We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Phoenix Hotel

Show Prices
#286 of 1,072 Hotels in London
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Phoenix Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

1,393 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 877: English reviews
Florence, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

I have experienced many Hotels in London but Phoenix is from far the best : nice staff, very clean, recently renovated and strategic location ( 10min walk from Notting Hill, 2 tube stations within 5min walk, lots of nice restaurants around!) I really recommend this hotel!

Helpful?
1 Thank Aud2101
Winchester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very easy booking. Polite, helpful and efficient staff. Very good room. Bathroom & room well lit, spotlessly clean and lots of hot water. Comfortable bed, clean carpet. Continental breakfast good and very nice staff. Good location, 5 mins from tube. Convenient and well run. Highly recommended.

Helpful?
1 Thank LANCASTER1939
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for taking the time to write a review and for recommending Phoenix Hotel. We are delighted to know that you enjoyed your stay and hope to welcome you back next time you visit London. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed at the hotel from the 12th to the 19th of September. Great service and clean, plus very central with 2 Tube stations within close proximity. Would recommend this hotel for couples visiting London for a week's getaway.

Helpful?
1 Thank Graham Y
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for taking the time to write a review and for recommending Phoenix Hotel. We are pleased to know that you enjoyed your stay and hope to welcome you back next time you visit London. More 

Adelaide, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The Phoenix is a quaint older style hotel with most of the basic amenities. The staff were not rude, but could have been a little friendlier. The room was very basic, but well maintained and clean. Unfortunately (or fortunately) for us, we were in the middle of a heat wave. Air conditioning is generally not required over in the UK.... More 

Helpful?
Thank Phil F
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for taking the time to write a review. Your comments are very useful to us, as we are looking for ways in which to improve the hotel and the services provided. We hope to welcome you back to Phoenix Hotel next time you visit London. More 

Cincinnati, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Having stayed at this wonderful little hotel many many times, I am never disappointed. The Staff is always friendly and helpful in so many ways. Very close to both tubes and bus lines, good restaurants nearby, easy neighborhood to explore and have nice walkabouts. Anything you may need is available nearby, so it is the best location. The breakfast room... More 

Helpful?
1 Thank beebs92016
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for taking the time to write a review and for recommending Phoenix Hotel. We are delighted to know that you are one of our returning guests and hope to welcome you back again soon. More 

Bishops Castle, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed for 2 nights and was very impressed.It's comfortable , very clean and friendly and within easy walking distance of two tube stations. I travelled on my own but paid extra for a double room , worth it for the extra space I think. The shower was amazing - loads of hot water and good pressure! My only complaint... More 

Helpful?
1 Thank BCResident63
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for taking the time to write a review and for awarding Phoenix Hotel your top score! We are delighted to know that you enjoyed your stay and hope to welcome you back soon. More 

Manchester England
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at this hotel over 2 nights in mid September 2016 for our wedding anniversary and we weren't disappointed. I emailed the hotel to ask if they could leave something in the room for our anniversary and not only was there a card and chocolates waiting our arrival, they also gave us complimentary hot breakfast for... More 

Helpful?
Thank motty99
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for taking the time to write a review. We are pleased to know that you enjoyed your stay and hope to welcome you back to Phoenix Hotel next time you visit London. More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

It is a very nice, recently refurbished hotel. The staff is very friendly and helpful, the management is very nice too. The rooms are clean, nice and well maintained. It is working like a well oiled machine. During the night the area is quiet. The location is great, the Bayswater underground station is about 2, the Quensway underground station is... More 

Helpful?
Thank Michael B
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for recommending Phoenix Hotel and awarding your top score! We are delighted to know that you enjoyed your stay and hope to welcome you back soon. More 

Brough, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Another fabulous stay at The Phoenix Hotel, Bayswater for our Theatre Group. 3 nights in a perfect location in a friendly independent classic London Hotel. Bed and breakfast deal for 20 people. Thank you.

Helpful?
Thank WilliamIlkley
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for once again taking the time to write a review. We are pleased to know that you enjoyed your stay and we look forward to welcome you back to Phoenix Hotel. More 

Columbus, Ohio
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I can accept a tiny room, but this was ridiculous in size. It was incredibly hot, and they did have a somewhat working fan that I found the 2nd night in a cupboard that was difficult to get to because of the bed. The worst thing, though, was the noise from the street. I was on the 2nd floor in... More 

Helpful?
Thank mmanser614
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for taking the time to write a review of Phoenix hotel. We are sorry that you were disappointed on this occasion. We always offer our guests an alternative room, if one is available, should the room allocated not be entirely to their satisfaction. Please contact us directly, should you wish to discuss this matter further. More 

Questions? Get answers from hotel staff and past guests. Ask a question

548 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (396)
Viewed
Hotel & Grounds (71)
Viewed
Room/Suite (120)
Viewed
Bathroom (53)
Viewed
View from Room (14)
Viewed
Dining (13)
Viewed
Family/Play Areas (1)
Viewed
Other (124)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (125)
Viewed
Double Room (17)
Viewed
Double Twin Room (23)
Viewed
Quad Twin Room (24)
Viewed
Dining (10)
Viewed
Single Room (15)
Viewed
The Hotel (20)
Viewed
Triple Twin Room (16)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Hotel & Grounds (11)
Viewed
Room/Suite (7)
Viewed
Bathroom (4)
Viewed
Dining (3)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these London hotels
Notting Hill
Kensington Gardens Hotel
Kensington Gardens Hotel
#455 of 1,072 in London
4.0 of 5 stars 250 reviews
Notting Hill
London House Hotel
London House Hotel
#292 of 1,072 in London
4.0 of 5 stars 1,985 reviews
Notting Hill
Vancouver Studios
Vancouver Studios
#237 of 1,072 in London
4.5 of 5 stars 361 reviews
Show Prices
Show Prices
Show Prices
Notting Hill
Garden Court Hotel
Garden Court Hotel
#605 of 1,072 in London
3.5 of 5 stars 388 reviews
Notting Hill
London Premier Notting Hill
London Premier Notting Hill
#376 of 1,072 in London
4.0 of 5 stars 1,277 reviews
Rhodes Hotel
#290 of 1,072 in London
4.0 of 5 stars 1,256 reviews
Show Prices
Show Prices
Show Prices

Staying in Notting Hill

Neighborhood Profile
Notting Hill
As West London's friskiest corner, Notting Hill more than manages to retain plenty of the same appeal that's brought the affluent area so much worldwide attention. In this attractive cobblestoned neighborhood, a delectable variety of eateries, independent shops, galleries and street vendors offer a delightful window into how to live the good life in London, with each presenting visitors with an experience that's a little more idiosyncratic and endearing than the last. Travelers looking to forage for antiques should be sure to visit the Portobello Road Market on Saturdays, the largest antiques market in the United Kingdom.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Phoenix is a 125 bedroom 3 star central London hotel, located 5 minutes walk from Hyde Park. Bayswater and Queensway underground stations are both within a few minutes walking distance. The hotel is centrally situated for both the business executive and the holiday-maker, with the West End and its shops and theaters within easy reach. Free Wi-Fi and continental buffet breakfast is always included when making a reservation with Phoenix Hotel. Full English breakfast is available made to order, at an additional charge of £7.50 Per person. Check-in time is from 1 pm onward. There is a complimentary luggage storage facility at the hotel. The reception desk is open 24 hours. ... more   less 

Additional Information about Phoenix Hotel

Address: 1-8 Kensington Gardens Square, London W2 4BH, England
Location: United Kingdom > England > London > Notting Hill
Price Range: $103 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Phoenix Hotel 3*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Cancelon, Hotwire, Fastbooking, Priceline, Travelocity, Odigeo and Agoda so you can book your Phoenix Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western London
London Best Western
Phoenix Hotel London, England
Hotel Style:
#252 Business Hotel in London
#282 Family Hotel in London
#365 Romantic Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay