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Cromwell Crown Hotel

139 - 141 Cromwell Road, London SW7 4DX, England
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722 Reviews from our TripAdvisor Community

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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel is appalling, we were situated directly next to the kitchen which was highly noisy and the air conditioning did not work leading to very high temperatures throughout the room, we paid more for a later check out at 2pm and confirmed this twice with the help desk clerk only to be rudely disturbed at 12.30 and told we... More 

Helpful?
Thank Laura S
Cambridge, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It's not a luxury hotel but staff are friendly. It is clean and comfortable. The position is great. Windows could do with double glazing to reduce traffic noise but otherwise it's good value for money.

Helpful?
Thank Colin S
Dublin
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was apprehensive about staying here after reading some reviews but it was actually really nice. The staff were friendly and our room was really lovely. Cleaning was in every day and our towels were changed when we left them on the floor as requested. I was unwell whilst here so spent a bit more time in the room than... More 

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Thank Dublinstacedoll
Perth, Australia
Level Contributor
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Staff at this hotel are more concerned with keeping their nicotine levels up (usually in the front entrance) rather than attending to their guests and making up rooms. Our room was actually quite nice for what we paid but we shared with a friendly mouse and paper thin walls meant it wasn't family friendly!

Helpful?
Thank Tina W

Travelers are raving about these London hotels

Dublin, Ireland
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Really accommodating staff! We loved the water feature in reception, and the bathrooms are beautiful. Sabrin is such a lovely, friendly, welcoming lady. Highly recommended. We really appreciated the complimentary prosecco.

Helpful?
Thank Neville90
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Excellent location and good service, is close to underground station and bus stop, located in a quiet and very nice neighborhood. The great room service and the care of well educated and friendly welcome. I recommend and return to host me for sure.

Helpful?
Thank Felipe_Rodelingue
A TripAdvisor Member
1 of 5 stars Reviewed 5 weeks ago via mobile

Stayed over New Years at this overpriced sub standard hotel. At checkin would only give out 1 room key for 2 of us. In the bathroom there were no bath mats or hand towels. The Foyer also smelt. We needed to checkout by 6 30am to catch a early flight and needed to wait 15mins for reception to appear to... More 

Helpful?
Thank A TripAdvisor Member
Bath, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 4, 2016

Booked a family room for my Husband, myself and 19 year old Son and Daughter to stay New Year's Eve. On arrival we had 2 adjoining double rooms, one far larger than the other, Very awkward sleeping arrangements as no spare duvet available to provide some privacy. Rooms were just outside the bar/restaurant next to a busy kitchen! The kitchen... More 

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1 Thank CeliaBA15
London, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 4, 2016

Few steps away the Natural History Museum, Victoria and Albert Museum, Harrods , ect. Staff is very friendly. Overall the hotel is of average level, rooms are comfortable but cleanliness is not the best.

Helpful?
Thank Dagni D
United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 2, 2016

Stayed here in June 2015 for Wimbledon, the hotel location is great within walking distance of major attractions and close to a couple of underground stations. The hotel itself was nice, service was OK which you'd expect from a London hotel. Rooms were quite small though so not much space to move within the room!

Helpful?
Thank Neil M
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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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