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K West Hotel & Spa

Richmond Way Shepherds Bush, London W14 0AX England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Free cancellation until 04/06/22
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Traveler (1098)
Panoramas (13)
Room & Suite (521)
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What you can expect during your stay
  • Individually wrapped toiletries
Updated 01/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 01/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#499 of 1,200 hotels in London
Travelers' Choice
GreenLeaders Silver level

Welcome to K West Hotel & Spa, your London “home away from home.” K West Hotel & Spa aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Nearby landmarks such as Tardis Police Box (1.3 mi) and Royal Albert Hall (1.7 mi) make K West a great place to stay when visiting London.

You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a refrigerator, and you can stay connected during your stay as K West offers guests free wifi.

The hotel features a 24 hour front desk, a concierge, and room service. Plus, K West offers a hot tub and breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, parking is available.

While visiting London, you may want to try some souvlaki at one of the nearby restaurants, such as Santorini Restaurant, The Real Greek Marylebone, or It's all Greek to me.

If you’re looking for something to do, Kyoto Garden (0.5 mi), Notting Hill (1.0 mi), and Holland Park (0.5 mi) are a nice way to spend some time, and they are all within walking distance of K West.

K West Hotel & Spa puts the best of London at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Fitness / spa locker rooms
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Steam room
24-hour security
Baggage storage
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air purifier
Air conditioning
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Seating area
Wardrobe / closet
Bottled water
Private bathrooms
Wake-up service / alarm clock
Electric kettle
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
Residential Neighborhood
Languages Spoken
English, Spanish, Croatian, German and 3 more
4200Reviews108Q+A100Room tips
Traveler rating
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  • 1,344
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  • 224
Time of year
Traveler type
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Selected filters
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  • English
Popular mentions
Sara wrote a review Jan 22
London, United Kingdom1 contribution2 helpful votes
The hotel itself is falling apart I noticed many defects, in our room two out of three of our lamps were not working. In the spa the cold room was nothing as described online more like a dark cold room with a strange smell coming from inside. Upon arrival I noticed that our hand towels were not clean, this really made me question the hygiene of this place. The bed was extremely uncomfortable I had one pillow and it was all lumpy inside. The spa experience, I had a scrub and massage which was amazing the therapist was really good. She was a little late so I didn’t get the full 50mins which was a little disappointing. The breakfast was cold all the fruit was hard and no juice in the watermelons, the pastries were a little hard too. The hot breakfast was nice the eggs were cooked to perfection and the avocado was fresh. I usually don’t write reviews but I feel this time it was necessary, in total I paid £350 for one nights stay including a spa treatment and breakfast it was not worth the money and I wouldn’t return to K-West nor recommend this hotel to a friend.
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Date of stay: January 2022Trip type: Traveled with family
Room Tip: It’s a perfect spot for visiting Westfields.
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Les G wrote a review Jan 20
1 contribution
Had a couple of problems with our room on a stay last year. I was emailed asking about my stay and replied giving the faults with my room. I was contacted and offered a complimentary stay in an executive room. We took advantage of this recently and was also surprised to find a note welcoming us back alongside a bottle of wine. We have stayed here 4 times now and it has always been good apart from some issues with air conditioning and a couple of things in the bathroom that let us down. I really wasn’t expecting to be offered what I was given.
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Date of stay: January 2022
Paola C wrote a review Jan 18
1 contribution
Close to the city center, short walking distance to bus and tube, this hotel offers a friendly and discrete atmosphere. Clean, far from city noises, kind personnell, definetly comfortable. It was my second stay at this hotel and I will for sure come back again.
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Date of stay: January 2022Trip type: Traveled as a couple
Ondine H wrote a review Jan 17
1 contribution
Everything was great, the room, the facility, and the vibe. However, by booking the Spa treatment online, I was never told there were how many hours of cancellation policy. Later being told by Spa receptionist that it is card charged only so either we do it that time or will be charged completely with the service. I appreciate the service but not the part that we were never being told clearly. Breakfast was said to be included but turns out actually have to pay for it for a real breakfast. When customers come and plan for their trips, they do not want surprised fees or policies. If there is anything, please do say in advance, otherwise, it easily ruin the whole schedule of customers' trip or even caused an argument. Besides those, Spa receptionist was really welcoming.
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Date of stay: January 2022
Sleep Quality
007rat wrote a review Jan 10
Turangi, New Zealand16 contributions4 helpful votes
Great budget hotel with large sized executive bedrooms within 5 mins walk of Shepherds Bush tube station. Clean room and good check in process. Hope to return again in the future. Did not eat at the hotel so cannot comment on breakfast etc. well worth a visit
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Date of stay: January 2022Trip type: Traveled as a couple
Response from Viana P, Guest Services / Front Office at K West Hotel & Spa
Responded 6 days ago
Dear 007rat, Thank you very much for your review, I am happy to see your stay with us went well and glad to hear about the room standards and check in procedure. We would love to have you back in the future and hopefully for your next stay you can pop into our Studio Bar and Restaurant for some delicious meals. Feel free to get in touch with our lovely Reservations team closer to the time and enquire about special bed and breakfast rates. Their email is bookit@k-west.co.uk. Looking forward to welcoming you back! Best wishes to you. Kind regards, Viana
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$122 - $242 (Based on Average Rates for a Standard Room)
k west hotel and spa, k west london
United KingdomEnglandLondonHammersmith / Fulham
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Frequently Asked Questions about K West Hotel & Spa
Which popular attractions are close to K West Hotel & Spa?
Nearby attractions include Sherlock: The Official Live Game (0.1 miles), Adventox - Can you Escape (0.09 miles), and Shepherd's Bush Empire (0.1 miles).
What are some of the property amenities at K West Hotel & Spa?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at K West Hotel & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at K West Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at K West Hotel & Spa?
Yes, valet parking is available to guests.
What are some restaurants close to K West Hotel & Spa?
Conveniently located restaurants include Liz Cafe, Harana, and BrewDog Shepherd's Bush.
Are there opportunities to exercise at K West Hotel & Spa?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at K West Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at K West Hotel & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does K West Hotel & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at K West Hotel & Spa?
The staff speaks multiple languages, including English, Spanish, German, Italian, Polish, Croatian, and Romanian.