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K West Hotel & Spa

Richmond Way Shepherds Bush, London W14 0AX England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1002)
Panoramas (13)
Room & Suite (489)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
Updated 01/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 01/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#416 of 1,154 hotels in London
GreenLeaders Silver level

Welcome to K West Hotel & Spa, your London “home away from home.” K West Hotel & Spa aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Nearby landmarks such as Tardis Police Box (1.3 mi) and Royal Albert Hall (1.7 mi) make K West a great place to stay when visiting London.

You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a refrigerator, and you can stay connected during your stay as K West offers guests free wifi.

The hotel features a 24 hour front desk, a concierge, and room service. Plus, K West offers a hot tub and breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, parking is available.

While visiting London, you may want to try some souvlaki at one of the nearby restaurants, such as Santorini Restaurant, The Real Greek Marylebone, or It's all Greek to me.

If you’re looking for something to do, Kyoto Garden (0.5 mi), Notting Hill (1.0 mi), and Holland Park (0.5 mi) are a nice way to spend some time, and they are all within walking distance of K West.

K West Hotel & Spa puts the best of London at your fingertips, making your stay both relaxing and enjoyable.

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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Taxi service
Business Center with Internet Access
Fitness / spa locker rooms
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Steam room
24-hour security
Baggage storage
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air purifier
Air conditioning
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Seating area
Wardrobe / closet
Bottled water
Private bathrooms
Wake-up service / alarm clock
Electric kettle
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
Residential Neighborhood
Languages Spoken
English, Russian, Spanish, Bulgarian and 7 more
3,997Reviews106Q+A100Room tips
Traveler rating
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Popular mentions
James M wrote a review Nov 2020
5 contributions1 helpful vote
The hotel is in a great location for us driving up to London from the South Coast. It's just outside the congestion charge zone, and as a bonus they were offering free parking within our offer package, which is unusual for London and much appreciated. Despite being just outside the congestion charge zone, the hotel is a 5 minute walk from the central line (and also Westfield London) so it's super easy to get into Central London very quickly. The room we had (Executive Double) was very nice - lovely and spacious. Staff had set up the sofa bed for our 6 year old daughter too which was much appreciated. The only slight negative in terms of the room was that I would say the bathroom is starting to let it down a bit. It's not that bad and I've seen far worse but for example there is no seal under the shower screen so water goes all over the room when you're taking a shower. Breakfast was in the room due to the pandemic, and was ordered via the tablet in the room. It was delivered on time, and was delicious with plenty of food. Staff were very friendly and helpful - the only other thing to watch out for was that we booked the "London's Calling" package which included free breakfast. When checking out they tried to charge us for one of the breakfasts (for our daughter) as they claimed the package included only 2 breakfasts. It did not say this anywhere upon booking, and as we booked for 2 adults and 1 child with a free breakfast package, they removed the charge when we complained. Overall, the hotel was great for the price we paid, and we would definitely consider staying again in the future for our next trip to London.
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Date of stay: October 2020
Room Tip: Executive Double is very spacious with space for 1-2 children.
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George M wrote a review Nov 2020
London, United Kingdom17 contributions
We stayed at your hotel on the 23-26 for my wedding day, on the day of my wedding 24th October i was getting ready and asked for breakfast as i paid for the 2 rooms with breakfast, when my breakfast came it was cold and tasteless, we then had waitress charge us for the 3 breakfast, which she said it had to be done on the spot. On the 25th my wife and i asked for 2 plates and 2 cups but someone in reception said to me no you need to come and get it from downstairs. We didn’t like the service of the hotel however the way the room was presented was very nice,The bed was comfortable and room upgrade was very useful and spacious.
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Date of stay: October 2020
Sam B wrote a review Nov 2020
1 contribution
The hotel room had a few minor issues such as bathroom tiling rusting but overall it was a nice room. The room service pizza was horrible. Tastes of sugar, we didn’t eat it. Lunch wasn’t nice either (it was part of the paid package or we wouldn’t have bothered). The massage was nice and we enjoyed the spa time. Staff were friendly but the food was over priced and not nice at all.
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Date of stay: November 2020Trip type: Traveled as a couple
culaccino wrote a review Nov 2020
Glasgow, United Kingdom9 contributions1 helpful vote
I booked this hotel/spa as a birthday treat for my husband. We were so excited but right from the start there was issues with communication. Sent several emails with no response, called the phone number, no response. One lady showed a little attentiveness but gave up after trying to call us back once. We did raise the issue when we checked in only to be told they have no staff to provide usual services and they are getting ‘too many calls to handle.’ I feel it’s unfair to charge so much when the service is non existent/poor. The rooms were not cheap, the staff were giving incorrect information about the facilities. Absolutely no hope of booking the spa, which was the main reason we came all the way to this particular hotel, fully booked with no consideration for residents, despite continuous attempts at trying to speak to someone about time slots. The spa phone number is never answered. Rooms were average, rips and stains on curtains, rubbish under the bed, dodgy tap in bathroom and the shower sprays right out of the tub and floods the floor. We had upgraded to a deluxe room and there were no bathrobes or fluffy carpet as advertised. Housemaids were very polite and cheery and the veggie breakfast was to die for. Room service only at a charge of £3 per order. Totally deflated at our visit, got sucked in by the pretty pictures.
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Date of stay: November 2020Trip type: Traveled as a couple
pdilly1 wrote a review Nov 2020
Inverness, Scotland, United Kingdom39 contributions68 helpful votes
While I appreciate that Covid-19 makes running a hotel a lot more difficult, I simply can't subscribe to the idea that it can be used as an excuse for the most basic of communication problems. - Not getting answers to multiple phone calls on the lead up to the stay - Unable to book into the Spa due to no answer - Unable to get through to reception while staying in the hotel - Card Machines not working for room service - Bathroom flooded every time we took a shower - Reception stating that the bar and restaurant are closed while the they are actually open Instead of apologising for the lack of communication, I was only fed with excuses like "We are very busy" & "we are under staffed". Firstly I dont know why this should be my problem? If you are busy, why are you understaffed? I feel for the staff there as it was clear that they were under staffed - but management need to take responsibility for taking the opportunity to reduce staff numbers and therefore reduce the quality of service
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Date of stay: October 2020
Sleep Quality
$122 - $242 (Based on Average Rates for a Standard Room)
k west hotel and spa, k west london
United KingdomEnglandLondonHammersmith / Fulham
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Frequently Asked Questions about K West Hotel & Spa
Which popular attractions are close to K West Hotel & Spa?
Nearby attractions include Sherlock: The Official Live Game (0.1 miles), Adventox - Can you Escape (0.09 miles), and Shepherd's Bush Empire (0.1 miles).
What are some of the property amenities at K West Hotel & Spa?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at K West Hotel & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at K West Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at K West Hotel & Spa?
Yes, valet parking is available to guests.
What are some restaurants close to K West Hotel & Spa?
Conveniently located restaurants include Liz Cafe, Harana, and BrewDog Shepherd's Bush.
Are there opportunities to exercise at K West Hotel & Spa?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at K West Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does K West Hotel & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at K West Hotel & Spa?
The staff speaks multiple languages, including English, Spanish, German, Italian, Russian, Portuguese, and Polish.
Are there any historical sites close to K West Hotel & Spa?
Many travelers enjoy visiting Churchill War Rooms (3.8 miles), Houses of Parliament (4.0 miles), and Westminster Abbey (3.9 miles).