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Phoenix Hotel

#289 of 1,066 Hotels in London
Certificate of Excellence
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Phoenix Hotel
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1,329 Reviews from our TripAdvisor Community

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Showing 838: English reviews
Sydney, Australia
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great stay. Unfortunately arrived in a heatwave and rooms are not air conditioned so pretty uncomfortable. Very small room and bathroom. There is a lift however the corridors are incredibly narrow which is interesting if someone is coming the other way!! All part of the experience though and recommend for comfort, cleanliness and location.

Helpful?
1 Thank Margaret H
Newcastle upon Tyne, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here for one night when I went to see the Pet Shop Boys play at the Royal Opera House and was really impressed. The hotel itself seems very clean and has a quality about it that defies the price you pay. I had a single en suite room, clean, tidy, comfortable bed, all the usual a you'd expect for... More 

Helpful?
Thank benalowery
Sheffield, Australia
Level Contributor
190 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at this property on our recent trip to the UK. As we all know, accommodation in London is not cheap, so the quality of the Phoenix was a pleasant surprise. The rooms while rather small are neat, clean and tidy and the staff are very helpful. The location is excellent with any amount of quaint pubs, restaurants and... More 

Helpful?
Thank roydavidjones
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

We actually stayed in 2014, back when this hotel was part of the Best Western chain. We bought a standard room. Was very hard to find the hotel, its not painted very brightly, so it was hard to spot. Great location. It is near Whiteley's Shopping Centre, Boots, Kam Tong (I would recommend a visit here), & Bayswater & Queensway... More 

Helpful?
Thank Patricia O
London, United Kingdom
Level Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Perfect location for city holiday, walking distance from the best London attractions. Hotel is old and rooms are small. No facilities and basic services. Location, location, location in busy Kensington area.

Helpful?
Thank Pepi_Guido
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for taking the time to write a review. We are pleased to know that Phoenix Hotel suited your requirements and we hope to welcome you back next time you visit London. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was my tenth stay at this hotel and I felt I had to write a review to be fair by the property. I have been staying at this place over the last 6 or 7 years on most of my visits to London, and have chosen it primarily for its central location, as its in close proximity to the... More 

Helpful?
Thank colombo_travel_buff
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for taking the time to write a review and for awarding Phoenix Hotel your top-score! We are delighted to know that you are one of our regular visitors and we hope to welcome you back again soon. More 

Auckland, New Zealand
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Good hotel clean and tidy very close to the tube and the park. The rooms are extremely small but tidy. Breakfast is good and the it is extremely close to plenty of great restaurants and cafes. There is a.big bus tour pick up point just 10mins down the road which is a great way to see london.

Helpful?
Thank Dingoe11
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for taking the time to write a review. We are delighted to know that Phoenix Hotel suited your requirements and hope to welcome you back next time you visit London. More 

Denmark
Level Contributor
53 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is perfect for tourists visiting London for some days, please note rooms are small but all nice and clean, located in quiet area but a few minutes walk to Hyde Park, also very close to Bayswater Road and Queensway underground so easy transport to central London and Heathrow. Excellent value for money, breakfast room is a bit noisy... More 

Helpful?
Thank NBlacks
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for awarding Phoenix Hotel your top-score! We are pleased to know that you found the hotel offering excellent value for money and we hope to welcome you back to stay next time you visit London. More 

Chelmsford, United Kingdom
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Phoenix for two nights to attend the Take That concert in Hyde Park. The hotel is located a short walk from Queensway and Bayswater tube stations. On arrival the hotel was easy to see with good signage and the reception was smart and efficient. We were quickly in our twin room en suite. The room was... More 

Helpful?
Thank Aloysius535
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for recommending Phoenix Hotel and for awarding us your top-score! We hope to welcome you back to stay next time you visit London. More 

Montreal, Canada
Level Contributor
110 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this London hotel prior to our cruise with less than high expectations as the hotels in central London are very expensive (and this one was moderately priced by comparison). We took a quad room (with 4 single beds). Upon arrival, we received a polite reception and found out that to get to a lift, you first had... More 

Helpful?
1 Thank elizabeth_pierre
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you very much for taking the time to write a review; we are sure that your comments will be very useful for anyone considering to stay at Phoenix Hotel. It is also a great help for us as we are looking for ways of improving the service we provide, while continuing to offer our guests competitive rates. Please do... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Notting Hill

Neighborhood Profile
Notting Hill
As West London's friskiest corner, Notting Hill more than manages to retain plenty of the same appeal that's brought the affluent area so much worldwide attention. In this attractive cobblestoned neighborhood, a delectable variety of eateries, independent shops, galleries and street vendors offer a delightful window into how to live the good life in London, with each presenting visitors with an experience that's a little more idiosyncratic and endearing than the last. Travelers looking to forage for antiques should be sure to visit the Portobello Road Market on Saturdays, the largest antiques market in the United Kingdom.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Phoenix is a 125 bedroom 3 star central London hotel, located 5 minutes walk from Hyde Park. Bayswater and Queensway underground stations are both within a few minutes walking distance. The hotel is centrally situated for both the business executive and the holiday-maker, with the West End and its shops and theaters within easy reach. Free Wi-Fi and continental buffet breakfast is always included when making a reservation with Phoenix Hotel. Full English breakfast is available made to order, at an additional charge of £7.50 Per person. Check-in time is from 1 pm onward. There is a complimentary luggage storage facility at the hotel. The reception desk is open 24 hours. ... more   less 

Additional Information about Phoenix Hotel

Address: 1 - 8 Kensington Garden Square, London W2 4BH, England
Location: United Kingdom > England > London > Notting Hill
Price Range: $106 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Phoenix Hotel 3*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, HotelTravel.com, Fastbooking, TripOnline SA, Agoda, Odigeo, Travelocity, Priceline and Cancelon so you can book your Phoenix Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western London
London Best Western
Phoenix Hotel London, England
Hotel Style:
#252 Business Hotel in London
#283 Family Hotel in London
#366 Romantic Hotel in London
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