We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Park City Grand Plaza Kensington Hotel

Traveler (520)
360
Panoramas (22)
Room & Suite (459)
Certificate of Excellence

About

#379 of 1,117 hotels in London
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Room service
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Wheelchair access
Show more
Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood

Location

Full view
100Great for walkers
Grade: 100 out of 100
124Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
Neighborhood
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Read more
See all nearby hotels
1,603Reviews
41Q+A
100Room tips
Traveler rating
  • 858
  • 541
  • 117
  • 45
  • 43
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
Luxurious, sparkling clean rooms with excellent room service. Very tasty dining options. Centrally located, walking distance for BIG BUS TOUR. Will definitely stay again whenever in London for a day or week.
Read more
In a city teaming with hotel options, finding one that is well located and affordable can be a challenge. This charming hotel offers rooms of substantial size, comfortable beds good sized bathrooms and in a quiet neighborhood in Kensington. The staff was friendly and incredibly
Read more
Response from AlessandroParkCity, Front Office Manager at The Park City Grand Plaza Kensington Hotel
Responded 5 days ago
Dear 892terryb. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.
Read more
There have been some subtle changes since the last visit. The front counter staff have changed and I missed the warm welcome. There was no-one to help carry the bags up the front steps or to help to the room even though there were several at the front desk. In the evening there
Read more
Response from AlessandroParkCity, Front Office Manager at The Park City Grand Plaza Kensington Hotel
Responded 5 days ago
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.
Read more
+1
We stayed here for 7 nights just two weeks ago, we loved the location and the fact you can walk or Uber to see the many sights. We only ate in the restaurant the night we arrived and only because of convenience, the server said he didn’t know what the Service Charge was and no
Read more
Response from AlessandroParkCity, Front Office Manager at The Park City Grand Plaza Kensington Hotel
Responded 5 days ago
Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear about your negative experiences. Please accept our apologies, this critical feedbacks will be used in training our staff. Thank you and look forward to seeing you soon.
Read more
We recently spent four nights at this hotel. Although we did not eat at the onsite restaurant and the cooling system was sporadic to say the least I am still giving five stars. Why? Well, the staff was very helpful, the hotel was very clean and finally, the mattress was
Read more
Response from AlessandroParkCity, Front Office Manager at The Park City Grand Plaza Kensington Hotel
Responded 2 weeks ago
Dear Traveler. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.
Read more
Previous
PRICE RANGE
$142 - $312 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the parkcity hotel londonparkcity londonpark city hotel londonparkcity hotel london
LOCATION
United KingdomEnglandLondonKensington and Hyde ParkSouth Kensington
NUMBER OF ROOMS
62
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing