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K West Hotel & Spa

#257 of 1,066 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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K West Hotel & Spa
K West Hotel & Spa
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2,334 Reviews from our TripAdvisor Community

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Showing 2,100: English reviews
Ellington, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel lobby and restaurant were modern and clean. Desk staff were nice for the most part. Traveling with three friends in London a few weeks ago, we booked two rooms, double-occupancy.Two of my friends got a room that was upgraded and they were pleased with it. Our room however, was dark and small in the far back corner of... More 

Helpful?
Thank Dee C
Greater London, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

I cannot describe the experience in words but will try. We had an amazing time and we are still feeling the benefits. Would 100% recommend. And also amazing products. My hair still feels soft from the hair conditioner.

Review collected in partnership with this hotel

Helpful?
Thank marilynF3188UL
nyc
1 review
5 of 5 stars Reviewed 4 days ago NEW

K West = great accommodations + prime location + cool vibe. staff incredibly helpful and friendly. amazing spa... love the snow room.... massage was just what i needed after flight in.... room service prompt..food was great... selection somewhat limited though.

Review collected in partnership with this hotel

Helpful?
Thank m c
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hello m c, That's a formula for a great hotel!!! Thank you for a great review, hoping you will fly back soon and repeat the equation! Martin Hurley General Manager K West Hotel & Spa More 

London, United Kingdom
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here with my partner as a short getaway as we were going to see a concert in Hammersmith. Staff were very lovely and attentive. Pro's Comfy huge bed Lovely attentive staff Location - hidden away in a quiet street very close to the hustle and bustle of Westfield Con's Breakfast was very disappointing- maybe because we chose to have... More 

Helpful?
Thank Nat L
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hello Nat L, Thanks for your review, I'm sorry that the pros didn't outweigh the cons for you (and we didn't compete with your local cafe). Is a "fierce" shower better than a weak shower? Maybe using the spa would have changed your mind, but we understand we are not to everyone's taste. Kind regards, Martin Hurley General Manager K... More 

Dusseldorf, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great funky stylish with staff that is ever changing good spacious rooms and generous bathrooms Nice food lovely bar with a bit of luck you get to meet rockstars and wannabes... Closely located to Wetsfield shopping centre and Earls court, many nice places around

Helpful?
Thank Cl A
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi Cl A, Thank you for your FIVE STARS!!! Did you meet a wannabe or a rock star?? I'm pleased you enjoyed your 3 nights and look forward to seeing you back for another 3 soon. Martin Hurley General Manager K West Hotel & Spa More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Lenuta at reservations helped bring everything together for the hen nighr i planed from organising prosecco to the suite when needed to understanding which offers worked out best for us. I booked a pedicure and manicure with the Nail bar for me and the hen... We had an absolute blast!! Subrina looked after us and couldnt have made our treatments... More 

Review collected in partnership with this hotel

Helpful?
Thank 324jay
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi 324jay, That's an absolutely amazing FIVE STARS!!! Lenuta and Subrina will be delighted to see their names on TripAdvisor, it is great to read how they made your Hen party special - makes me want to have one myself. Come find the hidden gem again soon!! Martin Hurley General Manager K West Hotel & Spa More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Had a lovely stay at this hotel we were late arriving due to traffic but it was a 24 hour check in which was helpfull. Rooms huge and spacious, food was lovely and gym was best ive seen for a hotel!! Was 5 mins walk from the train station, taxis always near by but everything withing walking distance. Only quirey... More 

Helpful?
Thank sjsmith88
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hello sjsmith, Thank you for a FAB FOUR STARS!!! I just signed off our great new menu - with all the GF options labelled. Your wish is our command. Thank you for all your kind comments about the facilities (yes our Gym is HUGE for a Hotel) and thanks for the recommendation! Martin Hurley General Manager K West Hotel &... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

Overall my stay at K West spa was very enjoyable and the staff are very helpful and friendly. I had booked a couples package for my boyfriends birthday and on arrival the receptionist advised that we had been upgraded which was a lovely gesture and Was very much appreciated. The room was lovely big and spacious, but I sat on... More 

Review collected in partnership with this hotel

Helpful?
Thank jazy867
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hello jazy867, Thank you for your great FOUR STAR REVIEW!!! I'm pleased you had a great stay, I'm really sorry that two pieces of the Spa equipment were out of action when you visited. It's a very rare event and and would only ever be for unplanned essential maintenance. Thanks again for the review and we hope to see you... More 

Bucharest, Romania
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Stayed here in early-mid July for a week. It was a very good deal for the location, amenities and time of year so I recommend it. Our room wasn't flawless, there were a couple of holes in the curtain, some marks on a wall but that's hardly an issue, only if you're extra picky. Otherwise, the room was clean, the... More 

Helpful?
Thank AdelinaR22
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi AdelinaR22, Thank you for your four star review, sounds like you had a great week in London and I'm pleased you would come back. I'm sorry about the imperfections but we do constantly strive to get better everyday. Hope to see you back at K West soon! Martin Hurley General Manager K West Hotel & Spa More 

Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I've stayed here a few times, and always thought it was quite a good hotel (moderately priced and nice rooms). It has had a bit of a refit and looks more stylish now. The biggest upgrade is in the staff though. Everyone is polite and friendly, but they also go the extra mile. Everyone makes a point of saying hello... More 

Helpful?
Thank Clarkieessential
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi Clarkieessential Thank you for your great FOUR STAR REVIEW!!! I'm pleased you can see the changes, especially in the Team. We work hard to be amazing and it is great when it's recognised by our Guests. Thanks also for mentioning "Friends of K West" - I'm sure you will take advantage of Friends benefits next time you stay! Martin... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access

Additional Information about K West Hotel & Spa

Address: Richmond Way | Shepherds Bush, London W14 0AX, England
Location: United Kingdom > England > London
Price Range: $137 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — K West Hotel & Spa 4*
Number of rooms: 220
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Also Known As:
k West Hotel And Spa
k West London
K West Hotel & Spa London, England
Hotel Style:
#24 Green Hotel in London
#53 Spa Hotel in London
#193 Luxury Hotel in London
#237 Romantic Hotel in London
#267 Business Hotel in London
#295 Family Hotel in London
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