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Phoenix Hotel

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#292 of 1,069 Hotels in London
Certificate of Excellence
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Phoenix Hotel
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1,356 Reviews from our TripAdvisor Community

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Showing 855: English reviews
Bolton, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Lovely hotel, small room, I've stayed in smaller, it was clean and had everything you need. It was however very warm in the room so if this is going to spoil your break don't book here. There is a fan you can use and the window does open. It's just around the corner from two underground stations, lots of bars,... More 

Helpful?
Thank Diana M
Tipperary, Tipperary, Ireland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Enjoyed a lovely weekend at this hotel with my daughter. Central, minutes from the underground, nice pubs and shopping centre. Very clean and quiet hotel. At breakfast we were surprised to see so many people as it was so quiet on the corridors at night. Lovely welcoming staff and nice bar area. Very impressed by this hotel, will be recommending... More 

Helpful?
Thank Fiona B
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Had an excellent stay - very clean, breakfast was good plenty of choice. Plus the location was ideal a few minutes from the central and circle line! Area had plenty of restaurants too. Would book again.

Helpful?
Thank siddiqa k
Philadelphia, Pennsylvania
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I want to thank ALL of the staff at the Phoenix Hotel for all of their wonderful service. Truly an excellent London hotel! I had a wonderful time there for the two weeks I stayed (8/1-8-14/16). I wanted a London style hotel versus an American chain. The Phoenix is a London hotel. Lots of great bones and character! I found... More 

Helpful?
1 Thank Photocg
Zaanstad, The Netherlands
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is close to two undergroundstations (Bayswater road and Queensbay). You can go anywhere because the underground has a great network which allows you to get to your destination. It is in a nice lively area with lots of little shops that are open during the day. The room is not very big, but great on the inside. They... More 

Helpful?
1 Thank Lliesaa
1 review
3 of 5 stars Reviewed 1 week ago

We've stayed here several times on our trips to London. In the meanwhile, they've renovated the whole hotel, which turned out to be very nice, modern and chic. The location is great, close to Kensington Gardens and Notting Hill, with tube stations, pubs, restaurants and shopping nearby, so there's always something to do. The romms are TINY, especially the bathrooms.... More 

Helpful?
Thank Molly M
St. Louis, MO.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great breakfast spread. Extremely clean. Upscale furnishings and decor. We loved everything except!!! The bathroom floor is 1.5" higher than the room. At 9 pm one night I tripped going into the bathroom, falling HARD on the hard tile floor and unfortunately falling onto the toilet seat with my mouth on my way down. It took my breath away, shocked... More 

Review collected in partnership with Amoma.com

Helpful?
Thank Realtorgrl
Victoria, Canada
Level Contributor
38 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

It's always a joy to return to the Phoenix. Clean, quiet, comfortable, convenient and the most congenial staff to welcome me back. The location couldn't be better, a short walk from Bayswater and Queensway tube stations and Kensington Park. Lively multi-ethnic neighbourhood has all amenities: Marks & Spencer at Whitely's, Boots, Post Office, Tesco and Sainsbury Expresses, a plethora of... More 

Helpful?
2 Thank waba2016
Oakton, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I just don't understand how this hotel can get a four star rating. If you read some of the (better) reviews they all call out: * small rooms, not large enough for two adults - at best 10x11 rooms * crappy beds - very uncomfortable * no A/C - a real issue in the hot summer months (they supplied a... More 

Helpful?
Thank Graz1ano
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for taking the time to write a review following your recent stay. We are sorry that you were disappointed on this occasion. Your comments are very useful to us as we are looking for ways in which to improve the hotel and the service we provide. Please contact us directly, should you decide to return to Phoenix Hotel... More 

Wangaratta, Australia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We truly enjoyed our stay here. The location is perfect for transport, restaurants and shopping. Portobello Road Markets are around a fifteen minute walk from the hotel. Plus for those into movies Notting Hill is also in the same area, the location for the movie 'Notting Hill' with Hugh Grant and Julia Roberts. Breakfast is Continental with plentiful choices. The... More 

Helpful?
Thank 666Reaper666
Phoenix H, Guest Relations Manager at Phoenix Hotel, responded to this review

Thank you for recommending Phoenix Hotel! We are pleased to know that you enjoyed your stay and we hope to welcome you back to stay next time you visit London. More 

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Staying in Notting Hill

Neighborhood Profile
Notting Hill
As West London's friskiest corner, Notting Hill more than manages to retain plenty of the same appeal that's brought the affluent area so much worldwide attention. In this attractive cobblestoned neighborhood, a delectable variety of eateries, independent shops, galleries and street vendors offer a delightful window into how to live the good life in London, with each presenting visitors with an experience that's a little more idiosyncratic and endearing than the last. Travelers looking to forage for antiques should be sure to visit the Portobello Road Market on Saturdays, the largest antiques market in the United Kingdom.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Phoenix is a 125 bedroom 3 star central London hotel, located 5 minutes walk from Hyde Park. Bayswater and Queensway underground stations are both within a few minutes walking distance. The hotel is centrally situated for both the business executive and the holiday-maker, with the West End and its shops and theaters within easy reach. Free Wi-Fi and continental buffet breakfast is always included when making a reservation with Phoenix Hotel. Full English breakfast is available made to order, at an additional charge of £7.50 Per person. Check-in time is from 1 pm onward. There is a complimentary luggage storage facility at the hotel. The reception desk is open 24 hours. ... more   less 

Additional Information about Phoenix Hotel

Address: 1-8 Kensington Gardens Square, London W2 4BH, England
Location: United Kingdom > England > London > Notting Hill
Price Range: $100 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Phoenix Hotel 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Best Western London
London Best Western
Phoenix Hotel London, England
Hotel Style:
#252 Business Hotel in London
#283 Family Hotel in London
#366 Romantic Hotel in London
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