The Park Tower Knightsbridge, A Luxury Collection Hotel, London
Lowest prices for your stay
Hotel direct offer!Unlock Member Rates!
Lock in the lowest price from these sites
Expedia.com$347
Priceline$347
Hotels.com$347
LuxuryCollection$346
Travelocity$347
ZenHotels.com$439
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (838)838
Room & Suite (491)
Dining (62)
About
#439 of 1,209 hotels in London
Location
4.7
Cleanliness
4.4
Service
4.2
Value
3.7
GreenLeaders GreenPartner
Distinctly Knightsbridge, The Park Tower Knightsbridge, a Luxury Collection hotel, London has become the residence for global explorers looking for an authentic experience of the locale. Located just a short walk away from iconic Hyde Park, the hotel features 271 guest rooms and suites, most of them affording breathtaking views of Knightsbridge, Hyde Park and over London's skyline. Recognised as the destination authority, the hotel head concierge and his team will help uncover the hidden gems of the locale so that guests can make the most of their stay. The Park Tower Knightsbridge is also home to The Hyde Bar, offering whiskies and cigars in an intimate and refined setting and The Knightsbridge Lounge which serves Hyde Park-inspired afternoon tea.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Car hire
Business Center with Internet Access
Conference facilities
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Newspaper
Shops
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Room service
Safe
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Location
100Great for walkers
Grade: 100 out of 100
136Restaurantswithin 0.3 miles
38Attractionswithin 0.3 miles
Contact
101 Knightsbridge, London SW1X 7RN England
Getting there
KnightsbridgeUnderground2 min
Hyde Park CornerUnderground6 min
Rental CarsSee rental cars from $25/day
1279Reviews16Q+A100Room tips
Reviews
Traveler rating
- 602
- 405
- 149
- 56
- 67
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
My husband and I stayed for a long weekend. After reading some of the reviews I was a little apprehensive. I shouldn’t have been. I can’t fault any part of our stay. Staff were friendly and helpful, the hotel was lovely. Our room was fantastic and looking out onto Hyde park. Yes parts of the hotel are ready for a lick of paint but that didn’t affect our stay at all. Great spot for Harrods and the big name shops!
Read more
Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Tube station is really close.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Nice service, the bell desk were probably the best. :) Getting taxis like magicians even if there were really none around. We were never late for our meetings. Breakfast selection could be improved, but overall all the basics were there. Location of course - second to none.
Read more
Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I have a Titanium card from the Marriot group as i have been a customer for ever. Normally we are upgraded or we have some wine in our room or something to show that we have some value for the group. This time we were not upgraded, the receptionist was not helpful or cooperating with us, there was not even a bottle of water in our room. We had to ask twice to get some water. The service during our stay was pitiful and when we left it took for ever to get a porter. Last time we are staying there and of course we will tell our teams to stop going there. Awful
Read more
Date of stay: December 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Sue Finlay, General Manager at The Park Tower Knightsbridge, A Luxury Collection Hotel, London
Responded Feb 15, 2023
Dear jmLondon845 , I would like to thank you for choosing and staying at the Park Tower Knightsbridge, A Luxury Collection Hotel and for taking the time to share your feedback. Firstly, I would like to sincerely apologise for your experience on this stay and for not meeting your expectations and that as a Marriott Bonvoy Titanium member, this status was not recognized and valued on this occasion. We have taken on board your valued feedback regarding the service and addressed these with the relevant departments you have highlighted to ensure this does not occur in the future. I do hope we will have the opportunity to welcome you back in the future and have the opportunity to restore your faith in the Park Tower Knightsbridge. Kind regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not quite what I expected from a 'Luxury Collection' Hotel. They do not have a breakfast room, and only serve breakfast in the rooms, so we decided it was not worth the money they were charging and ate outside. There is also no Executive Floor or Lounge. The room was acceptable except that the amenities in the bathroom had very clearly been used before. The body lotion had smudges on the bottle and the shampoo was half empty. We stay in London once or twice a month and usually stay at an other 5star Hotel nearby. We wanted to give the Park Tower a try, but we will be back at our usual Hotel, as the Park Tower is clearly not up to our standards.
Read more
Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Try any of the other Hotels nearby
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Sue Finlay, General Manager at The Park Tower Knightsbridge, A Luxury Collection Hotel, London
Responded Jan 16, 2023
Dear Hugo W, I would like to thank you for choosing and staying at the Park Tower Knightsbridge, A Luxury Collection Hotel and for taking the time to share your feedback. We value the constructive feedback provided and I would like to take this opportunity to extend my apologies for not meeting your expectations upon your recent stay. Currently we are only offering breakfast in the room and hope to reopen our Trianon Room located on the first floor in the near future. We have addressed the feedback provided with our Housekeeping department in order to improve on the concerns raised relating to the in-room amenities. I do hope that we will have the opportunity to welcome you back to restore your faith in the Park Tower Knightsbridge and our services. Kind Regards Sue Finlay
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms are large with spectacular views, however the hotel is dated and from the smell on the corridors it still has smoking and non smoking floors. The lobby is nice and it has been re-furbished. Room service was prompt Given the fact that it was almost half price compared to other similar properties around , i would stay here again.
Read more
Date of stay: November 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
A lovely small luxury hotel in the perfect location, I would definitely recommend. It looks nothing from the outside and yes the bedroom decor is a bit dated in colour. Everything was clean. Large bedroom with UK super king size bed that was incredibly comfortable. We had 3 rooms, 5 people and everyone said the same. Lovely to have a large window, view was better on the side that was furthest from the lift. Large bathroom with bath and separate large shower. Face cloths provide which isn’t as common these days. We didn’t eat in the hotel, it’s very overpriced. But so is the area, I paid £2.50 for a 330ml plastic bottle of water from the ice cream van round the corner. I bought a 1ltr glass bottle of water from Planet Organic the next day for £1.30.
Read more
Date of stay: December 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I stayed at this property for one night. The staff were the best thing about this property. They were very attentive and helpful. However, that is where it ends. This hotel is in dire need of a refurbishment. The rooms are very very old and smell terribly of smoke and deodorizer to cover up the smell of smoke. There wasn't even a hair dryer. Thankfully my breakfast was included as part of being a Titanium member because I'd have a problem paying £30 for a buffet breakfast with cold eggs. I would recommend staying elsewhere.
Read more
Date of stay: December 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sue Finlay, General Manager at The Park Tower Knightsbridge, A Luxury Collection Hotel, London
Responded Dec 19, 2022
Dear JFarrell, I would like to thank you for choosing and staying at the Park Tower Knightsbridge, A Luxury Collection Hotel and for taking the time to share your feedback. Firstly, I would like to sincerely apologize that this stay did not meet your expectations and we have taken on board your constructive feedback and addressed this with the relevant departments so we can improve on the concerns raised with regards to the breakfast experience, missing hair dryer and air quality. Thank you for your positive comments regarding the attentiveness and helpfulness of our team which is appreciated. I do hope we will have the opportunity to welcome you back that we can ensure your next stay meets your expectations and have the chance to restore your faith in the Park Tower Knightsbridge. Kind regards Sue Finlay
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One of the worst experience in London after 10 years stay in this hotel. Instead of treating loyal customer differently, the hotel wanted to downgrade my booking due to high demand although higher categories were available. Moreover, they have allocated the worst room with broken sockets and a very bad smell in the bathroom.
Read more
Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Sue Finlay, General Manager at The Park Tower Knightsbridge, A Luxury Collection Hotel, London
Responded Dec 9, 2022
Dear mohammedaH7254LJ, First and foremost allow us to apologize for the issues you encountered during your arrival at the Park Tower Knightsbridge. Unfortunately an upgrade for your room was not available since the hotel was fully booked throughout your stay. We do assure you that your comments were raised with the Engineering as well as the Housekeeping departments in order to avoid similar occurrences in the future. We truly hope you will give our Hotel another chance to prove to you that we can serve you better. Kind regards, Sue Finlay
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Afternoon tea in their lounge, beautiful setting , it kind of went down hill after that , service was diabolical to say the least , our party of 5 was served 2 plates of afternoon tea, then waited forever for the 3 one , this we had to chase them for , best but when we were paying , they only went and served another table , saying that they had been waiting to pay , well the final insult 24% service charge !!!! Highway robbery , a lovely afternoon catching up with friends was spoilt but the terrible service we didn’t have ……
Read more
Date of stay: November 2022Trip type: Traveled with friends
Value
Location
Service
Room Tip: Go elsewhere for Afternoon Tea
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sue Finlay, General Manager at The Park Tower Knightsbridge, A Luxury Collection Hotel, London
Responded Nov 30, 2022
Dear mandyh239, Further to your recent experience at the Park Tower Knightsbridge, I would like to sincerely thank you for providing your feedback. Firstly may we apologise for the service you experienced on that day which please be assured is not indicative of the normal standards of service and attention we offer our guests. This feedback has been given to the relevant people within our team to address to ensure this does not happen in the future. With regards to the service charge, please be advised that this is 12.5% rather than 24% as you have stated and it is discretionary and due to the service you experienced on the day, we will certainly offer to refund this if you would be so kind to contact us directly. I am sorry that on this occasion we did not fulfill your expectations and hope that we will have the opportunity to welcome you back to restore your faith in our service and the hotel. Kind regards, Sue Finlay
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There were 5 of us in our party. We had our drinks order taken and delivered fairly quickly but then had to wait for 30 minutes for food. We got food for 3 of our party and then nothing! We waited a further 15 minutes then we went to find out what had happened. They said sorry and then we had to wait another 20 to 30 minutes for the remaining food. They had delivered our food to another table! We then waited about 10 minutes before they took another drinks order where they forgot our water. When we eventually got the bill the service was automatically included. Also whilst in the middle of taking our payment the waiter the took a payment from another table!! Stating that they had been waiting a while!!! Good food but abysmal service!! Would not go there again.
Read more
Date of stay: November 2022
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sue Finlay, General Manager at The Park Tower Knightsbridge, A Luxury Collection Hotel, London
Responded Nov 23, 2022
Dear Christine S, I would like to thank you for choosing The Park Tower Knightsbridge, A Luxury Collection Hotel for your Afternoon Tea and for taking the time to share your feedback. Firstly, I would like to sincerely apologize for your experience on this occasion and I truly regret to hear that we did not meet your expectations. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I would like to take this opportunity to extend my sincere apologies for not meeting your expectations in terms of service on this occasion. We have taken on board your valued feedback and addressed this with the Food and Beverage department so we can improve on the concerns raised with regards to the service We advise about the discretionary service charge on the menu, however, as mentioned is discretionary and definitely if the service is not up to expectations this can be removed. I am delighted to hear that you enjoyed the Afternoon Tea selection that our Head Chef has created. I do hope we will have the opportunity to welcome you back that we can ensure your next experience meets your expectations and have the chance to restore your faith in the Park Tower Knightsbridge and our services. Thank you once again for your time sharing your feedback Kind regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$371 - $635 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton park tower hotel london, sheraton park hotel, sheraton london, london sheraton
FORMERLY KNOWN AS
Sheraton Park Tower
LOCATION
United KingdomEnglandLondonBelgravia
NUMBER OF ROOMS
280
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingTHE PARK TOWER KNIGHTSBRIDGE, A LUXURY COLLECTION HOTEL, LONDON - Updated 2023 Prices & Reviews (England)
Frequently Asked Questions about The Park Tower Knightsbridge, A Luxury Collection Hotel, London
Which popular attractions are close to The Park Tower Knightsbridge, A Luxury Collection Hotel, London?
Nearby attractions include Old & New Photography (0.2 miles), Apsley House (0.3 miles), and Harrods (0.2 miles).
What are some of the property amenities at The Park Tower Knightsbridge, A Luxury Collection Hotel, London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Park Tower Knightsbridge, A Luxury Collection Hotel, London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Park Tower Knightsbridge, A Luxury Collection Hotel, London?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The Park Tower Knightsbridge, A Luxury Collection Hotel, London?
Conveniently located restaurants include Sumosan Twiga, Osteria Romana, and The Rosebery.
Are there opportunities to exercise at The Park Tower Knightsbridge, A Luxury Collection Hotel, London?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Park Tower Knightsbridge, A Luxury Collection Hotel, London?
Yes, dry cleaning and laundry service are offered to guests.
Does The Park Tower Knightsbridge, A Luxury Collection Hotel, London offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Park Tower Knightsbridge, A Luxury Collection Hotel, London?
Many travelers enjoy visiting Churchill War Rooms (1.3 miles), Tower of London (3.6 miles), and Houses of Parliament (1.5 miles).
Does The Park Tower Knightsbridge, A Luxury Collection Hotel, London have any great views?
Yes, guests often enjoy the park view available here.
Is The Park Tower Knightsbridge, A Luxury Collection Hotel, London accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.