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Richmond Way Shepherds Bush, London W14 0AX England
Lowest prices for your stay
Booking.com
$115
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$142
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Free cancellation until 10/15/22
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$110
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Traveler (1174)
360
Panoramas (13)
Room & Suite (678)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Individually wrapped toiletries
Updated 03/15/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 03/15/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#388 of 1,195 hotels in London
Location
4.1
Cleanliness
4.3
Service
4.0
Value
3.7
GreenLeaders Silver level

Welcome to K West Hotel & Spa, your London “home away from home.” K West Hotel & Spa aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Nearby landmarks such as Tardis Police Box (1.3 mi) and Royal Albert Hall (1.7 mi) make K West a great place to stay when visiting London.

You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a refrigerator, and you can stay connected during your stay as K West offers guests free wifi.

The hotel features a 24 hour front desk, a concierge, and room service. Plus, K West offers a hot tub and breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, parking is available.

While visiting London, you may want to try some souvlaki at one of the nearby restaurants, such as Santorini Restaurant, The Real Greek Marylebone, or It's all Greek to me.

If you’re looking for something to do, Kyoto Garden (0.5 mi), Notting Hill (1.0 mi), and Holland Park (0.5 mi) are a nice way to spend some time, and they are all within walking distance of K West.

K West Hotel & Spa puts the best of London at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air purifier
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Residential Neighborhood
Languages Spoken
English, Spanish, German, Italian and 2 more
4376Reviews108Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Alison wrote a review Oct 3
1 contribution
Best hotel stay I always book here because the service and staff are amazing. Spa was great too! Food is good Used the self check in which was great because I was running late The only thing that wasn’t great was that I didn’t get to use my friend membership lol
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kimlouise0809 wrote a review Oct 3
3 contributions1 helpful vote
Absolutely lovely hotel and spa would definitely recommend. You book a time slot for the spa which is a great idea as this means there are only a few people at one time. Staff in both the spa and hotel very friendly and accommodating would definitely return
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Maryiam N wrote a review Oct 2
2 contributions
+1
We loved our stay here. From booking to sorting everything out it was amazing. The room was amazing we loved it and it was so so spacious. We had cream tea and breakfast included which was very yummy. We also had a spa session booked and a massage booked. We had to move our massage but that was no problem as they had so many alternatives and made it work for us. The massage was SO good, can’t complain. The only thing was the parking to open the gate we had to find someone each time and wait. It wasn’t very convenient but it’s not the worse thing. I would definitely come again. Can’t wait to book again.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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shryn19 wrote a review Oct 1
2 contributions4 helpful votes
This was my second stay at this hotel, after enjoying my first time there a few years ago, and I have to say I didn't enjoy this visit as much as my first, although it was still a good stay overall. Positives first: the bed was very comfortable, there weren't any problems with cleanliness, the room was quiet, and the location is pretty decent if you don't mind getting the Tube into central London. For me, those are far and away the most important things for a hotel to have, so I do recommend this property in spite of the negatives I'll mention below. However, I do have some quibbles, the main one being that the place is definitely starting to need a refurb. For example, the end of one of my curtains had come detached which meant it couldn't be closed properly, and the net curtains had a handful of holes in them. The plug in the sink didn't drain properly (it did, just very slowly), which I think a housekeeper tried to fix one day to no success. A couple of bits of wallpaper were starting to peel away. There wasn't a 'do not disturb' sign in the room. The room could be quite cold and I think the heater didn't really work properly - not a big deal for me as the weather was generally mild, but in winter it might be more of an issue. There were some simple aesthetic things too, like some signs missing screws and one of the glass panels in a lift being cracked. Speaking of the lifts, they felt a bit 'rickety' and I was often worried they were going to break down! Finally, I was staying in the very top room (704), and I had a bit of trouble finding it when I checked in - the signage to the 7th floor should be clearer as there's no lift access. You have to go to the 6th floor then take a set of stairs (which is signposted), but those stairs are behind a door with no mention of it being the access route. The first time I went up there, I was worried I was going into a staff-only area! As I said, these issues are relatively minor, but they were notable, and added up. I still had a good stay, but honestly for the price I paid for the room I would expect not to have noticed these problems, and it puts me off from returning in future. Overall, as I said, I do recommend the hotel, but I hope the managers will refresh things soon to bring it back to the top-notch quality I found before.
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Date of stay: September 2022
Rooms
Service
Sleep Quality
Room Tip: Use the set of lifts at the end of the corridor to get to the 7th floor quicker!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alice wrote a review Sep 2022
1 contribution
I’ve had the most relaxing time in the spa with sauna and relaxation room followed by a great massage! The staff has been beyond expectation in making me feel comfortable and relaxed though they were busy(which they didn’t let shine through). Priyank was the best showing me around the spa and checking in what I needed. I could tell that he and his colleagues wholeheartedly want you to be as comfortable as possible and go beyond expectations! I got a whole body massage by Kamilla and it was one of the best massages I’ve ever had in London…and I’ve had many. She was very professional, calming and knowledgeable and I could tell she’s been through extensive training on all things massage and facials. Though I live on the other side of London I’ll be back - this was very special! Thank you to the whole team for making me so comfortable and pampering me!
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Debbie C wrote a review Sep 2022
Hod Hasharon, Israel28 contributions17 helpful votes
Great hotel close to Olympia and Shepherd's Bush railway stations. The room was spacious and clean. The breakfast was excellent with a choice of continental, English or a la carte menu. Ask for Shane at the reception. He was excellent. Very attentive and helpful.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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gemma0603 wrote a review Sep 2022
Cardiff, United Kingdom2 contributions1 helpful vote
When I booked this hotel I was swayed by the bright lights outside and it’s modern appearance. How disappointed I was. The rooms feel old, the lifts don’t work, the ice machines are broken. The air conditioning is temperamental and overall for my £500 for two nights I wish I’d just booked a premier inn. The spa was booked from 11.30-12.30 and we weren’t let in until 11.45. The staff appeared confused in the most part. Shame as location was good but I won’t be returning.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Genia wrote a review Sep 2022
1 contribution
Out stay at K West was amazing. The staff at reception were so welcoming and friendly. Our room was nice and clean and so spacious. We had such a relaxing time at the spa and our massages were just what we needed. The staff were so lovely and catered to our every need. We had dinner at the restaurant and the food delicious. Overall, it was a wonderful experience and I would recommend anyone who was looking for a nice relaxing experience to stay there.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Master A wrote a review Sep 2022
1 contribution
Very clean hotel with welcoming staff! This hotel has a spa on the first floor. The spa changing rooms very clean with locker provided! Great spa facilities! You get an hour per session, I think this could be longer as most spas I have visited you get a whole day to enjoy the facility’s. The ice room is very dark and you could slip inside *just to note* the rooms where very nice and spacious with fridge included which was good for our stay. You also have access to the gym 24 hours a day you can access by using your room card. The breakfast - we had a continental breakfast included which was very nice! And great selection. The staff kept pushing for us to upgrade to a hot breakfast! I do not think the hot breakfast is value for money you might as well stick with the continental breakfast in my opinion! If you are thinking of driving the parking can be very costly. The hotel charge £29 per 24 hours of parking. There is a multi story car park across the road that charges £25 for 24 hours so just keep that in mind. The hotel has very good transportation links so maybe leave the car at home unless you have no option! Overall experience was good and left the hotel happy. Hope this review helps
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mel G wrote a review Sep 2022
5 contributions
Booked through Secret Escapes with whom we always had a good experience. The hotel was a good location for us but unfortunately didn't quite live up to the description or photos on the website. The bar was pleasant and served a good G&T. The breakfast was also good quality. Prior to our stay, the hotel sent an email with tge choice to download their app and get a check in key which we did. The app informed us we were in room 600 (on the 6th floor). However, when we activated our check in key on the day, the app informed us that our room had been changed to 231. We didn't think too much of it until we got to the room and found it to be in the bowels of the hotel overlooking an alleyway where people were dragging dustbins around. The room itself was spacious but tired. The bedside lamps had one bulb not working and one of the lamps was wobbly and leaning at an angle. The bathroom was very tired and dated. As we were on a one night, busy stay it wasn't too much of a problem but did put us off staying here again. The bed was very comfortable and we did get a good night's sleep.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$132 - $220 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
k west hotel and spa, k west london
LOCATION
United KingdomEnglandLondonHammersmith / Fulham
NUMBER OF ROOMS
220
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Frequently Asked Questions about K West Hotel & Spa
Which popular attractions are close to K West Hotel & Spa?
Nearby attractions include Adventox - Can you Escape (0.09 miles), Sherlock: The Official Live Game (0.1 miles), and Shepherd's Bush Empire (0.1 miles).
What are some of the property amenities at K West Hotel & Spa?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at K West Hotel & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at K West Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at K West Hotel & Spa?
Yes, parking is available to guests.
What are some restaurants close to K West Hotel & Spa?
Conveniently located restaurants include Liz Cafe, Harana, and Al Forno - Shepherd's Bush Green.
Are there opportunities to exercise at K West Hotel & Spa?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at K West Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at K West Hotel & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does K West Hotel & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at K West Hotel & Spa?
The staff speaks multiple languages, including English, Spanish, German, Italian, and Polish.