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Phoenix Hotel

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#290 of 1,072 Hotels in London
Certificate of Excellence
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Phoenix Hotel
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1,387 Reviews from our TripAdvisor Community

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Showing 873: English reviews
Cincinnati, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Having stayed at this wonderful little hotel many many times, I am never disappointed. The Staff is always friendly and helpful in so many ways. Very close to both tubes and bus lines, good restaurants nearby, easy neighborhood to explore and have nice walkabouts. Anything you may need is available nearby, so it is the best location. The breakfast room... More 

Helpful?
Thank beebs92016
Bishops Castle, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed for 2 nights and was very impressed.It's comfortable , very clean and friendly and within easy walking distance of two tube stations. I travelled on my own but paid extra for a double room , worth it for the extra space I think. The shower was amazing - loads of hot water and good pressure! My only complaint... More 

Helpful?
Thank BCResident63
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for taking the time to write a review and for awarding Phoenix Hotel your top score! We are delighted to know that you enjoyed your stay and hope to welcome you back soon. More 

Manchester England
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel over 2 nights in mid September 2016 for our wedding anniversary and we weren't disappointed. I emailed the hotel to ask if they could leave something in the room for our anniversary and not only was there a card and chocolates waiting our arrival, they also gave us complimentary hot breakfast for... More 

Helpful?
Thank motty99
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for taking the time to write a review. We are pleased to know that you enjoyed your stay and hope to welcome you back to Phoenix Hotel next time you visit London. More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

It is a very nice, recently refurbished hotel. The staff is very friendly and helpful, the management is very nice too. The rooms are clean, nice and well maintained. It is working like a well oiled machine. During the night the area is quiet. The location is great, the Bayswater underground station is about 2, the Quensway underground station is... More 

Helpful?
Thank Michael B
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for recommending Phoenix Hotel and awarding your top score! We are delighted to know that you enjoyed your stay and hope to welcome you back soon. More 

Brough, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Another fabulous stay at The Phoenix Hotel, Bayswater for our Theatre Group. 3 nights in a perfect location in a friendly independent classic London Hotel. Bed and breakfast deal for 20 people. Thank you.

Helpful?
Thank WilliamIlkley
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for once again taking the time to write a review. We are pleased to know that you enjoyed your stay and we look forward to welcome you back to Phoenix Hotel. More 

Columbus, Ohio
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I can accept a tiny room, but this was ridiculous in size. It was incredibly hot, and they did have a somewhat working fan that I found the 2nd night in a cupboard that was difficult to get to because of the bed. The worst thing, though, was the noise from the street. I was on the 2nd floor in... More 

Helpful?
Thank mmanser614
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for taking the time to write a review of Phoenix hotel. We are sorry that you were disappointed on this occasion. We always offer our guests an alternative room, if one is available, should the room allocated not be entirely to their satisfaction. Please contact us directly, should you wish to discuss this matter further. More 

Cologne, Germany
1 review
5 of 5 stars Reviewed 2 weeks ago

Discovered a gem in London. Very friendly staff, spotlessly clean and in a great location, just off Queensway in Bayswater. Close to the underground (Bayswater & Queensway stations) and only a short walk to Kensington Gardens. Loved my stay and will be back on my next trip to London.

Helpful?
Thank gbwnssc
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for taking the time to write a review and for awarding Phoenix Hotel your top score! We are delighted to know that you enjoyed your stay and look forward to to welcome you back soon. More 

Turin, Italy
Level Contributor
192 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We went there just for one night. The location is great close to the Baywater metro station. Furthermore in the area there are a number of restaurant offering cousine from all over the world. The hotel is silent. The only weak point (and this is why I do not assign 4) is the breakfast: no croassants, orange juice not so... More 

Helpful?
Thank Tony E
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for taking the time to write a review. Your comments are very helpful to us as we are always looking for ways in which to improve the hotel, while keeping our rates competitive. We hope to welcome you back to stay again next time you visit London. More 

1 review
4 of 5 stars Reviewed 2 weeks ago

London seems t have a hotel on every block, so choices are endless. In my recent (Sept 2016) trip, upon arriving I discovered I had a 2nd reservation (this was a reservation for a smaller room which I didn't cancel AFTER booking a larger room). The young lady floor manager was very kind to not penalize me for the oversight... More 

Helpful?
Thank Tony M
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for taking the time to write a review and for recommending Phoenix Hotel! We are sure your comments will be very useful to any potential guests. We hope to welcome you back to stay again next time you visit London. More 

Preston, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Visit London regularly with work and always stay at the Pheonix. Friendly staff, clean and comfortable and cosy bar area. Highly recommended. Great location. There are many options for accommodation in London but the Pheonix is home from home.

Helpful?
Thank jasongilliat
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for recommending Phoenix Hotel and awarding your top score! We are delighted to know that you are a returning guest and we hope to welcome you back again soon. More 

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Staying in Notting Hill

Neighborhood Profile
Notting Hill
As West London's friskiest corner, Notting Hill more than manages to retain plenty of the same appeal that's brought the affluent area so much worldwide attention. In this attractive cobblestoned neighborhood, a delectable variety of eateries, independent shops, galleries and street vendors offer a delightful window into how to live the good life in London, with each presenting visitors with an experience that's a little more idiosyncratic and endearing than the last. Travelers looking to forage for antiques should be sure to visit the Portobello Road Market on Saturdays, the largest antiques market in the United Kingdom.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Phoenix is a 125 bedroom 3 star central London hotel, located 5 minutes walk from Hyde Park. Bayswater and Queensway underground stations are both within a few minutes walking distance. The hotel is centrally situated for both the business executive and the holiday-maker, with the West End and its shops and theaters within easy reach. Free Wi-Fi and continental buffet breakfast is always included when making a reservation with Phoenix Hotel. Full English breakfast is available made to order, at an additional charge of £7.50 Per person. Check-in time is from 1 pm onward. There is a complimentary luggage storage facility at the hotel. The reception desk is open 24 hours. ... more   less 

Additional Information about Phoenix Hotel

Address: 1-8 Kensington Gardens Square, London W2 4BH, England
Location: United Kingdom > England > London > Notting Hill
Price Range: $105 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Phoenix Hotel 3*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Cancelon, Odigeo, Travelocity, Fastbooking, HotelTravel.com, Agoda and Priceline so you can book your Phoenix Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western London
London Best Western
Phoenix Hotel London, England
Hotel Style:
#252 Business Hotel in London
#282 Family Hotel in London
#365 Romantic Hotel in London
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