book our best available rates check out The Cavendish London official website or please contact + 44 (0) 207 389 3517 or email: enquiry.cavendish@the-ascott.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stevejones84 wrote a review Sep 18
3 contributions
We had been to the Cavendish for a meal around 7 years ago and made a decision that night to come back to stay as a special treat at some point in the future. Sadly, it flattered to deceive. Check in was great and we got in the room 2 hours early. It was pretty much a box and quite dated, I would have expected more for the £300 price tag. Bed was ok but again, not great. The location is faultless and within walking distance of many major attractions. We were woken at 9 by a maid eager to clean the room which was a little frustrating. The breakfast really was poor, I’ve had much better in budget hotels.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pranay Nuwal, Other at The Cavendish London
Responded 1 week ago
Dear Steve We would like to thank you for sharing your experience following your visit to The Cavendish London. I am disappointed to read your comments and I will be working with the team to ensure a better service and product for all our valued guests and customers. I am glad to hear you could check in 2 hours early. The hotel offers a wide range of room types including Classic rooms, Superior rooms, Executive rooms, Junior Suites and Penthouses. We would be delighted to show you the different room types on a future stay at our hotel. The hotel is indeed in a wonderful location opposite the world famous Fortnum and Mason department store and located very conveniently on the corner of Jermyn and Duke Streets. The hotel is also very well located for access to Piccadilly Circus, Bond Street, Regent Street, Green Park, Buckingham Palace, Royal Academy of Arts and some of the best attractions, shopping and restaurants in London. We would love to welcome you back on a future occasion to show you our great service and hotel. If you would like to address these concerns further please contact me as guest feedback is taken seriously. Kind Regards Pranay Nuwal Front of House Manager The Cavendish London Mayfair – London email: enquiry.cavendish@the-ascott.com #thecavendishlondon #CavendishDirect To book our best available rates check out The Cavendish London official website or please contact + 44 (0) 207 389 3517 or email: enquiry.cavendish@the-ascott.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joanne S wrote a review Sep 6
3 contributions2 helpful votes
What a wonderful afternoon we had yesterday at The Cavendish! It started with the friendliest, most professional greeting at the door from Ahmet. He showed us to the Mayfair Lounge, where our reservation was checked and we were then able to choose our table - with a great view over Jermyn Street and Fortnum's. We were served tea of our choice by polite, attentive staff, and our prosecco glasses were never empty! Afternoon Tea of cakes, scones, miniature Eton Mess, and finger sandwiches, was delicious. Best of all was that we weren't rushed and were able to take our time enjoying our food and surroundings. A lovely relaxed afternoon spent at The Cavendish, topped off by Ahmet's welcome and kindness.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Pranay Nuwal, Other at The Cavendish London
Responded 3 weeks ago
Dear Guest, We would like to thank you for sharing your experience following your visit to The Cavendish London. It’s always pleasing to receive great feedback from our valued guests. Thank you for sharing your experience and we hope to see you again at The Cavendish London on a future stay in our great city. Kind Regards Pranay Nuwal Front of House Manager The Cavendish London Mayfair – London email: enquiry.cavendish@the-ascott.com #thecavendishlondon #CavendishDirect To book our best available rates check out The Cavendish London official website or please contact + 44 (0) 207 389 3517 or email: enquiry.cavendish@the-ascott.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shimon P wrote a review Sep 5
New York City, New York1 contribution2 helpful votes
Very average hotel with tiny room and needs refurbishment all over as its Outdated. the only thing good is the location. The bed is also not comfortable and the noise coming inside from outside club made it more difficult.
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Date of stay: September 2022
Value
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Pranay Nuwal, Other at The Cavendish London
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to tell us about your experience at The Cavendish London. Please allow me to express my apologies for any discomfort you experienced during your stay with us. We are committed to continually upgrading the facilities within the hotel and we have a number of exciting projects in the pipeline. We would love to welcome you back on a future occasion to show you our great service and hotel. If you would like to address these concerns further please contact me as guest feedback is taken seriously. Kind Regards Pranay Nuwal Front of House Manager The Cavendish London Mayfair – London email: enquiry.cavendish@the-ascott.com #thecavendishlondon #CavendishDirect To book our best available rates check out The Cavendish London official website or please contact + 44 (0) 207 389 3517 or email: enquiry.cavendish@the-ascott.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter N wrote a review Sep 5
Tel Aviv, Israel3 contributions1 helpful vote
Paid over 400 pounds a night and the room very very small We had to queue 20 mins to check in, with only one lady in reception Who took over 300 pounds for deposit Shocking !which I don’t understand why for there is no minibar or nothing in room. The breakfast was terrible, we had to queue 15 mins everyday just to be seated and the staff looked uninterested and sometimes rude. When I complained to the manager at reception tall guy told me its running by another company and nothing we can do! that is the response you get so spend your money elsewhere
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Date of stay: August 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
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Response from Pranay Nuwal, Other at The Cavendish London
Responded 3 weeks ago
Dear Guest, We would like to thank you for sharing your experience following your visit to The Cavendish London. I am disappointed to read your comments and I will be working with the team to ensure a better service and product for all our valued guests and customers. We would love to welcome you back on a future occasion to show you our great service and hotel. If you would like to address these concerns further please contact me as guest feedback is taken seriously. Kind Regards Pranay Nuwal Front of House Manager The Cavendish London Mayfair – London email: enquiry.cavendish@the-ascott.com #thecavendishlondon #CavendishDirect To book our best available rates check out The Cavendish London official website or please contact + 44 (0) 207 389 3517 or email: enquiry.cavendish@the-ascott.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
andycarr1971 wrote a review Aug 2022
North West England, United Kingdom119 contributions63 helpful votes
First visit to the Cavendish and it certainly won’t be our last. We decided to drive due to rail strikes and parking outside and it being valet parked for us was excellent and took the parking stress away from us. The room they gave us was beautiful and the views from the 14th floor over London were stunning. The location was absolutely perfect for us, we always visit fortnum and mason when we come to London and it’s literally across the road, it was also a 5 minute walk from the theatre we were visiting, in Piccadilly. Close for Bond Street and the shops in both Covent Garden and Oxford street too. It was my birthday and the bottle of champagne the hotel put in our room was a lovely gesture and made our night when we arrived back from the theatre. The food in the hotel was also excellent, breakfast was plentiful and with a wide variety to choose from. All the staff were lovely. Can’t recommend the Cavendish enough.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pranay Nuwal, Other at The Cavendish London
Responded 3 weeks ago
Dear Guest, Thank you for your feedback on our location and our service at The Cavendish London. I appreciate you taking the time to write your review. The hotel is indeed in a wonderful location opposite the world famous Fortnum and Mason department store and located very conveniently on the corner of Jermyn and Duke Streets. The hotel is also very well located for access to Piccadilly Circus, Bond Street, Regent Street, Green Park, Buckingham Palace, Royal Academy of Arts and some of the best attractions, shopping and restaurants in London. I am very pleased to read you enjoyed your stay at our hotel. Thank you for sharing your experience and we hope to see you again at The Cavendish London on a future stay in our great city. Kind Regards Pranay Nuwal Front of House Manager The Cavendish London Mayfair – London email: enquiry.cavendish@the-ascott.com #thecavendishlondon #CavendishDirect To book our best available rates check out The Cavendish London official website or please contact + 44 (0) 207 389 3517 or email: enquiry.cavendish@the-ascott.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LizelleRodrigues wrote a review Aug 2022
Dubai2 contributions
This was my first time visiting London. Firstly, the location of this hotel is great, right in the heart of London. Biggest shoutout to Keith Rebelo, the duty manager during my stay, who made my trip and experience at the Cavendish hotel a memorable one. He was extremely helpful, gave us precise directions to the top restaurants and attractions here in London which made it even more amazing. Not everyday you find someone as awesome as him. Would def reco this hotel. 5 stars.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pranay Nuwal, Other at The Cavendish London
Responded 3 weeks ago
Dear Lizelle, Thank you for your feedback on our location and our service at The Cavendish London. I appreciate you taking the time to write your review. It’s always pleasing to receive great feedback from our valued guests. Thank you for sharing your experience and we hope to see you again at The Cavendish London on a future stay in our great city. Kind Regards Pranay Nuwal Front of House Manager The Cavendish London Mayfair – London email: enquiry.cavendish@the-ascott.com #thecavendishlondon #CavendishDirect To book our best available rates check out The Cavendish London official website or please contact + 44 (0) 207 389 3517 or email: enquiry.cavendish@the-ascott.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kristy M wrote a review Aug 2022
1 contribution
Excellent 10 day stay at The Cavendish Hotel. The service was exceptional. I was especially impressed with the manager and staff who served breakfast. They were always pleasant and attentive as they efficiently met the needs of numerous guests. Well done! I will definitely stay here again!
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Pranay Nuwal, Other at The Cavendish London
Responded 3 weeks ago
Dear Guest Thank you for your feedback on our location and our service at The Cavendish London. I appreciate you taking the time to write your review. It’s always pleasing to receive great feedback from our valued guests. Thank you for sharing your experience and we hope to see you again at The Cavendish London on a future stay in our great city. Kind Regards Pranay Nuwal Front of House Manager The Cavendish London Mayfair – London email: enquiry.cavendish@the-ascott.com #thecavendishlondon #CavendishDirect To book our best available rates check out The Cavendish London official website or please contact + 44 (0) 207 389 3517 or email: enquiry.cavendish@the-ascott.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$310 - $453 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the cavendish london hotel london, the cavendish hotel london, cavendish hotel london, cavendish london
LOCATION
United KingdomEnglandLondonSt. James's
NUMBER OF ROOMS
230
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Frequently Asked Questions about The Cavendish London
Which popular attractions are close to The Cavendish London?
Nearby attractions include On The Rocks Bar Crawl (0.2 miles), The Crystal Maze LIVE Experience London (0.3 miles), and Be At One Piccadilly Circus (0.3 miles).
What are some of the property amenities at The Cavendish London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Cavendish London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Cavendish London?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to The Cavendish London?
Conveniently located restaurants include Green Bar at Hotel Cafe Royal, Hard Rock Cafe Piccadilly Circus, and Steak and Company - Piccadilly Circus.
Are any cleaning services offered at The Cavendish London?
Yes, dry cleaning and laundry service are offered to guests.
Does The Cavendish London offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Cavendish London?
Many travelers enjoy visiting Churchill War Rooms (0.5 miles), Tower of London (2.7 miles), and Houses of Parliament (0.8 miles).
Is The Cavendish London accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.