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The Norfolk Towers Hotel

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932 Reviews from our TripAdvisor Community

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Showing 737: English reviews
Newquay, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here for 3 nights can't really fault it! Very clean, efficient and polite staff and set in a great location - only few minutes walk from Paddington station. We also ate in the restaurant a couple of times and the food was very nice. Would stay here again!

Helpful?
Thank Vickyanna
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Dear Vickyanna, We are delighted to hear that you enjoyed your stay and the unbeatable location made your trip even easier and more comfortable. Additionally it is great to hear that our staff were friendly and efficient – they were thrilled to read your review. We do look forward to welcoming you back to the Hotel again in the future. More 

Adelaide, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First of all the elevator didn't work, our room was still being painted. After struggling down the dysfunctional elevator again, we were given a new room and the bed that we had ordered (double) was not made up and only two singles were present. We then called the front desk and asked not to be disturbed and that we would... More 

Helpful?
Thank Lisa T
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Dear Lisa T, Thank you for taking the time to review our Hotel; we really do appreciate all Guest feedback as it is only through comments such as your own that we are truly able to gauge how our Guests perceive our services and facilities. We are sorry to hear that there had several elements with which you were not... More 

Travelers are raving about these London hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel itself is fairly similar to all the others nested in the Paddington area. It's the care for details, the impeccable cleanliness and the attitude towards the client that make the difference. You get unbeatable location (Tube station 2 minutes away by foot), Oxford Street 15 minutes away, cozy rooms (even if they are on the smallish side), a... More 

Helpful?
Thank Marius C
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Dear Marius C, Thank you for taking the time to review our hotel. I am delighted to read that you have enjoyed your stay with us and also you felt that our rooms are very nice and clean and our breakfast is great. We look forward to welcoming you again. Thank you again for your review More 

Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 25, 2016 via mobile

Reasonably priced hotel only a few minutes walk from Paddington station. What's good -Modern and clean. The hotel looks freshly renovated, my room was modern, fresh and clean as was the reception area and restaurant. -Location. Only a few minutes walk from Paddington station and edgeware road so great links to the rest of London . -restaurant - nicely decorated... More 

Helpful?
Thank Jup_travel
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Dear Jup_travel, We are delighted to hear that you enjoyed your stay and the unbeatable location made your trip even easier and more comfortable. Can i reassure you that the lift has been change to a brand new one. We do look forward to welcoming you back to the Hotel again in the future. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 24, 2016 via mobile

As the title suggests- this is one of the better hotels in the area around Paddington. I took my 5 year old son here for his birthday and it was good for us. A good base and easy to commute to most attractions in London. The hotel is clean, smart and has a good restaurant and bar. The rooms are... More 

Helpful?
Thank Tommy B
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Dear Tommy B, Thank you very much for being our Guests and for writing your valuable review. We are pleased to hear that you enjoyed your overall stay with us and we hope to see you coming back to the Hotel when you next require accommodation in Central London. More 

Newtownabbey, United Kingdom
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 24, 2016 via mobile

I stayed here a few weeks before Christmas 2015. Renovations were being carried out at reception The room had an unusual layout with a staircase greeting you when opened the room door. The room was compact but comfortable. Bed was also comfortable and I wasn't aware of too much street noise. There was a single step up to the bathroom... More 

Helpful?
Thank Joby135
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Dear Joby135, Thank you very much for being our Guests and for writing your valuable review. We are pleased to hear that you enjoyed your overall stay with us and we hope to see you coming back to the Hotel when you next require accommodation in Central London. More 

UK
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed August 20, 2016

Ooh this was a bad bad place! Luckily we had to stay for a few hours of the night and we chose to walk outside just to avoid getting depressed! There is no lift and the narrow staircase will have you sweating profusely on your way to the 4th/5th floor. Bed was a joke. If we could, we would sleep... More 

Helpful?
Thank sagarak9
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Dear Sagarak9, Thank you for taking the time to review our Hotel; we really do appreciate all Guest feedback as it is only through comments such as your own that we are truly able to gauge how our Guests perceive our services and facilities. We are sorry to hear that there had several elements with which you were not completely... More 

Chippenham, United Kingdom
Level Contributor
297 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed August 14, 2016

After using many hotels near Paddington this is by far the best in this class, very modern good facilities and an excellent breakfast. Rooms and corridors are cosy but all the facilities you need for a comfortable stay, excellent staff very helpful and friendly. The bedroom had very good A/C, fridge and tea coffee facilities, very comfortable beds made it... More 

Helpful?
Thank Keithbath D
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Dear Keithbath D, Thank you for taking the time to review our hotel, I am delighted to read that you have enjoyed your stay with us and also enjoyed the breakfast in our brand new restaurant.One area we have focused our efforts on is delivering high level of customer service, We look forward to welcoming you again. Thank you again... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 4, 2016

Norfolk Towers is my favorite hotel in London any day. With its refurbished and upgraded appearance it provided a very pleasant environment for me to relax and unwind during my last visit to London. As usual the breakfast provided was rich and more than adequate. The new restaurant/ bar provided another additional source of relaxation and convenience for the customer.... More 

Helpful?
Thank Kabir A
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Dear Kabir A, Thank you for taking the time to review our hotel, I am delighted to read that you have enjoyed your stay with us and also enjoyed the breakfast in our brand new restaurant.One area we have focused our efforts on is delivering high level of customer service, We look forward to welcoming you again. Thank you again... More 

Cornelius, North Carolina
Level Contributor
131 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed August 3, 2016

This hotel is nicely appointed and close to Paddington Station and transport but the standard sized rooms are so small that it is nigh on impossible to get two pieces of luggage in the room comfortably and use the door. The bathroom was minuscule and again - yoga moves to get by the toilet to shut the door, and I... More 

Helpful?
Thank Marie O
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Room Service
  • Dry Cleaning

Additional Information about The Norfolk Towers Hotel

Address: 34 Norfolk Place | Paddington, London W2 1QW, England
Location: United Kingdom > England > London
Price Range: $139 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Norfolk Towers Hotel 3.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Norfolk Hotel London
The Norfolk Hotel
Norfolk Towers Hotel London
The Norfolk Towers Hotel London, England
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